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Opiniones de Volcano Gold Loft

3 out of 5
Volcano Gold Loft
702 Alajuela, Peñas Blancas, Alajuela

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 37 de 61 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 15 de 61 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 61 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 61 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 61 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

9.0/10

Servicios

9.0/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La atencion es excelente. Muy buen desayuno. Habitacion muy comoda, espaciosa y limpia.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Will, el 25 ene. 2020
Muchas gracias! Esperamos que vuelvan pronto!

8/10 Bueno

Oscar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Laura Aguilar, el 15 ago. 2019
Thank you so much for your review We really appreciate it.

10/10 Excelente

Alexandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The location was so beautiful, you need a taxi to get there, because the hotel is literally in the jungle. Great views all the time and the food was soooo good.
Se hospedó 2 noches en marzo de 2018

10/10 Excelente

Otto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nos encantó!
El hotel es pequeño, muy acogedor, decorado con muy buen gusto. El uso del espacio es muy interesante. Cuenta con una piscina y jacuzzi muy agradables. Muy cómodo. El servicio es excepcional, William y Carlos hacen la diferencia.
Se hospedó 1 noche en marzo de 2018

6/10 Aceptable

FERNANDO, QUERETARO,MEXICO

Le gustó: Servicio y personal
EL LUGAR EN DONDE SE ENCUENTRA ESTA MUY BONITO, PERO ALEJADO DEL CENTRO DE LA CIUDAD POR CAMINOS DE TERRACERIA, POR LO CUAL ES NECESARIO RENTAR AUTO, SI TE GUSTA LA NATURALEZA Y ESTAR ALEJADO DEL RUDIO ESTA PERFECTO, LA ATENCION DEL ENCARGADO INMEJORABLE
Se hospedó 3 noches en febrero de 2018

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en marzo de 2020

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful oasis
Beautiful place! The hotel is tucked up the hill on a gravel road that would be manageable in any car if you drive carefully. There is access to hiking from the hotel and nature all around. William and staff were very helpful and always available. William can help book any kind of experience you’d like in the area and has great recommendations and advice. Would definitely stay here again!
Se hospedó 2 noches en marzo de 2020

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
William nous accueil comme chez lui et nous avons été tout de suite très à l’aise à cet endroit !
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Jakub&Isa, Chicago, IL

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Volcano Gold Loft is a gem in the Costa Rica jungle. Our room was spacious with a beautiful view off the jungle, great A/C and comfortable beds. The host was phenomenal and assisted us in planning our daily itinerary. Every recommendation he made was spot on. 10/10 would recommend.
Se hospedó 3 noches en febrero de 2020

10/10 Excelente

Ivon, Miami

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly, especially the Management William was super friendly I'm recommend 100 percent of this hotel, it was an unforgettable experience.
Se hospedó 4 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2020

6/10 Aceptable

Mary, Canada

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
+++ William was out of this world kind and took us out to see a sloth up in a tree nearby. The breakfast was good. The pool & jacuzzi areas were nice. - The rooms were humid and smelled like moist. We had a deluxe room ans nothing was really deluxe of it. The cleaning people lost our room key & so our room and bed weren’t done for a day. A bit out of La Fortuna and 1700 meters down a long unpaved road.
Se hospedó 3 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We LOVED our stay. The rooms have a great view of the jungle, they are very clean and comfy, and calm. The manager, I think William was his name, really took the time to talk about our stay and the do's and don'ts of the area. He helped us plan our activities. The road to the hotel is a bit difficult, easier to acces with small SUV.
Se hospedó 2 noches en enero de 2020
Respuesta de Will, el 25 ene. 2020
Thank you so much, We hope you come back. Pura Vida!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing place with great, friendly staff. Very good breakfast and clean, comfortable room. I would not hesitate to return!
Se hospedó 3 noches en enero de 2020
Respuesta de Will, el 25 ene. 2020
Thank you so much, We hope you come back. Pura Vida!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2020
Respuesta de Will, el 25 ene. 2020
Thank you so much, We hope you come back. Pura Vida!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice property in middle of the jungle. A lot of nature. The access is a little complicate but you will loved. A lot of activities in the area. I’m strongly recommend this hotel
Se hospedó 3 noches en enero de 2020
Respuesta de Will, el 25 ene. 2020
Thank you so much, We hope you come back. Pura Vida!

10/10 Excelente

Liz, Houston

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really enjoyed my stay at the Volcano Gold Loft! Rooms were clean and the view was absolutely beautiful! The manager William was super friendly and helped my family and I decide the best activities to do during our stay. He even arranged for us to have our own personal Uber driver. 10/10 recommend!
Se hospedó 4 noches en enero de 2020
Respuesta de Will, el 25 ene. 2020
Thank you so much, We hope you come back. Pura Vida!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What an amazing hotel! With only 8 rooms, this place feels like home away from home. We got a beautiful room overlooking the jungle. We woke up to nature sounds and were able to see toucans from our window. The best part is the manager, Will. He made our stay unforgettable. We got tips for the best places to visit and he booked everything for us. I can’t recommend a better place in La Fortuna!
Se hospedó 5 noches en diciembre de 2019
Respuesta de Will, el 25 ene. 2020
Thank you so much, We hope you come back. Pura Vida!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y servicios
Se hospedó 2 noches en diciembre de 2019
Respuesta de Will, el 25 ene. 2020
Thank you so much, We hope you come back. Pura Vida!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2019
Respuesta de Will, el 25 ene. 2020
Thank you so much, We hope you come back. Pura Vida!

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Sehr nette Angestellte, Lage sehr ruhig Nicht ganz so sauber als andere Unterkünfte in CR
Se hospedó 2 noches en noviembre de 2019
Respuesta de Laura Aguilar, el 21 nov. 2019
Hi dear friend! Thank you so much for your comments We really appreciate them and for sure We're gonna take them into account to improve. Best regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property and lovely staff. Ver clean and spacious.
Se hospedó 2 noches en octubre de 2019
Respuesta de Laura Aguilar, el 8 oct. 2019
Good Afternoon! Thank you so much for taking your time, We really appreciate your comments.

8/10 Bueno

Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en septiembre de 2019
Respuesta de Laura Aguilar, el 8 oct. 2019
Hi Jane. We appreciate your punctuation, thank you so much for taking your time.

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place and size for the price. We didn't like the gravel roads there, but it's quite common in Costa Rica.
Se hospedó 2 noches en agosto de 2019
Respuesta de Laura Aguilar, el 4 sept. 2019
Hi dear friend! Thank you so much for your comments We really appreciate them.

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good breakfast and the beds are big. It is quiet and surrounded by nature. Kind of hard to find location.
Se hospedó 1 noche en julio de 2019
Respuesta de Laura Aguilar, el 11 ago. 2019
Good Afternoon dear friend. Thank you so much for your comments We really appreciate them!

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A very unique location situated on a long dirt road on a hill. Not easily accessible without a good vehicle but the location is quaint, quiet, and secluded. The pool and hot tub were a nice touch but the hot tub was not easy to walk too and had to be requested to use. The breakfast that was included was decent but the prices for the dinner menu were very expensive and so were the alcoholic drinks. The receptionists were very kind and nice.
Se hospedó 3 noches en abril de 2019
Respuesta de Javier, el 28 abr. 2019
Thank you very much for your comment, we work very hard to get better each day, we hope to have you back soon

10/10 Excelente

Andy, CT

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location in the jungle, super clean big rooms, great food, super friendly attentive staff-kudos to Laura and Allison!
Se hospedó 4 noches en abril de 2019
Respuesta de Laura Aguilar, el 21 abr. 2019
Hi Andy. It has been a pleasure to assist you. We hope to see you soon. Thanks for coming and for you good comments We appreciate them.

2/10 Terrible

Cliente verificado

Viaje en grupo
No le gustó: Servicio y personal y servicios
The hotel setting out back was pretty. Breakfast was good.
Se hospedó 4 noches en marzo de 2019
Respuesta de Alison G., el 31 mar. 2019
We appreciate your feedback! Best regards.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great property to experience a local Costa Rican hotel. It was a bit noisy as our room was adjacent to the kitchen, but our entire family loved it.
Se hospedó 2 noches en marzo de 2019
Respuesta de Alison Godínez S., el 22 mar. 2019
Hola!! Thank you for your comments and we apologize for the noise. We are happy that your family loved to stay with us. Best regards.

8/10 Bueno

Gwendelyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful location. High end quality in a jungle oasis. It is about about a 10mins drive from down town and cab was approx $10usd each way. Very gracious staff. Nice view and privacy.
Se hospedó 2 noches en febrero de 2019
Respuesta de Carlos ARIAS, el 4 mar. 2019
Thanks so much for visit us, and thanks for take a time for leave a comments

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Luxury with views
Nice luxury accommodations in the rainforest. Great choices for breakfast and amazing views. Need a car because it is a short drive from La Fortuna. Owners are opening horseback riding tours and night tours so I would check that out for sure. Book your own massage don’t go through front desk. I went to aesthetic spa 1 in las fortuna. It was awesome.
Se hospedó 2 noches en febrero de 2019
Respuesta de Vinicio, el 11 feb. 2019
Thanks so much for your feedback.

10/10 Excelente

Marilyn, Regina Saskatchewan

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Beautiful location and staff was excellent. The owner had some issues with water pressure for showering.
Se hospedó 5 noches en enero de 2019
Respuesta de Carlos Arias, el 8 feb. 2019
Thanks so much for your feedback we really appreciate your, thanks because your comments help us to continue improving and giving the best of us.

8/10 Bueno

Beverly Thoms

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We really enjoyed our stay at the Volcano Gold it was very comfortable,clean and spacious,food was great. Luis was very competent,friendly and accommodating. We would definitely refer this place
Se hospedó 2 noches en enero de 2019
Respuesta de Carlos Arias, el 8 feb. 2019
Thanks so much for your feedback we really appreciate your, thanks because your comments help us to continue improving and giving the best of us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff was extremely friendly and helpful
Se hospedó 1 noche en enero de 2019
Respuesta de Vinicio Arias, el 29 ene. 2019
Thanks so much for your review, we really appreciate your time and feedback.

10/10 Excelente

Tammy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cheers Amigo Luis!!
We were greeted by Luis, who not only spoke very good English, was a super host. He spent time with us explaining the area and helping us with our Española. The room was very clean and comfortable the food was very good also. If we ever travel here again, we will definitely stay again at Volcano Gold Loft. THANK YOU LUIS!!! You made our stay very memorable. Cheers
Se hospedó 1 noche en enero de 2019
Respuesta de Luis, el 23 ene. 2019
Hello Tammy, was a really great time to meet you, thanks for your words we really appreciate that. Hope to see you again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Peace, Quiet and Relaxing
We wanted a hotel that had peace, quiet and was relaxing. This hotel fit our needs perfectly. It is off the beaten path, but not too far away if you have a car. You can be to the center of La Fortuna in 10 minutes. The hotel has blackout curtains, which makes it perfect if you want to sleep in! And a comfortable king size bed! They serve 3 options of breakfast every morning from 7:30am - 9:00am. The only downside is if you want a room with a fridge, coffee maker, microwave, etc. However, when you are on vacation, you can make do. Luis was super friendly. He handled the front desk and served breakfast. He bent over backwards to meet our needs. If your looking for a place to rest and relax, but yet not too far from the center of La Fortuna, this is the place for you.
Se hospedó 2 noches en enero de 2019
Respuesta de Vinicio Arias, el 23 ene. 2019
Thank you for your words, we greatly appreciate your time to tell about your experience with us. We hope we have satisfied all your needs during your stay, we hope to see you again with us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent and friendly staff. Very clean rooms. Just a great property.
Se hospedó 2 noches en enero de 2019
Respuesta de Vinicio Arias, el 23 ene. 2019
Thank you for your words, we greatly appreciate your time to tell about your experience with us.

4/10 Malo

Maria

Viaje familiar
No le gustó: Condiciones de la propiedad
The service was excellent. The room very modern and clean. Access to the property is the downside. You need to drive through a dirt road going up and down hills and some areas with space for one vehicle. Other than that would recommend.
Se hospedó 2 noches en diciembre de 2018
Respuesta de Carlos Arias, el 12 mar. 2019
Thanks Dear Maria, your comments help us to continue improving our service for all our customers.

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La Fortuna trip.
We had a great time. Luis went out of his way to be helpful with tours, restaurants & general information about the area. The road to Volcano Gold Loft is very rough but the staff made it worth it. We would come back.
Se hospedó 3 noches en diciembre de 2018
Respuesta de Carlos Arias, el 11 ene. 2019
Thanks Dear Susan,was a pleasure to meet you, your comments help us to continue improving our service for all our customers. We are really happy for your words

10/10 Excelente

Marie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superbe hôtel !
Superbe hôtel ! L’accueil y est chaleureux et le cadre magnifique ! La chambre dans laquelle nous étions était très spacieuse, avec une superbe vue sur la nature ! Le petit déjeuner est très bien, on peut choisir entre typique, américain ou continental. Je recommande vivement ! À noter : la route pour y accéder est une piste rocailleuse sur ses deux derniers kilomètres. Prévoir de rouler doucement, 4x4 recommandé.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Carlos Arias, el 11 ene. 2019
Thank you dear susan your words help us to continue growing and giving the best for the service of our customers. We hope to see you again at our hotel.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2018
Respuesta de Luis, el 26 ene. 2019
Thanks for take a time and review your stay with us.

8/10 Bueno

stacia, Hawaii

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Secluded and romantic...
Volcano gold loft was very cute! Besides a mix up with Expedia on the rooms...everything was pretty much ok! The bedrooms are huge,..but the bathrooms really small- you can’t fit 2 people at the same time, unless one is in the shower..😂 their free breakfast was ok. I would say the tipico was the best. They need a better pancake mix,.as it tasted like flour and water. (Our group of 7 all agreed). The dinners are good,.& very tasty though! The best thing was the huge comfy beds! I didn’t want to get out!
Se hospedó 2 noches en abril de 2018

8/10 Bueno

Maxime

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This is a great, new hotel that combines a sleek, modern European vibe with warm Costa Rican hospitality. The rooms are spacious and comfortable, and the food is tasty (both everyday breakfast and a Churrasco dinner and good wine that we had one night). It's nestled high in the rainforest, and the views are breath-taking--toucan watching included. The location does mean a mile's drive up a rough gravel road best made in a sturdy vehicle; our small 4x4 was perfect both for this hotel and many other gravel roads we encountered in Costa Rica.
Se hospedó 4 noches en marzo de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful Oasis close to La Fortuna
My spouse & I stayed at Volcano Gold Loft when visiting La Fortuna. Here are the benefits of this hotel: - 10 min drive to La Fortuna town (the road to get there was pretty bumpy so we recommend to take a 4x4) - Beautiful landscaped grounds that include a jacuzzi, pool and patio - Hotel is very new and located in the forest - Hotel rooms were very clean, modern and beautifully furnished - View from the room was amazing - Breakfast was included and delicious (you can choose from 4-5 menu options)
Se hospedó 3 noches en febrero de 2018

10/10 Excelente

J, Collingwood

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great experience
Everything was fantastic. A little out of town so nice and quiet. Lots of wild life. Beautiful hotel. Helpful polite staff.
Se hospedó 1 noche en marzo de 2018

8/10 Bueno

Philippe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel overall, but don't go to room 1!
Nice hotel overall, but needs some improvements: Not enough tables to have dinner or breakfast. William, the host, seems to be overworked all the time. Room #1 was not the best experience for us: The AC engines were very close to the lateral window and the noise was annoying. This room does not have the nice view to the Volcano, at all! Our windows looked to the hallway, so we had to keep the curtains closed all the time. The lateral window is also looking at another hallway/side-pass, so, again, we had to keep the curtains closed... Be sure you don't get room number 1, because it is definitely not what you see in the nice Expedia pictures. This is a lower quality room, compared to the rest and I think it should be rented at a lower prize.
Se hospedó 1 noche en febrero de 2018

10/10 Excelente

Coco, Colorado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved It!
The staff is super friendly and knowledgeable. The location is super tranquil and relaxing and safe and lovely. It's about a 10 minute drive from downtown La Fortuna which for me was perfect in terms of going out to dinner easily.
Se hospedó 1 noche en febrero de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Hotel en pleine nature
Hotel en pleine nature de petite taille. Très agreable. Mieux vaut être en 4x4 pour y accéder car le chemin est en terre. Notre chambre etait derrière la cuisine donc bruyante mais les autres chambres n ont pas ce probleme. L hote est très chaleureux. Le petit dejeuner est assez limité, le dîner est très bon mais attention aucun prix n est affiché et nous avons eu une mauvaise surprise lors du paiement ( 70 $ pour 2 plats et 2 sangrias ).
Se hospedó 3 noches en enero de 2018