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Opiniones de Holiday Inn Express Philadelphia - Penns Landing, an IHG Hotel

2.5 out of 5
Holiday Inn Express Philadelphia - Penns Landing, an IHG Hotel
100 N Christopher Columbus Blvd, Philadelphia, PA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 554 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 292 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 90 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 28 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 40 de 1004 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Valerie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustó el buen trato del personal. También el hecho de que la estadía incluía el desayuno. La vista de la habitación fue espectacular.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Shabbaz R., el 28 nov. 2023
Valerie, Thank you for the outstanding rating of your recent stay at the Holiday Inn Express Penns Landing, as well as your comments. We are committed to addressing all issues that are brought to our attention, so that we may improve the value we offer our guests. Thank you again and we hope to see you again soon.

10/10 Excelente

ORLANDO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is a good place for rest.
Se hospedó 6 noches en octubre de 2023
Respuesta de Amber, el 6 nov. 2023
Orlando, Thank you for your feedback!

8/10 Bueno

MARIELA

Se hospedó 3 noches en octubre de 2023
Respuesta de Shabbaz R., el 24 nov. 2023
Mariela, Thank you for your feedback! We hope you decide to stay with us again in the future.

8/10 Bueno

PABLO ADRIAN

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
El personal del hotel es distante y poco amable. El Parking es caro y deberían darlo gratuitamente.
Se hospedó 3 noches en agosto de 2023
Respuesta de Front Desk, el 15 ago. 2023
Thank you for your feedback!

10/10 Excelente

Ana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I really like this hotel because everything is close. It is the second time I have stayed. the hotel is clean the people who work are very friendly.
Se hospedó 3 noches en julio de 2023
Respuesta de Amber, el 10 jul. 2023
Ana, Thank you for your feedback!

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Amber, el 7 may. 2023
Jose, Thank you for your feedback! We hope to see you again soon!

10/10 Excelente

Marco

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ubicación
Se hospedó 1 noche en diciembre de 2022
Respuesta de Amber, el 28 dic. 2022
Marco, Thank you for your feedback! We hope to welcome you back again soon!

10/10 Excelente

Marilyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
De maravillas
Se hospedó 3 noches en enero de 2022
Respuesta de Amber, el 19 ene. 2022
Marilyn, we appreciate the 10/10 review. Thank you for your feedback. We hope to welcome you back soon!

10/10 Excelente

PABLA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2021
Respuesta de Management, el 20 oct. 2021
Thank you for choosing to stay with us. We appreciate the feedback!

8/10 Bueno

francisca

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio
Excelente ubicación buen desayuno parking gratis!
Se hospedó 1 noche en septiembre de 2021
Respuesta de Management , el 18 sept. 2021
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hermosa vista
Se hospedó 1 noche en mayo de 2021
Respuesta de Management, el 17 jul. 2021
Thank you for staying with us. We appreciate the feedback!

8/10 Bueno

Noel

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en septiembre de 2020
Respuesta de Bruce P., el 16 sept. 2020
Thank you Noel for your review of your recent stay.

8/10 Bueno

Xavier

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It’s an excellent hotel but have higher prices.
Se hospedó 2 noches en noviembre de 2019

8/10 Bueno

Julia, Philadelphia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the room: clean and quiet, beautiful view. I did not like there was no microwave.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Corinna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a view of rhe Benjamin Frankin Bridge and the Delaware River from our room which was really fun! It is close to Old City Philadelphia and lots of dining options and shops. Also close to the water front. The room was pretty basic, a bit on the smaller size. The decor and carpet were a bit dated, but it was clean and the beds were comfy. The staff were all very nice. A great stay for the price!
Se hospedó 1 noche en abril de 2024
Respuesta de Amber, el 30 abr. 2024
Corinna, We're thrilled to hear that you enjoyed the stunning views of the Benjamin Franklin Bridge and the Delaware River from your room. It's great to know that our location near Old City Philadelphia, dining options, shops, and the waterfront added to your overall experience. We hope to welcome you back for another great stay in the future!

2/10 Terrible

Jacklyn

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We recently stayed for a volleyball tournament. Staff was very rude and unprofessional. Hotel rooms were dirty, hotel was out of toilet paper and advised that we go downstairs to the lobby to use restroom until it was restocked.
Se hospedó 2 noches en abril de 2024
Respuesta de Shabbaz R., el 27 abr. 2024
Good day Jacklyn, Thank you for your feedback! We hope you decide to stay with us again in the future.

10/10 Excelente

Shakeena

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed two nights at this hotel for my birthday lodging. The room was very clean. The Riverview option of the room was exquisite. And location was great. Growing up in Philly I never Experienced the culture right by the riverside. It was vibrant and life giving. And not too far from the local attractions in center city which was just a six dollar Uber ride away in the morning. I gave a four for property conditions because the beds weren’t as comfortable as I expected. But everything else was exceptional. I will definitely recommend this location
Se hospedó 2 noches en abril de 2024
Respuesta de Weenann, el 24 abr. 2024
Thanks for such a glowing review!!! We are certainly happy that you had such a great birthday. We hope to see you again one day but definitely tell all of your friends.

8/10 Bueno

Rick

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Parking lot is a nightmare.
Se hospedó 2 noches en abril de 2024
Respuesta de Shabbaz R., el 12 abr. 2024
Good day Rick, Thank you for taking the time to share your experience with us. We hope you decide to stay with us again soon!

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Shabbaz R., el 13 abr. 2024
Good day Eric, Thank you for taking the time to share your experience with us. We hope you decide to stay with us again soon!

10/10 Excelente

Kiara, Orlando

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great and perfect location!
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 21 abr. 2024
Kiara, We are so glad you enjoyed your stay! We hope we decide to stay with us again!

8/10 Bueno

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable beds with fluff pillows. The river view we had from the 4th floor was nothing short of spectacular, especially the sunrise. The free breakfast was excellent. Cooked, not microwaved scrambled eggs. The sausage and potatoes were great and I finished it off with a freshly baked cinnamon roll. Biscuits and gravy too if that’s your thing. The entire staff was exceptionally friendly. The only thing I would request is luggage carts. If there were any I didn’t see them. Overall was very good. The only reason I wouldn’t rate it excellent is no onsite bar and dinner restaurant. They just don’t have room for it. Plenty of places nearby so not a big deal. Would definitely stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 8 abr. 2024
John, Thank you for much for the detailed review! Thank you for sharing your wonderful experience with us! We're delighted to hear that you found our beds comfortable. We also appreciate your kind words about our friendly staff. While we don't have an onsite bar or dinner restaurant due to space limitations, we're glad you found plenty of nearby options to explore. We look forward to welcoming you back on your next visit to Pennsylvania!

8/10 Bueno

William

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great view of the city bridge.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 6 abr. 2024
William, Thank you for the 4/5 rating. We hope you decide to stay with us again soon!

10/10 Excelente

Ronald, Newport News

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Access limited.
Se hospedó 1 noche en marzo de 2024
Respuesta de Shabbaz R., el 4 abr. 2024
Good day Ronald, Thank you for taking the time to share your experience with us. We hope you decide to stay with us again soon!

10/10 Excelente

Adam

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great View of Ben Franklin Bridge
Se hospedó 3 noches en marzo de 2024
Respuesta de Amber, el 2 abr. 2024
Adam, We are so glad you enjoyed the view! We hope to welcome you back again soon!

6/10 Aceptable

Wileida

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 2 abr. 2024
Wiledia, We are sorry you were not completely satisfied with your stay. We hope you decide to stay with us again soon!

10/10 Excelente

Tonia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Inez at the front desk was a consummate professional, very polite & extremely helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Amber, el 29 mar. 2024
Tonia, Thank you so much for your feedback! We will be sure to pass on your kind words to Inez. We hope you decide to stay with us again!

10/10 Excelente

Tonia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 29 mar. 2024
Thank you for the 5/5 rating!

8/10 Bueno

Beth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Shabbaz R., el 27 mar. 2024
Good day Beth, Thank you for your feedback! We are happy to hear you were pleased with our hotel. We hope to welcome you back again soon!

10/10 Excelente

Susie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone from the time of check in and all in between where exceptional.
Se hospedó 2 noches en marzo de 2024
Respuesta de Amber, el 25 mar. 2024
Susie, Thank you for your feedback! We are happy to hear you were pleased with your stay. We hope to welcome you back again soon!

10/10 Excelente

Kristin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean. Staff was very pleasant. We had a great view of the bridge!
Se hospedó 1 noche en marzo de 2024
Respuesta de Shabbaz R., el 25 mar. 2024
Good day Kristin, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay & our staff! We hope you decide to stay with us again soon!

10/10 Excelente

YUKO

Se hospedó 1 noche en marzo de 2024
Respuesta de Amber, el 26 mar. 2024
Yuko, Thank you for the 5/5 Feedback! We hope you decide to stay with us again in the future!

8/10 Bueno

Pradeep

Se hospedó 3 noches en marzo de 2024
Respuesta de Shabbaz R., el 13 abr. 2024
Good day Pradeep, Thank you for taking the time to share your experience with us. We hope you decide to stay with us again soon!

10/10 Excelente

Kirsty

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really enjoyed my stay here. It was short but I would stay here again if I were to come back to Philly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Amber, el 16 mar. 2024
Kirsty, We are so happy to hear you enjoyed your stay! We hope to welcome you back again soon!

10/10 Excelente

Angela

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is very friendly and helpful! Good location too!
Se hospedó 1 noche en marzo de 2024
Respuesta de Amber, el 15 mar. 2024
Angela, Thank you for your feedback! We are glad to hear you were pleased with our staff and location. We hope you decide to stay with us again soon!

10/10 Excelente

Stephanie

Viaje familiar
Great Hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Shabbaz R., el 6 mar. 2024
Good day Stephanie, Thank you so much for taking the time to share your positive experience! We're delighted to hear that you found our location convenient, our staff friendly and professional, and your room comfortable. Providing excellent value is important to us, and we're thrilled that you enjoyed your stay. We look forward to welcoming you back in the future!

10/10 Excelente

DaCosta

Se hospedó 2 noches en marzo de 2024
Respuesta de Shabbaz R., el 23 mar. 2024
Good day DaCosta, Thank you for choosing to stay with us. We appreciate the feedback!

10/10 Excelente

Curt, HARRISBURG

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Shower hot water took forever to get hot! 3rd day of my 4day stay I tried letting it warm up via the tub faucet instead and it was much faster. Staff was welcoming. Breakfast was great. It accommodated my gf diet. - I just skipped items I thought might be wheat based. Still plenty to eat.
Se hospedó 4 noches en febrero de 2024
Respuesta de Front Desk, el 1 mar. 2024
Curt, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff welcoming and enjoyed our breakfast offerings. We apologize for any inconvenience you experienced with the hot water in your shower during your stay.Our goal is to always provide a comfortable and enjoyable stay for all our guests, and we appreciate your understanding and flexibility in this matter.

10/10 Excelente

Emanuela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a great stay. Staff was very helpful, breakfast with a lot of options, parking lot and few blocks away from Elfreth's Alley, we were excited about this. You cannot visit Philly and not take pictures there. The view of the hotel is also beautiful, right across the pier. We are planning our return already.
Se hospedó 2 noches en febrero de 2024
Respuesta de Shabbaz R., el 28 feb. 2024
Good day Emanuela, Thank you so much for taking the time to share your positive experience! We're delighted to hear that you found our location convenient, our staff friendly and professional, and your room comfortable. Providing excellent value is important to us, and we're thrilled that you enjoyed your stay. We look forward to welcoming you back in the future!

10/10 Excelente

Miles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Shabbaz R., el 27 feb. 2024
Thank you so much for taking the time to share your positive experience! We're delighted to hear that you found our location convenient, our staff friendly and professional, and your room comfortable. Providing excellent value is important to us, and we're thrilled that you enjoyed your stay. We look forward to welcoming you back in the future!

8/10 Bueno

William

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay at this hotel. The staff was very friendly.
Se hospedó 2 noches en enero de 2024
Respuesta de Amber, el 23 feb. 2024
William, We are so glad you were pleased with our staff! We hope to welcome you back in the near future.

8/10 Bueno

kimberly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had great views of the waterfront.
Se hospedó 2 noches en febrero de 2024
Respuesta de Amber, el 20 feb. 2024
Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed the great views of the waterfront during your stay. We strive to provide our guests with memorable experiences, and we're delighted that the scenic views added to your overall enjoyment.We look forward to welcoming you back in the future for another fantastic stay with us.

10/10 Excelente

Justino

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great breakfast
Se hospedó 2 noches en febrero de 2024
Respuesta de Amber, el 19 feb. 2024
Justino, We are so happy to hear you enjoyed your stay! We hope to welcome you back again soon!

2/10 Terrible

Tyler

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Amber, el 19 feb. 2024
Tyler, We are sorry to hear you did not enjoy your stay. If you would like to provide more information regarding the reasoning behind 1/5 rating, We'd love to hear from you.

6/10 Aceptable

danielle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Amber, el 20 feb. 2024
Danielle, Thank you for the 3/5 review. We hope to welcome you back again soon!

10/10 Excelente

Martamarie, Little Ferry

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overnight stay was perfect
Se hospedó 1 noche en febrero de 2024
Respuesta de Amber, el 16 feb. 2024
Thank you for sharing your feedback! We're delighted to hear that your overnight stay was perfect. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excelente

Todd

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Customer service was top notch. Very helpful and accommodating.
Se hospedó 1 noche en febrero de 2024
Respuesta de Amber, el 8 feb. 2024
Todd, We are happy to hear you were pleased with our staff. We hope to welcome you back again soon!

8/10 Bueno

Warren

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 8 feb. 2024
Warren, Thank you for your feedback!

8/10 Bueno

Amir

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything good except the shower water which was not warm enough
Se hospedó 1 noche en febrero de 2024
Respuesta de Shabbaz R., el 5 feb. 2024
Good day Amir, Thank you for your feedback! We are happy to hear you were pleased with our location. We hope to welcome you back again soon!

10/10 Excelente

Derek

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Shabbaz R., el 5 feb. 2024
Good day derek, Thank you so much for taking the time to share your positive experience! We're delighted to hear that you found our location convenient, our staff friendly and professional, and your room comfortable. Providing excellent value is important to us, and we're thrilled that you enjoyed your stay. We look forward to welcoming you back in the future!

10/10 Excelente

Justin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast is very much appreciated
Se hospedó 1 noche en febrero de 2024
Respuesta de Shabbaz R., el 5 feb. 2024
Good day justin, Thank you so much for taking the time to share your positive experience! We're delighted to hear that you found our location convenient, our staff friendly and professional, and your room comfortable. Providing excellent value is important to us, and we're thrilled that you enjoyed your stay. We look forward to welcoming you back in the future!