Habitación estándar, 1 cama King size, para no fumadores, hidromasaje | Caja de seguridad en la habitación y decoración personalizada
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Opiniones de Best Western Merry Manor Inn

2.5 out of 5
Best Western Merry Manor Inn
700 Main St, South Portland, ME

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 508 de 1031 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 364 de 1031 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 106 de 1031 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 32 de 1031 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 1031 opiniones" "

8.8/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan, paterson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Dee, Front Desk, el 31 mar. 2024
Thank you very much for your review. It is very important to us, and we appreciate you taking the time to let us know how your stay experience with us turned out. We hope you enjoy your stay and look forward to your future stay with us again soon!

8/10 Bueno

juan carlos reyes

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien ubicando y muy tranquilo
Se hospedó 1 noche en octubre de 2021
Respuesta de Isabel, Guest Services Manager, el 25 oct. 2021
¡Muchas gracias por dejarnos una reseña Juan! Nos alegra saber que disfrutó de su estadía con nosotros y esperamos que vuelva pronto a visitarnos.

2/10 Terrible

Tabatha

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Our room smelled horrible, we had maggots on our floor that i had to clean on numerous occasions. Our ac didnt work i brought it to the frount desk attention nothing was done about it. It was so hot and uncomfortable in our room it made it impossible to sleep. We stay there often and love it so this was very upsetting... it was for my husbands birthday and it was 3 nights.
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Joenna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very quick and easy check in
Se hospedó 1 noche en mayo de 2024
Respuesta de Dee C., Guest Services Manager, el 7 may. 2024
Thank you very much for sharing your review, it is very important to us. We hope your overall stay was to your satisfaction and you enjoyed your stay with us. We look forward to having you with us again in the near future. Thank you very much for choosing to stay with us, we greatly appreciate it.

10/10 Excelente

LAURA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place!
Se hospedó 1 noche en mayo de 2024
Respuesta de Dee, Guest Services Manager, el 5 may. 2024
Thank you very much for sharing your review, we really appreciate it. We hope you had a comfortable and enjoyable stay, and we look forward to having you with us again in the near future.

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay
Se hospedó 1 noche en abril de 2024

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was great place and they had nice breakfast in the morning. Shower was worked and was nice and hot. There is pool too. I didn't use it, but plan to in the future.
Se hospedó 1 noche en abril de 2024
Respuesta de Dee, Guest Services Manager, el 5 may. 2024
Thank you very much for sharing your review, we really appreciate it. We're happy to hear that you enjoyed your stay and found our breakfast to your liking. It's great to know that the shower met your expectations and provided a comfortable experience. Thank you very much for choosing to stay with us and we hope you get the chance to enjoy the outdoor heated pool on your next visit.

4/10 Malo

DAKOTA

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The information about the property is not up to date. I booked this location for the restaurant and bar which has not been active for 3 years from what I was told at the front counter.
Se hospedó 1 noche en abril de 2024
Respuesta de Bianca, el 3 may. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excelente

Laurie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is amazing the location, the staff, and the rooms all excellent! The pool is absolutely the best! The breakfast staff go above and beyond! Thanks Quinn!!
Se hospedó 1 noche en abril de 2024
Respuesta de Dee C., el 22 abr. 2024
Thank you very much for sharing your review. It is very important to us. We're so glad to hear that your overall was to your satisfaction, from our location to our dedicated staff and comfortable rooms. We take great pride in providing exceptional service, and we will share your kind words with Quinn and the rest of the breakfast team. Thank you very much for choosing to stay with us, and we look forward to your future stay with us again soon.

8/10 Bueno

Lucy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The kids loved the outdoor heated pool.
Se hospedó 2 noches en abril de 2024
Respuesta de Dee C., el 20 abr. 2024
Thank you very much for sharing your review with us, Lucy. We appreciate you letting us know how your experience turned out. We're glad to hear that the kids enjoyed our outdoor heated pool. We hope you had a wonderful time, and we look forward to having you with us again soon. Thank you very much for choosing to stay with us, we greatly appreciate it.

10/10 Excelente

Robert, SALEM

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We love it here. Always a great stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Dee, Front Desk, el 20 feb. 2024
Thank you for your review and feedback. It is very important to us, and we appreciate you taking the time to let us know how your stay experience with us turned out. We are so glad you had a great stay with us, and we hope to see you again soon! Thank you very much for choosing to stay with us. We greatly appreciate it!

8/10 Bueno

Heather

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Dee, Front Desk, el 20 feb. 2024
Thank you for your review and feedback. It is very important to us, and we appreciate you taking the time to let us know how your stay experience with us turned out. We hope your stay was to your satisfaction. Thank you very much for choosing to stay with us; we greatly appreciate it.

10/10 Excelente

Karen

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was clean, the staff was friendly, my daughter had fun swimming in the pool and the breakfast was good.
Se hospedó 1 noche en febrero de 2024
Respuesta de Dee, Front Desk, el 18 feb. 2024
Thank you very much for sharing your review with us. We're thrilled you enjoyed your stay with us. We take pride in maintaining clean rooms and providing friendly service to our guests. We're so glad that your daughter had a great time swimming in our pool and that you enjoyed our breakfast offerings.We look forward to having you and your family with us again soon and thank you very much for choosing to stay with us.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Dee, Front Desk, el 22 feb. 2024
Thank you very much for your review, it is important to us. We really appreciate you letting us know how your stay experience with us turned out. We hope you had a great stay! Thank you again for choosing to stay with us, and we hope to see you again soon!

8/10 Bueno

Jennifer

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Dee, Front Desk, el 10 feb. 2024
Thank you very much for sharing your review us, we really appreciate it. We hope you had a great time and enjoyed your stay. Thank you very much for choosing to stay with us and we look forward to having you with us again in the near future.

8/10 Bueno

Melanie

Se hospedó 2 noches en enero de 2024
Respuesta de Dee, Front Desk, el 22 mar. 2024
Thank you for sharing your review. It is very important to us, and we appreciate you taking the time to let us know how your stay experience with us turned out. We hope your stay was to your satisfaction and we look forward to having you with us again soon! Thank you very much for choosing to stay with us.

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Merry Manor has it all
We were in Portland to catch a show and BW Merry Manor has been a favorite of ours for years. Their location is convenient, allowing easy access to local destinations. Staff are friendly and attentive. The rooms are clean and comfortable. Breakfast is very good with lots of healthy choices. Much better than most places we have stayed. We especially love the heated outdoor pool, swimng while its snowing! The indoor jacuzzi is spacious and relaxing.
Se hospedó 1 noche en enero de 2024
Respuesta de Dee, Front Desk, el 8 feb. 2024
Thank you very much for sharing your review with us, we greatly appreciate it. We are so glad that you enjoyed your stay and were happy with our staff, location, and cleanliness. Thank you very much for choosing to stay with us, and we look forward to having you with us again in the near future.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amenities were great! Super pool and great breakfast.
Se hospedó 1 noche en enero de 2024
Respuesta de Dee, Front Desk, el 8 feb. 2024
Thank you very much for sharing your review with us, we really appreciate it. We are glad to hear that your stay with us was to your satisfaction, especially the pool and the breakfast and we will share your comment with our staff and our management. Thank you very much for choosing to stay with us, and we look forward to your future stay with us again in the near future.

10/10 Excelente

Jean

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My 10 year old grand daughter and I enjoy the outdoor heated pool and the hot tub with the hot waterfall. We like the included breakfast.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dee, Front Desk, el 22 feb. 2024
Thank you very much for sharing your review. It is important to us. We're thrilled you were satisfied with your overall stay and so glad your daughter enjoyed our pools and hot tub. We hope to see you and your family again soon. Thank you very much for choosing to stay with us.

10/10 Excelente

Alisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Dee, Front Desk, el 10 feb. 2024
Thank you very much for your sharing your review with us, we really appreciate it. We hope you had an enjoyable and comfortable stay with us. We look forward to having you with us again in the near future. Thank you very much for choosing to stay with us.

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Dee, Front Desk, el 8 feb. 2024
Thank you very much for sharing your review with us, we truly appreciate you taking the time to provide us with a review of your stay. We hope you had a wonderful time, and we look forward to your future stay with us again in the near future.

4/10 Malo

Eric

Le gustó: Servicio y personal
Se hospedó 2 noches en diciembre de 2023
Respuesta de Dee, Front Desk, el 22 feb. 2024
Thank you very much for sharing your review, it is essential to us. We greatly appreciate you letting us know how your experience with us turned out. We apologize that your stay with us was not to your satisfaction. We hope you will allow us to show you our improvement and provide you with an enjoyable and comfortable stay in the future. Thank you very much for choosing to stay with us. We really appreciate it.

8/10 Bueno

Erika, Chattanooga

Se hospedó 1 noche en diciembre de 2023
Respuesta de Dee, Front Desk, el 22 feb. 2024
Thank you very much for your review. It is very important to us, and we appreciate you letting us know how your experience with us turned out. We hope you had a pleasant stay! Thank you again for choosing to stay with us, and we look forward to having you with us again soon!

10/10 Excelente

Patricia A.

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Inn was clean and inviting. Special touches were apparent - coffee available, amazing breakfast buffet, and the staff was extremely helpful. We felt we were in a safe environment and were very comfortable.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dee, Front Desk, el 22 feb. 2024
Thank you for sharing your review and feedback, it is very important to us. We appreciate you letting us know how your experience with us turned out. We are so glad to hear that your overall stay with us was satisfactory and that you were happy with our cleanliness and services. Thank you very much for choosing to stay with us, and we look forward to having you with us again soon!

8/10 Bueno

Ryan

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Shaunalea

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Samantha

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool could be a bit warmer.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cynthia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Tricia

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
My opinion matters...
The room was cozy and comfortable but old. The closet was in an awkward spot and kind of freaked me out for a bit. I couldn't open the closet door. After about 10 minutes my bf tried and realized the door knob that had a key hole didn't turn and that the door pulled open. The bathroom was definitely outdated. I thought it was really strange that it had really, really low drop ceilings and right in the middle of the ceiling was the fan which looked like it was about to fall out of the ceiling. There were gaps in the drop ceiling panels from the fan pulling/falling down which could have happened at anytime. The pool area was awesome except to get to the inside where the hot tub was, you had to go outside and walk through the courtyard in the freezing cold. That was upsetting to me. I truthfully don't think I would ever stay there again.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ashley

Se hospedó 1 noche en diciembre de 2023
Respuesta de Dee, Front Desk, el 22 feb. 2024
Thank you very much for your review, it is crucial to us. We really appreciate you letting us know how your experience with us turned out. We hope you enjoyed your stay! Thank you for choosing to stay with us, and we look forward to your future stay with us again soon!

10/10 Excelente

Angela

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Always a great experience, very friendly staff, super clean, awesome hot tub/pool area!! Very well kept hotel especially for such a reasonable price!
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

chrystine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms have been updated making them super clean and comfortable. The pool can't be beat!! We go just for that! Staff is super--all super friendly, helpful, fun.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Quinn , el 28 nov. 2023
Thank you for your review! I'm happy to hear that you enjoyed your stay, and that our team made such a positive impression. We hope to see you again in the future.

8/10 Bueno

Shawna

Viaje familiar
Le gustó: Limpieza y servicio y personal
Our room was updated since last time which was nice. Building is old but clean. Disappointed that the outside heated pool was closed our first night but it was open the second night which was great and we were happy about.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Jenny

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
close to highway
Se hospedó 1 noche en noviembre de 2023
Respuesta de Quinn , el 28 nov. 2023
Thank you for your review! I'm happy to hear that you enjoyed your stay, and we hope to see you again in the future.

8/10 Bueno

Autumn

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
The heated pool is amazing
Se hospedó 3 noches en noviembre de 2023
Respuesta de Quinn , el 28 nov. 2023
Thank you for your review! I'm happy to hear that you enjoyed the pool. We hope you'll return in the future to enjoy it again.

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super convenient to everything and the turnpike. Excellent breakfast buffet. Clean and spacious room. Very friendly and helpful staff.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Quinn , el 28 nov. 2023
Thank you for your review! I'm so happy to hear how many things you enjoyed about your stay, especially that our team made a positive impression. We hope to see you again in the future.

8/10 Bueno

James

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

John

Viaje familiar
All good
Se hospedó 1 noche en noviembre de 2023
Respuesta de Quinn, el 26 nov. 2023
Thank you for your review! I'm happy to hear that you enjoyed your stay, and we all hope to see you again in the future.

10/10 Excelente

Jenna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean and spacious. The beds were comfortable. Also the hotel was conveniently located near Portland and the Mall.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Quinn, el 14 nov. 2023
Thank you for your review! I'm happy to hear that you enjoyed your stay, and we hope to see you again in the future.

10/10 Excelente

Emma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Quinn , el 12 nov. 2023
Thank you for your review! I'm happy to see that you enjoyed your stay, and we hope to see you again in the future.

8/10 Bueno

Brenda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mattress needs changing. Sags
Se hospedó 1 noche en octubre de 2023
Respuesta de Quinn , el 6 nov. 2023
Thank you for your feedback! I'm happy to see that you enjoyed your stay, and we hope to see you again in the future.

10/10 Excelente

Lisa

Se hospedó 1 noche en noviembre de 2023
Respuesta de Quinn, el 7 nov. 2023
Thank you for your review! I'm happy to see that you enjoyed your stay, and we all hope to see you again in the future.

8/10 Bueno

Kristian

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Multiple weird smells.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nathan , Assistant Guest Services Manager, el 30 oct. 2023
Thank you for your feedback. We are glad to see you had a good stay overall and we hope to see you gain soon!

10/10 Excelente

Ferdelaida

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Quinn , el 30 oct. 2023
Thank you for your review! I'm happy to see that you enjoyed your stay, and we hope to see you again in the future.

10/10 Excelente

Dolcie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Quinn , el 30 oct. 2023
Thank you for your review! I'm happy to see that you enjoyed your stay, and we hope to see you again in the future.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Pleasant stay
Staff friendly, helpful. Quick check in, room condition very good. Takes pets with no problem.
Se hospedó 1 noche en octubre de 2023
Respuesta de Quinn , el 28 oct. 2023
Thank you for your review! I'm so happy to see that you enjoyed your stay, and we hope to see you and your furry friends again in the future.

10/10 Excelente

Anne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Dee, Front Desk, el 25 oct. 2023
Thank you very much for your review, we really appreciate it. We hope you enjoyed your stay and we are looking forward to your future stay with us again in the near future.

10/10 Excelente

Renee A

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed our stay here very much. The staff was very friendly. The breakfast each morning was good too. I would definitely stay here again and recommend it to friends and family.
Se hospedó 4 noches en octubre de 2023
Respuesta de Nathan , Assistant Guest Services Manager, el 24 oct. 2023
We are glad to hear you had a good stay and hope to see you again soon!

8/10 Bueno

Edwin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location with easy access to highways and Portland. Room was very clean and well set up. Only issue was spotty WiFi.
Se hospedó 2 noches en octubre de 2023
Respuesta de Nathan , Assistant Guest Services Manager, el 24 oct. 2023
We are glad to hear you had a good stay and hope to see you again soon!