Alberca al aire libre, sombrillas en la alberca y camastros

Opiniones de Anna Pham Bungalow

Anna Pham Bungalow
Group 1, Ganh Gio Hamlet, Cua Duong Village, Phu Quoc, Kien Giang

Opiniones

2.0
Puntuación de 10, es decir, Excelente. Basada en 0 de 1 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 0 de 1 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 1 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 1 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 1 opiniones" "

2.0/10

Limpieza

2.0/10

Servicio y personal

2.0/10

Condiciones de la propiedad

Opiniones

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst hotel ever experienced. A kinda hut!
Actually, we reserved 3 nights but have no choice but to leave after one night. 1. Management: - So many big spiders, mosquitos, and other bugs. The spiders we saw in the room are found to be venomous from the internet. We could not sleep because of many mosquitos. We had no choice but to call our tour guide at 4:30 am and asked him to find other good hotels. We left the hotel after having breakfast. - The bungalow was open last November. But rooms are very dusty. You will see molds in the freezie 2. Breakfast: "cooked-to-order breakfast" is just a poorly cooked fried rice and eggs. It was the most terrible breakfast in Vietnam. 3. Swimming pool: The pool is very muddy; thus you may not see the bottom of the pool. But they simply said that it is the problem of their groundwater. 4. Dishonesty of the Bungalow owners: - They offer riding service using their own van. But they ask about 40~50% higher ride fee than the regular price. We used it in the first day with 1.2 Million VND. But we found out from other hotel that the regular price is 0.7~0.8 million VND per day. - Our family planned to have the mud spa, the famous touring item in Phu Quoc. But they say it is not available in the island. Instead, they will introduce us a massage shop they know. They lied to bring us to the massage shop that they are connected. - They offered us they will cook our dinner with 2 million VND. But it is almost the double price in the regular restaurants in the town.
Se hospedó 3 noches en diciembre de 2019
Respuesta de truth, el 6 ene. 2020
Dear Sir ! We apologize for the trouble of having a spider in the room but we tried to fix it for you. neither you nor me can see the spider clearly, it's just a subjective conjecture from you. and guests I've never heard of before. Our bungalows without luxury restaurants only serve 1 bowl and 1 glass of breakfast. and actually breakfast also includes bread, ham, butter, cheese, jam, eggs, rice, fruit, soup, coffee, milk and tea We have been waiting for you at the airport since 5 am with a luxury car. and we have to take your whole family to the night market until 7pm for VND 1,200,000, other hotels only take you by car and within 8 hours if you exceed 8 hours will pay more fee. If you see our dinner, I think you won't think it's expensive because it has a whole fish bigger than 4kg, squid, shrimp, crab, shellfish, vegetables, fruits and wine. We go to the market to buy fresh goods for our customers and charge based on kilograms, not on plates like other restaurants. I am very sorry for not being able to serve your family best. Thank you very much