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Opiniones de Super 8 by Wyndham Petersburg

2 out of 5
Super 8 by Wyndham Petersburg
3138 South Crater Rd, I-95 Exit 48B, Petersburg, VA

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 54 de 287 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 84 de 287 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 56 de 287 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 35 de 287 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 58 de 287 opiniones" "

6.2/10

Limpieza

6.8/10

Servicio y personal

5.8/10

Servicios

6.2/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yaritza

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bonito y buen precio
Se hospedó 1 noche en marzo de 2023
Respuesta de patel, el 11 abr. 2023
thank you

2/10 Terrible

JORGE

Viaje en pareja, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza
mucho olora cigarrillo
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Daniel E

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excelente ubicacion y gran servicio en el hotel
Se hospedó 2 noches en octubre de 2018

8/10 Bueno

Ricardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 18 may. 2024
Hi Ricardo! I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help us improve on our services, please do not hesitate to let us know.

6/10 Aceptable

Michelle

Le gustó: Limpieza
This property is good for a night stay only.
Se hospedó 1 noche en mayo de 2024
Respuesta de CC - Guest Relations Manager, el 15 may. 2024
Hi Michelle! We appreciate your feedback regarding your recent stay. While we strive to provide a comfortable experience for all our guests, we understand that some may have preferences for shorter stays. We'll continue to evaluate and enhance our offerings to ensure that every guest enjoys a pleasant stay, regardless of its duration. Thank you for choosing our property, and we hope to have the opportunity to welcome you back in the future.

4/10 Malo

James, Aurora

Viaje en pareja, Viaje con mascota
Le gustó: Condiciones de la propiedad
No le gustó: Servicios
The hotel was fine but the area / town looks and feels very unsafe and depressed.
Se hospedó 1 noche en abril de 2024
Respuesta de CC - Guest Relations Manager, el 22 abr. 2024
Dear James, Thank you for sharing your feedback. We're glad to hear that your experience at the hotel itself was satisfactory. However, we understand your concern about the surrounding area and its atmosphere. We take the safety and comfort of our guests very seriously, and we apologize if the location did not meet your expectations.We appreciate your feedback and will take it into consideration as we strive to improve our guests' overall experience. If there's anything else we can do to address your concerns or make your stay more comfortable, please don't hesitate to let us know. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.

4/10 Malo

Heather

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room smelled musty, furniture drawers broken. When i complained and asked for different room/refund. Manager said no
Se hospedó 1 noche en marzo de 2024
Respuesta de MP - Guest Relations Manager , el 16 mar. 2024
Hello Heather, We apologize for the inconvenience you experienced during your stay. Our team is dedicated to ensuring that our guests have a comfortable and enjoyable experience. We appreciate your feedback regarding the room conditions and will address them to prevent any future issues. Thank you for staying with us and we hope to have the opportunity to welcome you back again.

8/10 Bueno

Mitchell

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s ok
Se hospedó 1 noche en marzo de 2024
Respuesta de MP - Guest Relations Manager , el 16 mar. 2024
Hello Mitchell, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bueno

Theresa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the front staff when people call to the hotel unsure nif the noise you heard was from staff children or staff at the front desk and the fact the language barrier vwas a issue
Se hospedó 1 noche en febrero de 2024
Respuesta de MP - Guest Relations Manager , el 6 mar. 2024
Hello Theresa, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Bueno

Gilles

Se hospedó 1 noche en febrero de 2024
Respuesta de MP - Guest Relations Manager , el 27 mar. 2024
Hello Gilles, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terrible

Amy

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was nothing we liked. First hotel ever that we felt disgusted by. The floors had so much dirt it looked as though it hadn't been cleaned in weeks. The Jacuzzi tub (the reason we wanted the room) was so gross it has a dirt ring and was wet like some one just got out of it. The bed sheets had what looked like ash all over them. While at the checkout counter explaining why we were not going to stay we were told we could not get a refund and offered another room. There was no way we were going to do that. Not with the condition of the last room. We still did not stay. The condition of the last room left us so uneasy. Sorry but never again will we go to a Super 8.
Se hospedó 1 noche en febrero de 2024
Respuesta de paul, el 25 feb. 2024
i am sorry to hear that but i checked that room after you gone it was not that dirty,ya dirt was there which is we can clean if you actually want to stay that also corner room and exterior property and we did not rent that room too much but also we offered you diffrent with discount what else we can do?i am sorry you gone through this but that room has dirt it doesent mean all room has.thank you we look forward about cleaning with housekeeping.

2/10 Terrible

Ernesto

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don't stay
Indiscribable... very unclean
Se hospedó 1 noche en febrero de 2024
Respuesta de MP - Guest Relations Manager , el 20 feb. 2024
Hello Ernesto, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

2/10 Terrible

Sean

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible
Terrible overall. Would not recommend
Se hospedó 3 noches en febrero de 2024
Respuesta de MP - Guest Relations Manager , el 17 feb. 2024
Hello Sean, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Terrible

Sean

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst hotel EVER
Something there either the bedding or linen cost me to have an allergic reaction that caused me a breakout on my arms and face. Will not recommend because the staff was very nasty and rude when brought to their attention.
Se hospedó 1 noche en febrero de 2024
Respuesta de MP - Guest Relations Manager , el 12 feb. 2024
Hello Sean, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

4/10 Malo

Peter

Se hospedó 1 noche en enero de 2024
Respuesta de MP - Guest Relations Manager, el 10 feb. 2024
Hello Peter, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excelente

Shantell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I love the king size bed it was very comfortable 👍
Se hospedó 1 noche en enero de 2024
Respuesta de MP - Guest Relations Manager, el 21 ene. 2024
Hello Shantell, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

4/10 Malo

Lihua

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de MP - Guest Relations Manager, el 13 ene. 2024
Hello Lihua, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excelente

Breanna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de MP - Guest Relations Manager, el 13 ene. 2024
Hello Breanna, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terrible

Anna Maria

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disappointed
The room was filthy. Hair in the bathtub and the floors were not clean. There was a lot of noise all hours of the night. I do not recommend this hotel.
Se hospedó 1 noche en diciembre de 2023
Respuesta de MP - Guest Relations Manager, el 13 ene. 2024
Hello Anna, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Bueno

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de MP - Guest Relations Manager, el 13 ene. 2024
Hello Diane, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in was quick and easy, ground floor room, plenty of hot water, friendly staff
Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 13 ene. 2024
Hello John, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

8/10 Bueno

Cathy

Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 13 ene. 2024
Hello Cathy, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

4/10 Malo

Erin

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Gross
Our room was dirty. There was what appeared to be dust and crumbs all over the floor. The room looked as if it hadn’t been cleaned in quite a few weeks. There was cigarette burns in our blanket on the bed. The room had an odor when we entered the room. I definitely would not stay here again!
Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 21 nov. 2023
Hello Erin, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Bueno

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms were clean and neat - staff was very helpful and covered all the necessities
Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 19 nov. 2023
Hello Chris, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

6/10 Aceptable

Irmgard

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 19 nov. 2023
Hello Irmgard, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excelente

Krystal

Le gustó: Limpieza y condiciones de la propiedad
The people was nice
Se hospedó 4 noches en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 4 nov. 2023
Hello Krystal, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

8/10 Bueno

Diane

Se hospedó 1 noche en noviembre de 2023
Respuesta de MP - Guest Relations Manager, el 13 ene. 2024
Hello Diane, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 Bueno

Richard

Viaje en grupo
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 4 nov. 2023
Hello Richard, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 Bueno

Daniel

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Salle de bain et douche très sale avec pleins de cheveux et de poils. Four micro onde non utilisable car très malpropre
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 27 oct. 2023
Hello Daniel, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

6/10 Aceptable

April

Viaje en pareja
I did not feel safe had husband bring weapon in room.
Se hospedó 2 noches en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 17 oct. 2023
Hello April, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

8/10 Bueno

Denise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good option for traveling thru
The hotel is clean, comfortable, conveniently located to the highway and plenty of dining options. I appreciate they are pet friendly. I would stay again.
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 10 oct. 2023
Hello Denise, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 Bueno

Linda

Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 14 oct. 2023
Hello Linda, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Aceptable

Douglas

It was a non smoking room but we could tell someone smoked before us. Hole in the bed spread was from a cigarette. Something red and sticky on bathroom sink. Rate was cheap. You get what you pay for. Complementary breakfast but it consisted of muffins and yogurt!
Se hospedó 1 noche en octubre de 2023
Respuesta de MP - Guest Relations Manager, el 10 oct. 2023
Hello Douglas, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Excelente

Donna

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Property was clean, no frills, but very comfortable. Would have no hesitation to stay there in the future.
Se hospedó 1 noche en octubre de 2023
Respuesta de paul, el 6 oct. 2023
THANK YOU VEERY MUCH AND MOST WELCOME

8/10 Bueno

Reid

Le gustó: Servicio y personal y condiciones de la propiedad
Some gunk left on counter and in bathroom but overall nice, no bad smell and quick service. Don't plan on breakfast in the hotel though
Se hospedó 2 noches en septiembre de 2023
Respuesta de MP - Guest Relations Manager, el 27 sept. 2023
Hello Reid, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Excelente

Pat

Se hospedó 1 noche en septiembre de 2023
Respuesta de MP - Guest Relations Manager, el 14 oct. 2023
Hello Pat, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

2/10 Terrible

sherrell

Viaje de negocios, Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
room was not clean and bed was rock hard
Se hospedó 2 noches en septiembre de 2023
Respuesta de MP - Guest Relations Manager, el 16 sept. 2023
Hello Sherrell, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 Excelente

Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de MP - Guest Relations Manager, el 20 sept. 2023
Hello Jane, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 Terrible

Seth

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bed bugs!!!!! Also water practically pouring in from the ceiling. Dripping from multiple places, entire bathroom floor was a puddle in under 5 minutes. Acted like they didnt believe me about the bed bugs, despite the fact that the matress had a "bed bug containing" bag over it. Had to go show them myself. They did give me a full refund but only acter showing them the bugs. Also acted like they couldn't see the water until I splashed my feet in the puddle and pointed my finger 6 inches from the sources. Ridiculous.
Se hospedó 2 noches en septiembre de 2023
Respuesta de MP - Guest Relations Manager, el 31 oct. 2023
Hello Seth, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Amanda

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel had mattresses and garbage laying around. I got in late and checked in but had prior engagements so I was not able to check out the room until late. Upon entering the room, it has this very pungent odor. The floors were not swept and there were droppings from bugs. Next to the bed there were cockroaches, that's when i called the front desk. When i arrived to speak with the staff, he began offering another room to which i checked and that room was just as filthy. I told him that I would like to cancel my reservations with them as I do not want to bring any bugs home. This took hours and staff made the statement that they had to wait until their manager came in to process the refund. I do not recommend staying here. It is not clean nor bug free.
Se hospedó 7 noches en septiembre de 2023
Respuesta de MP - Guest Relations Manager, el 13 sept. 2023
Hello Amanda, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

2/10 Terrible

Dominic

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bed bugs, dirty room
Se hospedó 1 noche en agosto de 2023
Respuesta de MP - Guest Relations Manager, el 28 ago. 2023
Hello Dominic, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de MP - Guest Relations Manager, el 28 ago. 2023
Hello Valued Customer, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I enjoyed my stay
Se hospedó 2 noches en agosto de 2023
Respuesta de MP - Guest Relations Manager, el 28 ago. 2023
Hello Valued Customer, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excelente

Byron

Le gustó: Condiciones de la propiedad
Excelente
Se hospedó 1 noche en agosto de 2023
Respuesta de MP - Guest Relations Manager, el 28 ago. 2023
Hello Byron, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

8/10 Bueno

Herminio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de MP - Guest Relations Manager, el 28 ago. 2023
Hello Herminio, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Bueno

Connie, MANNS CHOICE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de MP - Guest Relations Manager, el 28 ago. 2023
Hello Connie, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

6/10 Aceptable

Queenaisia

Le gustó: Servicio y personal
Supposed to offer free breakfast had family there on different days who to get the breakfast as early as 7 and byt there was nothing and no one at the desk.
Se hospedó 1 noche en julio de 2023
Respuesta de paul, el 1 ago. 2023
sorry for inconvenient we provide only light breakfast and i am at the desk all time i was resolve some tv issue if you need anything you can give call so i can come and put there what you need. i am very sorry about that

10/10 Excelente

Katie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de paul, el 1 ago. 2023
thank you

6/10 Aceptable

Cara

Viaje familiar
Le gustó: Limpieza y servicio y personal
Staff here was helpful and friendly but facility was dingy and a few things did not work...hairdryer and ice maker.
Se hospedó 1 noche en julio de 2023
Respuesta de MP - Guest Relations Manager, el 28 ago. 2023
Hello Cara, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

2/10 Terrible

Cyncia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pas de dejeuner comme je l'ai payé. Aucune personne pour parler. Arnaque.
Se hospedó 1 noche en julio de 2023
Respuesta de MP - Guest Relations Manager, el 28 ago. 2023
Hello Cyncia, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.