Vista frontal de la propiedad por la tarde o noche

Opiniones de Courtyard Peoria Downtown

3.5 out of 5
Courtyard Peoria Downtown
533 Main St, Peoria, IL

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 287 de 523 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 152 de 523 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 40 de 523 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 523 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 523 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jared

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place and nice staff
Se hospedó 1 noche en abril de 2024
Respuesta de Darshan, el 26 abr. 2024
Dear Jared,Thank you for your perfect 10 rating! We're thrilled to hear that you had such a great experience during your stay with us, especially appreciating our cleanliness, staff service, amenities, and property conditions. Your satisfaction is our top priority, and we're delighted that you found our staff to be nice and our place to be great. We look forward to welcoming you back for another excellent stay in the future!

10/10 Excelente

Samuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean comfortable room. Centrally located
Se hospedó 1 noche en abril de 2024
Respuesta de Darshan, el 26 abr. 2024
Dear Samuel, Thank you for your perfect 10 rating! We're thrilled to hear that you had such a wonderful experience during your stay with us, especially appreciating our cleanliness, staff service, property conditions, and facilities. We're delighted that you found your room clean and comfortable and enjoyed our central location. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future!

6/10 Aceptable

Lea

Viaje familiar
Le gustó: Limpieza y servicio y personal
The room was fine, but we thought we were supposed to have a pull out sofa. There was a huge spotlight outside our window that lighted up the hotel. We could not get the curtains to close all the way to block the bright light. We were on the 2nd floor. The whirlpool was out of order. We were very disappointed. The beds were comfortable, but the street noise outside and light made it hard to fall asleep until after 11pm. The staff were fine. Not sure we will stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Darshan, el 26 abr. 2024
Dear Lea, Thank you for sharing your feedback with us. We appreciate your comments and are glad to hear that you found the beds comfortable. Your feedback is valuable to us, and we will use it to improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 Aceptable

Otto

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
carpet wasn't vacuumed, and only had one glass for water and there were to be two
Se hospedó 1 noche en abril de 2024
Respuesta de Darshan, el 26 abr. 2024
Dear Otto,Thank you for sharing your feedback with us. We're glad to hear that you found our staff service and property conditions satisfactory during your stay. However, we apologize for the cleanliness issues you encountered, including the unvacuumed carpet and the shortage of glassware. Your comments are invaluable to us, and we will address them with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

10/10 Excelente

Shelly

Viaje de negocios
It was clean. Good parking options
Se hospedó 1 noche en abril de 2024
Respuesta de Darshan, el 19 abr. 2024
Dear Shelly, Thank you for your perfect 10 rating! We're delighted to hear that you found our hotel clean and appreciated our parking options. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future!

8/10 Bueno

Barbara

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked the service/cleanliness however there was no soap/lotion, etc at the sink. No bucket with liner to safely throw food away. Itherwise it was a great stay and wiuld definitely come back.
Se hospedó 1 noche en abril de 2024
Respuesta de Darshan, el 19 abr. 2024
Dear Barbara, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the cleanliness, staff service, amenities, and property conditions during your stay. We apologize for the oversight regarding the missing soap/lotion at the sink and the absence of a bucket with a liner for food disposal. Your comments are invaluable to us, and we will address them with our team to ensure improvements are made. We appreciate your understanding and look forward to welcoming you back for another great stay in the future!

10/10 Excelente

Dean

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Hillary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Darshan, el 12 abr. 2024
Dear Hillary, Thank you for your perfect 10 rating! We're thrilled to hear that you had such a fantastic experience during your stay with us, especially appreciating our cleanliness, staff service, and property conditions. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future!

10/10 Excelente

Alexis

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Darshan, el 29 mar. 2024
Dear Alexis,Thank you for your perfect 10 rating and for your positive feedback about our staff, service, and property conditions. We're delighted to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future!

8/10 Bueno

Lisa

Le gustó: Limpieza, servicios, condiciones de la propiedad
Decent
Se hospedó 1 noche en marzo de 2024
Respuesta de Darshan, el 29 mar. 2024
Dear Lisa,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our cleanliness, amenities, and property conditions satisfactory during your stay. If there's anything specific we can do to enhance your experience and earn a higher rating next time, please let us know. We look forward to welcoming you back for another pleasant stay in the future!

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I chose the hotel based on the proximity of the Civic Center. Loved the skywalk that connects the center and the hotel to make it easy to get to and from.
Se hospedó 1 noche en marzo de 2024
Respuesta de Darshan, el 29 mar. 2024
Dear Stephanie,Thank you for your perfect 10 rating and for choosing to stay with us! We're delighted to hear that you had such a fantastic experience, especially appreciating our cleanliness, staff service, and property conditions. It's great to know that our proximity to the Civic Center and the convenient skywalk made your stay even more enjoyable. We look forward to welcoming you back for another excellent stay in the future!

10/10 Excelente

Amber

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Darshan, el 29 feb. 2024
Dear Amber, Thank you for leaving us a perfect 10 rating! We're delighted to hear that you had such a fantastic experience during your stay with us. Your compliments about our cleanliness, staff service, and property conditions mean a lot to us. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.

4/10 Malo

Robert

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
Broken towel bar in bathroom, half of the outlets didn’t work, no microwave
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Tasha

Se hospedó 1 noche en febrero de 2024
Respuesta de Darshan, el 20 feb. 2024
Dear Tasha, Thank you for choosing Courtyard Peoria Downtown and for the fantastic 5-star rating! We're thrilled to hear you had a great stay. We look forward to welcoming you back soon!

10/10 Excelente

Brandy

Viaje de negocios, Viaje en pareja, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
It’s downtown so some of the area is a little sketch. But the hotel was clean and nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de Darshan, el 20 feb. 2024
Dear Brandy, Thank you for your outstanding review and for choosing Courtyard Peoria Downtown! We're delighted to hear that you had a wonderful experience with us, appreciating our staff, amenities, and property conditions.We understand your feedback about the surrounding area and are pleased that despite this, you found our hotel clean and enjoyable. We look forward to hosting you again soon!

10/10 Excelente

Carrie

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was excellent. They were so helpful with my family. I would recommend anyone staying at Courtyard.
Se hospedó 1 noche en enero de 2024
Respuesta de Darshan, el 20 feb. 2024
Dear Carrie, Thank you for your outstanding review and for choosing Courtyard Marriott Peoria Downtown for your recent stay! We're delighted to hear that our staff provided excellent service, especially in assisting your family. Your recommendation means a lot to us. We look forward to welcoming you back soon!

8/10 Bueno

Marjorie

Le gustó: Limpieza y servicio y personal
Staff is amazing
Hotel staff is amazing. Always very personable and smiling. We had great interactions with every employee. I ended up paying morw than the price i was given by the hotels.com site however so some wires need ro be uncrossed somewhere but we would stay again based purely on the amazing profeasional service we recieved.
Se hospedó 1 noche en enero de 2024
Respuesta de Darshan, el 20 feb. 2024
Dear Marjorie, Thank you for sharing your experience with us. We're thrilled to hear that you found our staff amazing and enjoyed the cleanliness of our hotel. We apologize for any confusion regarding the pricing and appreciate your understanding. We look forward to welcoming you back for another great stay with us.

4/10 Malo

Aurora

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Darshan, el 20 feb. 2024
Dear Aurora,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay and appreciate your input to help us improve. We hope to have the opportunity to welcome you back for a better experience in the future.

6/10 Aceptable

Paul

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Darshan, el 20 feb. 2024
Dear Paul, Thank you for your feedback. We appreciate your input and will strive to improve. We hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Excelente

Sierra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Darshan, el 20 feb. 2024
Dear Sierra, Thank you for choosing to stay with us and for sharing your wonderful feedback on Expedia! We are delighted to hear that you had a fantastic experience during your visit. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent stay in the future.

10/10 Excelente

Xsaviar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Darshan, el 20 feb. 2024
Dear Xsaviar, Thank you for leaving a 5-star rating! We're thrilled that you had a wonderful experience with us. If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excelente

lonnie

Viaje de negocios
Desk person was very accommodating.
Se hospedó 1 noche en enero de 2024
Respuesta de Darshan, el 20 feb. 2024
Dear Lonnie, Thank you for your 5-star rating! We're delighted to hear that you had a great experience during your stay with us. If you have any additional feedback or if there's anything we can do to enhance your next visit, please feel free to reach out. We look forward to welcoming you back soon!

10/10 Excelente

Shayauhncia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Darshan, el 20 feb. 2024
Dear Shayauhncia, Thank you for your 5-star review! We're delighted to hear that you had a fantastic experience during your stay with us. We appreciate your feedback and hope to welcome you back soon!

10/10 Excelente

Lula

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front deskman was amazing and extremely helpful
Se hospedó 1 noche en diciembre de 2023
Respuesta de Darshan, el 20 feb. 2024
Dear Lula, Thank you for leaving us a 5-star rating! We're thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we look forward to providing you with another exceptional stay in the future. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We can't wait to welcome you back!

10/10 Excelente

brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Darshan, el 29 feb. 2024
Dear Brian,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excelente

Christine

Le gustó: Limpieza y servicios
Everything
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Megan

Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Laverne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Luke

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful to be able to go next door, use the Pere's facilities and then charge to your room at the Courtyard.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Lathen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Christmas stay
Grea hotel everything was good. Besides the people in the room next to me making noise all night !
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice new clean hotel. Kind staff. Good pool.
Very comfortable well-laid-out rooms. Parking costs $15 a day. Nice staff. Connected to the beautiful historic Pere Marquette hotel. Highly recommended. Not many food options downtown however.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Lindsey

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Robert, WESTERN SPRINGS

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great front desk staff. Hotel connects to civic center. Ideal for the concert
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Imelda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very nice to accommodate us very nice
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Haleigh

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Respuesta de Darshan, el 20 feb. 2024
Dear Haleigh, Thank you for your feedback. We value your input and will use it to enhance our services. We hope to welcome you again for an improved experience.

8/10 Bueno

Ahna

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Nancy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Taylour

No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Tasha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
We stayed here because it was close to a concert. When we arrived at 5:30 pm the lobby was full of people who were waiting on their room. We were added to the list and had to be called when room was ready, which ended up being 45mins before the concert started. Thankfully the venue was close. Also, our room only had one towel and one washcloth. We were in a king suite. NO COFFEE available the next morning, we will not choose to stay here again.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Breonna

No le gustó: Servicios y condiciones de la propiedad
Couldn’t check in
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Destiny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Four Thumbs Up!
Absolutely amazing hands down!! We arrived in Peoria only for a concert and didn’t know the Civic Center was so close, we didn’t even need to go outside to get there. Nice hotel and staff were the best! Huge thank you for lovey Meisha and Jude for hands down exceptional service from check in, to recommending things to us and taking our photos before the show. Definitely recommend!!!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Marc

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you are attending an event at the civic center, this is the place to stay.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Robert D, Machesney Park

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Eric

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, great service, loved the shower and the rooms are decorated very nice.
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Bryan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Laura

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
🤘🤘
Great hotel, easy check in/out, great parking garage. And absolutely loved the bridge connection to the convention center!!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
Excellent!
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
You can hear everything! Walls are thin! The noise from rooms above, below, and on both sides kept us up all night. Doors slamming, TV noise, we could hear multiple conversations going on, arguing, and even when people were using the bathroom. I am in Peoria often and I will not stay here again.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Le Ann

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay
Was a great stay for the event at the civic center! Having the skywalk is perfect especially when the fall weather can be iffy!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Place
This hotel is very conveniently located with a skywalk to the Peoria Civic Center. The staff was friendly and helpful and the rooms are nice.
Se hospedó 1 noche en noviembre de 2023