Dear Guest,We are sorry to hear about your experience. It sounds like there was a misunderstanding or miscommunication regarding your guest's access to the hotel.We verify with the front desk before allowing anyone into a room, especially non-guests visiting someone at the property. This is done to ensure the safety of all guests.Thank you for your understanding and Thank you for choosing Holiday Inn Philadelphia.

Dear Guest,Thank you for your review! We're delighted to hear that you found our location convenient for attending games at the parks. Providing easy access to nearby attractions is important to us, and we're glad that our location met your needs.We look forward to hosting you again soon!

Dear Guest ,Thank you for your positive feedback! We're delighted to hear that you found the hotel to be very clean and appreciated the quality of the hygiene products provided in the shower. It's also great to know that the employees were kind and made your stay enjoyable.Your comments are much appreciated, and we look forward to providing you with another pleasant and comfortable stay should your future plans bring you back to the area. Thank you for choosing our hotel.

Griselle,We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests .We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a wonderful day!

Sergi,Thank you for staying at Radisson Hotel and the great feedback.We look forward to welcoming you back soon.

Sary,Thank you for taking a moment to share your experience. Our team is so glad to hear that you enjoyed your stay .We look forward to seeing you again soon.

Cathyria,Thank you for taking a moment to share your experience. Our team is so glad to hear that you enjoyed your stay .We look forward to seeing you again soon.

Felipe,Thank you for your kind review.We are so glad that you're pleased. We hope to see you back again soon.

Viviana,We would like to thank you for the kind words and we are very happy that you choose to stay with us during your visit to Philadelphia. We will have your room ready for sure, when you return back to Philadelphia! Thank you!

Isela,Thank you for taking the time to post about your recent stay! We apologize to know that we fell short of your expectations. We hope for another opportunity to serve you again and exceed your expectations.Thank you .

Juan. On behalf of our entire staff we would like to thank you for staying for us while in Philadelphia. We hope to see you soon! Thank you, Victor S

Dear Kevin, Thank you for your feedback! We're thrilled to hear that you found our parking easy and enjoyed our shuttle service. We strive to make your experience as smooth and convenient as possible. Safe travels, and we hope to see you again soon!

Dear Christine,Thank you for your feedback, Christine.We appreciate you taking the time to share your experience with us. We're sorry to hear that you found limited options for dining during your stay. We understand the importance of having convenient dining options available for our guests and will certainly consider your comments as we strive to improve our services. If there's anything specific you feel we could do to enhance our dining offerings, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for a more satisfying experience in the future.

Dear Brian,Thank you for your feedback! We're glad to hear that you found our location convenient for your needs, being close to the stadium and casino.It's great to know that our hotel provided a solid place for you to stay for the night. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back in the future!

Dear Antonio,We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is deeply concerning, and we apologize for the issues you encountered during your stay.The conditions you described regarding the strange odor, stained walls, uncomfortable beds and pillows, and overall lack of cleanliness are not reflective of our standards. We take cleanliness and guest comfort very seriously, and we regret that we fell short in this instance. Rest assured, we will investigate these concerns thoroughly and take immediate action to address them.Additionally, we apologize for the behavior of the valet person you encountered. Providing professional and courteous service is essential to us, and we're sorry to hear that this was not your experience. We'll address this matter with our team to ensure that all staff members uphold our standards of professionalism and hospitality.Your comments are invaluable to us, and we appreciate you bringing these issues to our attention.We hope you'll consider giving us another chance to provide you with the exceptional experience you deserve.

Dear William,Thank you for sharing your experience with us, and we sincerely apologize for the confusion and inconvenience you faced regarding the parking situation during your stay.We understand that clear communication is essential, and we regret any frustration caused by the misunderstanding between valet and self-parking options. Rest assured, we will review our procedures and ensure that our staff provides accurate information to our guests regarding parking arrangements.Regarding breakfast, we apologize if there was any oversight in communicating the availability of complimentary breakfast during your stay. We strive to provide transparent information about our amenities to all guests, and we regret any confusion in this regard.Your feedback is valuable to us, and we appreciate you bringing these matters to our attention. We will take steps to address the issues you've raised and improve our services for future guests.

Dear Philip,Thank you for sharing your feedback with us. We're glad to hear that you found everything else to be very good during your stay, but we're truly sorry that the breakfast experience did not meet your expectations.We apologize for the shortcomings in the breakfast service, including the lack of variety, cold bread, and delays in setting up essentials like milk and butter.Your comments are invaluable to us, and we will address them with our breakfast staff to ensure improvements are made to enhance the quality and efficiency of our breakfast service.We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved breakfast experience in the future.

Dear Asabia,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found our staff to be amazing and accommodating during your stay. Providing excellent service and assistance to our guests is a top priority for us, and we're delighted that our team exceeded your expectations.We're also glad to hear that you enjoyed the cleanliness and comfort of your room. Maintaining a clean and inviting environment for our guests is essential, and we're pleased that we met your standards.We can't wait to welcome you back for another stay with us!

Dear Craig,We're glad to hear that our hotel's location worked well for your visit to the Phillies game! Being conveniently located near popular attractions like sports stadiums is one of the highlights of staying with us.We'd love to welcome you back for another great stay!

Dear Jeffery,We're thrilled to hear that you enjoyed your stay with us and that you would choose to stay again! Providing a positive experience for our guests is our top priority, and we're delighted that we could meet your expectations.We can't wait to welcome you back for another wonderful stay in the future.

Dear Cassie,It's fantastic to hear that Juan, Lee, Chris, and our entire team made such a positive impression on you during your stay! Providing exceptional service and assistance to our guests is a top priority for us, and we're thrilled that our staff went above and beyond to ensure you had a pleasant experience.Your kind words will be shared with Juan, Lee, Chris, and the rest of our team in recognition of their outstanding hospitality. We're grateful for your feedback and for choosing to stay with us.We look forward to welcoming you back for another memorable stay in the future.

Dear Daniel,Thank you for your feedback! We're thrilled to hear that you had a great stay with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon

Dear Robert,Thank you for your feedback! We're glad to hear that our hotel's location made it convenient for you to get to the places you needed to go during WrestleMania weekend in Philly. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant experience in the future!

Dear Michael,Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you had a smooth check-in and checkout process and that our staff impressed you with their handling of the busy WrestleMania weekend.We truly appreciate your recommendation and are grateful for your support.We look forward to welcoming you back in the future!

Dear Kyle,Thank you for sharing your experience with us. We apologize for the inconvenience you experienced with the doors in your room.We take your feedback seriously and will address the issues you've raised with our maintenance team to ensure that proper measures are taken to improve the functionality of the doors and reduce noise disturbances in the rooms. Additionally, we appreciate your suggestion regarding the availability of luggage carts and adding more items to the walls to reduce echoing.Your feedback is invaluable to us, and we will use it to make necessary improvements to enhance the overall guest experience.We value your patronage and hope to have the opportunity to better serve you in the future.

Dear Guest,Thank you for your kind words! We're delighted to hear that you found our staff helpful and that you appreciated the cleanliness of our property. Providing excellent service and a clean environment for our guests is our top priority.We look forward to welcoming you back for another pleasant experience in the future!

Dear Guest,We appreciate you taking the time to share your feedback with us. We're sorry to hear about your concerns regarding the parking situation and the area's safety.Your comfort and security are of utmost importance to us, and we apologize if we fell short of providing a sense of safety during your stay.Additionally, we apologize for any inconvenience caused by the limited TV stations available during your stay, especially regarding missing sports events like the NCAA tournament. We understand the importance of providing various entertainment options for our guests, and we will consider your feedback as we strive to improve our services.We value your feedback and hope to have the opportunity to better serve you in the future.

Dear Douglas,We're deeply sorry to hear about your disappointing experience during your stay with us. Maintaining a clean and comfortable environment for our guests is a top priority, and it's disheartening to learn that we fell short of your expectations in this regard. Please accept our sincerest apologies for any inconvenience caused by the cleanliness issues and the malfunctioning elevator. Rest assured, we take your feedback seriously, and we will address these concerns with our team to ensure improvements are made.Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to regain your trust in the future and provide you with a more pleasant experience.

Dear Emilio,Thank you for your wonderful feedback! We're delighted to hear that you had a fantastic experience during your stay with us. Ensuring cleanliness and providing a fresh, welcoming atmosphere is a top priority, and we're thrilled that we met your expectations in these areas. We'll be sure to pass along your compliments to our team, especially to the front desk staff and the lady at the bar. Your kind words mean a lot to us!We look forward to welcoming you back for another great stay in the future.

Dear Matteo,Thank you for your wonderful feedback! We're delighted to hear that you found our hotel to be conveniently located near the airport and that you were pleasantly surprised by the comfort and convenience of your stay.Ensuring a comfortable and convenient experience for our guests is our top priority.We look forward to welcoming you back for another fantastic experience in the future!