Suite, para no fumadores | Vista desde la habitación

Opiniones de Hampton Inn Pensacola Beach

2.5 out of 5
Hampton Inn Pensacola Beach
2 Via De Luna Drive, Pensacola Beach, FL

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 890 de 1597 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 379 de 1597 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 163 de 1597 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 88 de 1597 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 77 de 1597 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Karla Valeria

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Mike, el 4 feb. 2024
Thank you for providing a perfect rating for your stay! We're delighted to see that you had a fantastic experience. If you have any specific comments or if there's anything else you'd like to share about your stay, please feel free to let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

10/10 Excelente

Zayra Maria, Cypress

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful beach view
Se hospedó 1 noche en noviembre de 2023
Respuesta de Michael, el 5 dic. 2023
Thank you for your positive feedback! We're delighted to hear that you enjoyed the beautiful beach view during your stay. If your travels bring you back to our area, we would be honored to welcome you again.

8/10 Bueno

Mitzi

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
👍
Se hospedó 2 noches en agosto de 2023
Respuesta de Tori, el 5 sept. 2023
Thank you for your feedback, even though it's brief. We value all guest input, and we hope that your next stay with us will exceed your expectations. If you have any specific comments or suggestions in the future, please feel free to share them with us to help us improve our services.

10/10 Excelente

jose

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Good
Se hospedó 1 noche en julio de 2023
Respuesta de Brooke , el 7 ago. 2023
Jose, We would like to start off by first thanking you for taking the time to leave us with your honest feedback and experience with us! It was a pleasure welcoming you as our guest! We are pleased to hear you found our location convenient to your needs. We are also thrilled to know you enjoyed our beautiful beach, our property amenities and our friendly staff! We hope to have the opportunity to welcome you back in the near future. Until next time! -Brooke

10/10 Excelente

William

Se hospedó 3 noches en junio de 2023
Respuesta de Todd, el 21 jul. 2023
Dear William,Thank you for your fantastic 10 out of 10 review! We are thrilled to hear that you had such a wonderful experience at our hotel. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Should your travels bring you back to the area, we would be honored to welcome you again and provide another exceptional stay. Thank you for choosing our hotel, and we look forward to serving you in the future.

10/10 Excelente

Wilfredo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Is clean and beach front
Respuesta de Brooke , el 5 jul. 2023
Wilfredo, We would like to start off by first thanking you for taking the time to leave us with your honest feedback and experience with us! It was a pleasure welcoming you as our guest! We are pleased to hear you found our location convenient to your needs. We are also thrilled to know you enjoyed our beautiful beach, our property amenities and our friendly staff! We hope to have the opportunity to welcome you back in the near future. Until next time! -Brooke

10/10 Excelente

Yailen

Se hospedó 1 noche en junio de 2023
Respuesta de Brooke , el 8 jul. 2023
Yailen, We would like to start off by first thanking you for taking the time to leave us with your honest feedback and experience with us! It was a pleasure welcoming you as our guest! We are pleased to hear you found our location convenient to your needs. We are also thrilled to know you enjoyed our beautiful beach, our property amenities and our friendly staff! We hope to have the opportunity to welcome you back in the near future. Until next time! -Brooke

10/10 Excelente

Daisy

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
He venido en 2 oportunidades y me gusta por que el desayuno está incluido y es accesible el precio
Se hospedó 3 noches en junio de 2023
Respuesta de Brooke , el 17 jun. 2023
Daisy, We would like to start off by first thanking you for taking the time to leave us with your honest feedback and experience with us! It was a pleasure welcoming you as our guest! We are pleased to hear you found our location convenient to your needs. We are also thrilled to know you enjoyed our beautiful beach, our property amenities and our friendly staff! We hope to have the opportunity to welcome you back in the near future. Until next time! -Brooke

8/10 Bueno

Daysi

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Ricardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
En la recepción no tan amables
Se hospedó 3 noches en julio de 2022
Respuesta de Todd, el 19 jul. 2022
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.

6/10 Aceptable

Abelina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en junio de 2022
Respuesta de Todd, el 16 jul. 2022
Abelina, thank you for taking the time to leave a review.

10/10 Excelente

Rocio

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Si hay alguien bilingue, muy amable todo el personal
Se hospedó 2 noches en abril de 2022
Respuesta de Todd, el 25 abr. 2022
¡Gracias por el tipo evaluación! ¡Le apreciamos y estamos ansiosos por darle la bienvenida nuevamente en un futuro cercano!

2/10 Terrible

Yoancy

Se hospedó 2 noches en abril de 2022
Respuesta de Jennifer, el 13 abr. 2022
Thank you so much for taking the time to review your stay with us, Yoancy. We’re so sorry that your visit did not meet your expectations and would love the chance to address your concerns. Your experience sincerely matters to us and we strive to improve with each and every stay.

10/10 Excelente

Saira

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encanto todo igual alas fotos
Se hospedó 1 noche en marzo de 2022
Respuesta de Jennifer, el 24 mar. 2022
Hey, Saira! We are so glad that you experienced a 5-star stay at our hotel. Thank you for sharing your review and we look forward to welcoming you back in the future!

10/10 Excelente

carlos

Viaje familiar
Le gustó: Servicio y personal y servicios
Le falta mantenimiento al hotel en general y las alfombras de los pasillos ya estan muy deterioradas ya deberian de cambiarlas
Se hospedó 3 noches en septiembre de 2021
Respuesta de Jennifer, el 7 sept. 2021
Thank you for sharing your review of our hotel, Carlos. We appreciate all of your helpful feedback. We would love to welcome you back to our slice of paradise soon!

8/10 Bueno

Richard

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien ! Solo tuve el inconveniente que me cargaron dos veces el monto de la reserva me realizaron el reembolso estoy a la espera del crédito en mi cuenta
Se hospedó 1 noche en agosto de 2021
Respuesta de Jennifer, el 2 sept. 2021
Hey, Richard! We are so glad that you enjoyed your stay at our hotel. We apologize for the issue with your charges and appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

8/10 Bueno

Fatima

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 3 noches en agosto de 2021
Respuesta de Jennifer, el 19 ago. 2021
Fatima, thank you for taking the time to share a review of your recent stay at our hotel. We are pleased to know that you had a positive experience with us. We hope to see you again real soon!

2/10 Terrible

Paula

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Don’t stay here!!
Worst experience ever, I won’t ever stay at this hotel again. Stayed for 2 nights and found 2 roaches, one at night at the bathroom and the other over my shoe!! sheets were not clean, they smelled weird. The whole hall was stinking, there were big bags full of trash outside a room for two consecutive days until we had to report it at the front desk for them to pick it up. The bathroom door has an humidity. I went to the gym, they only have 1 functional treadmill. I neeeded the working space to print something and there was no paper. So overpriced, definitely I won’t go back.
Se hospedó 2 noches en junio de 2021

10/10 Excelente

Leianna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location! Friendly staff
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Sally

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All around great place with good breakfast. Everything was super convenient for our stay.
Se hospedó 5 noches en mayo de 2024

6/10 Aceptable

Marissa

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The room was nice and just what we needed for the last minute reservation. With that being said, there were two separate AC units -one in the living room area and one in the separated bedroom. The bedroom AC unit worked perfect. The living room AC unit did not blow cold air -the fan was simply rotating. We called the front desk 3 times, and a maintenance attendant came in a timely manner all 3 times; however, each time someone came -they assured the unit was “working now”. This was not the case. The living room was 75°-79° the whole stay. The staff was incredibly nice, but I wish the AC unit would have been fixed. Good stay though.
Se hospedó 2 noches en mayo de 2024
Respuesta de Mike, el 28 may. 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found the room suitable for your last-minute reservation and that you appreciated the prompt attention from our maintenance team and the kindness of our staff.However, we sincerely apologize for the inconvenience you experienced with the living room AC unit. It's disappointing to hear that despite multiple attempts to resolve the issue, the problem persisted throughout your stay. Please rest assured that we take your feedback seriously, and we will address this matter with our maintenance team to ensure that similar issues are promptly resolved in the future.We're glad that despite this issue, you still had a good stay overall. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excelente

Jerome

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
View
Se hospedó 3 noches en mayo de 2024
Respuesta de Mike, el 28 may. 2024
Thank you for your perfect rating! We're delighted that you enjoyed the view during your stay. We strive to provide our guests with memorable experiences, and it's wonderful to hear that you appreciated the scenery. We look forward to hosting you again for another enjoyable stay with a great view!

10/10 Excelente

Mauricio

Le gustó: Limpieza y condiciones de la propiedad
Cecilia was very helpful during our stay
Se hospedó 2 noches en abril de 2024
Respuesta de Mike, el 28 may. 2024
Thank you for your wonderful review! We're thrilled to hear that Cecilia was able to make your stay more enjoyable with her helpful assistance. We'll be sure to pass along your kind words to her. We look forward to welcoming you back for another great stay!

8/10 Bueno

Cristina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms, beds weren’t very comfortable but still nice room. Staff were all friendly. Breakfast was okay, but there are options for everyone and changed hot breakfast everyday which is good. Access to all hotel pools on that strip is awesome, 2 lazy rivers and different bar options as you walk thru each hotel. Overall good spot to stay. Cant beat oceanfront and having shops and restaurants all in walking distance. We will be back.
Respuesta de Mike, el 28 may. 2024
Thank you for your detailed review! We're pleased to hear that you found our rooms to be clean and our staff friendly. While we regret that the beds weren't as comfortable as you'd hoped, we're glad you still found the room enjoyable. It's great to know that you appreciated the variety of breakfast options and the rotating hot breakfast menu.We're also thrilled that you enjoyed the convenience of having access to all the pools on the strip, as well as the different bar options available. Our oceanfront location and proximity to shops and restaurants are definitely highlights, and we're glad you found them convenient.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit! If there's anything we can do to make your next stay even better, please don't hesitate to let us know.

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We go to the beach every year and we must say this was our favorite stay out of many places in fact we are going to make it our stay every year really loved the staff and how they treated my brother with him being autistic and how polite they were with any needs we had and the area is one of the best hands down with everything you could need highly reccommend
Se hospedó 5 noches en mayo de 2024
Respuesta de Mike, el 26 may. 2024
Thank you for your glowing review! We're thrilled to hear that your stay with us was your favorite among many places you've visited, and we're honored to become your annual destination.It warms our hearts to know that our staff made your brother feel welcomed and accommodated his needs with kindness and respect. Providing exceptional service to all our guests, regardless of their unique circumstances, is incredibly important to us.We're delighted that you enjoyed our location and found everything you needed nearby. Your recommendation means the world to us, and we can't wait to welcome you back for another fantastic stay next year! If there's anything we can do to make your next visit even more memorable, please let us know.

8/10 Bueno

Cross

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 4 noches en mayo de 2024
Respuesta de Mike, el 26 may. 2024
Thank you for your rating! We're glad to see that you had a positive experience overall.If there's anything specific we can do to make your next visit even better, please don't hesitate to reach out. We're here to ensure you have a great stay with us.

10/10 Excelente

Adam Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Mike, el 26 may. 2024
We're thrilled to hear that you had an excellent stay with us! Thank you for taking the time to share your positive feedback.If there's anything specific that stood out to you during your stay or any suggestions you have for us to further improve, please feel free to let us know. We're here to ensure that each visit is exceptional, and we look forward to welcoming you back for another excellent stay in the future!

10/10 Excelente

Devin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved our stay here! Will return.
Se hospedó 1 noche en mayo de 2024
Respuesta de Mike, el 26 may. 2024
Thank you for sharing your positive experience! We're thrilled to hear that you loved your stay with us and that you're planning to return.We look forward to welcoming you back on your next visit! If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.

8/10 Bueno

larry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en mayo de 2024

8/10 Bueno

Troy

Good experience so far!
Se hospedó 1 noche en mayo de 2024
Respuesta de Mike, el 26 may. 2024
We're delighted to hear that you've had a good experience so far! Thank you for taking the time to share your feedback.If there's anything we can do to turn your experience from good to great, please don't hesitate to let us know. We're committed to ensuring that you have a wonderful stay with us, and we look forward to exceeding your expectations during the remainder of your time here!

10/10 Excelente

Hal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We wanted a great place with an awesome view of the Gulf - and we got it!
Se hospedó 7 noches en mayo de 2024
Respuesta de Mike, el 24 may. 2024
Thank you for your excellent review! We're thrilled to hear that we were able to provide you with exactly what you were looking for—a great place with an awesome view of the Gulf.Ensuring that our guests have a memorable and enjoyable experience is our top priority, and we're delighted to have met your expectations.We look forward to welcoming you back for another fantastic stay in the future! If you need any assistance or have any further feedback, please feel free to reach out.

4/10 Malo

robert w.

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
First off; After charging you HUNDREDS of dollars to stay in their hotel, they have the nerve to charge you to park in their lot! What a bunch of greedy scum! They failed to mention that in their listing. The paint was peeling off the door trim and walls in our room. No reasonably priced dining options in the immediate area. We went to the seafood restaurant next door and spent $170 for 2 adults and 3 kids. Skip the hotels, get an air bnb!! Never again will I waste time with a hilton owned hotel. Crooks.
Se hospedó 2 noches en mayo de 2024
Respuesta de Mike, el 24 may. 2024
We're deeply sorry to hear about your disappointing experience during your stay. It's disheartening to learn that you felt our parking fees were excessive and that you encountered issues with the condition of your room and dining options.We understand your frustrations and apologize for any inconvenience caused. Your feedback is invaluable, and we'll use it to address the issues you've raised, including better communication regarding parking fees and improvements to the condition of our rooms.We strive to provide a positive experience for all our guests, and it's clear we fell short in your case. If you'd like to discuss your experience further or if there's anything we can do to make amends, please don't hesitate to reach out.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

10/10 Excelente

Leslie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great free breakfast too
Se hospedó 3 noches en marzo de 2024
Respuesta de Mike, el 24 may. 2024
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our complimentary breakfast during your stay.Providing a delicious and satisfying breakfast is important to us, and we're glad that you found it to be great. We hope you'll join us for breakfast again during your next visit!If you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!

8/10 Bueno

Susan

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en mayo de 2024
Respuesta de Mike, el 24 may. 2024
Thank you for your rating. We're glad to hear that you had a positive experience overall during your stay.If you have any specific feedback or suggestions for us to make your next stay even better, please don't hesitate to let us know. We value your input and strive to continually improve our services.We look forward to welcoming you back for another great stay in the future!

10/10 Excelente

Stephen

Viaje en pareja
Staff very friendly and helpful. All round a good place to stay.
Se hospedó 4 noches en mayo de 2024
Respuesta de Mike, el 24 may. 2024
Thank you for your positive review! We're delighted to hear that you found our staff friendly and helpful, and that you had a good experience overall during your stay.If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!

2/10 Terrible

Doug

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a stinky dog infested property, dog smell and gross waffles for breakfast is unsettling. Booked 2k in room fees thru expedia, with insurance. Couldnt refund last night. Why have insurance on trip?. Manager at front desk. Had an attitude. Beware of this property, and there not telling you about the 1k car parking lot next door,packed locals use. Just overatted, and packed with people.
Se hospedó 5 noches en mayo de 2024
Respuesta de Mike, el 24 may. 2024
We sincerely apologize for the disappointing experience you had during your stay. It's concerning to hear about the issues you encountered, including the smell and breakfast experience.Regarding the insurance and refund policy, we understand your frustration and will review this matter with our team to ensure clear communication and resolution options are provided to guests in similar situations in the future.Additionally, we apologize for any inconvenience caused by nearby parking situations and any lack of disclosure regarding this matter.Your comments regarding the attitude of our manager and the overall experience have been taken seriously and will be addressed internally to prevent such occurrences in the future.We truly appreciate your feedback as it helps us to improve our services and ensure a more pleasant experience for our guests. If you have any further concerns or if there's anything we can do to make amends, please don't hesitate to reach out to us directly.

10/10 Excelente

Brandon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Few things broken in room like fridge and shower rod but everything else was fine.
Se hospedó 1 noche en mayo de 2024
Respuesta de Mike, el 24 may. 2024
Thank you for your feedback. We're glad to hear that overall, you had a fine experience during your stay.We apologize for the inconvenience caused by the broken items in your room, such as the fridge and shower rod. Your comments have been noted, and we will address these issues promptly to ensure a more comfortable experience for our future guests.If you decide to stay with us again in the future, please don't hesitate to reach out if you encounter any issues. We appreciate your understanding and hope to welcome you back for a smoother stay next time.

10/10 Excelente

KellyandJerad

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a wonderful time! The staff was very helpful and friendly!
Se hospedó 2 noches en mayo de 2024
Respuesta de Mike, el 21 may. 2024
Thank you for your fantastic rating! We're thrilled to hear that you had a wonderful time and that our staff was very helpful and friendly. Providing exceptional service is our top priority, and we're delighted that our team made your stay enjoyable. We look forward to welcoming you back for another great stay in the future!

8/10 Bueno

Valerie

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Mike, el 24 may. 2024
Thank you for your positive rating! We're glad to hear that you had a good experience during your stay.If you have any feedback or suggestions for us to make your next stay even better, please don't hesitate to let us know. We appreciate your support and hope to welcome you back again soon!

6/10 Aceptable

Cecilia Anne

No le gustó: Servicio y personal
great location, needs improvement in staff and timing on check in
Se hospedó 4 noches en abril de 2024
Respuesta de Mike, el 21 may. 2024
Thank you for sharing your feedback with us. We're glad to hear that you appreciated our great location. However, we're sorry to hear about the issues you encountered with our staff and check-in timing. Your comments are important to us, and we will address these areas for improvement with our team to ensure a smoother experience for our guests. We apologize for any inconvenience this may have caused during your stay. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future.

10/10 Excelente

Gislaine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good
Se hospedó 1 noche en mayo de 2024
Respuesta de Mike, el 21 may. 2024
Thank you for your perfect rating! We're thrilled that you had a wonderful experience during your stay with us. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de Mike, el 21 may. 2024
Thank you for your perfect rating! We're thrilled that you had a wonderful experience during your stay with us. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!

2/10 Terrible

Nacole

Viaje en pareja, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dog barked alll night and cats kept going off all night. My baby kept waking up from noise!
Se hospedó 2 noches en mayo de 2024
Respuesta de Mike, el 21 may. 2024
We're deeply sorry to hear about your disappointing experience during your stay. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that you and your baby were disturbed by noise throughout the night. Please accept our sincerest apologies for the inconvenience caused by the barking dog and cats. We take such matters very seriously and will address them promptly to ensure they do not recur in the future. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to make it right and provide you with a much more peaceful and enjoyable stay in the future.

10/10 Excelente

GARY, NEW ORLEANS

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great weekend getaway!! Perfect veiw
Se hospedó 1 noche en mayo de 2024
Respuesta de Mike, el 21 may. 2024
Thank you for your wonderful review! We're thrilledto hear that you had a great weekend getaway and enjoyed the perfect view. It's fantastic to know that we could provide you with a memorable and relaxing experience. We look forward to welcoming you back for another wonderful stay in the future!

8/10 Bueno

Kendrea

Viaje familiar
Le gustó: Limpieza y servicios
Awesome time with my family. Next time I will get a beach front view room.
Se hospedó 2 noches en mayo de 2024
Respuesta de Mike, el 19 may. 2024
Thank you for your review! We're delighted to hear that you had an awesome time with your family during your stay. We're glad to know that you're considering a beachfront view room for your next visit. We believe it will enhance your experience even more!We look forward to welcoming you back and providing you with another enjoyable stay.

8/10 Bueno

Matthew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice rooms, breakfast was wonderful. There is a parking fee charged daily, hey I guess the Hampton is greedy. Beside the Bs parking fee the overall stay was good.
Se hospedó 1 noche en mayo de 2024
Respuesta de Mike, el 19 may. 2024
Thank you for your review and feedback. We're glad to hear that you enjoyed our nice rooms and wonderful breakfast. However, we apologize for any inconvenience caused by the parking fee. We understand your concerns, and we'll take your feedback into consideration as we continue to improve our services.We hope to have the opportunity to welcome you back for another good stay in the future.

6/10 Aceptable

jesus

Viaje en pareja
Le gustó: Servicio y personal
The location was excellent, people at the front desk were excellent, the room was to damped and slightly moist would go again if the price was less
Se hospedó 3 noches en mayo de 2024
Respuesta de Mike, el 16 may. 2024
Thank you for sharing your feedback with us. We're glad to hear that you found our location excellent and that our front desk staff provided excellent service.However, we apologize for the issues you experienced with the room being damp and moist. Your comfort is important to us, and we will address this with our housekeeping and maintenance teams to ensure improvements are made.We appreciate your feedback and hope to have the opportunity to welcome you back in the future. If there's anything else we can do to make your next stay more enjoyable or if you have any further concerns, please don't hesitate to reach out to us directly. Thank you for choosing to stay with us.

8/10 Bueno

Pamela

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
The property was set on the beautiful beach. You can walk to dining or shopping.
Se hospedó 1 noche en mayo de 2024
Respuesta de Mike, el 16 may. 2024
Thank you for your positive review! We're glad to hear that you enjoyed our beautiful beachfront location and the convenience of being able to walk to dining and shopping options.We look forward to welcoming you back for another enjoyable stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 Excelente

Clint

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Perfect
Se hospedó 2 noches en mayo de 2024
Respuesta de Mike, el 13 may. 2024
Thank you for your perfect rating! We're thrilled to see that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!

10/10 Excelente

Bubba

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 4 noches en mayo de 2024
Respuesta de Mike, el 14 may. 2024
Thank you for your perfect rating. We're delighted to see that you had a great experience overall. If you ever have any feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon for another wonderful stay!