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Opiniones de Hampton Inn Pittsburgh/Monroeville

3 out of 5
Hampton Inn Pittsburgh/Monroeville
3000 Mosside Blvd, Monroeville, PA

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 464 de 1007 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 270 de 1007 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 117 de 1007 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 85 de 1007 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 71 de 1007 opiniones" "

8.2/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Arqui

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
......
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Karem

Viaje familiar
No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is good
Se hospedó 1 noche en julio de 2021
Respuesta de Meghan, el 12 ago. 2021
Thank you for taking the time to provide feedback, we are so glad you enjoyed your stay! We hope to take care of you again next time!

10/10 Excelente

Michelle

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Balaji

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good price. Nice breakfast. Comfortable beds
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice property. Breakfast was hot and plentiful. Room was cozy and my Roku worked great with the Large TV .
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

WILLIAM

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, staff was superb
Se hospedó 1 noche en abril de 2024

10/10 Excelente

siraj

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
It was really a great experience staying at this hotel. Friendly staff, complementary water bottles, fresh coffee, and tea available 24/7 plus great breakfast menu. Overall very pleasant experience. Will definitely stay at this facility in future.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Sherry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very helpful and room is very comfortable. Busy intersection was a little daunting but manageable.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Pooja

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Harold

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Room was clean except toilet not fully cleaned
Se hospedó 1 noche en abril de 2024
Respuesta de Tony Galang, el 11 abr. 2024
Thank you for letting us know about your stay! We are sorry to hear that we did not exceed your expectations while staying with us. Please know that our team is always available during your stay to address anything that is going wrong prior to your departure. We look forward to serving you again in the future, and hopefully all your expectations are met or preferably exceeded on your next visit.

10/10 Excelente

Byron

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Other than someone leaving their lunch in the mini fridge, the room was great.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Imani

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Monian

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel! Definitely recommend
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Shelby

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Staff were very nice. They only had one waffle maker, so the breakfast line was very long.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Johnathan

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I always love returning because of the comfortable stay and the easy access to everything……✨✨✨✨✨
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy on and off the turnpike. Clean hotel, well maintained.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Rengaiyengar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Sandipan

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Poor Customer service
Se hospedó 1 noche en marzo de 2024
Respuesta de Tony Galang, el 3 abr. 2024
Thank you for sharing your comments, and we’re so concerned to hear that you were unhappy with your stay. Please know that our team is always available during your stay to address anything that is going wrong. We hope you will consider giving us another chance in the future to provide a more positive experience.

4/10 Malo

Lakxmi Narayana

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Customer service
Se hospedó 1 noche en marzo de 2024
Respuesta de Tony Galang, el 3 abr. 2024
Thank you for sharing your comments, and we’re so concerned to hear that you were unhappy with your stay. Please know that our team is always available during your stay to address anything that is going wrong. We hope you will consider giving us another chance in the future to provide a more positive experience.

10/10 Excelente

Srinivasa

Good
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

TAEHEE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet good.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
nice stay
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Rebecca

Se hospedó 6 noches en marzo de 2024

10/10 Excelente

Sujith

Viaje familiar
Good
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Stephanie

Se hospedó 5 noches en enero de 2024

10/10 Excelente

India

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The lady at check in was lovely, breakfast was fantastic and my room was clean and quiet. Would recommend
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

mark, Wake Forest

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

richard

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was outstanding
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Jay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
nice
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Jennifer

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jill

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was there for a surgery that I had in that area which was hours from my house. The staff knew I was there for that and for recovery for a few days after. The staff were so kind and accommodating! They not only were so friendly and sweet, but they went above and beyond to check in on me every time my daughter went to the lobby. It was better than any experience I’ve had in a hotel, and I travel frequently so hotels are a second home to us! I genuinely can not thank them enough for their care and attention during my stay there!
Se hospedó 4 noches en febrero de 2024

8/10 Bueno

Carol

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice desk service, clean room, but $75 dog fee ridiculous as rest area for dogs weedy, full of trash, extremely small, and has huge spot lights for building blinding humans with dogs.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

JUANITA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The young lady at the desk was very nice and understanding. Her name began with a K. Thank you very much
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Tracy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Allison, Windber

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our stay was great.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Steve

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Taylor

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exactly as described. No issues.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Linda

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Tony galang, el 21 ene. 2024
Thank you for filling out our survey, we’re so concerned to know that you were unhappy with your stay. Please know that our team is always available during your stay to address anything wrong. We hope you will consider giving us another chance in the future to provide a more positive experience.

2/10 Terrible

Kim

No le gustó: Servicio y personal
Se hospedó 2 noches en enero de 2024
Respuesta de Tony Galang, el 16 ene. 2024
Thank you for taking the time to share your thoughts on our hotel. We hope that you were able to speak with our team prior to your departure about any specific issues or challenges you faced so we could correct them for our future guests.

8/10 Bueno

Kim, JOHNSON CITY

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Cherrelle

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was cold
Se hospedó 1 noche en enero de 2024
Respuesta de Tony Galang, el 15 ene. 2024
Thank you for taking the time to share your thoughts on our hotel. All feedback is a great tool that allows us to consistently improve upon our guest experience. Your comments have been shared with our team as we continue to monitor any potential challenges our guests may face; we appreciate you alerting us of the issues you had with our HVAC system, and we’ve already sent our maintenance and engineering teams to investigate this right away.Thank you again for your valuable comments, we would love nothing more than to host you again in the future and ensure that your next experience with us is a great one.

10/10 Excelente

Elise Armelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front desk staff was welcoming, the property felt clean and I was given 2 complimentary bottles of water.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

tanbir

Viaje de negocios
Le gustó: Limpieza
We didn't need an accessibility room and washroom. We didn't have this washroom. Didn't like it.
Se hospedó 1 noche en enero de 2024
Respuesta de Tony Galang, el 15 ene. 2024
Thank you for taking the time to share your thoughts on our hotel. We hope that you were able to speak with our team prior to your departure about any specific issues or challenges you faced so we could correct them for our future guests. We thank you again for sharing, and we do look forward to having you back at the Hampton Inn Monroeville!

8/10 Bueno

Alamgeet

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024

4/10 Malo

Heather

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Poorly maintained hotel. Dirty with broken amenities. Door to the room wouldn't even shut. Do not recommend staying here.
Se hospedó 1 noche en enero de 2024
Respuesta de Tony Galang, el 15 ene. 2024
Thank you for letting us know about your stay! We are sorry to hear that we did not exceed your expectations while staying with us. Please know that our team is always available during your stay to address anything that is going wrong prior to your departure. We look forward to serving you again in the future, and hopefully all your expectations are met or preferably exceeded on your next visit.

2/10 Terrible

Praveen

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had terrible experience at the hotel. It was partially due to hotel miss-management but more it was because of wrong booking done by Expedia. I reached hotel after driving almost 12 hours from Canada and I found that hotel changed the room type that I had booked. After taking to Expedia for almost 3 hours on phone I was relocated to another hotel in late night. My kids were sick and we had to miss our dinner because all nearby restaurants were closed when we reached the relocated hotel. I have made up my mind NOT TO BOOK thru Expedia in future. Since I am frequent traveler to US, I dont want to experience the same situation next time.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Tony Galang, el 15 ene. 2024
Thank you for sharing your comments, and we’re so concerned with your booking experience with Expedia and the hotel. Please know that our team and Expedia are working closely together to make sure this incident won't happen in the future. We hope you will consider giving us another chance in the future to provide a more positive experience.

8/10 Bueno

Mia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Enjoyed the stay.