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Opiniones de Quality Inn Petoskey-Harbor Springs

2.5 out of 5
Quality Inn Petoskey-Harbor Springs
1314 US 31 N., Petoskey, MI

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 334 de 783 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 307 de 783 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 94 de 783 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 783 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 783 opiniones" "

8.6/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bgt
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Richard, South Bend

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 23 mar. 2024
Thank you for your positive review. We hope you visit with us in the near future.

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed our short stay. The breakfast options were great.
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 23 mar. 2024
Thank you for staying with us. We hope to see you on your next trip.

10/10 Excelente

Jessica, Gaylord

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Becca -Manager, el 15 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Petoskey-Harbor Springs.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

10/10 Excelente

Scott

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff at check in- decent hotel great value
Se hospedó 1 noche en enero de 2024
Respuesta de Rebecca - Manager , el 15 feb. 2024
Thank you for taking the time to complete the survey regarding your recent stay at Quality Inn Petoskey-Harbor Springs.We sincerely appreciate and value your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

10/10 Excelente

Cameron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay. Clean… don’t listen to the bad reviews about this place.
Se hospedó 1 noche en enero de 2024
Respuesta de Becca -Manager, el 15 feb. 2024
Thank you for taking the time to complete the survey regarding your recent stay at Quality Inn Petoskey-Harbor Springs.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Please visit us again soon!

8/10 Bueno

SUNGJOON

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Nick

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Marcos

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the lobby with the fireplace
Se hospedó 2 noches en diciembre de 2023
Respuesta de Becca -Manager, el 21 dic. 2023
I am glad to hear you enjoyed your stay with us. It was great having you. Hope to see you again the next time you guys are in the area. Have a great Holiday.

8/10 Bueno

cindy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Welcoming, pet friendly property
I stayed at the property one year ago for the same event that I attend this December. My choice to stay here is related to lodging rates, proximity to ski areas and dog friendly policy. The staff are bar none one of the most accommodating and friendly that you'll find in the industry. Some freshening of the interior of the property has been completed. The lobby is pretty with its holiday decorations. The beds are clean and comfortable. There was some damage visible on the walls in my room and the tub really needs to be retired for a new one. It also took 100 years for the water in my bathroom to start running hot, but once it did-no issues. I will defintely stay here again. The positives make up for for the few areas that need addressing.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Phil

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Dana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The location was close to where we were going, check in was easy, and the room was comfortable.
Se hospedó 1 noche en octubre de 2023
Respuesta de Becca -Manager, el 19 nov. 2023
Thank you for leaving us a review. We hope to see you again the next time you are in the area. Have a great day.

2/10 Terrible

Humberto

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Old dirty property
Se hospedó 1 noche en octubre de 2023
Respuesta de Becca , el 29 oct. 2023
Thanks for the review. I am sorry that you did not enjoy your stay with us. Hopefully in the future you will give us another chance.

6/10 Aceptable

Justine

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I wasn't impressed
Stayed just one night and that was enough. I was pretty disappointed in the cleanliness and condition of our room. Moldy caulking in the bathroom, stains on the walls, overall not a great experience.
Se hospedó 1 noche en octubre de 2023
Respuesta de Becca -Manager, el 26 oct. 2023
I am sorry to hear that your stay with us was not satisfactory. If you had notified us to any of the issues you did not like we would have been happy to move them or address any problems. We strive to make every guest stay a great one. We hope to see again to give us another chance to give you a great stay with us.

8/10 Bueno

lynn

Se hospedó 1 noche en octubre de 2023
Respuesta de Becca -Manager, el 26 oct. 2023
We appreciate you taking the time to fill out our online survey. We hope to see you again the next time you are in the area. Have a great day.

8/10 Bueno

J. David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Value
Se hospedó 2 noches en octubre de 2023
Respuesta de Becca -Manager, el 22 oct. 2023
Thank you for taking the time to fill out our guest survey. We hope you enjoyed your stay with us. Looking forward to seeing you again the next time your in the area.

10/10 Excelente

Linda

Le gustó: Servicio y personal y condiciones de la propiedad
Our stay was pleasant. Will advise others to use this Quality Inn for their trip.
Se hospedó 2 noches en octubre de 2023
Respuesta de Becca -Manager, el 22 oct. 2023
We appreciate you taking the time to fill out our online survey. We are looking forward to your next stay with us. Thank you

10/10 Excelente

George

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel, while somewhat dated in layout and design, is quite clean and well-maintained. This facility has no customer elevator, but since it has only only two levels, this was not a major concern. Our room was very quiet and well-isolated from noise coming from the adjacent highway. Breakfast choices were a bit limited in number, but they were fresh and tasty. All in all, our stay was very pleasant and met our expectations very well.
Se hospedó 3 noches en octubre de 2023
Respuesta de Becca -Manager, el 26 oct. 2023
Thank you for taking the time to fill out our survey. We appreciate the kind words and understanding that we are an older property showing a bit of age but we are still a great place to stay when you are in the area. We hope to see you again.

10/10 Excelente

Denise

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
The staff were very friendly & hotel was very clean. They also have a great continental breakfast. We will be back!
Se hospedó 2 noches en octubre de 2023
Respuesta de Angie, el 18 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Angie Kamalii General Manager Quality Inn 231-347-3220

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
🍁🍂🍁
Very pleasant stay! The staff was very kind, friendly and helpful.
Se hospedó 1 noche en octubre de 2023
Respuesta de Angie, el 18 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Angie Kamalii General Manager Quality Inn 231-347-3220

6/10 Aceptable

Melanie

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Ok
Check in was fast. The hotel and room were clean but needs updates. There was a STRONG smell of carpet cleaner. Walls are paper thin. Overall ok stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de Angie, el 18 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Angie Kamalii General Manager Quality Inn 231-347-3220

10/10 Excelente

Kerri

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Front desk staff very friendly. Room was clean and quiet. Breakfast was great!
Se hospedó 1 noche en octubre de 2023
Respuesta de Angie, el 18 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Angie Kamalii General Manager Quality Inn 231-347-3220

6/10 Aceptable

Fred

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Becca -Manager, el 26 oct. 2023
We appreciate you filling out our survey.

10/10 Excelente

Stephanie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay was fantastic! Breakfast was good. Bed was comfortable. There were plenty of pillows and the dog free were so reasonable. Will be back!
Se hospedó 2 noches en octubre de 2023
Respuesta de Becca -Manager, el 22 oct. 2023
Thank you for filling out our on line survey. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again the next time you are in the area. Have a great day'

10/10 Excelente

Kimberly, Macomb

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the location, within minutes of restaurants and sights, great location, will be back!
Se hospedó 3 noches en octubre de 2023
Respuesta de Becca -Manager, el 22 oct. 2023
We appreciate you filling out this survey. Thank you for such positive feedback. We look forward to seeing you again the next time your are in the area.

10/10 Excelente

Christopher

Se hospedó 2 noches en octubre de 2023
Respuesta de Becca -Manager, el 19 nov. 2023
We appreciate you taking the time to fill out our survey. We hope you choose us again the next time you are in the area.

8/10 Bueno

Utah Franklin

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Ok
Se hospedó 1 noche en octubre de 2023
Respuesta de Becca -Manager, el 22 oct. 2023
We appreciate you taking the time to fill out our guest survey. We look forward to your next stay with us. Have a great day.

8/10 Bueno

Kayla

Se hospedó 2 noches en octubre de 2023
Respuesta de Rebecca - Manager , el 19 nov. 2023
I appreciate you leaving us a review. We hope you enjoyed your stay with us. Hope to see again the next time you are in the area. Thank you.

8/10 Bueno

Samantha

Se hospedó 1 noche en octubre de 2023
Respuesta de Becca -Manager, el 29 oct. 2023
Thank you for taking the time to fill out our on line survey. We look forward to your next stay with us. Have a great day.

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Becca -Manager, el 22 oct. 2023
We want to Thank you for taking the time to fill out our on line guest survey. We look forward to your next stay with us. Have a great day

10/10 Excelente

Stephen, Petoskey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Becca -Manager, el 26 oct. 2023
Thank you for taking our survey we look forward to your next stay with us.

10/10 Excelente

Richard

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Our only issue was the air conditioning for the room was not available. Apparently the hotel shuts it off seasonally. It was October 3, area was experiencing warm as in mid 80’s so the room was a little too warm.
Se hospedó 1 noche en octubre de 2023
Respuesta de Becca , el 22 oct. 2023
Thank you for taking the time to fill out our survey. Sorry to hear about the un seasonable warm weather we had then. I do hope you spoke to the front desk. Maybe we could have gotten you a fan or advised you that the window does open. Hopefully we will see you again the next time you are in the area.

10/10 Excelente

Jerome

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We had a great stay. Easy check-in and after a long travel day the first floor upgrade was appreciated. Breakfast was better than most.
Se hospedó 1 noche en octubre de 2023
Respuesta de Becca -Manager, el 26 oct. 2023
We appreciate you taking the time to fill out our survey and for such kind words. We do hope to see you again. Have a wonderful day.

10/10 Excelente

Craig

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Hotel
We had an excellent 5 night stay. Our room was clean & comfortable & the staff was amazing!!
Se hospedó 5 noches en septiembre de 2023
Respuesta de Becca -Manager, el 22 oct. 2023
We want to thank you for taking the time to leave us a review and for such nice comments. We are so pleased to hear that you had a great stay with us. We hope to see you again the next time you are in the area. Have a great day.

8/10 Bueno

Patricia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had some trouble with the key cards but the staff was very good to get it corrected. Staff was pleasant the 5 days we were there.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Becca -Manager, el 30 sept. 2023
Thank you for taking the time to fill out our on line guest survey. We hope to see you again the next time you are in the area.

6/10 Aceptable

Ian

Le gustó: Servicios
Very nice staff, but somewhat expensive. Clean overall.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Becca -Manager, el 30 sept. 2023
Thank you for taking the time to fill out our survey. We look forward to your next visit with us.

10/10 Excelente

Pam

Se hospedó 1 noche en septiembre de 2023
Respuesta de Becca -Manager, el 26 oct. 2023
Thanks for the review. We hope to see you again.

10/10 Excelente

norbert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Angie, el 27 sept. 2023
Thank you for staying with us. We hope to see you in the near future.

10/10 Excelente

Robert and Beth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly and helpful front desk. Comfortable, quiet ...Room had a Nice fresh, clean scent and had everythhing we needed. Thank you!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Angie, el 27 sept. 2023
Thank you for staying with us. We hope to see you in the near future.

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Poor conditions
The hallway and room smelled like mildew and cigarette smoke. The poor attempt at a bathroom upgrade - but grout reminents on the shower sides and 3 levels of floor entering the bathroom. No elevator....
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Jeana, North Muskegon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We always stay here when visiting HS/Petoskey. Very reasonable rates, clean, quiet and friendly staff. We will be back!
Respuesta de Becca -Manager, el 20 sept. 2023
Thank you for taking the time to fill out our on line survey. We hope to see you again the next time you are in the area. Have a great day.

10/10 Excelente

Roger, Wellington

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet location
Se hospedó 1 noche en septiembre de 2023
Respuesta de Becca -Manager, el 20 sept. 2023
We appreciate you taking the time to fill out our survey. We are pleased you enjoyed your stay with us.

8/10 Bueno

Barbara J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Becca , el 20 sept. 2023
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again.Sincerely,RebeccaManagerQuality Inn231-347-3220

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Becca , el 20 sept. 2023
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again.Sincerely,RebeccaManagerQuality Inn231-347-3220

6/10 Aceptable

Nicole

Se hospedó 1 noche en septiembre de 2023
Respuesta de Rebecca - Manager , el 19 nov. 2023
Thank you for filling out our survey.

8/10 Bueno

Joyce

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the staff was friendly
Se hospedó 1 noche en septiembre de 2023
Respuesta de Becca -Manager, el 9 sept. 2023
We are so pleased to hear you enjoyed your stay with us. Hope to see you again the next time you are in the area. Have a great weekend.

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, affordable and friendly.
Clean, affordable and friendly. Just what we needed for a quick night's rest before the early morning trip to Mack City.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Becca -Manager, el 7 sept. 2023
We appreciate you taking the time to leave a review and are so pleased to hear you had a great stay with us. Thank you

10/10 Excelente

tracy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was in a great location, a little outside of the city center. There was a firepit with outdoor seating, welcoming staff, and chocolate chip cookies! What more could you ask for? I will stay here again.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Becca -Manager, el 7 sept. 2023
I am so happy to hear that you enjoyed your stay with us. Hope to see you again the next time you are in the area. Have a great day

10/10 Excelente

Florence

Se hospedó 1 noche en agosto de 2023
Respuesta de Becca , el 30 sept. 2023
Thank you for taking the time to fill out our survey. We look forward to seeing you again the next time you are in the area.

10/10 Excelente

Renee

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked that the hotel was tucked away from the road. Clean place and very friendly staff.
Se hospedó 3 noches en agosto de 2023
Respuesta de Becca -Manager, el 3 sept. 2023
We appreciate you taking the time to fill out our survey. So pleased to hear you enjoyed your stay. Looking forward to your next visit with us. Thank you