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Opiniones de Courtyard by Marriott Mesa At Wrigleyville West

3 out of 5
Courtyard by Marriott Mesa At Wrigleyville West
2224 WEST RIO SALADO PARKWAY, Mesa, AZ

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 310 de 458 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 91 de 458 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 26 de 458 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 14 de 458 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 458 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Paloma Adaly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Verry good
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services, el 16 abr. 2024
Thank you for staying with us, we are so glad you enjoyed your stay! We look forward to seeing you again!

10/10 Excelente

Alberto

Le gustó: Servicio y personal y condiciones de la propiedad
Great
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services, el 9 ene. 2024
Thank you for your wonderful score, we truly appreciate your business!

10/10 Excelente

Felix

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bien
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 13 feb. 2024
Thank you for your great score! Please come and stay with us whenever you come back to the valley of the sun!

8/10 Bueno

Ernesto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Guest Services, el 23 may. 2023
Thank you for your 4 out of 5! We always strive for an excellent stay. We hope you will come back and give us another chance to earn a 5 out of 5!

10/10 Excelente

Edwin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente servicio y ambiente tranquilo
Se hospedó 1 noche en junio de 2022
Respuesta de Guest Services, el 10 jun. 2022
¡Muchas gracias por tu revisión! ¡Esperamos darle la bienvenida de nuevo!

10/10 Excelente

Edwin

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quite hotel, the personal are excellent.
Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Elias

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Muy bien está muy bonito por dentro y los cuantos están muy bien lo único que no me gusto son las almohadas no olían bien
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Christine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I wish I could have had more time to enjoy the pool - even though it was a bit small for that big of a motel. Free continental breakfast would have been nice as well.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 8 may. 2024
Thank you for your review and your feedback! Our Bistro proudly serving Starbucks beverages and made to order menu items is delicious. I do apologize we do not offer a complimentary breakfast. I am so glad you enjoyed the pool, and we look forward to welcoming you back!

10/10 Excelente

Amanda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was great and the bed was exceptionally comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 8 may. 2024
Thank you so much for your review, we are thrilled you enjoyed the bed and received some exceptional rest!

10/10 Excelente

Jarvis

Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 8 may. 2024
Thank you for your amazing score! Please come and stay with us again real soon!

10/10 Excelente

Shelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a great time and experience
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services, el 25 abr. 2024
We are so glad you had a great time while staying with us! Please come stay again real soon!

8/10 Bueno

Kathy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My only complaint was the very strong smelling cleaning agent they used in the bathroom. My asthma was not happy with it. Even my husband said it was too strong smelling.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 25 abr. 2024
Thank you for your feedback, we have shared this with our executive housekeeping team to be addressed. We do appreciate the good score in spite of the chemical smell, and I apologize it effected your asthma. Thank you for staying with us and again our sincerest apologies.

10/10 Excelente

Tahira

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 15 abr. 2024
Thank you for your wonderful score! We are so glad you enjoyed your stay! Please come and stay with us again real soon!

10/10 Excelente

John

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 15 abr. 2024
Thank you for your feedback and review of your recent stay! We are so glad you enjoyed your time with us and we look forward to welcoming you back!

8/10 Bueno

Lynn

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had a microwave and refrigerator in the room
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 1 abr. 2024
Thank you for your positive review! Yes, all of our rooms have microwave and refrigerators. We hope to see you sooner rather than later!

10/10 Excelente

David, Chicago

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services, el 6 mar. 2024
Thank you for your great score! We are so happy you enjoyed your stay! Please come stay with us again real soon!

4/10 Malo

Ferdinand

Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 26 feb. 2024
I m so sorry you had anything less than an exceptional experience. We always strive for a perfect stay and our sincere apologies that we failed to meet that mark for you. If you would like to share how we can improve, please reach out to the property.

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 26 feb. 2024
Thank you for your wonderful review! We always love to have Awesome guests stay with us, and it is a pleasure to host you on your travels! Please come back again real soon!

10/10 Excelente

Timothy

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Awesome hotel!! Great location!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 26 feb. 2024
Thank you so much for your review! We greatly appreciate you staying with us! We are fortunate that our location is so unique for the Spring Season, and we would love to welcome you back real soon! Thank you again!

8/10 Bueno

Ginnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 26 feb. 2024
Thank you for your positive review! We would love to welcome you back again and try to earn that perfect score! Please come stay with us again next time your travels bring you to the Valley of the Sun.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 20 feb. 2024
Thank you for your review! We appreciate your feedback and we look forward to welcoming you again next time you come to the valley of the sun!

10/10 Excelente

Sharon

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Quiet and clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 20 feb. 2024
Thank you for your wonderful review! We would love to have you come and stay at our "quiet and clean" property real soon!

6/10 Aceptable

David

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 13 feb. 2024
We are so sorry we failed to meet and exceed your expectations. We would love to have the opportunity to host you again. If you would like to share how we can improve please reach out to the hotels AGM Jude, as we are always looking to provide excellent guest experiences.

10/10 Excelente

arthur

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services, el 13 feb. 2024
Thank you for your perfect score! We greatly appreciate your review and you staying with us!

8/10 Bueno

Nora

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The facility is clean and safe. Very convenient to airport and other amenities. I was disappointed that I couldn’t get a cup a coffee at 5:45 am. Staff was on site and all I wanted was some coffee and they told me they couldn’t serve me until 6:00. It was just coffee
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services, el 24 ene. 2024
Thank you for all the kind comments and we are glad you enjoyed your stay! We have shared your feedback with our Bistro manager to ensure this is an isolated incident, as mentioned the Bistro doesn't open until 6am, but they should have been able to allow you to purchase the coffee as the attendant was there to assist. Our sincerest apologies.

4/10 Malo

Anthony C

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
I arrived at my room and as a Bonvoy member I expected to have the same great experience I always do. To my surprise I walk into the room and begin to unpack and place my toiletries in the bathroom and much to my surprise there was SH-T floating in the toilet. The room did not seem clean and the property in general was not clean. The bar and restaurant was hardly even opened. This was a bad experience and convinced me I need to go back to the Hilton Honors program
Se hospedó 4 noches en enero de 2024
Respuesta de Guest Services, el 23 ene. 2024
Thank you for taking the time to discuss the issues you encountered on your most recent stay, my sincerest apologies for the sub-standard cleanliness of the room you utilized. We have addressed the issues with the housekeeping management team to help ensure this is an isolated incident.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful View
Clean room, very comfortable bed, beautiful view of the park, easy check in, professional and friendly staff.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 23 ene. 2024
Thank you for your wonderful review and all the kind words! We look forward to welcoming you back to the property!

4/10 Malo

Joni

Viaje de negocios
No le gustó: Limpieza y comodidad de las habitaciones
Disappointed in Marriott
Hotel front area was comfortable & quiet. The towels & beddings were dirty & stained. They were dingy, torn/frayed, and brown smears on sheets & pillows. Clean pillow cases were put over dirty pillows.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 23 ene. 2024
Thank you for taking the time to discuss the issues you encountered on your most recent stay, my sincerest apologies for the sub-standard cleanliness of the room you utilized. We have addressed the issues with the housekeeping management team to help ensure this is an isolated incident.

10/10 Excelente

Colette

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was perfect and located near the conference
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 15 ene. 2024
Thank you for your wonderful review! We hope to have you and your conference back next year!

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gave us free water!
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Services, el 11 ene. 2024
Thank you for your review! We appreciate you staying with us and you wonderful score!

2/10 Terrible

Veronica

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 11 ene. 2024
I am sorry for the low score you provided based on the fact that the hotel would not allow you to stay for two days for the price of one that you paid. We graciously even gave you a 50.00 refund. We did this as good faith for the miscommunication, of being able to check in a full 11 hours before official check in time of 3pm and stay for another night as well for the cost of one day. Check in is 3pm and check out is noon.

10/10 Excelente

Brian

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 9 ene. 2024
Thank you for your wonderful score, we truly appreciate your business!

8/10 Bueno

Yale, Concord

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a good place to stay. It was a nice well maintained property.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Services, el 9 ene. 2024
Thank you for your wonderful score, we truly appreciate your business!

10/10 Excelente

David A

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pretty clean hotel
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 9 ene. 2024
Thank you for your wonderful score and kind words, we truly appreciate your business!

8/10 Bueno

Cyndi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice to walk around the parks in the morning. Easy drive to shops, restaurants and university.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 9 ene. 2024
Thank you for your wonderful score, we truly appreciate your business! We also appreciate you sharing about the location and area!

10/10 Excelente

darrell

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 9 ene. 2024
Thank you for your wonderful score, we truly appreciate your business!

10/10 Excelente

Robert

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 9 ene. 2024
Thank you for your wonderful score, we truly appreciate your business!

10/10 Excelente

Xavier

Se hospedó 3 noches en diciembre de 2023
Respuesta de Guest Services, el 9 ene. 2024
Thank you for your wonderful score, we truly appreciate your business!

10/10 Excelente

Yolanda

Excellent staycation
It was comfortable and very affordable I enjoyed my stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 13 feb. 2024
Thank you for your wonderful review! We look forward to having you come and stay with us again real soon!

10/10 Excelente

Heidi

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 23 ene. 2024
Thank you for the wonderful score on your most recent stay! We hope to see you again real soon!

10/10 Excelente

Tyler

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 9 ene. 2024
Thank you for your wonderful score, we truly appreciate your business!

10/10 Excelente

Carlos

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 23 ene. 2024
Thank you for your great score on your most recent stay! We look forward to hosting you on your next return to the valley of the sun!

8/10 Bueno

Claudette

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was nice stay.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Services, el 26 dic. 2023
Thank you for your review! We are glad you had a nice stay! We look forward to welcoming you back!

10/10 Excelente

phillip

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 18 dic. 2023
Thank you for your wonderful score! We hope to see you again soon and into 2024!

10/10 Excelente

Chelley, Tustin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's a nice area, quiet with a pretty man made lake and a path around it for a nice walk, plus Sloan stadium is right next door!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Services, el 18 dic. 2023
Thank you for your awesome review! We are very fortunate to have a wonderful location and to have great guests like yourself come stay with us! Come see us again real soon!

10/10 Excelente

Evelyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services, el 18 dic. 2023
Thank you for staying with us and your great score! Please come see us again real soon!

8/10 Bueno

Robert

Le gustó: Limpieza y servicio y personal
Good overnight
Overall, good stay. Clean and great service. Lots of little things that need to be fixed. Toilet, toilet paper holder, shower head, and AC remote all need work. Quiet and well located to Local park and Tempe Marketplace.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 6 dic. 2023
Thank you for your review! I have reviewed the areas of opportunity you listed in your review with our maintenance team, so we can ensure this is an isolated incident. I am glad in light of the shortcomings you still enjoyed your stay, and my sincerest apologies for the issues you encountered! We would love to have the chance to welcome you back!

10/10 Excelente

Juan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What i like was that it was near the stadium where the cubs play in spring training.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Services, el 5 dic. 2023
We do have an amazing location! Thank you for staying with us and we hope to see you in March for Spring Training!

10/10 Excelente

Cara

Se hospedó 3 noches en noviembre de 2023
Respuesta de Guest Services, el 5 dic. 2023
Thank you for your wonderful review! We look forward to welcoming you back!

2/10 Terrible

Yunmi

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Services, el 26 dic. 2023
We are so sorry you did not enjoy your stay. We are always looking for ways to improve. If you would like, please reach out to Jude our assistant general manager.