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Opiniones de Villa Torre Bianca by Emily Hotels

5 out of 5
Villa Torre Bianca by Emily Hotels
Contrada Scattone 916, Triggianello, Polignano a Mare, BA

Opiniones

9.8

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 28 de 33 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 4 de 33 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 33 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 33 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 33 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.6/10

Condiciones de la propiedad

9.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

MARC

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were treated like royalty. A special thank you to Bianca who was a delight.
Se hospedó 5 noches en octubre de 2023
Respuesta de Serena, el 11 oct. 2023
Dear Mr Mansour,Thank you very much for your positive feedback! We are happy to know that you enjoyed your stay at Mazzarelli Creative Resort. We are always ready to provide an unforgettable experience for our guests and reading your words is very gratifying to us.We truly hope to welcome you again in the future. It will be a pleasure to host you again!

10/10 Excelente

Erik

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a perfect stay. The personnel was very kind and helpful. Our suite on the top of the tower was wonderful. Thanks again to the personnel!
Se hospedó 5 noches en septiembre de 2023
Respuesta de Serena, el 29 sept. 2023
Dear Mrs Ohse, our staff cares about your opinion, and thanks you for being here, enjoying your stay in Apulia. We look forward to host you again in the future!Kindest regards

10/10 Excelente

Bret

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stay often at 5* properties and this one checks every box. I was a bit concerned of staying here without having a car, but it’s very accessible even by a tuk from the train station. When you’re at the property they can arrange private transportation to get you anywhere you need to go as well. The property is beautiful, well maintained and excellent staff that goes out of their way to make the experience wonderful.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Satu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Upea hotelli
Upea hotelli ja mahtava palvelu. Saimme kaiken tarvittavan avun kampaajasta, vuokra-autoon! Huoneemme oli todella hieno ja korkea huonekorkeus lisäsi kohteen erikoisuutta
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Megan

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Stunning property and room!
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful introduction to Puglia
The Mazarelli Creative resort is an exceptional property. It is a beautifully renovated villa decorated with excellent taste and functionality. Each room appears to have it’s own entrance and patio area. You are surrounded by fruit and olive trees. It’s so serene. Ciara is a delightful hostess. They serve a delicious breakfast in a lovely outdoor setting. Highly recommend.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Apulian Luxury Retreat
Splendidly renovated historical villa in the Apulian countryside surrounded by olive tree groves. The duplex Royal Suite in the property’s tower is absolutely mind blowing with its 360 degree views and the superb terrace. It’s almost like a room in the sky. The excellent cuisine based on local products (2 menu choices for dinner, changing every day) suits the overall tranquil and relaxed atmosphere. The staff has been very kind and helpful and it’s been enjoyable to chat with one or the other during the stay. Thank you for providing a memorable experience.
The beautifully renovated villa.
The Royal Suite: a room in the sky.
Breathtaking views of the Apulian countryside.
Splendid pool area for lazy days.
Se hospedó 6 noches en agosto de 2022

10/10 Excelente

Raphael, LONDON

Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Tiziana

Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Iolanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Curato ed attenti ad ogni dettaglio. Un'oasi di pace e relax a pochi minuti da tutto
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

JEAN PAUL

Se hospedó 4 noches en julio de 2022

8/10 Bueno

Caroline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is a lovely hotel and people are so nice but the walls were very thin in our room and we could hear our neighbours even just cough!
Se hospedó 3 noches en septiembre de 2019
Respuesta de Serena Front Office, el 24 sept. 2019
Thank you so much, Mrs Caroline. We need our guest's feedback in order to improve our structure and its services. We would be glad to meet you again!

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Thé wifi was pathetic. We were in the Royal Suite but had little, if any signal. As we were going to a family wedding, it was very important to keep in touch. I felt that staff didn’t care and we were told that « it’s in the countryside » well so we’re all the hotels we stayed in on the way through France and Italy. The wedding venue, 2kms away, also i the countryside, had excellent WiFi. Definitely not 5*. We’ve stayed in 5* hotels all round the world and this LOOKs good but is very disappointing. For example, for four nights stay we only had two little bottles of complimentary water the first day when the temperature was about 28 degrees. Toiletries were the same as in Agrotourismo. The design of the room looks good but is totally impractical if you have a lot of luggage. The road to the hotel is like a dirt track, that is, if you manage to find the place. Very difficult to locate. Don’t bother with the restaurant. Thé breakfast area (and restaurant) allows dogs and we saw a dog being sick on the table and then it was allowed to wander back in and approach us. This is a stylish hotel which could be excellent
Se hospedó 3 noches en septiembre de 2019
Respuesta de staff, el 20 sept. 2019
Dear Mrs, thank you for feedback, we appreciate so much your review upon Mazzarelli resort. we are improving the wifi line and we are aware about this disservice, but let me say that our staff wasn't lacking of kindness and courtesy during your stay. we were all the times available and at your disposal as with all of our inner guests. we are in the countryside and the road follows the beauty of the nature's style as the design inspired to our amazing taylor made Mr mazzarelli. Finally, we are sorry that you did not notice (as soon as you booked the room) that our resort is pet friendly. we hope to welcome you here again best regards staff mazzarelli

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en agosto de 2019
Respuesta de Serena, el 12 ago. 2019
Thank you for your feedback! Mazzarelli Creative Resort

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Can’t rate the Mazzarelli resort highly enough. Wonderful staff, stunning setting and a beautiful place.
Se hospedó 4 noches en agosto de 2019
Respuesta de Serena, el 12 ago. 2019
Thank you for your feedback! We are glad you enjoyed your time at our Resort. Mazzarelli Creative Resort

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 7 noches en julio de 2019
Respuesta de Serena, el 12 ago. 2019
Thank you for your feedback! Mazzarelli Creative Resort

10/10 Excelente

maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
perfeito
Hotel ótimo! Foi uma surpresa muito agradável Achei que não seria fácil de ir a Polignano a Mare mas eh ,muito perto e a estrada linda foi tudo perfeito A unica coisa que me desagradou foi terem debitado na minha conta o valor das diárias 14 dias antes do check in como todos os hotéis fazem normalmente Mas assim mesmo voltaria
Se hospedó 4 noches en junio de 2019
Respuesta de Serena, el 12 ago. 2019
Thank you for your feedback! Mazzarelli Creative Resort

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved Mazzarelli
Mazzarelli creative is in a really beautiful area of Puglia, and very convenient to Polignano e Mare and the beaches about an hour south of there. The rooms are very large and spacious and clean. The furniture is totally nice but not luxurious. The dinner there is top notch. One of the two best meals we had. The breakfast offering is a bit lackluster. For example, the scrambled eggs sitting in the hot holder were dried out. I would definitely stay here again overall though.
Se hospedó 6 noches en julio de 2019
Respuesta de deborah, el 11 jul. 2019
Thank you for your feedback. our guest's review are very important for us to improve the services. we hope to have you here againg. best regards Mazzarelli's creative resort staff

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A gorgeous property with the friendliest staff. Can’t wait to return one day with our daughter. Only fault was that the WiFi didn’t work in our room. Every staff member was incredible and really made our stay so special
Se hospedó 7 noches en mayo de 2019
Respuesta de deborah , el 24 jun. 2019
thank you for your feedback. our customer's review are important to improve every day our services. we waiting for yor and your daughter next year. deborah and M. C. R staff

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outstanding facility and grounds. Stunning pool and views over the countryside. Staff warm and friendly. The food is very good at restaurant. We hated to leave after 3 days. There could be more information about Mr. Mazzarelli, his company and the highlights of surrounding area with a map to guide guests. All to make our time in the area more enjoyable and interesting.
Se hospedó 3 noches en junio de 2019
Respuesta de deborah, el 11 jul. 2019
thank you for your feedback we waiting for you next holidays for relaxing and spending more days here. best regards deborah

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2019
Respuesta de Serena, el 12 ago. 2019
Thank you for your feedback! Mazzarelli Creative Resort

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Struttura molto raffinata ed elegante. Personale cortese e professionale.
Se hospedó 2 noches en abril de 2019
Respuesta de Mazzarelli Creative Resort, el 8 may. 2019
Grazie mille per la Sua gentilissima review e per aver trovato il tempo di dedicarci un commento. La preghiamo di tornarci a trovare questa rimane la sua casa lontano da casa. Carissimi saluti Lo staff del Mazzarelli Resort

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

Eunice Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ELEGANTE
O Hotell fica em um lugar lindo ,uma Zona Rural há 15 minutos de Polignano a Mare ! A recepção foi calorosa ! Os apartamentos de frente para a piscina são espaçosos e confortáveise com limpeza impecável O Hotel é elegante na decoração , staff e gastronomia ! O café da manhã é completo e gentilmente atende aos pedidos extras ! O restaurate tem preço justo e pratos bem elaborados ! Elogio especial para a Deborah ,que está muito bem Preparada para orientar os hóspedes na escolha dos Restaurantes e roteiros , sempre gentil e sorridente ! Nos ajudou em tudo com muita segurança , e sempre acertando Nas sugestões ! Parabéns ! Indicarei e voltarei ao Mazzarelli onde a nossa estada foi maravilhosa !
Se hospedó 5 noches en octubre de 2018

8/10 Bueno

Christian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2018

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Outstanding and Stunning!
Outstanding and Stunning! The hotel, the service, the room, the food....ALL outstanding and Stunning!
Se hospedó 2 noches en septiembre de 2018

10/10 Excelente

stella, Cerignola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
struttura superlativa.
Cordiali ed ospitali. La struttura offre il giusto connubio tra relax e lusso.
Se hospedó 2 noches en octubre de 2017

10/10 Excelente

david

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Iwhat a nice surprise. Peaceful
Se hospedó 1 noche en septiembre de 2017

8/10 Bueno

Wing Mun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Grace Malta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exquisite hotel set in beautiful countryside
We booked this hotel for Easter weekend based on its quiet location and proximity to popular tourist towns. We loved everything about our stay - the hotel staff were extremely friendly and helpful, they added small unexpected touches to everything, and made us feel very welcome. The hotel itself is beautiful, well equipped and has incredible views in all directions. The room was spacious, had everything we needed and was very comfortable. I would recommend this hotel to anyone looking for somewhere special and secluded.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tolles Hotel, jederzeit wieder.
Sehr netter und aufmerksamer Service. Das Hotel ist ganz neu und versucht alles um den Kunden glücklich zu machen. Wir haben uns sehr nett aufgenommen gefühlt.

10/10 Excelente

Dan George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
MAZZARELLI
Probably one of the most enjoyable stays. New hotel in the heart of Puglia.