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Opiniones de TRIBE Phnom Penh Post Office Square

4 out of 5
TRIBE Phnom Penh Post Office Square
NO 47 CORNER ST 01 AND ST 94, Phnom Penh

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 19 de 25 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 2 de 25 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 25 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 25 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 25 opiniones" "

9.8/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pleasant stay fro start to finish, professional attentive staff
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Experience Supervisor, el 26 mar. 2024
Dear David,Greeting from TRIBE Phnom Penh Post Office Square!Thank you for sharing your experience with us! We are thrilled to hear that you had such a great experience during your stay with us. We are delighted to have surpassed your expectations and provide you with excellent service, a welcoming staff, convenient location and top-notch facilities.At TRIBE we to make a strong commitment to provide a warm welcome to make a guest feel like home.We are looking forward to welcoming you back for another wonderful experience in the future.Respectfully,

10/10 Excelente

Monti

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel by the riverfront. Very kind and attentive staff. The bed is very comfortable. Breakfast prices are a bit high, but the food is good. Would come back.
Se hospedó 5 noches en marzo de 2024
Respuesta de Guest Experience Supervisor, el 26 mar. 2024
Dear Monti,Greeting from TRIBE Phnom Penh Post Office Square!Thank you for sharing your experience with us! We are thrilled to hear that you had such a great experience during your stay with us. We are delighted to have surpassed your expectations and provide you with excellent service, a welcoming staff, convenient location and top-notch facilities.At TRIBE we to make a strong commitment to provide a warm welcome to make a guest feel like home.We are looking forward to welcoming you back for another wonderful experience in the future.Respectfully,

10/10 Excelente

Enrico

Se hospedó 4 noches en febrero de 2024
Respuesta de Chamnan Him Guest Experience Supervisor, el 13 feb. 2024
Dear Enrico,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square.It is always a pleasure to hear that the service made your stay more enjoyable. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to serve you again very soon!Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Sven-Olov

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mycket trevligt hotell med utmärkt service och tillmötesgående personal
Se hospedó 4 noches en enero de 2024
Respuesta de Chamnan HImGuest Experience Supervisor, el 15 feb. 2024
Dear Sven-Olov,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square.It is always a pleasure to hear that our staff can treat you well and the service made your stay more enjoyable. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to serve you again very soon!Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Chamnan HIMGuest Experience Supervisor

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
NiceHotel
Life style hotelにありがちなsnobさがなくスタッフはフレンドリーな対応。 客室ハードも斬新さが見えて刺激的で快適でした。
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Experience Supervisor, el 7 feb. 2024
Dear Value Guest,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Chamnan HIM

10/10 Excelente

Bethany

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Dario

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Lorena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Ker

Se hospedó 8 noches en septiembre de 2023
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable for short or long-term stays
I've been staying here for business trips and also for leisure and the staff is always helpful and friendly. The room is comfort and and I always get a great night's rest Occasionally they have events on the rooftop which can create some noise, but are accommodating to switch rooms. Thanks for a great stay!
Se hospedó 3 noches en agosto de 2023
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bueno

Yee Thiam

Se hospedó 3 noches en junio de 2023
Respuesta de Guest Experience Officer, el 19 jul. 2023
Dear Yee Thaim,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Ker

Se hospedó 7 noches en mayo de 2023
Respuesta de Guest Experience Officer, el 24 may. 2023
Dear Ker,We very much appreciate your comments regarding your stay at the Tribe Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2023
Respuesta de Guest Experience Officer, el 24 may. 2023
Dear Anonymous,We very much appreciate your comments regarding your stay at the Tribe Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Willow

Se hospedó 2 noches en marzo de 2023
Respuesta de Guest Experience Officer, el 24 may. 2023
Dear Willow,We very much appreciate your comments regarding your stay at the Tribe Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Willow

Se hospedó 3 noches en marzo de 2023
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice New Hotel with great staff
Se hospedó 3 noches en marzo de 2023
Respuesta de Guest Experience Officer, el 17 mar. 2023
Dear Lisa,We are very much appreciating your comments regarding your stay at the Tribe Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 Malo

IAN

Viaje de negocios
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Overpriced and Basic
This hotel is more like a jumped up basic travel lodge than a 4 star residence . The rooms are very small with very poor air conditioning ,the shower runs hot / cold with weak water flow , the hotel swimming pool is next to the reception and is freezing cold because it never gets the sun and is very noisy …there aren’t even any day loungers , the breakfast is very basic with fruit and breads put out very early in the morning so everything dries up in 90 degree heat ….as frequent travellers to Cambodia this is the first hotel that demand full payment on check in and then want more on deposit in case you order food from one of the basic overpriced restaurants in the building …one day we ordered an expensive overcooked flavourless baguette on the 2nd floor cafe and had to go to the rooftop on the 11th floor to collect the fries …it’s badly planned out …poorly operated in a location where you have to leave by taxi to find other places to eat and drink ..avoid if you can
Se hospedó 5 noches en marzo de 2023
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,Thank you for taking the time to tell us about your experience at the TRIBE Phnom Penh Post Office Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Tribe, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Excelente

Eric

Se hospedó 3 noches en marzo de 2023
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Sean

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very clean and had interesting architecture.
Se hospedó 3 noches en febrero de 2023
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excelente

Darseul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2023
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 Aceptable

Andrew

Se hospedó 3 noches en enero de 2023
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 Aceptable

RENE

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Très décevant
Lors de la réservation, ils annonçaient encore "River view", mention supprimée depuis, puisqu'il y a un nouvel immeuble en face. Avec insistance, j'ai finalement obtenu une suite "corner" avec un tout petit dégagement. Le buffet du petit déjeuner est pauvre. Cet hôtel est neuf mais c'est de la frime de A à Z. Mauvais rapport qualité/prix.
Se hospedó 4 noches en diciembre de 2022
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 Aceptable

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is clearly a very nice hotel, which it should be at the price for Phnom Penh. However, the selling point of a swimming pool which literally never gets any sun on it is utterly bizarre and lets this hotel down massively for a tourist. There are no sunloungers beside the pool, which we thought odd, but then upon realising (and asking staff) the pool and area around it never gets any sun. The rooftop is great, although not cheap, and the happy hour deals, the staff seemed to give different answers every time on what we could have. Rooms are very modern, very nicely done, very clean, with comfy bed. But the pillows are horrific nonsense. When we asked for some harder pillows, even the staff knew, but then produced two pillows exactly the same as the others. We both had bad necks in the morning after attempting to sleep. Overall, a good hotel with two major flaws.
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,Thank you for taking the time to tell us about your experience at the TRIBE Phnom Penh Post Office Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Tribe, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Excelente

Shombe

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2022
Respuesta de Guest Experience Officer, el 3 ene. 2024
Dear Value Guest,We very much appreciate your comments regarding your stay at the TRIBE Phnom Penh Post Office Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,