Habitación Deluxe, 2 camas Queen size, para no fumadores, refrigerador | Camas con pillow-top y caja de seguridad en la habitación

Opiniones de Best Western Plus The Inn At King Of Prussia

3.5 out of 5
Best Western Plus The Inn At King Of Prussia
127 S Gulph Road, King of Prussia, PA

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 332 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 294 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 174 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 117 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 84 de 1001 opiniones" "

7.6/10

Limpieza

8.0/10

Servicio y personal

7.2/10

Servicios

7.2/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

irma leticia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen servicio
Se hospedó 4 noches en abril de 2024
Respuesta de Marcus - General Manager, el 17 abr. 2024
Gracias Irma, espero verte pronto

10/10 Excelente

Robersy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcus - General Manager, el 5 mar. 2024
Thank you so much for your positive feedback. I am delighted you enjoyed your stay and hope to host you again soon.

2/10 Terrible

Russell

No le gustó: Servicio y personal
The desk clerk was goen for 15 plus min. at a bout 745 till 8 am the key machine and other items were avalable for any one to use. A VERY BIG ZERO ON SECURITY !
Se hospedó 1 noche en octubre de 2023
Respuesta de Marcus Collins - General Manager, el 14 oct. 2023
I am so sorry that our desk clerk was gone for so long. Sometimes they do need to leave to run an errand but it should never be for that long. The key machine and operating system are all password protected so I am not so concerned in that respect, but will certainly investigate such a long absence from the desk. Please accept my apologies and my assurance that will not happen again.

10/10 Excelente

Amarilis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Atención amable y sin esperar
Atención amable y sin espera hicimos la reservación cuando estábamos en el estacionamiento del hotel ya que veníamos de un largo viene y decidimos parar por el cansancio, inmediatamente entramos y nuestra reserva estaba lista. Personal amable y educado.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Diana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Excelente, súper cómodo, las camas y almohadas te permiten descansar cómodamente. Está siempre a disposición el café, agua y microondas. El desayuno incluído es una ventaja. Gracias L...... Por la amabilidad con la que siempre nos atendiste. Lo que espero es que me devuelvan los cargos adicionales que me hicieron como garantía a pesar que pague el monto total del alojamiento al momento del check in. Me hicieron cargos cada día por el importe de una noche que al final sumaba nuevamente todo el monto de la reserva, más 100 dólares de depósito. Según lo que me dijeron esos montos se liberarían pero hasta el momento siguen cargados en mi tarjeta de crédito.
Se hospedó 3 noches en diciembre de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2021
Respuesta de Management, el 8 dic. 2021
Thank you greatly for the 10 of 10 rating!! We appreciate your business and look forward to your return.

8/10 Bueno

Ruben

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ubicación
Se hospedó 7 noches en noviembre de 2021
Respuesta de Management, el 28 nov. 2021
Thank you for your feedback.

8/10 Bueno

Fabian

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Habitacion amplia, camas grandes aunque las almohadas incomodas. El desayuno muy bueno y surtido. La limpieza buena
Se hospedó 1 noche en noviembre de 2021
Respuesta de AL, el 23 nov. 2021
Agradecemos sus comentarios. Gracias por estar con nosotros. We appreciate your feedback. Thank you for staying with us.

8/10 Bueno

Noel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mi estadia
Estuvo bien le doy 9 de 10 solo porque cuando ise check in me dijeron que abia desayuno caliente y no era sierto dodo lo demas estuvo muy bien
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
We requested the housekeeper service and they never went to clean up our room. Breakfast is very good
Se hospedó 1 noche en febrero de 2021
Respuesta de Jeannette Wink, el 23 feb. 2021
We do apologize that you didn't receive housekeeping service during your stay. We do hope that you will return again in the near future. We appreciate your response.

2/10 Terrible

NOOR

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They not return my security money Already I left 15 days ago 👎👎👎👎👎
Respuesta de Marcus Collins-General Manager, el 16 abr. 2024
I am sorry that you have not received your funds. They were released by our hotel on 3/29 at 2.20am. I recommend speaking with your bank. Please be aware that you will not see a credit, just the release of the hold so there will no longer a pending charge. If you have any questions, please feel free to contact the hotel and speak with me.

10/10 Excelente

Andrew

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff friendly rooms are clean
Se hospedó 1 noche en abril de 2024
Respuesta de Marcus - General Manager, el 10 abr. 2024
Thanks so much Andrew, I am glad that you enjoyed staying with us and hope to host you again soon.

10/10 Excelente

Demetria

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Every thing was acceptable
Se hospedó 4 noches en marzo de 2024
Respuesta de Marcus - General Manager, el 7 abr. 2024
Dear Demetria,Thank you so much for your full mark rating and your kind comment. I am so pleased that you enjoyed your stay and hope to host you again

10/10 Excelente

Louis

Se hospedó 1 noche en marzo de 2024
Respuesta de Marcus Collins-General Manager, el 16 abr. 2024
Thank you so much for the positive rating. I am so pleased that you enjoyed your stay and hope to host you again soon.

4/10 Malo

Jonathan

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The only thing i liked about this property is the fact that the staff were nice, and the room had no bugs and was mostly clean. However, 3/4 of this property is under construction. There was some massive jackhammering going on at about 830 am, where they were busting up the sidewalk to lay a new one. There is no front entrance- rather, a side entrance has been converted into a lobby. Breakfast is served at the end of a hallway in some administrative offices on the 3rd floor. There are no microwaves in the rooms, but there are huge refrigerators. To use a microwave, you have to go where the breakfast is served, where a microwave is located. When I arrived at my room, my bedsheets were on sideways and about to pop off of the matress. The lampshade of one of the lamps had what i could only guess to be boogers smeared inside of it (room 403). The room was a single king, but it clearly used to be a double queen, because the placement of electrical outlets was inconvenient and made no sense. In the morning, housekeeping would open a room, flip out the latch to keep the door from closing all the way, and then allowed the door to swing closed freely until it loudly banged on the latch. I would not stay here again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Marcus - General Manager, el 26 mar. 2024
I am so sorry that your experience was not as it should have been. We are in the process of making some changes and I am sorry that your experience was affected by that. I hope you will reconsider your decision not to return.

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a great experience
Se hospedó 1 noche en marzo de 2024
Respuesta de Marcus - General Manager, el 24 mar. 2024
I am so glad that you had a good experience staying with us. I hope you will stay with us again soon.

10/10 Excelente

Jeff

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice to be able to have fun playing table tennis with my friends. I liked that the breakfast menu was varied and delicious.
Se hospedó 2 noches en marzo de 2024
Respuesta de Marcus - General Manager, el 20 mar. 2024
Dear Jeff,Thank you so much for your kind response. I am so glad that you appreciate breakfast and the table tennis. I very much hope we will host you again soon.

8/10 Bueno

Sonya

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, clean inside facility. Outside lots if construction some cans and discarded clothing made the place look less than desirable. Please discontinue the hard chopped eggs for breakfast. Its such a waste ...unless you are using it for egg salad later.
Se hospedó 3 noches en marzo de 2024
Respuesta de Marcus - General Manager, el 20 mar. 2024
Dear Sonya,Thank you for your response. The chopped eggs were not a wise decision and they have been removed. I take your point on the mess outside. I have tried to keep up on it but some days are tougher than others. We are come towards the end of the construction in our parking lot which will help. I hope that we will host you again.

10/10 Excelente

Yushan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en marzo de 2024
Respuesta de Marcus - General Manager, el 20 mar. 2024
Thank you so much for your stellar rating. I hope we will host you again soon.

10/10 Excelente

Malikarjuna

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just stayed for a night. It was easy and convenient. They are remodeling so bit to construction but didn’t bother us at all.
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcus - General Manager, el 20 mar. 2024
Dear Malikarjuna,Thank you so much for your positive review. I am so glad that you enjoyed your stay and hope to host you again soon.

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk people were great. The room was excellent. The only draw back was the construction but we were there on the weekend, so there was no problem.
Se hospedó 2 noches en marzo de 2024
Respuesta de Marcus - General Manager, el 20 mar. 2024
Dear Michael,Thank you so much for your positive feedback. I am so glad that you connected with our front desk. I hope we will host you again soon.

10/10 Excelente

Elisabeth

Se hospedó 1 noche en febrero de 2024
Respuesta de Marcus - General Manager, el 24 mar. 2024
Thank you so much for your positive rating. I am delighted that you enjoyed your stay and hope to host you here again soon.

10/10 Excelente

Marie

Viaje familiar
Clean
Se hospedó 3 noches en febrero de 2024
Respuesta de Marcus - General Manager, el 5 mar. 2024
Your one word review is music to my ears! Thank you so much for your feedback and I will pass on your feedback to my housekeeping department. I hope we will host you again soon.

8/10 Bueno

Orgilbaatar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the breakfast. Everything was great. The only problem was the limited parking due to construction. But all in all good hotel for the price
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcus - General Manager, el 5 mar. 2024
Thanks so much. I appreciate the moderate comment on the parking! It is finished now, but yes, was definitely impactful! Hope to host you again and I am so glad you enjoyed your visit.

8/10 Bueno

Ileen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to the mall
Se hospedó 2 noches en febrero de 2024
Respuesta de Marcus - General Manager, el 26 feb. 2024
Thank you so much for your review. I am so pleased that you enjoyed your stay and hope to host you here again soon.

6/10 Aceptable

Benjamin

No
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcus - General Manager, el 22 feb. 2024
I am sorry that your stay was not as it should have been. I expect construction and parking lot access had something to do with it. That will be all over by this weekend. I hope we will have a chance to provide you with a better experience in the future.

10/10 Excelente

Kellee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would have liked hot food for breakfast. Lots of construction and couldn't find the entrance. Needed better signage.
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcus - General Manager, el 21 feb. 2024
Thank you for your 5 star review and constructive criticism. We will be completing the construction near the entrance on Friday and redesigning that whole area in front. We will be changing the hot food tomorrow. I am so sorry you missed that.

10/10 Excelente

Tara, Nesquehoning

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Customer service is awesome!
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcus - General Manager, el 16 feb. 2024
Thank you so much for your kind words. I am so glad that you enjoyed your stay and I hope we will host you here again soon.

10/10 Excelente

Malikarjuna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was super convenient and close to everything thing. The staff was very friendly. Definitely will stay again.
Se hospedó 3 noches en febrero de 2024
Respuesta de Marcus - General Manager, el 13 feb. 2024
Thank you so much for the fabulous rating and review. I am glad that you enjoyed your stay and pleased that you found the hotel convenient and friendly! I hope we will host you here again soon.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Marcus - General Manager, el 13 feb. 2024
Thank you very much for the positive rating. I am so pleased that you enjoyed your stay. I very much hope we will host you again soon

10/10 Excelente

Tara, Nesquehoning

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Marcus - General Manger, el 23 ene. 2024
Dear Tara,Thank you so much for your positive rating. It was a pleasure hosting you and I am so pleased that you enjoyed staying with us. I hope we will see you again soon.

8/10 Bueno

robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
There when we needed it.
I’m sure when the construction is done it will be beautiful. The night we stayed it was literally raining sideways and with the construction it was difficult to find the entrance. When we did the guy at the front desk was awesome. He was very helpful and friendly. The morning breakfast was a little lacking. Coffee ok, fresh fruit good. Nothing hot unless you microwave a jimmy dean sandwich.
Se hospedó 1 noche en enero de 2024
Respuesta de Marcus - General Manger, el 19 ene. 2024
Dear Robert,Thanks so much for your feedback. I am so glad to hear that Xavier gave you a warm welcome. The breakfast is in transition but we hope to see some changes starting this Tuesday. The hotel will be gorgeous following renovation and those renovations are right around the corner. I hope to see you you again soon.

4/10 Malo

Hannah

Se hospedó 1 noche en enero de 2024
Respuesta de Marcus - General Manger, el 19 ene. 2024
Dear Hannah,I am so sorry that your stay was not as it should have been. I hope that you will give us another try, perhaps following our upgrades.

10/10 Excelente

Marc

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Marcus - General Manger, el 19 ene. 2024
Dear Marc,Thank you for your fantastic rating. I am so glad that you enjoyed your stay and I hope to host you here again soon

10/10 Excelente

Jaelyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved this place and the people! Great place to stay.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Marcus - General Manger, el 9 ene. 2024
Thank you so much for your kind review. I am so glad you got to know the staff and had a wonderful stay. I hope we will see you again soon.

10/10 Excelente

Keon

Se hospedó 1 noche en diciembre de 2023
Respuesta de Marcus - General Manager, el 9 ene. 2024
Thank you so much for your positive rating. I am so pleased that you enjoyed your stay and hope to host you again.

8/10 Bueno

Cheryl

Construction
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marcus - General Manger, el 5 ene. 2024
Thank you for your positive review. I am so pleased you enjoyed your stay and I hope to host you here again soon.

8/10 Bueno

Edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recommended. Right next to the mall.
Clean, comfortable, and convenient the only issue is finding the entrance to the parking lot.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marcus - General Manager, el 5 ene. 2024
Dear Edward,Thank you so much for the recommendation and positive review. I am glad you found your way in the end, the fencing can be a little confusing. I am so pleased that you enjoyed your stay and hope to see you here again soon.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marcus - General Manager, el 5 ene. 2024
Dear Richard,Thank you for the excellent rating! I am so glad that you enjoyed your stay and hope to host you again soon.

10/10 Excelente

Michele

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was very clean, spacious rooms. Staff was friendly and helpful. Would strongly recommend for the price
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marcus - General Manager, el 5 ene. 2024
Thank you so much for your recommendation and kind words. It was a pleasure hosting you and I hope we will see you again.

10/10 Excelente

Lamar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marcus - General Manger, el 1 ene. 2024
Thank you so much for rating us so highly. I am delighted to read that you enjoyed your stay and hope to host you again soon.

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marcus Collins - General Manager, el 1 ene. 2024
Dear Mark,Thank you so much for your high rating. I am so glad that you enjoyed your stay and I hope we will host you again soon.

8/10 Bueno

Donna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was okay, but it smelled like marijuana in the hallway, and the bathroom didn’t have an exhaust fan. There were people playing loud music by the parking lot during our first night, but for the rest, it was quiet.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Marcus - General Manger, el 20 dic. 2023
Thank you so much for your feedback. I am sorry about the smell and noise, but glad they were temporary issues and that your overall experience was positive.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Noticeable changes with an exceptional staff
In the midst of reconstruction, the staff has been able to maintain a clean and well managed hotel with little to no noise or problems. Not much for breakfast and bring your own coffee but clean and comfortable for a quick stay. A very special thank you to Nita, who was exceptional in her service. Ms. Mcfarland was kind, knowledgeable went above and beyond to make the stay welcoming and comfortable. If you have had a less than great experience at this hotel before, It's worth a second try.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marcus - General Manager, el 20 dic. 2023
Thank you so much for your kind words. I am so glad you have met the mercurial Ms. McFarland. She is certainly an asset to our hotel. I hope that you will forgive us our breakfast and come and see us soon.Warm regards,

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Carol Ann was amazing and very welcoming. The facility was clean.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Marcus - General Manger, el 1 ene. 2024
Thank you so much for your kind comments. I made sure to screenshot your comment and text it to CarolAnn. She was so pleased! I am so pleased that you enjoyed your stay and hope to see you here again soon.

8/10 Bueno

ALCI

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Crap breakfast. Need more variety. Oatmeal was gone by 9pm. Only fruits were apples and lemons. No regular croissants. Jus mini muffins, bread and cereal.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marcus Collins - General Manager, el 11 dic. 2023
I am so sorry that you were disappointed by breakfast. I hope we will host you again.

10/10 Excelente

Andrea

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay. Everything was very clean, modern, well lit and accommodating. The breakfast was nice as well. There was a nice selection, and everything was fresh.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marcus Collins - General Manager, el 11 dic. 2023
Thank you so much for your kind words. I am delighted to see that your experience was so good. I hope we will have the opportunity to host you again.

8/10 Bueno

Richard

Se hospedó 2 noches en diciembre de 2023
Respuesta de Marcus Collins - General Manager, el 1 ene. 2024
Thank you so much for the positive rating. I am glad that you enjoyed your stay and hope to host you again some time soon.

4/10 Malo

Michael

Se hospedó 3 noches en noviembre de 2023
Respuesta de Marcus Collins - General Manager, el 5 dic. 2023
I am so sorry that you did not enjoy your stay. I recommend returning next April once all the upgrades are finished

8/10 Bueno

Maria Diana

Viaje en pareja
Le gustó: Servicio y personal y servicios
The faucet knob is difficult to lift when you want to use the shower head.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Marcus - General Manger, el 2 dic. 2023
so sorry, and thank you, we got it fixed