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Opiniones de The George Hotel

3 out of 5
The George Hotel
Devonshire St, Penrith, England

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 147 de 273 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 96 de 273 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 19 de 273 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 273 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 273 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

8.2/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Tracy

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great dog friendly hotel Great facilities and high quality Room was lovely Thankyou
Se hospedó 1 noche en abril de 2024
Respuesta de John, el 27 abr. 2024
Hi TracyThank you ever so much for the lovely reviewKindest RegardsTeam George

10/10 Excelente

Michaela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en abril de 2024
Respuesta de John, el 27 abr. 2024
Hi Michaelahank you ever so much for taking the time to review your visitKind Regards and safe travelsTeam George

8/10 Bueno

Helen

Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Evening food was very poor quality. Drinks were first class. Room was dog friendly and very comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de John, el 22 abr. 2024
Hi HelenThank your for taking the time to reviewI do hope you let the waiting staff know to give us a chance to correct any concern at dinnerKindest RegardsTeam George

8/10 Bueno

Keith

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de John, el 11 abr. 2024
Hi KeithThank you ever so much for the reviewKind RegardsTeam George

10/10 Excelente

Geoff

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staff very helpful and friendly.
Se hospedó 2 noches en febrero de 2024
Respuesta de John, el 11 abr. 2024
Hi GeoffThank you for the reviewKind RegardsTeam George

10/10 Excelente

Marie, LIVERPOOL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic!
Se hospedó 1 noche en febrero de 2024
Respuesta de John, el 11 abr. 2024
Hi MarieThank you ever so much for the lovely reviewKind RegardsTeam George

10/10 Excelente

Thomas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de John, el 23 ene. 2024
Hi ThomasThank you ever so much for the lovely reviewKindest RegardsTeam George

8/10 Bueno

Thomas

Viaje de negocios
Good value accommodation in the centre of town within walking distance of the station. Nothing fancy, just providing the essentials for bed and breakfast.
Se hospedó 1 noche en enero de 2024
Respuesta de John, el 21 ene. 2024
Hi ThomasThank you ever so much for taking the time to review your visitKindest RegardsTeam George

8/10 Bueno

Russell

Se hospedó 2 noches en diciembre de 2023
Respuesta de John, el 31 dic. 2023
Hi RusselThank you for taking the time to reviewKind RegardsTeam George

10/10 Excelente

pete

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place, great staff, enjoyable food,
Se hospedó 1 noche en diciembre de 2023
Respuesta de John, el 16 dic. 2023
Hi PeteThank you for the lovely reviewKind RegardsTeam George

10/10 Excelente

Guy

Se hospedó 1 noche en diciembre de 2023
Respuesta de John, el 16 dic. 2023
Hi GuyThank you for the reviewKindest RegardsTeam George

8/10 Bueno

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A hotel with plenty of charming character. As it is the Christmas season the decorations were up and were lovely. The room was a good size and the bedding very good quality and comfortable. Bathroom lovely and warm and quality toiletries. The bar was nice with friendly staff. Breakfast was really nice and plentiful. Reception staff were professional and very friendly and helpful. Carparking was convenient and only £3.00 for the overnight stay. Would highly recommend staying at this hotel.
Se hospedó 1 noche en noviembre de 2023
Respuesta de John, el 12 dic. 2023
Hi DianeThank you ever so much for the lovely reviewKindest RegardsTeam George

6/10 Aceptable

David

Viaje familiar
The room was very cold. Breakfast was average. Decor was good.
Se hospedó 2 noches en noviembre de 2023
Respuesta de John, el 12 dic. 2023
Hi DavidThank you for taking the time to review your visitWe have just had new boiler house installed so hopefully the teething issues have been solvedKindest Regards

10/10 Excelente

Marie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de John, el 12 nov. 2023
Hi MarieThank you for the lovely reviewKind RegardsTeam George

10/10 Excelente

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable bed and pillows
The thing that stood out was just how comfortable the bed was. The bedroom was good as was the bathroom. The staff we met were all very helpful. Prior to arrival there was very helpful communication about where the car park was, dog policy, and online check in as an option. Would definitely recommend
Se hospedó 1 noche en noviembre de 2023
Respuesta de John, el 12 nov. 2023
Hi TimothyThank you ever so much for the lovely reviewKind RegardsTeam George

10/10 Excelente

Ian

Viaje en pareja
Le gustó: Condiciones de la propiedad
Excellent Festive dinner in cosy setting Hotel warm and welcoming Comfortable warm warm Excellent breakfast
Se hospedó 1 noche en octubre de 2023
Respuesta de John, el 8 nov. 2023
Hi IanThank you for the lovely reviewKindest RegardsTeam George

4/10 Malo

Samuel

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Car Parking trouble
Very disappointing upon arrival to find no available car parking, despite being listed as having a car park. The car park is not reserved for guests of the hotel & rather serves as a public car park - first come first served. Upon querying this with the hotel we were told we could find alternative parking in the town, but when we asked if it was open 24 hours, and secure - we were met with a shrug of the shoulders. Room was clean & comfy but overall the hotel is chaotic and looks tired. I would stay elsewhere if we were to stay in Penrith again.
Se hospedó 1 noche en octubre de 2023
Respuesta de John, el 8 nov. 2023
Hi SamuelSorry to hear you were disappointed about not findingspace in our Car Park, we do have 30 spaces but there are 43 Bedrooms. We usually can sort something as many guests arrive via train or with walking groups and cycles, but as you say it was full on this occasion.We have just renovated the whole ground floor so not sure if I would use the word tiredBest wishes and safe travelsTeam George

10/10 Excelente

Darrel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful Old World charm
This is a wonderful old world Hotel, full of history and character. Everything was spotless and clean including my room, which certainly impressed me. It really did tick all the boxes.
Se hospedó 1 noche en octubre de 2023
Respuesta de John, el 8 nov. 2023
Hi DarrelThank you for the lovely reviewKindest RegardsTeam George

10/10 Excelente

William

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Welcoming, and comfortable
Receptionist was very welcoming and helpful; room was warm and comfortable, and the breakfast was very good.
Se hospedó 1 noche en octubre de 2023
Respuesta de John, el 8 nov. 2023
Hi WilliamThank you for your kind wordsKindest RegardsTeam George

8/10 Bueno

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de John, el 8 nov. 2023
Hi MarkThank you for the reviewKind RegardsTeam George

8/10 Bueno

Joanna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Friendly staff. Good breakfast. Quite expensive stay.
Se hospedó 2 noches en octubre de 2023
Respuesta de John, el 22 oct. 2023
Hi JoannaThank you for taking the time to review your visitKindest RegardsTeam George

10/10 Excelente

Richard

Se hospedó 1 noche en septiembre de 2023
Respuesta de John, el 5 oct. 2023
Hi RichardThank you for taking the time to review your visitKind RegardsTeam George

8/10 Bueno

Angela

Se hospedó 1 noche en septiembre de 2023
Respuesta de John, el 5 oct. 2023
Hi AngelaThank you for taking the time to review your visitKindest RegardsTeam George

8/10 Bueno

Frederick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable and easy to get to facilities. What we did not like was when we first arrived we were given a room for a single person,albeit we were the next day provided with a double room which was very good.
Se hospedó 14 noches en septiembre de 2023
Respuesta de John, el 29 sept. 2023
Hi FrederickThank you for taking the time to review your visitKindest RegardsTeam George

4/10 Malo

Jane

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would not recommend.
A warm greeting on arrival but things went steadily downhill from then on. Parking was a trip round the one-way system and then a charge of £3. The kitchen extractor had supposedly broken down so there was no hot food. The local eateries that we were directed to were either closed or not serving food. We ended up with a take-away pizza not having eaten since breakfast and after a 5 hr drive. The hotel itself is in need of a serious facelift. There were several areas that were dirty along with scuffed paintwork. Our bathroom had a dribble of someone else's toiletries down the wall above the bath. Breakfast was a big let down with some very dull choices, empty fruit bowls and dry/luke-warm cooked food. Service was very poor and at no time did anyone come to clear our dishes, we had to remove them to an empty table. On leaving we counted 5 members of staff assembled by reception, none of whom were paying attention to the dining-room, one on their mobile phone. There was no effort at check-out to ask if we had had a pleasant stay. Altogether a very disappointing experience.
Se hospedó 1 noche en septiembre de 2023
Respuesta de John, el 29 sept. 2023
Hi JaneApologies that you had a disappointing experience and thank you ever so much for the feedback that we can use to improve. It was very unfortunate that the extraction in the kitchen broke down on your visit. We are into refurb of the lounges and ground floor within the next two weeks se we are all looking forward to a refresh.Thank you once again for your reviewTeam George

10/10 Excelente

Joan

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en agosto de 2023
Respuesta de John, el 23 sept. 2023
Hi JoanThank you ever so much for the lovely reviewKindest RegardsTeam George

10/10 Excelente

sandra

Se hospedó 2 noches en julio de 2023
Respuesta de John, el 22 sept. 2023
Hi SandraThank you for taking the time to review your visitKindest RegardsTeam George

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Creaky and quirky
A good central location, though a bit tricky to find the car park. The staff were great, very helpful and friendly. The food was OK, but nothing special. The hotel bedroom was fine but all the floorboards creak so much with age that I felt like I had intruders in my room on occasion.
Se hospedó 1 noche en septiembre de 2023
Respuesta de John, el 18 sept. 2023
Hi anonymousThank you ever so much for the reviewKind RegardsTeam George

10/10 Excelente

Ralph

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Weekend break
Our room was lovely all the staff were very friendly and helpful
Se hospedó 2 noches en septiembre de 2023
Respuesta de John, el 12 sept. 2023
Hi RalphThank you ever so much for the lovely reviewKind RegardsTeam George

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely hotel, very helpful and friendly staff providing excellent service
Se hospedó 1 noche en septiembre de 2023
Respuesta de John, el 10 sept. 2023
Hi MichaelThank you for your lovely commentsIt is much appreciated by all the teamKindest RegardsTeam George

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
4 night break which we really enjoyed .Hotel is lovely and old fashioned retaining an air of bygone opulence. The whole break was very good with excellent service and superb breakfast, hotel great base for visiting lake district
Se hospedó 4 noches en septiembre de 2023
Respuesta de John, el 9 sept. 2023
Hi AnthonyThank you ever so much for the lovely reviewKind Regards and safe travelsTeanm George

8/10 Bueno

Lesley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
High quality
It was what we expected from a quality hotel
Se hospedó 2 noches en septiembre de 2023
Respuesta de John, el 9 sept. 2023
Hi LesleyThank you for the reviewKindest RegardsTeam George

10/10 Excelente

Tim

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend stay
Right one were nice and up to date.main area traditional so a good mix of old and new.sraff friendly and helpful.breakfast v good
Se hospedó 1 noche en septiembre de 2023
Respuesta de John, el 4 sept. 2023
Hi TimThanks for the lovely reviewKindest RegardsTeam George

10/10 Excelente

Pete

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel!
Everything was perfect from greeting on arrival through to checkout
Se hospedó 1 noche en septiembre de 2023
Respuesta de John, el 4 sept. 2023
Hi PeteThank you for the lovely reviewKind RegardsTeam George

10/10 Excelente

Jay

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay enjoyed the stay
Se hospedó 1 noche en septiembre de 2023
Respuesta de John, el 4 sept. 2023
Hi JayThank your for the reviewKindest RegardsTeam George

10/10 Excelente

Adrian

Se hospedó 1 noche en septiembre de 2023
Respuesta de John, el 4 sept. 2023
Hi AdrianThank your for taking the time to review your visitBest wishesTeam George

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is centrally located making it easy for us to have a quick look around the town. We only stayed overnight on our way down from Scotland and would certainly stay again
Se hospedó 1 noche en agosto de 2023
Respuesta de John, el 2 sept. 2023
Hi MichaelThank you for taking the time to review your visitWe look forward to seeing you again in the near futureKind RegardsTeam George

10/10 Excelente

Neil

Se hospedó 1 noche en agosto de 2023
Respuesta de John, el 2 sept. 2023
Hi NeilThank you ever so much for the lovely reviewKindest RegardsTeam George

10/10 Excelente

Louise

Viaje en pareja
Le gustó: Servicios
We will be back, excellent Hotel!
Se hospedó 1 noche en agosto de 2023
Respuesta de John, el 1 sept. 2023
Hi LouiseThank you ever so much for the reviewKind RegardsTeam George

8/10 Bueno

Suzanne, Stirlingshire

Le gustó: Limpieza y servicio y personal
Good central hotel. Old building but clean enough. Difficulty getting a car parking space. Food including breakfast was excellent. Very good value for money through Expedia. friendly staff
Se hospedó 1 noche en agosto de 2023
Respuesta de John, el 1 sept. 2023
Hi SuzanneThank you ever so much for the reviewKind RegardsTeam George

10/10 Excelente

Lynn

Se hospedó 1 noche en agosto de 2023
Respuesta de John, el 8 nov. 2023
Hi LynnThank you for the reviewKindest RegardsTeam George

8/10 Bueno

Jennifer

Se hospedó 1 noche en agosto de 2023
Respuesta de John, el 12 sept. 2023
Hi JenniferThank you for the reviewTeam George

10/10 Excelente

Paul

Se hospedó 3 noches en agosto de 2023
Respuesta de John, el 10 sept. 2023
Hi PaulThank you for the lovely reviewKind RegardsTeam George

8/10 Bueno

Carol

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de John, el 19 ago. 2023
Hi CarolThank you for taking the time to review your visitKind RegardsTeam George

10/10 Excelente

Beverley

Se hospedó 2 noches en agosto de 2023
Respuesta de John, el 18 ago. 2023
Hi BeverleyThank you ever so much for the reviewKindest RegardsTeam George

10/10 Excelente

David

Se hospedó 1 noche en agosto de 2023
Respuesta de John, el 4 sept. 2023
Hi DavidThank you for taking the time to review your visitKind RegardsTeam George

10/10 Excelente

Emily

Se hospedó 2 noches en agosto de 2023
Respuesta de John, el 18 ago. 2023
Hi EmilyThank you for the reviewKindest RegardsTeam George

6/10 Aceptable

Angela

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Our room was too hot and only had winter duvets available. We couldn’t sleep for the heat and other visitors said the same, seems any rooms above the boiler or kitchens were worst. Our room seemed to be near where seagulls roosted and because we had to have the windows open because of the heat we were woken every few minutes with the gulls squeaking. The hotel was looking tired and needed a good clean. The bar was a dumping ground and was dirty to say the least. On the plus side the bed was comfortable.
Se hospedó 2 noches en agosto de 2023
Respuesta de John, el 12 ago. 2023
Hi AngelaSorry to hear you were underwhelmed with your stayOn the plus side we are in full refurb in October, and that will include the Boiler room where we I am sure a more efficient boiler room will be a cooler place. I believe it was a very warm evening also. The bar is closed for renovation at present.Kindest Regards and safe travelsTeam George

10/10 Excelente

Eleanor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de John, el 10 ago. 2023
Hi EleanorThank your for the lovely reviewKindest RegardsTeam George

8/10 Bueno

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Hotel - would stay again
Generally, the room was very good, with a fan supplied which was useful as the room was very warm. The door had a seal across indicating that it had been sanitized. We also had food in the restaurant, which was really nice, but, we thought slightly over-priced.
Se hospedó 1 noche en agosto de 2023
Respuesta de John, el 8 ago. 2023
Hi DavidThank you for you reviewKindest RegardsTeam George