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Opiniones de Embassy Suites by Hilton Portland Airport

3.5 out of 5
Embassy Suites by Hilton Portland Airport
7900 Ne 82nd Ave, Portland, OR

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 1200 de 1861 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 389 de 1861 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 129 de 1861 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 68 de 1861 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 75 de 1861 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mayra

Se hospedó 1 noche en diciembre de 2023
Respuesta de Katie, el 25 dic. 2023
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to your next stay with us. Safe travels.

8/10 Bueno

Francisco J

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Katie, el 27 sept. 2023
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to your next stay with us. Safe travels.

10/10 Excelente

Leticia

Viaje en pareja, Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicios
Perfecto
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 10 sept. 2023
Dear Leticia,We love to hear your stay was perfect; thanks for making our day! On behalf of the entire team at our Embassy Suites by Hilton Portland, it was a pleasure to host you, and we can’t wait to welcome you again. Best,Matt DalrympleGeneral Manager

10/10 Excelente

Brenda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bonito lugar , y las personas muy amables gracias
Se hospedó 2 noches en agosto de 2023
Respuesta de Katie, el 20 ago. 2023
Gracias a Toy por tu amable y generosa reseña. Fue un placer tenerlo como nuestro invitado. Esperamos su próxima estadía con nosotros. Viajes seguros.

10/10 Excelente

matias

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Katie, el 3 ago. 2023
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to your next stay with us. Safe travels.

10/10 Excelente

Juan Noe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy Bien!
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 26 jul. 2023
Dear Juan Noe,We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review and for choosing our hotel. Please visit us again soon.Best,Matt DalrympleGeneral Manager

4/10 Malo

Javier

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicios
El Hotel está muy bonito la comida está muy bien Lo que no me gusto y me molesto que estuvimos con mi familia seis Diaz y ni un día llegaron hacer limpieza eso fue lo que no me gusto
Respuesta de GM, el 9 dic. 2022
Dear Javier,Our housekeeping service is now tailored to your comfort. We are pleased to fulfill requests for extra towels and amenities or to schedule a room cleaning. I am sorry if this was not properly communicated and if we let you down. We appreciate you choosing our hotel and providing feedback. We hope you'll consider a return visit.Sincerely,Matt DalrympleGeneral Manager

10/10 Excelente

vilma

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto mucho.
Se hospedó 3 noches en febrero de 2022
Respuesta de GM, el 23 feb. 2022
Dear vilma, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Sincerely, Matt Dalrymple General Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El personal muy atento y agradable,
Se hospedó 1 noche en agosto de 2021
Respuesta de GM, el 23 ago. 2021
Dear Anonymous, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Matt Dalrymple General Manager

4/10 Malo

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza y servicios
No me gusto
Se hospedó 3 noches en agosto de 2021
Respuesta de Katie, el 20 ago. 2021
Thank you so much for your honest review. I am sorry to hear you were not satisfied with your stay. We appreciate your feedback and will use it to better the next guest experience. It was a pleasure having you as our guest. Hope to see you again in the near future. Safe travels.

10/10 Excelente

Erin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Except for some loud kids running around the property at night, it was perfect.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM , el 5 may. 2024
Dear Erin, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time. Best, Evan Littlefield, GM

8/10 Bueno

Tara

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
My family and I enjoyed the hotel. The kids said the pool was a bit chilly but still fun. The only complaint we had was that the food we got delivered from room service was not that good. We order fries and garlic bread. They both came lukewarm at best and a bit soggy like they had been sitting for a while. The staff was amazing and the room was nice as well.
Se hospedó 1 noche en abril de 2024
Respuesta de GM , el 1 may. 2024
Dear Tara, Your feedback is welcomed and appreciated. Reflections like yours, highlighting strengths and opportunities, allow us to monitor and improve our guest experience. I'm glad to hear you enjoyed our friendly service and nice accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Evan Littlefield, GM

10/10 Excelente

Michelle

The stay was great.
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 1 may. 2024
Dear Michelle, We are thrilled you had a great stay! Thank you for the review, and please visit us again. Best, Evan Littlefield, GM

10/10 Excelente

Courtney, Anchorage

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Katie Front Office Supervisor, el 5 may. 2024
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to having you as our guest in the future. Safe travels.

10/10 Excelente

Susan

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Katie Front Office Supervisor, el 5 may. 2024
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to having you as our guest in the future. Safe travels.

10/10 Excelente

Alondra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Katie Front Office Supervisor, el 23 abr. 2024
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to hosting you again. Safe travels.

10/10 Excelente

Tammie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and clean
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 16 abr. 2024
Dear Tammie, It is wonderful that our great location was enjoyed and we appreciate you noting our overall cleanliness standards. Thank you for staying with us and it would be our pleasure to host you once again. Best, Evan Littlefield, GM

10/10 Excelente

Amber

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice room size, comfortable beds!!
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 16 abr. 2024
Dear Amber, Thank you so much for your kind review! We appreciate you taking the time to share your thoughts with us. We are thrilled that our spacious rooms and comfortable beds were the highlights of your stay! Thank you for choosing our hotel and we look forward to having you back again soon! Best, Evan Littlefield, GM

8/10 Bueno

stephanie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the room, beautiful common spaces, fantastic breakfast options. Only wish they had a hot tub, pool was great.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 16 abr. 2024
Dear stephanie, We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Evan Littlefield, GM

10/10 Excelente

Cole

Se hospedó 1 noche en abril de 2024
Respuesta de Katie Front Office Supervisor, el 5 may. 2024
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to having you as our guest in the future. Safe travels.

10/10 Excelente

Lynda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Free drinks
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 12 abr. 2024
Dear Lynda, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Evan Littlefield, GM

10/10 Excelente

Craig

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
By the airport.
Se hospedó 2 noches en abril de 2024
Respuesta de Katie Front Office Supervisor, el 11 abr. 2024
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to hosting you again. Safe travels.

10/10 Excelente

Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Katie Front Office Supervisor, el 11 abr. 2024
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to hosting you again. Safe travels.

10/10 Excelente

Kelsee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great time!
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 9 abr. 2024
Dear Kelsee, Thank you for informing us that you had a great experience during your visit. We value your business and appreciate your patronage. Best, Evan Littlefield, GM

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the open space. Staff was very friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 8 abr. 2024
Dear Maria, All compliments are welcome, but it is gratifying to hear you recognize our staff. They truly breathe warm hospitality into every aspect of our hotel and make it a great place to stay. Your kind review is appreciated and will be shared with the team. Please visit again soon! Best, Evan Littlefield, GM

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super close to airport, hotel restaurant was great, good food, staff was excellent. Drinks were really good too, my Old Fashion was excellent. Will stay here from now on.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 8 abr. 2024
Dear Richard, We are always delighted to hear that our guests plan to return to our hotel, as it is the best compliment we can receive. Thank you for taking the time to share your wonderful review with us. On behalf of our entire staff, I would like to express our gratitude for your business and we look forward to welcoming you back soon. Best, Evan Littlefield, GM

10/10 Excelente

•Dxisy•

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 7 abr. 2024
Dear •Dxisy•, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Evan Littlefield, GM

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing staff, rooms, and food.
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 7 abr. 2024
Dear William, Thank you for taking the time to share your feedback. We greatly appreciate your kind comments about our amazing staff, rooms, and food. We look forward to welcoming you back soon. Best, Evan Littlefield, GM

6/10 Aceptable

Reva

Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 26 abr. 2024
Dear Reva, Thank you for choosing us. We apologize that your experience was not exceptional, but we appreciate your feedback and hope to exceed your expectations in the future. Sincerely, Evan Littlefield, GM

10/10 Excelente

Riley

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
3 minutes from the airport. Could not be anymore convenient. The Continental breakfast was exceptional. Highly recommend!
Se hospedó 1 noche en marzo de 2024
Respuesta de Katie Front Office Supervisor, el 5 abr. 2024
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to your future stays with us. Safe travels.

10/10 Excelente

MARITESS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s close to airport and shopping malls.
Se hospedó 3 noches en marzo de 2024
Respuesta de Katie Front Office Supervisor, el 3 abr. 2024
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to your future stays with us. Safe travels.

8/10 Bueno

Michael

Se hospedó 1 noche en abril de 2024
Respuesta de Katie Front Office Supervisor, el 23 abr. 2024
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to hosting you again. Safe travels.

10/10 Excelente

Sravan Kumar, FREMONT

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When I booked, I was given to understand that the place will be noisy with the airplanes / property next to airport. In the 4 nights that I stayed, I heard the airplane once. The staff is friendly, the hotel is clean and the mall just one exit (5 min) away. Altogether the family had a wonderful stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de GM, el 2 abr. 2024
Dear Sravan Kumar, We were honored to host you and appreciate your high praise. We are thrilled you enjoyed your time with us and that we exceeded your expectations. Thank you for especially acknowledging the staff and for sharing that we provided you with a wonderful experience. We can't wait to welcome you again as it was truly our pleasure to host you. Best, Evan Littlefield, GM

10/10 Excelente

Yliana

Se hospedó 1 noche en abril de 2024
Respuesta de Katie Front Office Supervisor, el 23 abr. 2024
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to hosting you again. Safe travels.

10/10 Excelente

Donnabel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to the airport
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 2 abr. 2024
Dear Donnabel, Thank you for your recent stay with us. We are delighted to hear that you enjoyed our prime location. We appreciate your feedback and look forward to welcoming you back soon! Best, Evan Littlefield, GM

8/10 Bueno

Roochie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love their complimentary drinks/snacks. Parking is ok but you have to pay $20 extra per day.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Dear Roochie, Our happy hour has impressed many travelers, so I am glad that you found it exceptional as well. Our staff works hard to provide each guest with a wonderful experience, and we are thrilled we exceeded your expectations. We appreciate you staying and recommending our hotel. Please come see us again soon! Best, Evan Littlefield, GM

10/10 Excelente

Marifi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the ambiance and the service.Employees were all nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 1 abr. 2024
Dear Marifi, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Evan Littlefield, GM

10/10 Excelente

Steve

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was more than expected. Easy airport shuttle.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 31 mar. 2024
Dear Steve, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Best, Evan Littlefield, GM

10/10 Excelente

Latasha, Portland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Checking in was a breeze. Friendly and respectful staff. Good locations
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 31 mar. 2024
Dear Latasha, It sounds like every aspect of your stay was great from start to finish; we are glad to hear it! Thank you for choosing our Embassy Suites for your travel needs and for taking the time to sing our praises. Hosting you was our pleasure, and we hope to do so again anytime you need to return to Portland. Best, Evan Littlefield, GM

10/10 Excelente

Wendy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Katie Front Office Supervisor, el 3 abr. 2024
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to your future stays with us. Safe travels.

10/10 Excelente

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly. Facility was excellent. Breakfast was to die for.
Se hospedó 1 noche en marzo de 2024
Respuesta de Katie Front Office Supervisor, el 27 mar. 2024
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to your future stays with us. Safe travels.

10/10 Excelente

Jessica

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved this family friendly property. The complimentary breakfast is delish and the kids loved that the front desk hands out food to feed the fish. One of the highlights for the kids is the pool is open from 7 am to 11 pm so they got a lot of water play time ! So close to food and IKEA :). Definitely recommend and will be returning
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 26 mar. 2024
Dear Jessica, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff; I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Evan Littlefield, GM

10/10 Excelente

Shannon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful interior, spacious rooms and excellent breakfast. Great staff!
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 26 mar. 2024
Dear Shannon, What a wonderful review! The staff works hard to try and provide every guest with an experience just like the one you shared with other travelers and us. We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Evan Littlefield, GM

10/10 Excelente

Cely

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly and helpful
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 24 mar. 2024
Dear Cely, We are thrilled to hear that you had an enjoyable stay with us! Thank you for recognizing our friendly associates and the level of service provided! We can’t wait to welcome you again. Best, Evan Littlefield GM

10/10 Excelente

monicah

Se hospedó 1 noche en febrero de 2024
Respuesta de Katie Front Office Supervisor, el 23 mar. 2024
Thank you for your kind and generous review. It was a pleasure having you as our guest. We look forward to your future stays with us. Safe travels.

8/10 Bueno

Bethany

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Experienced some plumbing issues which resulted in a room change and having to use the lobby bathrooms the next morning even in the second room but otherwise a pleasant stay. The staff was attentive, and we all really enjoyed the free breakfast which included custom omelets.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 27 mar. 2024
Dear Bethany, I'm glad to hear that you had a pleasant stay, despite some flaws. Thank you very much for taking the time to share your kind words with other potential travelers and us. We hope you will consider returning for a flawless experience next time. Best, Evan Littlefield, GM

8/10 Bueno

Kathleen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I'd been looking at apartments all week.When I opened the door, it struck me that a person could easily move in and have a well organized apartment. It was comfortable and stylish and had living room and desk/dinner table laid out in a very livable, thoughtful manner. All the comforts of home.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 22 mar. 2024
Dear Kathleen, Sincere thanks for taking the time to share your review. I'm thrilled to learn about the comfort and convenience you enjoyed during your stay with us! Hosting you was an absolute pleasure, and we look forward to welcoming you back soon. Best, Evan Littlefield GM

10/10 Excelente

Keith

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to the airport. Check in process was smooth with very helpful staff. Rooms were very nice
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 22 mar. 2024
Dear Keith, Thank you for taking the time to write to us. I am thrilled that you had a comfortable and convenient stay with us! It was an absolute pleasure to have you as our guest, and we look forward to welcoming you back soon. Best, Evan Littlefield GM

2/10 Terrible

Chu

No le gustó: Limpieza y servicio y personal
Respuesta de GM, el 18 mar. 2024
Dear Chu, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Evan Littlefield, GM

10/10 Excelente

Jennifer

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Everything was wonderful
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 22 mar. 2024
Dear Jennifer, Thank you so much for your generous review. We strive to provide exceptional experiences for our guests and love to know that we delivered! It was a pleasure to host you, and we can't wait to welcome you back! Best, Evan Littlefield GM