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Opiniones de SpringHill Suites by Marriott Philadelphia Langhorne

2.5 out of 5
SpringHill Suites by Marriott Philadelphia Langhorne
200 N Buckstown Dr, Langhorne, PA

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 459 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 231 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 148 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 87 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 77 de 1002 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

7.0/10

Servicios

8.0/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Douglas

Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Marilyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cerca de todo
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Edgar

Se hospedó 1 noche en agosto de 2023
Respuesta de Ruben, el 15 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about experience here in our Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Team Members and our Leadership Teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Diana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Rafael, SAN JUAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bueno me gusto
Se hospedó 3 noches en febrero de 2022

8/10 Bueno

Hilario

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
👍
Se hospedó 1 noche en diciembre de 2021

4/10 Malo

Joyce

Viaje familiar con niños
No le gustó: Condiciones de la propiedad
Housekeeping was almost non existent. Most employees were friendly and helpful. Operations Manager was minimally helpful when I fell outside the building due to loose and ill fitting grate. Will not recommend or reserve at Springhill Suites again.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Wai Yee

Viaje familiar con niños
Le gustó: Limpieza
Service was so so and things aren’t working…
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jessica

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and well designed room. Staff was excellent throughout our stay.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

William, Princeton Junction

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great and convenient
Se hospedó 2 noches en abril de 2024

4/10 Malo

Keisha

Le gustó: Servicio y personal
Overall nice place just had noisy guest
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Nate

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024

10/10 Excelente

dwayne

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Najae

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay no complaints
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Cornelia

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Marquisha

Viaje familiar, Viaje familiar con niños
Staff was friendly and helpful
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Savitrie

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was a $15 charge for parking per night. Very short walk to sesame which is why we were there. The rooms were ok nothing too fancy. We stayed on the third floor and can hear stuff falling in the rooms above us. Breakfast was very crowded and chaotic. Very limited options not appetizing at all. Not a single fruit was available.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Monica

Viaje familiar, Viaje familiar con niños
The property is average. Nothing special other from its proximity.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

johanna

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The lady at the front desk was super nice and friendly
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Michael F, Morrisville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel. Staff was great and room was very nice.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Melissa, Montvale

Viaje familiar
Very clean and easy for check in and check out
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Kyle

Viaje familiar
No le gustó: Servicio y personal
Was charged $20 for incidentals. Then told $15 of that will go to the parking fee. Which was not disclosed anywhere during booking.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Isis

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Friendly staff , Nice environment
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Bridget

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The smell
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Muhammad

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall nice play to stay but didn’t have many options for breakfast. Good thing is it’s only 3,4 minutes walk to sesame place.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Someena

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staffs are very friendly and nice , hotel is close to Sesame Street and shopping area, hotel is very clean….
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Stacey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Aja

Viaje familiar
Le gustó: Servicio y personal
Staff was very nice! But Room had flies and bugs! I chose the hotel due to the indoor pool but it was closed! Checking in we were told a list of amenities that was available to us (which included the pool) but we didn’t know the pool was closed until we were ready to use it! Breakfast was horrible!
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Ross

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you’re going to sesame place, this is the best option. It’s literally a safe sidewalk 5 min walk to the front gate. Worth it for that. The room we had was a little underwhelming. The fridge door was broken, didn’t stay closed. The telephone was broken, receiver didn’t have outgoing audio. One of the reading lights was broken and the coffee maker was broken. Otherwise clean and very spacious room.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

RHONDA, Levittown

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautifully maintained property with a very welcoming staff.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Great stay clean very friendly at front desk
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Jenell

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was amazing. I had problem with my car starting and the maintenance guy and the ladies at the front desk help me get a jump start instead of waiting for Triple A that was taking too long. The hotel was clean and the customer service was nice. I wish they would’ve clean the shower more or just bring shower shoes
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Kristen

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The check-in was smooth, but when we got into our room, the air was stale and there were uncleaned areas on the carpet and glass partition where it looked like someone spit on the glass. It could have been cleaner for what we spent there. Other than that, the included breakfast was good and I like the movie, pizza, popcorn, drinks and special token for the kids that was presented on Saturday night. I like that the hotel totally caters to children, the only issue I had was the overall cleanliness of the room. Overall, a good stay and I would stay there again.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Stella, Jamaica

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Poompol

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Rosa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and inviting environment , I brought my children and they enjoy their stay. Space is very well divided, we were 4 , the sofa and living room turns i to a bedroom to sleep at night. The Tv can turn to either the bed or the livingroom.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Roopan

No le gustó: Servicio y personal
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Arthur

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly and outgoing staff. Clean and convenient
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parents we’re tailgating in the hallways until 3am
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Melinda

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Ramiel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Even it’s just a one night stay, the experience is great.
Respuesta de Ruben, el 15 nov. 2023
thank you so much for sharing your experience we will pass it on to our team members and leadership teamthank you we really appreciate.

10/10 Excelente

francis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tres bone réception a cet hotel
Se hospedó 1 noche en octubre de 2023
Respuesta de Ruben, el 15 nov. 2023
thank you on behalf of the whole team here at the Springhill THANK YOU

2/10 Terrible

elizabeth, Selden

Viaje familiar, Viaje familiar con niños
The rooms are outdated and dirty. The carpet smells and there is rust in the tub. The decor in the main lobby is disgusting the chairs are dirty and old. I was there 3 nights and my room was not serviced once even though I was told it would be. The sheets don’t fit the bed properly and are impossible to get back on. The air conditioner made so much noise. The hot tub was out of order and the pool water looked dirty. The gym was disgusting machines filthy with old dirty mats rolled into a corner. The restaurant we ordered from forgot our utensils and when asking the front desk they said they could not assist everything is locked up I know it isn’t there fault but not accommodating to their guests at all. Beds were so hard and pillows smelled musty. Don’t stay here !
Se hospedó 3 noches en octubre de 2023
Respuesta de Ruben, el 15 nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of carpet and pool amount other items is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the housekeeping and Engineering leadership team to ensure the necessary guidelines are in place and reviewed to prevent both issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

2/10 Terrible

John

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Worse service ever!!!!!
My check in time on October 28th was at anytime after 4:00 pm, I came there at like 8:30 am to check out where it was at, and asked the gentleman at the desk to confirm my reservations, and he said yes. I said I have a conference across the street I will be back after 4:00 to check in, I come back and my reservation was no longer there and they gave my room to someone else.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ruben, el 15 nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience with your reservation and check-in is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with with our frond desk team to ensure the necessary guidelines are in place and reviewed to prevent both issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

Ciara

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property, staff is even better.
Se hospedó 5 noches en octubre de 2023
Respuesta de Ruben, el 15 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about experience here in our Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Team Members and our Leadership Teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Carol

The front desk people were wonderful. Everything was good even though we checked in really late. There was breakfast in the morning. And lots of coffee!
Se hospedó 3 noches en octubre de 2023
Respuesta de Ruben B, el 15 nov. 2023
thank you so much for sharing your experience on your stay here with as at the hotel.we will be sharing your comments with our team members and our Leadership teams.on behalf of the whole Springhill team thank you.

10/10 Excelente

Kristine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front desk staff was amazing - we travel frequently for softball tournaments, and the front desk workers were incredibly friendly and helpful and kind.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ruben, el 15 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about experience here in our Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Team Members and our Leadership Teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Krystal

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
5 star service! 5 star stay!
Se hospedó 1 noche en octubre de 2023
Respuesta de Ruben, el 15 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about experience here in our Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Team Members and our Leadership Teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

Amanda

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They gave my room away. I called early and asked for an early check in, they said that was fine. On arrival they said they over sold rooms and Expedia was relocating me. Expedia never called me I had to call them. Expedia representative was rude and took him 2hrs to find me a hotel with the same accommodations I had booked. I will never use Expedia again. I was offered NO COMPENSATION FOR MY TIME AND TROUBLES. IT WAS JUST LIKE NO-ONE CARED. THE FRONT DESK CLERK AND EXPEDIA REPRESENTATIVE JUST DID NOT CARE! I will NEVER use Expedia again! THANKS FOR ALL THE STRESS YOU CAUSED ME!
Se hospedó 1 noche en octubre de 2023