Penthouse Suite - Private Pool | Minibar, caja de seguridad en la habitación y escritorio

Opiniones de Bauman residence Patong, Phuket

4 out of 5
Bauman residence Patong, Phuket
201 Phang Nuang Sai Kor Road, Patong, Phuket

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 180 de 627 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 256 de 627 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 121 de 627 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 39 de 627 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 627 opiniones" "

8.2/10

Limpieza

7.8/10

Servicio y personal

8.0/10

Servicios

7.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Jordi

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Ismael, España

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecta relación Calidad/Precio
Para los que no les importe andar 5 o 10 minutos, es perfecto. Un gran precio para una buena habitación, muy amplia y limpia, gran piscina (mucho mejor que lo parece en las fotos) y muy buen buffet de desayuno.

10/10 Excelente

Hirano

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
とてもよかったです!
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Anik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staffs are helpful
Se hospedó 2 noches en mayo de 2024
Respuesta de GRM, el 7 may. 2024
Dear Anik,We appreciate your positive feedback about our staff. We do take pride in catering to our guests' needs the best way we can. We also acknowledge your rating and assure you that we continually strive to improve our services. It was certainly a pleasure having you stay with us and we are more than eager to have you back in the future. Your overall experience with us means the world to us and we assure you of our commitment to make your subsequent visits even better.Best Regards,Bauman Residence Management Team

8/10 Bueno

Michelle B, Douglasville

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good price, clean, friendly service and not to far from most places.
Se hospedó 3 noches en mayo de 2024
Respuesta de GRM, el 7 may. 2024
Dear Michelle B, Douglasville,Thank you for your valuable feedback and for choosing our hotel. We are pleased to hear that you found our prices reasonable, our environment clean and our service friendly. We always strive to ensure the comfort and satisfaction of our guests. We appreciate that our location met your needs and hope we can welcome you back in the future. Continuous improvement is our goal, so your feedback is very helpful.Best Regards,Bauman Residence Management Team

10/10 Excelente

BHAVESH

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Worth staying , as booked suit we got our own private pool at property Very clean rooms and provide parking at property also , Overall had amazing experience staying at Bauman
Se hospedó 3 noches en abril de 2024
Respuesta de GRM, el 29 abr. 2024
Dear BHAVESH,We're thrilled to hear that you had an exceptional stay with us and enjoyed the private pool, our spotless rooms, and convenient parking. At Bauman, we strive for such wonderful experiences for our guests. We appreciate your positive feedback and the fact that you had an amazing experience drives us to consistently improve our services. It will be a privilege to welcome you back next time for an even better experience. Your satisfaction is our priority. Thank you for choosing Bauman.Best Regards,Bauman Residence Management Team

10/10 Excelente

Élodie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was has expected. Overall clean, nice pool with sun, bed ok, very good buffet, close to the beach (walking distance). The only thing bad for us was the amount of children (too many, splashy and loud around the pool). But would still definitely go again! :)
Se hospedó 3 noches en abril de 2024
Respuesta de GRM, el 22 abr. 2024
Dear Élodie,Thank you for sharing your experience at our hotel. We are thrilled to hear that you enjoyed our clean environment, convenient location, and our buffet. We do acknowledge that our pool area can get quite lively, especially during peak hours. In the future, we recommend utilizing our adult-only pool for a quieter swim. We're committed to ensuring all guests have a pleasant experience and your feedback helps us with that. We look forward to welcoming you back again soon for an even better stay.Best Regards,Bauman Residence Management Team

6/10 Aceptable

Vicki

Viaje familiar
Close to Patong central areas. Daily breakfast was terrible - don’t go after 9 (closes 1030) they don’t keep replacing food and limited options. No umbrellas for shade in pool area. Beds are hard as a rock although they did provide a topper when asked. Front reception is terrible - no customer service skills. Spa is not staffed and ready for service had to wait for 30 mins for staff to arrive and then had 3 staff sit in spa talking whilst having massage.
Se hospedó 6 noches en abril de 2024
Respuesta de GRM, el 17 abr. 2024
Dear Vicki,Thank you for taking the time to share your feedback. We are pleased to hear that our location served you well during your stay. However, it's disappointing to know that some aspects of our service did not meet your expectations.We are genuinely sorry to hear about your experience with breakfast. We take all comments seriously, and will be sure to communicate this to our kitchen team for further consideration in improving our breakfast offerings. Regarding the pool area, your suggestion about adding umbrellas for shade is appreciated and will be considered as part of our ongoing efforts to enhance our guests' experience.We apologize for any discomfort you experienced with the beds, but we're glad a topper was able to alleviate this to some extent. As for your experience at the spa, we assure you that it is not reflective of the service we strive to provide. We'll address this with our spa team to ensure a more enjoyable and relaxing experience in the future. Finally, we deeply regret your dissatisfaction with our reception team. We have taken note of your comments and will use them for training purposes as we continually strive to improve our guest experience.We sincerely hope you give us another opportunity to serve you better in the future. Thank you once again for your feedback.Best Regards,Bauman Residence Management Team

6/10 Aceptable

YUE KWAI

Se hospedó 5 noches en abril de 2024
Respuesta de GRM, el 8 may. 2024
Dear YUE KWAI,Thank you for taking the time to rate us. We're sorry to see that we didn't meet your full expectations during your stay. We strive to provide excellent service and a comfortable environment for all our guests. We take your feedback seriously and will work diligently for improvement. On your next visit, we're confident that you'll have a better experience. Looking forward to your return.Best Regards,Bauman Residence Management Team

10/10 Excelente

Jean-Sébastien

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de GRM, el 17 abr. 2024
Dear Jean-Sébastien,We are overjoyed to see your perfect rating! Your satisfaction is our priority and it seems we've achieved that during your stay. We’re sorry you didn’t have the time to write a review, but we’d love to hear more about your experience. Your feedback helps us to improve. Next time you're in town, we hope you'll be our guest again.Best Regards,Bauman Residence Management Team

8/10 Bueno

Ramita

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ein schönes Hotel mit einem relativ großen Pool, auch für Schwimmen geeignet und Whirpoolfunktion. Die Liegemöglichkeiten waren leider nicht so bequem. Wir hatten ein Familienzimmer, sehr großzügig mit drei Bereichen. Gibt auch Bademäntel im Zimmer. Insgesamt haben wir hier 8 Nächte verbracht und würden wieder kommen. Man muss aber wissen das man immer laufen muss, um irgendwo hinzukommen. Dafür ist es aber ruhig. Das Personal ist super nett! Was uns gestört hat, es hat an einigen Tagen furchtbar nach Urin gestunken im Zimmer. Ob es an der Klimaanlage lag oder an dem Wasser womit gewischt wurde, weiß ich nicht.wir haben dann gelüftet.
Se hospedó 1 noche en abril de 2024
Respuesta de GRM, el 22 abr. 2024
Liebe Ramita,vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung in unserem Hotel zu teilen. Wir freuen uns sehr, dass Sie Ihren Aufenthalt genossen und unsere Einrichtungen, wie den großzügigen Pool und das geräumige Familienzimmer, geschätzt haben. Es ist ermutigend zu hören, dass Sie unseren Service loben und wir sind uns sicher, dass unser Personal Ihre freundlichen Worte zu schätzen weiß.Ihre Bemerkungen hinsichtlich des Komforts unserer Liegemöglichkeiten und des unangenehmen Geruchs in Ihrem Zimmer nehmen wir sehr ernst. Wir entschuldigen uns für jegliche Unannehmlichkeiten und versichern Ihnen, dass wir der Sache nachgehen werden. Unsere oberste Priorität ist es, unseren Gästen ein komfortables und angenehmes Erlebnis zu bieten. Ihre Feedbacks helfen uns, unsere Leistungen stetig zu verbessern und sind daher äußerst wertvoll für uns.Hinsichtlich Ihrer Anmerkung über die Lage unseres Hotels freuen wir uns, dass Sie die ruhige Atmosphäre genießen konnten, auch wenn dies bedeutet, dass Sie etwas weiter laufen müssen, um verschiedene Sehenswürdigkeiten zu erreichen. Wir hoffen, dass die Ruhe und Entspannung, die Sie bei uns gefunden haben, die zusätzlichen Schritte wert waren.Wir schätzen Ihre Bereitschaft, uns erneut zu besuchen und freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Beim nächsten Mal empfehlen wir Ihnen, unseren Shuttleservice in Anspruch zu nehmen, der Sie bequem zu den nahegelegenen Attraktionen bringt.Nochmals vielen Dank für Ihre Bewertung. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen Bauman Residence Management Team

8/10 Bueno

Ramita

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ein schönes Hotel mit großen Familienzimmern und schöner Poolanlage. Leider sind die Liegemöglichkeiten nicht so bequem im Poolbereich. Das Personal ist sehr freundlich! Wünsche und Beanstandungen wurden schnell umgesetzt bzw. behoben. Mir ist aufgefallen, dass Geschirr im Poolbereich teilweise sehr lange liegen geblieben ist, hier was das Personal nicht sehr aufmerksam. Man muss Transportkosten einplanen oder bereit sein zu laufen, wenn man zum Jungceylon oder zur Partymeile möchte. Alles in einem hat aber das Preis Leistungsverhältnis absolut gepasst!!
Respuesta de GRM, el 9 abr. 2024
Liebe Ramita,vielen Dank für Ihre Rückmeldung und die positive Bewertung. Es freut uns zu hören, dass Ihnen unsere großen Familienzimmer und unser schöner Poolbereich gefallen haben und dass unser freundliches Personal schnell auf Ihre Anfragen und Beschwerden reagiert hat. Wir nehmen Ihre Anmerkungen zu den Sonnenliegen und den herumliegenden Geschirrteilen im Poolbereich sehr ernst und werden diesbezüglich Verbesserungen vornehmen. Was den Transport betrifft, so bieten wir einen Shuttle-Service an, der Sie zu den gewünschten Orten bringt. Bei Ihrem nächsten Besuch werden wir sicherstellen, dass Sie über diesen Service informiert werden, um mögliche Unannehmlichkeiten zu vermeiden. Wir freuen uns, dass Sie das Preis-Leistungs-Verhältnis als absolut richtig empfunden haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen Bauman Residence Management Team

10/10 Excelente

Lina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I absolutely loved it! The cleanliness, the staff and amazed at how affordable.
Se hospedó 1 noche en marzo de 2024
Respuesta de GRM, el 1 abr. 2024
Dear Lina,Thank you very much for your positive feedback. We are absolutely thrilled to hear that you loved your stay and were impressed by our cleanliness, staff, and affordability. We continually strive to maintain a high standard of cleanliness and service, and your feedback reinforces these efforts. We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you once again for your kind words and high rating.Best Regards,Bauman Residence Management Team

8/10 Bueno

Dominique

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was really impressed with the staffs, they are very kind and helpful, specially Gun, the manger in the dining room, always very pleasant and ready to help, she really cares about her customers. The staffs in the lobby are also great, very helpful and friendly specially Aldulraman, very friendly guy and very helpful. Overall, I had a great experience at Bauman residence and will definitely recommend it to anyone looking for a place in Patong.
Se hospedó 16 noches en marzo de 2024
Respuesta de GRM, el 1 abr. 2024
Dear Dominique,Thank you so much for your positive feedback and for the high rating. We are overjoyed to hear that our staff, especially Gun and Aldulraman, were able to help make your stay at the Bauman Residence memorable. Our team is dedicated to providing the best service and it is always heartening to receive such kind words acknowledging their efforts.We continually strive to create a wonderful experience for all our guests and we're glad to know you'd recommend us to others. We sincerely hope to have the opportunity to welcome you back during your next visit to Patong. Thank you again for taking the time to share your experience.Best Regards,Bauman Residence Management Team

10/10 Excelente

Jimmy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Les employés de l’hôtel sont vraiment amicable especiàlement le manager de la salle à manger Gun, elle va au delà de ses capacités pour s’assure que tous les visiteurs soient content et bien servi. En général le service est très bien et je recommande l’hôtel a d’autre gens qui recherchent une place pas top cher et confortable.
Se hospedó 14 noches en febrero de 2024
Respuesta de GRM, el 22 mar. 2024
Cher Jimmy, Merci infiniment pour votre excellent avis à propos de notre hôtel. C'est un plaisir de savoir que vous avez passé un séjour agréable parmi nous, et que notre personnel, en particulier Gun, ont tout mis en oeuvre pour dépasser vos attentes. Nous sommes ravis que vous ayez trouvé le rapport qualité prix à votre goût, et nous attendons votre retour avec impatience.A très bientôt!Cordialement, Bauman Residence Patong

6/10 Aceptable

Dominique

Viaje en grupo
Le gustó: Limpieza
Good location, friendly staff. Lot of traffic in hotel. Gym needs major upgrade. Overall experience not bad
Se hospedó 13 noches en febrero de 2024
Respuesta de GRM, el 14 mar. 2024
Dear Dominique,Thank you for your feedback. We are delighted that you enjoyed our good location and friendly staff. We acknowledge your concern with our gym facilities. We are committed to providing an exceptional experience and we are currently reviewing our facilities to bring relevant upgrades. We hope this minor issue doesn't deter you from choosing us again in the future.Best Regards,Bauman Residence Management Team

8/10 Bueno

Aritra

No le gustó: Limpieza y servicio y personal
Very indifferent front desk staff. Very poor cleanliness of rooms (there was a large locust in our room when we arrived).
Se hospedó 2 noches en marzo de 2024
Respuesta de GRM, el 14 mar. 2024
Dear Aritra,We sincerely appreciate your feedback and are sorry to hear about your experience with our front desk staff and room cleanliness. We strive to maintain high standards of service and it seems we have missed the mark this time. We have noted your concerns and will diligently work to improve on these areas. We hope you give us another opportunity to serve you better and show you our commitment to excellence.Best Regards,Bauman Residence Management Team

2/10 Terrible

Suwannee

No le gustó: Servicio y personal y condiciones de la propiedad
Service 👎
Se hospedó 1 noche en febrero de 2024
Respuesta de GRM, el 14 mar. 2024
Dear Suwannee,We sincerely apologize for your recent experience and are sorry to hear you were less than satisfied with our service. As a reputable hotel, we pride ourselves in ensuring our customers' satisfaction. Your feedback is taken seriously and will be shared with the team to investigate and ensure it doesn't happen again. We remain committed to improving our service delivery, and we hope to have another opportunity to serve you better and demonstrate the high standards we usually maintain.Best Regards,Bauman Residence Management Team

8/10 Bueno

Leanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 11 noches en febrero de 2024
Respuesta de GRM, el 20 feb. 2024
Dear Leanne,Thank you for the commendable rating! We apologize if there were aspects of your stay that didn't meet expectations. We value all feedback and are committed to using it to improve our hotel services. We're glad you had a largely positive stay and look forward to providing an even better experience for you on your next visit.Best Regards,Bauman Residence Management Team

8/10 Bueno

Margaret

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location
Se hospedó 7 noches en febrero de 2024
Respuesta de GRM, el 20 feb. 2024
Dear Margaret,Thank you for taking the time to share your feedback. We're glad to know you appreciated our strategic location. We continually strive to provide best services to our guests and your feedback serves as encouragement. We're committed to delivering a superior experience on your future stays. Your valuable opinions are always welcome and we look forward to welcoming you back soon.Best Regards,Bauman Residence Management Team

8/10 Bueno

Christian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotellet var ok til prisen. Nogle af receptionspersonalerne var ikke så hjælpsomme, mens andre var utroligt søde. Rengøring kunne være bedre
Se hospedó 16 noches en enero de 2024

6/10 Aceptable

Paolo

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
prisvärt men förvänta dig inget utöver standard
bra läge på hotellet. poolen på bilden har inte många soltimmar då den är byggd på en innergård så låt dig inte luras av det. hade en familje svit, stort och rymligt men rätt gammal standard. hotellets wifi är helt öppet och bland det segaste jag varit med de senaste 20åren.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Stina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en enero de 2024

10/10 Excelente

Chee Keung

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

mazen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023

8/10 Bueno

Rolf

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en octubre de 2023

10/10 Excelente

yitul

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were very friendly and service excellent. The hotel is conveniently located 5 minutes from Patong beach.
Se hospedó 5 noches en julio de 2023
Respuesta de Noi/Reservation, el 23 jul. 2023
Thank you very much for your review. We hope to see you agian krab

8/10 Bueno

Sarita

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Ross

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Have stayed at this property in the past. The staff were very friendly and efficient. Some areas of the property are looking very tired and worn.
Se hospedó 4 noches en junio de 2023
Respuesta de ์Noi, el 6 jul. 2023
Thank you for the review. We will take your suggestion to make it even better. and hope to be welcomed by you again soon

10/10 Excelente

Mohammed, Vancouver

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was good
Se hospedó 1 noche en junio de 2023
Respuesta de Noi/Reservation, el 16 jun. 2023
Thannk you very much for your review & we hope to see you again Best regards

10/10 Excelente

Mohammed, Vancouver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was so good
Se hospedó 5 noches en junio de 2023
Respuesta de Noi/Reservation, el 16 jun. 2023
Thank upu very much for your review & we hope to see you to stay with us again Best regards

4/10 Malo

RAFAEL

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decepcionante
Demorei uma hora para conseguir fazer check-in, e ao chegar no quarto ainda estava em processo de limpeza. Vazava água no banheiro e molhava tudo. Chegava da praia e dos passeios no final da tarde e o meu quarto algumas vezes não estava limpo (tinha dias que nem limpavam). Falta comida no café da manhã, porque é pouca quantidade e tem hóspedes que se servem de 7 pratos com tudo que tinha disponível. O hotel tem potencial, mas tudo é muito mal feito. O quarto é espaçoso e tem uma academia boa para hotel.
Se hospedó 3 noches en diciembre de 2022

6/10 Aceptable

George

Se hospedó 5 noches en enero de 2023

6/10 Aceptable

Kenneth

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Staff were not very helpful. Information at checking in was terrible. The breakfast was limited and repetitive. Security was rude.

10/10 Excelente

Chee Keung

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good and comfortable
Se hospedó 4 noches en diciembre de 2022

8/10 Bueno

Rex

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 14 noches en noviembre de 2022

10/10 Excelente

Allie, Australia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staff willing to go above and beyond. Our room was fantastic
Se hospedó 10 noches en octubre de 2020

8/10 Bueno

Ilkka

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Huoneet tilavia sekä sängyt leveitä ja vähän kovia.
Se hospedó 26 noches en febrero de 2020

8/10 Bueno

Alan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good value & pool bar
Good hotel for the price very clean good breakfast good location friendly staff bathroom was a bit small I will definitely go back to this hotel again
Se hospedó 7 noches en marzo de 2020

10/10 Excelente

Chun Fung

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
酒店外觀及房內设施都不差,泳也水質也干净,附近有許多食肆,商舗林立。
Se hospedó 5 noches en febrero de 2020
Respuesta de Kedsarin, el 29 feb. 2020
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wifi ei toiminut huoneessamme. Asia korjautui, kun saimme toisen huoneen, joka oli vieläpä isompi ja paremmalla paikalla kuin alkuperäinen.
Se hospedó 14 noches en febrero de 2020
Respuesta de Kedsarin, el 29 feb. 2020
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2020
Respuesta de Kedsarin, el 29 feb. 2020
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tutto perfetto tranne un cicalino continuo durante tutta la notte e di qualche turista cinese.
Se hospedó 20 noches en enero de 2020
Respuesta de Kedsarin, el 29 feb. 2020
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Dårlig service i receptionen
Ok Hotel, men meget dårlig service, chekinn var de lidt ligeglade med vi kom og ved checkud prøvede de at give os en regning på telefonopkald fra d. 2501-2020 selvom vi checkede in d. 0302-2020.
Se hospedó 3 noches en febrero de 2020
Respuesta de Kedsarin, el 29 feb. 2020
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We apologized for the inconvenience caused some problem between stay with us. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

2/10 Terrible

Robin

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Phukets sämsta hotell
Personalen och då främst de i receptionen var helt inkompetenta. Kunde inte boka taxi åt oss, kunde inget om området hotellet låg i. Frukosten under all kritik. Personalen i restaurangen fyllde ej på frukost fastän det var mer än 1 timme tills frukost skulle stänga. Generellt stod personalen bara och hängde, pratade om livet. Besöker aldrig igen
Se hospedó 2 noches en enero de 2020
Respuesta de Kedsarin, el 29 feb. 2020
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We apologized for the inconvenience caused some problem between stay with us. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

6/10 Aceptable

Michael

Viaje de negocios
No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2020
Respuesta de Kedsarin, el 2 feb. 2020
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

6/10 Aceptable

HIDEO

Viaje familiar
No le gustó: Comodidad de las habitaciones
とてもりっぱで綺麗なのに 歯ブラシとフェイスタオルが無かったの残念 4人で一部屋にして頂き良かったです チェックアウトの時対応できるひが1人しかいなく飛行機の出発に間に合うからと伝えても伝わらなかった
Se hospedó 1 noche en enero de 2020
Respuesta de Kedsarin, el 2 feb. 2020
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We all really hope that you are completely satisfied with our service that was provided to you during stay with us. We would be highly appreciated to have a chance to serve and offer you more benefit again as our value returning guests. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personeel is gewoon fantastisch. Kamers worden proper gehouden.
Se hospedó 28 noches en diciembre de 2019
Respuesta de Kedsarin, el 15 ene. 2020
Dear Valued guest, On behalf Bauman Residence !! We would like thank you very much for choose stay with us I hope your travel next vacation we look forward welcoming you again. With warmest personal regards, Kedsarin Ratchakhom Executive Residence Manager

2/10 Terrible

Cliente verificado

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Worst choice to stay, choose somewhere else...
The hotel staff barely speak English. Considering the lack of both communication skill and hospitality spirit, Bauman Residence is one of the worst choice on Patong beach. I could have list all the uncomfortable experiences, but it would probably be waste of time as both the hotel staff and managers didn't care about the customers at all. I would rather choose backpacker's hostel instead of this place...
Se hospedó 3 noches en enero de 2020
Respuesta de Kedsarin, el 15 ene. 2020
Dear Valued Guest, On behalf of Bauman Residence, thank you very much for choosing our hotel as your holiday accommodation. We apologized for the inconvenience caused some problem between stay with us. We wish you a pleasant trip back home and looking forward to welcome you back again. Yours most faithfully, The Management

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing hotel, friendly and helpful staff (special thanks to Tong for his help and fun friendly nature) We had an amazing time at this hotel, beautiful pool, wifi was a little slow, but overall we were very glad we had chosen to stay here.
Se hospedó 4 noches en diciembre de 2019
Respuesta de kedsarin, el 15 ene. 2020
Dear Valued guest, On behalf Bauman Residence !! We would like thank you very much for choose stay with us I hope your travel next vacation we look forward welcoming you again. With warmest personal regards, Kedsarin Ratchakhom Executive Residence Manager