My wife and I spent 3 days at Horse Around in Pioneertown and really enjoyed our stay. House was everything billed and more. Beautiful setting, amazing amenities, and just far enough off the grid to to truly recharge. No expense was spared and we had a wonderful time in this house.Unexpected snow caused a few unavoidable logistical challenges, but we were able to work through them all reasonably well under the circumstances. It's what you get when you are vacationing off grid in such a beautiful place like this - definitely made the trip more of an adventure.I did reach out to Homestead Modern to cover a few of those unique weather issues proactively so that others who might run into similar challenges might learn from our experience. While the Director of Guest Relations listened, I did not feel she was truly grasping the important feedback I was providing. When I asked to speak directly her supervisor (whom I found out was the CEO), I was told he was not willing to speak to me and that my feedback was appreciated and duly noted. As a paying customer (and business owner myself), I was disappointed that he was unwilling to speak to me directly about a property his organization manages. Terrible business practice in my opinion and left a bad taste in my mouth as a paying customer. End of day, my wife and I would definitely come back to Horse Around for well needed R&R. Its an awesome break from reality, and one I'd highly recommend.