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Opiniones de Wellness Hotel Apollo – Lifeclass Hotels & Spa, Portorož

4 out of 5
Wellness Hotel Apollo – Lifeclass Hotels & Spa, Portorož
Obala 33, Piran

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 69 de 147 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 58 de 147 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 147 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 147 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 147 opiniones" "

9.4/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great wellness center!
We had a reservation in hotel Apollo but 2 days before our arrival we were informed that it will close for the season We were relocated to Grand Hotel Portoroz. Nice spa-wellness center. Room spacious and well maintained. Breakfast very good. Dinner not up for a 5* hotel

10/10 Excelente

Rene, Lienz

Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

József

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Ivar

Le gustó: Limpieza y condiciones de la propiedad
Ikke forventet standard.
Veldig vanskelig å finne hotellet selv når man står utenfor. Ikke oppe på 4 stjerner. Ikke kaffetrakter/ vannkoker.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Harald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Stefano

Se hospedó 2 noches en junio de 2023

4/10 Malo

Ursula

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en mayo de 2023

8/10 Bueno

Tanja

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 2 noches en mayo de 2023

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Colonia anni 60
Hotel in realta' 3 stelle . Viene richiesto il pagamento per l utilizzo dell accappatoio , le piscine condivise con altre strutture sono aperte al pubblico e sono fredde e poco ospitali ( ci siamo tutti presi un forte raffreddore) .L ingresso in sauna e' a pagamento .
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Maria Federica

Se hospedó 1 noche en marzo de 2023
Respuesta de Guest Realtions Manager, el 13 abr. 2023
Gentile signora Maria,Grazie per il suo messaggio e per il suo tempo che ci ha dedicato e ci ha fatto sapere la sua preziosa opinione. La sua fiducia significa molto per noi. Siamo lieti che abbia scelto LifeClass Hotels & Spa per le sue vacanze di quest'anno. Vi auguriamo tutto il meglio e speriamo di ospitarvi di nuovo in futuro nel nostro Hotel Apollo o in uno dei nostri sei hotel. Cordiali saluti. Sempre benvenuti.Guest Relations Manager,Denis Lukić.

10/10 Excelente

Marco

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
-
Se hospedó 1 noche en febrero de 2023
Respuesta de Guest Realtions Manager, el 13 mar. 2023
Dear Mr. Marco,Thank you for your message and the time you took to give us your valued opinion. We are glad that you chose LifeClass Hotels&Spa for this year's vacation and enjoyed our culinary offer, thermal pools, the exceptional destination of beautiful Portorož and the comfort of our hotel. Thank you very much for the praise, which we will gladly share among our employees.We wish you all the best and hope to host you again in the future in our beautiful Hotel Apollo.Always welcome. With kind regards.Guest Relations Manager,Denis Lukić.

10/10 Excelente

Lorena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Nicolas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a wonderful time with the family. The room was nice and everything was very well organized for us to have a great stay
Se hospedó 4 noches en julio de 2022
Respuesta de Guest Relation Manager, el 16 ago. 2022
Dear Mr. Nicolas, Thank you for your message and the time you took to give us your valued opinion. Your trust means a lot to us. We are glad that you have chosen LifeClass Hotels&Spa for this year's vacation. We are very happy that you experienced and confirmed in writing our effort and care, that it is always our desire to conjure up a nice and pleasant vacation for every guest, which will remain in his pleasant memory long after his departure. We wish you all the best and hope to host you again in the future at our Hotel Apollo. Always welcome. With kind regards. Guest Relations Manager, Denis Lukić.

8/10 Bueno

Kong Kuen Leo

Viaje familiar, Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
For what I paid for the rooms, they don’t even provide towels for the swimming pool. Parking was full first day had to park 2 Km away. When I want to collect my car I spent almost 1 hour waiting for the hotel driver to take me there! The arrangement in my opinion was really poor! Will I come to the same hotel? Simple answer is No.
Se hospedó 3 noches en julio de 2022
Respuesta de Guest Relation Manager, el 16 ago. 2022
Dear Mr. Kong Kuen Leo, Thank you for your message and the time you sent it and let us know your valued opinion. Your trust means a lot to us. We are glad that you have chosen LifeClass Hotels&Spa for this year's vacation. Even if this time everything was not in accordance with your expectations, it is always our desire to conjure up a nice and pleasant vacation for every guest, which will remain in their pleasant memories long after their departure. In the future, we kindly ask you to confide in us your dissatisfaction during your stay, as it is difficult for us to help a guest after he has already traveled. Therefore, we sincerely thank you in the future. If we inadvertently hurt you in any way, we sincerely apologize. We wish you all the best and hope to host you again in one of our six hotels in the future. Always welcome. With kind regards. Guest Relations Manager, Denis Lukić.

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y comodidad de las habitaciones
Enttäuschender Aufenthalt, das ganze Hotel machte einen etwas verlebten Eindruck, kein Schick, wenig Service und Freundlickeit, das Spa hat den Charakter eines Kleinstadt-Hallenbades.
Se hospedó 3 noches en septiembre de 2021

8/10 Bueno

Margit

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Julia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Schöner Urlaub
Hotel sehr schön, liegt zentral
Se hospedó 3 noches en agosto de 2021

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en julio de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
peccato per la piscina, ma massaggio paradisiaco!
esperienza indimenticabile, tutto molto bello soprattutto il massaggio (due ragazzi eccellenti), unica pecca la piscina troppo affollata, pochi posti sdraio e davvero molte persone che parlando in contemporanea si creava un rimbombo che invece di creare un atmosfera rilassante creava solamente fastidio
Se hospedó 3 noches en enero de 2020

6/10 Aceptable

Michele

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Da un hotel da 230 euro a notte non ci si aspetta di dover parcheggiare la macchina a 500 metri di distanza, tra un viaggio a vuoto (per indicazioni imprecise) ed il rientro a piedi perdo una buona mezz’ora, non il massimo per iniziare un weekend di relax Per il resto hotel pulito e camere confortevoli, colazione varia e completa
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Se hospedó 2 noches en febrero de 2020
Respuesta de Guest Relations, el 9 feb. 2020
Dear Anonymous, thank you very much for your positive review. We are delighted that you had a nice stay in hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stanza pulita e spaziosa, colazione abbondante, personale disponibile e educato
Se hospedó 1 noche en enero de 2020
Respuesta de Guest Relations, el 4 feb. 2020
Dear Anonymous, thank you for your positive review and nice compliments about our Employees that we will kindly give forward. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the room and the breakfast. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2020
Respuesta de Guest Relations, el 4 feb. 2020
Dear Anonymous, thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excelente

Andrej

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel .... missing support for parking!
Se hospedó 1 noche en enero de 2020
Respuesta de Guest Relations, el 28 ene. 2020
Dear Mr. Andrej, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ottimo hotel molto curato e pulito. Piscine e spa ottime anche se un po freddo il lungo tratto che porta alle piscine
Se hospedó 3 noches en diciembre de 2019
Respuesta de Guest Relations, el 30 dic. 2019
Dear Anonymous, thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the swimming pools. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2019
Respuesta de Guest Relations, el 30 dic. 2019
Dear Anonymous, thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Bueno

francesco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
molto accogliente,personale gentilissimo,e disponibile.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Guest Relations, el 23 dic. 2019
Dear Mr. Francesco, Thank you for your positive review and nice compliments about our Employees that we will kindly give forward. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Bueno

dario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Guest Relations, el 16 dic. 2019
Dear Mr. dario, Thank you very much for your positive review. We are delighted that you had a nice stay in Hotel Apollo.We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excelente

Violeta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2019
Respuesta de Guest Relations, el 10 dic. 2019
Dear Mrs. Violeta, Thank you very much for your positive review. We are delighted that you had a wonderful stay in hotel Apollo. We look forward to host you again. Kind Regards, Guest Relations Officer

10/10 Excelente

Wolfram

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es war alles gut
Se hospedó 5 noches en noviembre de 2019
Respuesta de Guest Relations, el 9 dic. 2019
Dear Mr. Wolfram, Thank you very much for your positive review. We are delighted that you had a wonderful stay in hotel Apollo. We look forward to host you again. Kind Regards, Guest Relations Officer

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en noviembre de 2019
Respuesta de Guest Relations, el 12 nov. 2019
Dear Anonymous, thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excelente

alfio

Se hospedó 4 noches en octubre de 2019

10/10 Excelente

Barbara, Trento

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Camere pulite , dimensioni adeguate, bagno molto curato. Sala ristorante con colazione a buffet molto ricca e varia , completa di tutto. Cena con servizio a buffet ampia scelta di cibi , verdure, carni , pesce e dolci .2 zone piscine interne una con acqua salina e l'altra con acqua dolce .
Se hospedó 3 noches en octubre de 2019
Respuesta de Guest Relations, el 11 nov. 2019
Dear Mrs. Barbara, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the room, the food and the spa. We look forward to host you again. Kind regards, Guest Relations Officer

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Die Unterkunft war grundsätzlich sauber, die Lage war für unsere Aktivitäten perfekt. Die KeyCards jedoch waren ein lästiges Übel. Zuerst wurde uns die falsche Zimmernummer drauf gespeichert. Mehrmaliger Weg zur Rezeption hat das Problem gelöst. Dennoch war es glatte Lotterie, dass die KeyCard unsere Tür aufgesperrt hat. sehr lästig. Die Parkplatzsituation ist in Piran sehr eng. OK, es gibt einen Hotelparkplatz um EUR 5. Dieser wird auch angeführt. Jedoch ist der Parkplatz mehr als gut gefüllt, sodass man mit hoher Wahrscheinlichkeit auf die Parkgarage ausweichen muss, wofür EUR 15 verlangt werden. Das erfährt man aber erst beim check-in. Fairerweise ist zu sagen, dass beide Tarife günstiger sind als im Hotel Kempinski daneben und dass der Page das Auto rasch aus der Garage gebracht hat. Der Eintritt zur Therme war inkludiert. Die Therme war für die Kinder jedoch nur mäßig interessant (keine Rutschen).
Se hospedó 3 noches en octubre de 2019

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
+: sehr nettes Servicepersonal, gute Speisen - : zu wenig Aufhängemöglichkeiten für Handtücher, zu wenig Liegemöglichkeit in Therme
Se hospedó 3 noches en octubre de 2019

8/10 Bueno

Eva, Rovigo

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Stanza bellissima, buon servizio. La struttura nel complesso è molto bella
Se hospedó 2 noches en octubre de 2019
Respuesta de Guest Relations, el 4 nov. 2019
Dear Mrs. Eva, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the room. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en octubre de 2019
Respuesta de Guest Relations, el 4 nov. 2019
Dear Anonymous, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

6/10 Aceptable

Cliente verificado

Se hospedó 3 noches en octubre de 2019
Respuesta de Guest Relations, el 30 oct. 2019
Dear Anonymous, thank you for your review. We are sorry to hear that we could not totally meet your expectation. It is very important to offer our guests a truly comprehensive and memorable holiday experience. Unfortunately, this goal is not easy to achieve if our guests do not tell us immediately what they do not like or what does not meet their expectations. We would be pleased to host you again and change your opinion. Kind Regards, Guest Relations Officer

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr sauberes Hotel und freundliches Personal. Gern wieder!
Se hospedó 3 noches en octubre de 2019
Respuesta de Guest Relations, el 24 oct. 2019
Dear Anonymous, Thank you for your positive review and nice compliments about our Employees that we will kindly give forward. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excelente

Giulia, Udine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Camera pulita e ben arredata. Temperatura sempre piacevole e letto enorme. Colazione varia
Se hospedó 1 noche en octubre de 2019
Respuesta de Guest Relations, el 24 oct. 2019
Dear Mrs. Giulia, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the room and the breakfast. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Bueno

A V, Baden-Württemberg

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Großzügiges Zimmer, toller Balkon und leckeres Frühstück. Modern eingerichtet und gemütliches Bett! Leider war unser Zimmer (Nr 111) direkt über dem Eingang, das bedeutet wir haben jeden Check-In und Check-Out mithören können.
Se hospedó 3 noches en septiembre de 2019
Respuesta de Guest Relations, el 30 oct. 2019
Dear A V, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the room and the breakfast. For your information, for your next stay: Hotel Apollo has different room types in different sizes. If the availability consists we will give you the room as high as possible. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Bueno

Svetlana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 13 noches en septiembre de 2019
Respuesta de Guest Relations, el 14 oct. 2019
Dear Mrs. Svetlana, thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Bueno

Søren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Godt hotel med gode fællesfaciliteter -maden er ok
Vores værelse var dejligt stort og rent. Hotellets måske største styrke er "spa-delen" Der er 3 svømmehaller indendørs og et undendørs - og endelig en skønt område udenfor, hvor man kan ligge og bade i adriaterhavet. Hertil skal nævnes, at hotellets fitnesscenter er blandt de bedste jeg har set på et hotel. Reelt deler hotellet spa, svømmehal og fitnesscenter m.m. med tre andre andre hoteller. Maden/ morgenmaden forsøger at være bedre end den er. Udvalget er forholdsvist stort - men kvaliteten er middelmådig. Det er imidlertid nok ikke alene et problem for hotellet, men snarere typisk for Slovenien. Landet og hotellet er et besøg værd - men for gourmetmad - bør man nok blive i Italien.
Se hospedó 5 noches en septiembre de 2019
Respuesta de Guest Relations, el 15 oct. 2019
Dear Søren, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the room and the SPA. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excelente

Angelika Desiree

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2019
Respuesta de Guest Relations, el 25 sept. 2019
Dear Mrs. Angelika Desiree, thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Schönes Hotel und schönes Zimmer. Service ausgezeichnet. Gutes Frühstück.
Se hospedó 3 noches en septiembre de 2019
Respuesta de Guest Relations, el 16 sept. 2019
Sehr geehrter Anonymous, vielen Dank für Ihre positive Bewertung. Es freut uns zu lesen, dass Sie Ihren Aufenthalt im Hotel Apollo genossen haben und mit dem Zimmer und mit dem Frühstück zufrieden waren. Vielen Dank für Ihr Lob, welches wir gerne an unsere Kollegen weiterleiten werden. Wir würden uns freuen Sie bald wieder bei uns verwöhnen zu dürfen. Mit freundlichen Grüßen, Guest Relations Officer

10/10 Excelente

Andrej

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de Guest Relations, el 16 sept. 2019
Dear Mr. Andrej, thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2019
Respuesta de Guest Relations, el 12 sept. 2019
Dear Anonymous, thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2019
Respuesta de Guest Relations, el 10 sept. 2019
Dear Anonymous, thank you very much for your positive review. We are delighted that you had a nice stay in hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excelente

Roberta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Soggiorno da sogno
Se hospedó 3 noches en agosto de 2019
Respuesta de Guest Relations, el 24 oct. 2019
Dear Mrs. Roberta, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo. We look forward to host you again. Kind regards, Guest Relations Officer

10/10 Excelente

Vanessa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ottimo hotel
Camere ampie, pulite , dotate di ogni comfort. Buona la posizione per il centro è per le terme. Ottima la colazione , da migliorare la cena . Comunque l’hotel nel suo complesso mi è piaciuto tornerò sicuramente...
Se hospedó 4 noches en agosto de 2019
Respuesta de Guest Relations, el 24 oct. 2019
Dear Mrs. Vanessa, Thank you for your positive review. We are delighted that you had a nice stay in Hotel Apollo and were satisfied with the room and the breakfast. We look forward to host you again. Kind regards, Guest Relations Officer