Hello Kevin,We appreciate you taking the time to review your recent stay with us. Should you have any concerns or suggestions, please feel free to contact us directly so we can address them accordingly. We value your input and hope to welcome you back in the future for an improved experience.

Hello Mildred, We apologize for the inconveniences you experienced during your stay. We strive to provide clean and comfortable accommodations for all of our guests. Your feedback is important to us and will be shared with our housekeeping and maintenance departments to ensure this does not happen again. We appreciate your understanding and hope you will give us another opportunity to serve you in the future.

Hello Yuleimis, We're sorry to learn that you did not enjoy your stay with us. We encourage you to reach out to our hotel directly with any specific feedback you may have, as we strive to provide the best experience for our guests. We appreciate your time and hope to have a chance to welcome you back in the future.

Hello Ana Lucía,Thank you for taking the time to share your exceptional experience with us! We are thrilled to have exceeded your expectations and provided you with a memorable stay. It was truly our pleasure to have you as our valued guest, and we look forward to welcoming you back in the future for more delightful moments.

Hello Manuel, Thank you for sharing this honest review and feedback about our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

Hello Bayron, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

Hello TARCICIO,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

Hello Andres,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

Hello Yuleimis, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

Hello martha,Know that your voice is of tremendous importance to us and we value your comments about our hotel. I hope that we will impress you with exemplary service during future visits.

Hello martha, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Vero,We can't thank you enough for sharing your feedback with regards to our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

Hello Maria, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hello Gregory, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

Hello Raysel,It was our privilege to earn your business and we hope to host you again on your next trip.

Hello Mariel,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

Hello Ana Laura,Thank you for sharing this rating, and we welcome you to visit us again anytime.

Hello jose,We appreciate your feedback and apologize for any inconvenience experienced during your stay. Please feel free to reach out to our team so we can address your concerns promptly. Your satisfaction is important to us, and we value the opportunity to improve based on your comments.

Hello Rampersaud, We appreciate your feedback and apologize for any inconvenience experienced during your stay. Your comments will be shared with the management for further review and improvement. Our team strives to provide a comfortable experience and we hope you will consider reaching out directly to address any concerns.

Hello Abhipsa, We regret to hear about the inconveniences you experienced during your stay. Please know your feedback will be shared with the relevant departments for further review and improvement. We appreciate your comments as they help us to enhance the guest experience for the future.

Hello melissa,We regret to hear about your experience. We take cleanliness seriously and have shared your feedback with our housekeeping team. Your comfort is important to us, and we strive to provide a pleasant stay for all guests.

Hello Adam,We regret to hear about your experience. Please feel free to reach out to our management team directly for further assistance and to address your concerns appropriately.

Hello Irma, We appreciate your feedback on the location of our hotel. We're sorry to hear about your breakfast experience and will share your comments with our team for future improvements. Your input helps us enhance our services for all guests to enjoy their stay to the fullest.

Hello Ashley, We are sorry to hear about your experience. Our team takes safety and cleanliness very seriously. We encourage guests to report any disturbances immediately so that we can address them promptly. We appreciate your feedback and apologize for falling short of your expectations. Your concerns will be shared with the relevant departments for further review.

I apologize for the inconvenience of the pool and smell of smoke as we are smoke free but some guest violate unless we are aware nothing we can do until housekeeping goes in as far as the pool it was closed and the children inside were not guest and have been asked to stay from the hotel by staff and police the gate was locked and they jumped over if your ever in the area again give us another chance to make up for the bad expercie you had I will personally handle your reservation and room location ask for Jennifer

Hello Todd, Thank you for sharing your feedback with us. We encourage guests to address any concerns during their stay to ensure immediate resolution. Regarding the deposit, please reach out to our management team directly to assist you further.

Hello Brian, We apologize for any inconvenience you experienced during your stay. Your feedback will be shared with the team for improvement opportunities. Our aim is to provide exceptional service to all guests. Feel free to reach out to management directly to discuss your concerns further.

Hello Ivis,We are pleased to hear that you had a positive experience during your stay with us. Our team takes pride in providing friendly service and maintaining cleanliness throughout the hotel. Thank you for your kind feedback, and we hope to welcome you back in the future.

Hello James, We are sorry to hear about the inconveniences you experienced during your recent stay. We appreciate your feedback and will address your concerns with the relevant teams for improvement. Our goal is to ensure all guests have a comfortable stay, and we apologize for any shortcomings you encountered. Thank you for bringing these issues to our attention.

Hello Krystal,We appreciate your feedback and were pleased to hear that you enjoyed the cleanliness of the bed and bathroom, fast internet, and the functionality of the mini fridge and microwave. We apologize for any inconvenience caused by the other aspects of your stay and encourage you to reach out to management directly for further assistance regarding your concerns.

Hello Roxanne, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any feedback you may have so we can address any issues you encountered. We value your input and would love to hear from you.

Hello juan, We apologize for the inconvenience you experienced during your stay. Our team strives to address noise complaints promptly and appropriately. We regret that we were unable to offer a room change due to being fully booked. We appreciate your feedback on the breakfast service and room cleanliness, which we will address with the team. Your comments have been shared for further internal review and improvement.

Hello Lisa, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you may have so we can address any concerns. We value your input and hope to welcome you back in the future for an improved stay.

Hello Thomas,We appreciate your feedback on the maintenance needed in our older buildings. Guest comments are valuable to us as we continuously strive to improve our facilities for all guests to enjoy. Thank you for bringing this to our attention.

Hello Michael,Thank you for sharing your feedback regarding the building maintenance. We appreciate your input and will ensure that the necessary measures are taken to address these issues promptly. Our team is committed to continuously improving our services for a better experience for all our guests.

Hello Sen,We apologize for the inconvenience you faced during breakfast. Your feedback is essential to us, and we will address this matter with the relevant team. Thank you for bringing this to our attention.

Hello Britni, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

Hello Linda,We appreciate you sharing your experience with us. Should you wish to provide further feedback, please don't hesitate to contact our management team directly. Your comments are valuable to us in our mission to continually improve our guest experience.

Hello David, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any specific feedback you would like to share from your stay. We value your input and would appreciate the opportunity to address any concerns you may have had.

Hello Lorena,We appreciate your kind words about our check-in staff and comfortable beds. Rest assured, cleanliness is a top priority for us, and our team works diligently to maintain high standards. Your feedback on improvements is duly noted for future consideration. If you have any security concerns, we suggest reaching out to our management for further assistance.

Hello Adrie May,We value your feedback and will share your suggestion with the team for consideration. Your input is appreciated as we strive to enhance our guests' experience. Thank you for taking the time to share your thoughts with us.

Hello cesar, We're sorry to hear your stay didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your visit. We value your feedback and hope to have the opportunity to make it right for you.

Hello graciella,We appreciate you taking the time to share your feedback with us. We will review your comments internally to ensure we continue to improve our services for all our guests in the future. Thank you for staying with us, and we hope to welcome you back for a better experience next time.

Hello Sherri,We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable, and we will address your concerns with our team. We strive to provide a safe and comfortable environment for all our guests. Thank you for bringing this to our attention.

Hello Elizabeth, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We strive to provide a pleasant environment for all our guests and regret to hear about your disappointing experience with the room condition and breakfast offerings. Your comments will be shared with our team for further review and improvement. Thank you for bringing these issues to our attention.

Hello Benito, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

Hello Lori,We appreciate you sharing your experience with us. Our team values providing exceptional service to all our guests, and we apologize for any inconvenience caused during your check-in. We strive to continuously improve our guest interactions, and your feedback will be used to address this matter internally. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

Hello Marie,Thank you for taking the time to share your comment with us. We are delighted to hear that everything was to your satisfaction during your stay. We appreciate your support and look forward to welcoming you back in the future.

Hello Ernesto,Thank you for sharing your feedback. We apologize if your stay did not meet your expectations. We appreciate your comments and will take them into consideration to improve our services. If you have any further concerns, please reach out to our management directly.

Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. Please note that we are currently undergoing renovations to provide an improved experience for our guests. Additionally, our team is working diligently to ensure the pool is available for future use. We appreciate your suggestion regarding security and will take it into consideration for future enhancements.