Terraza o patio
Ver disponibilidad

Opiniones de Artist Residence Penzance

4 out of 5
Artist Residence Penzance
20 Chapel Street, Penzance, England

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 91 de 153 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 42 de 153 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 15 de 153 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 153 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 153 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

9.0/10

Servicios

8.8/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ranvir

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic Hotel in Cornwall
Great hotel, friendly staff, really nice bar area & great food. Would highly recommend if staying in Cornwall, with good rail links.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Georgina

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had an amazing stay in the 3 bedroom cottage in Penzance. Jonathan was amazing to deal with and the room was beyond spectacular! Worth every penny. We only stayed the one night for my friends 60th Birthday. We wanted to go to see the St Michaels Mount, which we did walk to but it was closed on Saturday’s! Jonathan offered other options and was helpful. We dined there as well and the food was delicious and service was first class. I cannot say enough about how much we loved our stay. Next time I will book for a longer stay!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

MIKE

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

XIAOSHU

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Kevin

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jeany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was so cozy, the drinks were ave, and I especially loved the eco friendly toiletry kits with bamboo toothbrush and toothpaste.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Jack

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Danielle

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely, pet-friendly hotel with great amenities
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Andrew

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Wiame

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A tremendous welcome and a really fun hotel. We had a minor booking snafu, but they dealt with it brilliantly. Will definitely stay again!

10/10 Excelente

caroline

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good hot drinks tray. comfortable mattress quiet and relaxing good stress-free stay
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Catherine

Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Elana

Se hospedó 2 noches en octubre de 2022

10/10 Excelente

gillian

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Jim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay
Fantastic hotel, pleasantly surprised as I booked last minute. Extremely clean and comfortable. One small quibble would be the breakfast. A full English this was over thought and hence moved from the traditional
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Claire

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Amanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a lovely weekend stay. Staff very friendly and accommodating. Room was quirky and just perfect, warm, cosy with bundles of character. Room was very well kitted out from chargers, slippers, robes and the complimentary toiletries and tea making facilities of excellent quality. No noise at night, bed was really comfortable and the lavender pillow spray was much appreciated. We both slept like babies. Breakfast was hot and the full English wasn't swimming in greese and eggs perfect. Our only negative was that the evening menu was limited and not to everyones taste, so the second evening we opted to eat out. They would benefit from a weekly rotating menu for variety. Otherwise excellent and we would stay again in the future and recomend to our family and friends.
Se hospedó 2 noches en febrero de 2022

10/10 Excelente

Gail

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved it, quirky and very interesting … perfect.
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Abdullahi

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Incredible rustic decor with a warm ambiance that gives you the feeling of a home away from home.
Se hospedó 7 noches en diciembre de 2021

10/10 Excelente

Jill

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
It was so comfy and amazing. Jane was fantastic as a server, so friendly and welcoming. Love the space. Good food. Great drinks. Quiet but not too quiet. I will go back!
Se hospedó 1 noche en noviembre de 2021

4/10 Malo

Afiq, London

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Stayed in the Chapel Suite (Luxury Suite) for 2 nights and we were hugely disappointed with our experience. The room is on the first floor and overlooks the main road, Chapel Street which is very noisy in early mornings as it is a one-way street and the windows in the living area aren’t double-glazed or even glazed at all as you can hear pretty much any conversation, coughs, or car noises that passes throughout the day. In addition, the room floor is super squeaky and all we could hear at night are the stumping noises from the floor above as it’s not soundproof at all. We didn’t get any good night sleep for both nights. Secondly, the cleanliness standard is appalling – there was a thick layer of dust on the headboard of the bed, hair and stains on the mattress, grubby dark scum on bathroom floor and I don’t think they even hoover or mop the room as there was so much dirt, try looking under the carpet and you’ll have the shock of your life. There’s also cobwebs and spiders which I don’t understand how the cleaners can miss if they indeed clean the room. The only positive notes (2 stars) are the staff and food at restaurant. We dined in both nights and the staff are friendly and compliments to the chef and kitchen for a delightful dining experience. One callout is that it’s weird that there’s no easy way for a hotel guest to order room service, it’s either calling reception to be transferred or the quicker option is going down to place an order.
Se hospedó 2 noches en octubre de 2021

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2020

8/10 Bueno

Malcolm

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2020

6/10 Aceptable

John

Room was small and noisy. Otherwise ok
Se hospedó 1 noche en julio de 2020

6/10 Aceptable

Hannah

Le gustó: Limpieza y condiciones de la propiedad
The room was stylishly done but felt overpriced given the size of it. The team were obviously busy and the online check in meant the start didn't feel particularly welcoming. Disappointed that breakfast want included in the price.
Se hospedó 1 noche en julio de 2020

10/10 Excelente

Tom

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Greathotel - nice stay
Great hotel
Se hospedó 3 noches en julio de 2020

8/10 Bueno

Claire

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great place to stay in Penzance
Lovely hotel with great outside bar and restaurant. Room very cozy - if not a little hot. All positive accept bit more information at check in could be given ie wi fi code and breakfast times etc. Breakfast food and would definitely stay again 😊
Se hospedó 2 noches en julio de 2020

6/10 Aceptable

Jingnan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was decorated quite well. My main complain is the temperature in the room. We arrived a
Se hospedó 1 noche en julio de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A quick one nighter
A very comfortable, clean room, TV not so good. Wanted to watch something for half an hour before bed but hardly any of the mainstream channels worked
Se hospedó 1 noche en febrero de 2020
Respuesta de Hana and The Team, el 12 feb. 2020
Thank you very much for your feedback! We are delighted to know that you enjoyed the room and are looking into the TV problem now.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2020
Respuesta de Hana and The Team, el 12 feb. 2020
Thank you for your review!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en octubre de 2019
Respuesta de Hana and The Tem, el 29 oct. 2019
Thank you for your review :)

8/10 Bueno

Jonathan K.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The only detriment was lack of an elevator. Otherwise AOK
Se hospedó 1 noche en octubre de 2019
Respuesta de Ryan, el 16 oct. 2019
Thank you for the review. I'm glad to see that you had a good stay. It is unfortunate that we are unable to put a lift in the building, however, this is out of our control. The building that we have is listed, and we are not able to do so. We hope to see you again soon. Kind Regards Ryan Duty Manager

10/10 Excelente

Rebecka

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2019
Respuesta de Hana and The Team, el 15 oct. 2019
Dear Rebecka, Thank you very much for your review. Best wishes,

6/10 Aceptable

Alice

Le gustó: Limpieza
My partner was very disappointed
The location was great and even if the hotel does not provide parking spaces, it is easy to find some in the area. The staff was kind but if you have issues walking steps please look for another accommodation. Our apartment was literally on the top floor and we have plenty of steps which were bit inconvenient to bring up our suitcases. The room was less of what my partner expected. It had a nice interior concept but was more bit overcrowded with things. I loved the shower, which was small but bright.
Se hospedó 1 noche en agosto de 2019
Respuesta de Hana and The Team, el 15 oct. 2019
Dear Alice, Thank you so much for posting the review. I am glad you found the location great and loved the shower in your room. I am sorry to hear that the room didn't meet your partner's expectation. With regards to the stairs, we have a rooms on the ground or first floor if you come to stay with us next time, please ask for those. Each of our room has a different decor so you might try other room if you come to visit us again. Best wishes

10/10 Excelente

Hannah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved loved this place. Will definitely stay here again
Se hospedó 1 noche en septiembre de 2019
Respuesta de Ryan , el 5 oct. 2019
Good Evening Hannah. Thanks for the great review. I'm glad that you have enjoyed your time here and we would love to see you back again soon. Regards Ryan Duty Manager

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unique decor. Loved the onsite restaurant. The area was breath taking.
Se hospedó 3 noches en septiembre de 2019
Respuesta de Ryan (Duty Manager), el 1 oct. 2019
Thank you for your great Review. We are happy to hear that you have had a great stay & hope to see you in Penzance again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2019
Respuesta de Ryan (Duty Manager), el 1 oct. 2019
Thank you for your great rating. We hope to see you again soon

10/10 Excelente

nathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good
Very good. Good breakfast, good service
Se hospedó 1 noche en septiembre de 2019
Respuesta de Hana and The Team, el 22 sept. 2019
Thank you very much for your feedback!

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
The hotel had a nice decor and the room amenities were of good quality.
Se hospedó 1 noche en agosto de 2019
Respuesta de Hana and The Team, el 4 sept. 2019
Thank you very much for your review.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and the rooms are lovely. The food at the Cornish Barn is great too.Highly recommended
Se hospedó 3 noches en agosto de 2019
Respuesta de Hana and The Team, el 4 sept. 2019
Thank you so much for your review! We are delighted to see how much you enjoyed your stay with us. Hope to welcoming you back in not too distant future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2019
Respuesta de Hana and The Team, el 4 sept. 2019
Thank you so much for your review.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Charming place
Comfy Double Room was well set up, with a plug by the bed on both sides to charge phones. Staff was delightful, food was great. They serve breakfast until 2:30pm, which is absolutely brilliant. Great location for exploring Penzance with free street parking not too far away. Excellent water pressure, even on the top floor. Would definitely stay here again in the future!
Se hospedó 1 noche en agosto de 2019
Respuesta de Hana and the Team, el 14 ago. 2019
Thank you so much for your review. We are delighted that you have enjoyed your stay with us and hope to have a pleasure to welcoming you back in not too distance future.

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Un gioiellino. Particolarissima camera anche se piccina. Non si sono risparmiati con l’arredamento e l’oggettistica, forse persino troppa. Poco spazio per muoversi. Letto comodo ma finestre senza doppi vetri, i gabbiani Disturbano il sonno
Se hospedó 1 noche en agosto de 2019
Respuesta de Hana and The Team, el 6 ago. 2019
Thank you very much for your review.

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en julio de 2019
Respuesta de Hana and The Team, el 14 ago. 2019
Thank you for your review.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
The staff provided a consistently high level of service and the venue is quirky.
Se hospedó 2 noches en julio de 2019
Respuesta de Hana and The Team, el 2 ago. 2019
Thank you so much for your review.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Homely rooms in the centre of Penzance. Received a free room upgrade on arrival.
Se hospedó 2 noches en junio de 2019
Respuesta de Hana and The Team, el 7 jul. 2019
Thank you very much for your review.

10/10 Excelente

Lee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Can’t wait to visit again!
Beautiful spa-like inn by the sea.
Se hospedó 2 noches en julio de 2019
Respuesta de Hana and The Team, el 7 jul. 2019
Thank you for your review. We are looking forward to welcoming you back!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en junio de 2019
Respuesta de Hana and The Team, el 4 jul. 2019
Thank you for your review!

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Restaurant experience was not good although new staff had just started, the wrong meal came the chips were awful. Eventually sorted out and was all fine after the blip, breakfast was excellent ! Would stay again.
Se hospedó 1 noche en mayo de 2019
Respuesta de Hana and The Team, el 12 jun. 2019
Thank you so much for your valuable feedback. We are delighted to see that you enjoyed your breakfast and would come back! I have shared your feedback with the team and more training has been done for the new starters. We hope to have a pleasure of welcoming you back in not too distant future.