A few really low points, the first is the lack of electricity outlets, this people need to realize everybody has a buch of Electronics, and it was no place to connect them, we ended up disconnecting the bed lamps...
the second is this is a multi building complex, and there is no covered pathways betwen the buildings, we have to wait for over 30 minutes to have an umbrella to go to our room, (the rooms are equipped with two umbrellas) but they are useless if you leave the rooms without them.