Áreas de la propiedad

Opiniones de Kimpton Riverplace Hotel, an IHG Hotel

4.5 out of 5
Kimpton Riverplace Hotel, an IHG Hotel
1510 S Harbor Way, Portland, OR

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 623 de 867 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 166 de 867 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 48 de 867 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 20 de 867 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 867 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

8.4/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

EDUARDO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Every thing was all right
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 9 abr. 2024
Eduardo, we're delighted your stay at Kimpton RiverPlace Hotel was pleasant. We strive to ensure every guest has an enjoyable, trouble-free stay. Your feedback is appreciated, and we hope to see you again soon.

10/10 Excelente

ALEJANDRO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
3 excelentes días en Portland
Excelente ubicación y calidad comparado vs. precio. Todo el personal es muy amable.
Se hospedó 2 noches en octubre de 2018
Respuesta de Parker, el 6 nov. 2018
Thank you so much for the great review! We hope to see you again soon!

10/10 Excelente

oscar, cancun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
Muy buena ubicación, lindo hotel buen servicio todo cxelnte
Se hospedó 1 noche en septiembre de 2018
Respuesta de Whitney B., Gerente General, el 22 sept. 2018
¡Gracias por ser nuestro invitado!

10/10 Excelente

stefanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect in every way
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 2 may. 2024
Stefanie, it's wonderful to hear how much you enjoyed your visit to Kimpton RiverPlace Hotel. We work hard to ensure our guests have an exceptional experience, so your praise means a lot to us. Thank you for choosing our hotel and for your glowing review. We look forward to your next stay with us.

2/10 Terrible

Ronda

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
I would have given the hotel 4-5 stars. I booked a king suite and it was nice, quiet & roomy. Everything was nice until I checked out. The guy at the front desk was extremely rude to me. I was just going over the bill and had every right to question a few things. A hotel is a hospitality job and he failed in that department. I won't be returning to this hotel. I want to fully enjoy my stay from start to finish.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 2 may. 2024
Ronda, it seems that your stay had a promising start, but ended on an unsatisfactory note. We regret that your interactions during the billing process did not reflect the hospitality we strive to offer. Please rest assured that we take your feedback seriously and will address it with our team members to ensure an improved experience for all guests in the future. We truly hope you'll reconsider and give us another opportunity to serve you better.

10/10 Excelente

Jack

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exceptional Expensive but worth every $
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 10 abr. 2024
Jack, it's fantastic to know you felt your stay at Kimpton RiverPlace Hotel was well worth it! We endeavor to provide an exceptional and valuable experience for our guests. We eagerly anticipate your next visit.

10/10 Excelente

Paul

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 17 abr. 2024
Paul, thank you for your perfect score! We are overjoyed to hear that you enjoyed your stay at Kimpton RiverPlace Hotel. We eagerly await your next visit.

10/10 Excelente

Kathryn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great service!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 12 mar. 2024
Kathryn, it's magnificent to know that you experienced exceptional service at Kimpton RiverPlace Hotel. Our team members strive to make each guest's stay memorable and your positive feedback is appreciated. We look forward to welcoming you back for another stellar visit.

10/10 Excelente

James M

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable and cozy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 5 mar. 2024
James, it's fantastic to hear that you found Kimpton RiverPlace Hotel to be very comfortable and cozy. We strive to provide our guests with a relaxing experience and we're glad we met your expectations. We're looking forward to welcoming you back in the future.

6/10 Aceptable

Armin

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
I don't know if this is issue with the hotel or booking through expedia, I booked and paid for a king bed and ended up having a queen. When mentioned to hotel, they said we can't do anything and no refund because it is booked through expedia and that means whatever room is available to me I should get. Important detail to know. I stay in a hotel or b&b almost every month for years and this never happened to me.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 25 feb. 2024
Armin, we regret to hear that there was a mix-up in room selections during your stay. While booking channel complexities sometimes come into play, it's our priority to ensure the comfort and satisfaction of our guests. While we could not address the matter on-spot, we're certainly taking note of your experience. We appreciate your feedback as a seasoned traveler and hope you'll allow us another opportunity to serve you better.

6/10 Aceptable

Michael

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Property was ok, outside the property needs help and police
Respuesta de Customer Service, el 21 feb. 2024
Michael, thank you for sharing your feedback. It's apparent you had mixed experiences during your stay. The exterior of the property is something we continuously work on improving. Additionally, we aim to maintain a safe and secure environment for all our guests, with security measures taken into account. We hope that on your next visit, you will witness improvements in these aspects.

10/10 Excelente

Timothy

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 3 feb. 2024
Thanks for the perfect rating, Timothy!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Kimpton RiverPlace Hotel.Have a wonderful day!

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Valet was convenient, staff very attentive and kind.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service, el 1 ene. 2024
Jason, we're thrilled to hear your kind words about your experience at Kimpton RiverPlace Hotel. It's wonderful to know the convenient valet service and attentiveness of our team members added value to your stay. Your feedback is much appreciated, and we look forward to your next visit!

10/10 Excelente

Wayne

Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 17 dic. 2023
Thank you for taking the time to leave this wonderful rating, Wayne! We hope to see you again soon at Kimpton RiverPlace Hotel so we can share yet another amazing experience!

8/10 Bueno

Ramakrishna

Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 15 dic. 2023
We appreciate your lovely rating, Ramakrishna!The satisfaction of our guests is important to us so we can't wait to see you back again at Kimpton RiverPlace Hotel soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 6 dic. 2023
John, it's heartening to know that your stay at Kimpton RiverPlace Hotel met your expectations. We appreciate your rating and do hope that you'll choose us again in the future. We strive to provide an exemplary experience for each guest. Thanks again for taking the time to share your feedback.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 17 nov. 2023
We appreciate your four-star rating of Kimpton RiverPlace Hotel. Your feedback means a lot to us, and we're glad you had a satisfying stay. We look forward to welcoming you back for an even better experience.

8/10 Bueno

Rob

Le gustó: Limpieza
Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Service, el 14 nov. 2023
Rob, we're pleased to see that you had an enjoyable stay at Kimpton RiverPlace Hotel. We appreciate your rating and hope to welcome you back again in the future.

6/10 Aceptable

Richard

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
We were put in a room where construction crews were right outside our window, loudly grinding and sawing siding. So loud i couldn't speak on the phone or open draps for privacy. Why pay extra for a river view and not be able to open the drapes? We did change rooms
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service, el 12 nov. 2023
Richard, we understand how construction noise can be disruptive and we're sorry that you had an experience like this. It's important for us to ensure that all of our guests can fully enjoy their accommodation and the view, so we're glad to hear that a room change was facilitated. Going forward, we aim to communicate any nearby activities more effectively to help prevent any surprises. We hope you'll consider giving us another opportunity to provide a more serene stay in the future.

10/10 Excelente

Zixuan

Good view and good service
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 23 oct. 2023
Zixuan, it's delightful to hear that you enjoyed the vista and service at Kimpton RiverPlace Hotel. We strive to showcase our scenic location and serve our guests with utmost dedication. Looking forward to welcoming you back!

10/10 Excelente

Alisse

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Joseph was very helpful at the front desk and the property is in a great location. Room was very clean and spacious, with modern decor. DoorDashed dinner and stayed in!
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 10 oct. 2023
Alisse, we're delighted to read about your positive experience at Kimpton RiverPlace Hotel. It's wonderful to hear that Joseph was able to assist you efficiently and that you appreciated our prime location. We're glad that you found the room to be spotless and roomy, featuring contemporary aesthetics. Using DoorDash to enjoy dinner within our quarters seems like a perfect stay-at-home treat! Your feedback is appreciated, and we’d love to welcome you back anytime.

10/10 Excelente

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful property on the rivers edge, near downtown area. Staff was both very friendly and informative. Would definitely stay there again!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 5 oct. 2023
Philip, we are thrilled to learn that you enjoyed your stay at Kimpton RiverPlace Hotel. It's heartwarming to know the riverside location and proximity to downtown enhanced your visit. Also, our team members take great pride in offering our guests a friendly and informative service and their excitement about hearing of your wish to return is immeasurable. Looking forward to welcoming you back soon!

10/10 Excelente

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thank you for such a great service, your hotel is top notch. Loved how stylish and well organized it is.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Customer Service, el 24 sept. 2023
Sandra, it's nuanced feedback like yours that highlights the effort the Kimpton RiverPlace Hotel puts into providing superb service. We're elated to hear that our distinctive and orderly ambiance resonated with you. Thank you for appreciating our work, we hope to host you again soon.

8/10 Bueno

Julia

Viaje en pareja
No le gustó: Servicios
Great view. Sadly left personal belonging that housekeeping didn’t find.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service, el 18 sept. 2023
Thank you for the 4-star rating, Julia!We are delighted to see that you had a wonderful time at Kimpton RiverPlace Hotel. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

6/10 Aceptable

Douglas

Le gustó: Limpieza y condiciones de la propiedad
Room was pretty nice we had a cottage/condo. The area was riverfront so that was beautiful. If was easy access to lots of tourists attractions. Valet service was expensive and they were a little shady as they tell you the parking lot just down the way has break ins and then proceed to stay there is one further down around to corner etc but it seemed to us from watching during our stay they use the first lot for the valet cars so a little suspect to us. Also unfortunately when we stayed the restaurant was understaffed so long waits and ok food. Overall a good stay but a few downsides too.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Customer Service, el 9 sept. 2023
Douglas, your input concerning your recent stay is appreciated. It's great to hear that you enjoyed the beautiful riverfront location and the close proximity to tourist attractions. Our valet parking garage is on hotel property and not accessible to the public. The two lots you are referring to are never used by the hotel. We apologize for any confusion regarding our parking service and any perceived incongruence there - we work continually to ensure the security and convenience of our guests' vehicles. Regarding your dining experience, it's regretful to learn it didn't meet your expectations due to the wait time. Kimpton RiverPlace Hotel continually seeks to provide top-notch services, and your feedback will aid us in achieving this. We hope you consider staying with us again for a chance to show you our commitment to improvement.

10/10 Excelente

Gerald

Se hospedó 1 noche en septiembre de 2023
Respuesta de Michael Hall, Operations Manager, el 26 sept. 2023
Gerald thank you for the 5 star rating and your recent stay at the Kimpton RiverPlace. We hope to see you again soon here at the RiverPlace.

10/10 Excelente

Scott

Se hospedó 2 noches en agosto de 2023
Respuesta de Customer Service, el 21 sept. 2023
Thanks, Scott! It's outstanding your time at Kimpton RiverPlace Hotel was fantastic. We can't wait until your next visit!

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic location. Safe and Serene
Fantastic location right on the waterfront and beautiful park. Always appreciate Kimpton properties for their dog friendly policies. Nice service all around. The rooms are large, but are not decorated in typical Kimpton fashion. A little more whimsy would go a long way in blending with the brand.
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 23 ago. 2023
Jennifer, it's fantastic to hear you enjoyed your stay and cherished the prime location of Kimpton RiverPlace Hotel. We're proud to be known for our pet-welcoming policies and overall exceptional service. We appreciate your insights that not only offer guidance on the enhancements but can also perfect our guest experience. We're looking forward to hosting you and your furry friend again soon.

10/10 Excelente

William

Se hospedó 3 noches en agosto de 2023
Respuesta de Customer Service, el 11 sept. 2023
Thanks for the perfect rating, William!We're pleased to hear that you have fully enjoyed your stay at Kimpton RiverPlace Hotel, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en agosto de 2023
Respuesta de Customer Service, el 20 ago. 2023
Thank you for sharing your perfect rating with us, John!It's wonderful to see how much you appreciated your time at Kimpton RiverPlace Hotel! We want everyone to feel right at home at Kimpton RiverPlace Hotel. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

6/10 Aceptable

Gloria

Viaje en pareja
No le gustó: Servicios
Lack of service - check in is 4:00 pm but I came early; they were going to text me but I had to follow up after 4:00. restaurant service was slow. Check in provided no information on the property. Location is great on riverfront. I hate to give a bad review, but for a Kimpton this was disappointing.
Se hospedó 3 noches en agosto de 2023
Respuesta de Customer Service, el 17 ago. 2023
Gloria, thank you for sharing your experience. We regret your recent visit didn't fully match your expectations, particularly regarding your early check-in and on-site dining experience. Rest assured, we're working diligently to ensure our guests feel fully informed about our property upon check-in. We appreciate your feedback about our prime riverfront location and we're committed to reaching the high standards you've come to expect from us. We hope you give us another chance in the future.

10/10 Excelente

Laurie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
LOVED BEING DOWN BY THE HARBOR AND HAVING THE NICE WALKING PATH RIGHT THERE, THE RESTAURANT ON SITE WAS SUPERB. The street noise late night was significant until around midnight or shortly after, perhaps request a room that does not face the street but rather is facing the harbor.
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 15 ago. 2023
Laurie, it's fantastic to know you enjoyed being by the harbor and taking advantage of the walking path. We're indeed proud of our location at Kimpton RiverPlace Hotel. We're thrilled the on-site restaurant exceeded your expectations too. Concerning your feedback about the street noise, thank you for sharing it. We value your suggestion and welcome the opportunity to enhance your future visits to our hotel.

8/10 Bueno

Darshan

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 3 noches en julio de 2023
Respuesta de Customer Service, el 9 ago. 2023
Hello Darshan,Thank you for selecting Kimpton RiverPlace Hotel for your stay. We're pleased to see that you had a positive experience. Your feedback is valuable to us and we hope to have the opportunity to serve you again in the future.Kind regards.

10/10 Excelente

Mariko

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 7 ago. 2023
Thank you for the 5 out of 5 rating, Mariko!We're thrilled to see how much you enjoyed staying at Kimpton RiverPlace Hotel. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excelente

Sam

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved being by the river. Great friendly staff loved the decor
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 1 ago. 2023
Sam, it's wonderful to know that your stay at Kimpton RiverPlace Hotel met all your expectations.We are delighted you relished our strategic riverfront location and appreciated our attentive team members. Your recognition towards our aesthetic interior design is truly appreciated. We are looking forward to serving you again on your next visit!

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful hotel room and outdoor space.
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 1 ago. 2023
Amy, it's pleasant to hear you enjoyed your experience at Kimpton RiverPlace Hotel, noting the beauty of both your room and our outdoor spaces. We are looking forward to having you stay with us again!

10/10 Excelente

Marilyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is just delightful in every way. We enjoyed sitting in the rocking chairs outdoors with a glass of wine.
Se hospedó 2 noches en julio de 2023
Respuesta de Customer Service, el 28 jul. 2023
Marilyn, it fills us with joy to hear that your stay at the Kimpton RiverPlace Hotel was delightful. We are glad that you enjoyed our outdoor lounging and the ambiance it provides with a glass of wine. We look forward to the opportunity of welcoming you back soon.

10/10 Excelente

Gerrit

Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 28 jul. 2023
Thanks for the fantastic rating, Gerrit!It's outstanding we could exceed your expectations during your stay at Kimpton RiverPlace Hotel. We're all looking forward to your next stay with us.

10/10 Excelente

Frances

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great suite with waterfront view
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 28 jul. 2023
Frances, thank you for sharing your positive feedback. It's fantastic to hear that you enjoyed the amazing suite and waterfront view at Kimpton RiverPlace Hotel. We look forward to welcoming you back soon!

10/10 Excelente

Kathy

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is on the Columbia River with a lovely parklike greenbelt adjacent and a nice restaurant on the property. The room was a little small, but a good layout. This was my second stay at a Kimpton Hotel and will always be my choice whenever available.
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 22 jul. 2023
Thank you for the perfect rating, Kathy!We are very pleased to hear that you had a wonderful stay at Kimpton RiverPlace Hotel. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excelente

Kenny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Customer Service, el 21 jul. 2023
Hello Kenny,It's wonderful to know that you had an exceptional stay with us. Your satisfaction is of utmost importance to our entire team here at Kimpton RiverPlace Hotel.While your feedback was extraordinary, we understand that every interaction creates an impact. In absence of detailed comments, we can only hope that every aspect of your visit, from check-in to check-out, was to your liking and met or exceeded your expectations.Our team tirelessly strives to ensure each guest encounter is delightful and unique. From our welcoming reception, to the quality of accommodation, ambiance, and other amenities, we aim at creating a wonderful experience.Given the opportunity, we would be thrilled to receive more insights about your stay. Particularly, what specific elements you found most enjoyable or which area was particularly impressive, etc. Reviews like yours motivate us in our continuous pursuit of excellence and your constructive feedback helps us serve better, always.Kimpton RiverPlace Hotel thanks you again for choosing us for your stay and we hope to see you again soon. In the meantime, wishing you all the best and pleasant travels always.

10/10 Excelente

JOE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Customer Service, el 15 jul. 2023
Thank you for the great rating, Joe!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Kimpton RiverPlace Hotel! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excelente

Gwendolyn, Beaverton

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I love that the entire property is per friendly and they do not charge extra. That is very rare these days. Great service all around.
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 7 jul. 2023
Thank you for the excellent rating, Gwendolyn!Your positive remarks on our pet-friendly environment and policy are greatly appreciated. We're delighted to hear that you appreciate this aspect of our hotel. It's our goal to create a welcoming atmosphere where everyone feels at home, including their beloved pets.Additionally, it's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations.Our goal is to go above and beyond to ensure our guests have a memorable experience at Kimpton RiverPlace Hotel! We look forward to hosting you again soon.

6/10 Aceptable

Nancy Ann

Le gustó: Servicio y personal
Desk clerk staff was excellent. Housekeeping not so much. Staff at restaurant not so great. Good location.
Se hospedó 5 noches en junio de 2023
Respuesta de Customer Service, el 3 jul. 2023
We appreciate the feedback, Nancy.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Safe, clean and great view. Staff was excellent and friendly.
Se hospedó 2 noches en junio de 2023
Respuesta de Customer Service, el 27 jun. 2023
Thank you for the fantastic rating, Sarah!We strive to make all of our guests feel welcome and relaxed during their time at Kimpton RiverPlace Hotel! We can't wait to see you again soon.

10/10 Excelente

Kevin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent location
Se hospedó 1 noche en junio de 2023
Respuesta de Customer Service, el 15 jun. 2023
Kevin,Thank you for taking the time to share your experience at Kimpton RiverPlace Hotel. We're thrilled to hear that you found our location excellent, as we strive to provide a convenient and enjoyable place for our guests to stay. We hope to have the pleasure of welcoming you back to Kimpton RiverPlace Hotel in the future, and provide an even more exceptional experience for your next visit.

10/10 Excelente

Robin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The location is fantastic! Love the river views.
Se hospedó 3 noches en junio de 2023
Respuesta de Customer Service, el 14 jun. 2023
Thank you for sharing you review, Robin.We're thrilled you enjoyed the fantastic views from Kimpton RiverPlace Hotel's prime location. We agree that we have the best placement in the city and we love sharing it with our treasured guests. We can't wait to see you again soon for another amazing experience!

10/10 Excelente

Mingzhu, redwood city

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
Love the hotel but beds were old and can feel the springs. ( room 418) will give another try for next trip.
Se hospedó 1 noche en junio de 2023
Respuesta de Customer Service, el 13 jun. 2023
Thank you for taking the time to share your lovely review with us, Mingzhu.We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward.We're looking forward to sharing a more enjoyable experience with you soon.

10/10 Excelente

Cortney

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff
Se hospedó 2 noches en mayo de 2023
Respuesta de Customer Service, el 1 jun. 2023
Thanks for the fantastic review, Cortney!It's excellent you had such an amazing stay at Kimpton RiverPlace Hotel! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!

10/10 Excelente

J Steve

Le gustó: Limpieza y servicio y personal
Lovely setting, great staff and very pleasant rooms.
Se hospedó 1 noche en mayo de 2023
Respuesta de Customer Service, el 24 may. 2023
Thank you for sharing this wonderful review with us, J!We're thrilled to hear you had such an enjoyable experience at Kimpton RiverPlace Hotel! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging.We'd love to share yet another unforgettable visit with you someday!