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Opiniones de Portland Marriott Downtown Waterfront

4 out of 5
Portland Marriott Downtown Waterfront
1401 SW Naito Pkwy, Portland, OR

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 599 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 239 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 94 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 1003 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpieza
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Edith

Se hospedó 4 noches en julio de 2021

6/10 Aceptable

Cliente verificado

Estubo
Se hospedó 1 noche en julio de 2021

8/10 Bueno

WILFREDO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien limpio y cómodo
Se hospedó 1 noche en mayo de 2021

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No aparecía mi reservado de abitacion y tube que hacer un pago extra
Se hospedó 1 noche en febrero de 2021

10/10 Excelente

Josefina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El lugar está muy bonito y la vista de mi balcón está hermosa
Se hospedó 1 noche en enero de 2021

10/10 Excelente

Boris

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2019

10/10 Excelente

ROBERTO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
confortable y bien situado
Hotel muy bien situado. Puedes elegir habitación con vistas al río (merece la pena). Cerca de la zona de tiendas (a dos-tres manzanas). Con un Starbucks justo en el edificio de al lado (por si no queréis contratar el desayuno que es caro, o incluso algo para comer, pues también hacen ensaladas muy completas). Si no queréis coger un taxi para ir al aeropuerto, a 6 manzanas tenéis la línea roja del tranvía que va directa allí, costando 2.5$ y tardando unos 45 min.
Se hospedó 4 noches en octubre de 2018

10/10 Excelente

Enrique

Se hospedó 6 noches en abril de 2024

10/10 Excelente

Randa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Director of Hotel Room Operations, el 23 abr. 2024
Dear Randa, Thank you for the outstanding rating. We are delighted that, from check-in through check-out, we were able to provide you with a great stay at Portland Marriott Downtown Waterfront. We look forward to your return and wish you all the best with your future travels.Best Regards, Keake Woods, Director of Hotel Room Operations

6/10 Aceptable

Jeannie

Le gustó: Servicio y personal y condiciones de la propiedad
Destination fees should not compulsory and parking fee $54 per night . Too Much for parking .
Se hospedó 2 noches en abril de 2024
Respuesta de Director of Hotel Room Operations, el 22 abr. 2024
Dear Jeannie, Thank you for choosing us and for taking the time to evaluate your stay. We want to apologize for not meeting all of your expectations while you were here. We implemented our destination fee after an overwhelming number of requests from our guests to bundle our amenities. To make it a significant value, we must pass this cost through to all guests, and we encourage each of our guests to take advantage of these amenities. We also regret that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. We appreciate the feedback and hope you will stay with us again soon.Best Regards, Keake WoodsDirector of Hotel Room Operations

8/10 Bueno

Barbara

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was near a concert venue I was attending. I liked that I could walk safely to my event.
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Hotel Room Operations, el 18 abr. 2024
Dear Barbara, Thank you for the review of your stay at Portland Marriott Downtown Waterfront. We are pleased you found our location perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Shelley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Director of Hotel Room Operations, el 19 abr. 2024
Dear Shelley, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Portland Marriott Downtown Waterfront; we hope to see you again soon. Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Henri

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff achieved CUSTOMER DELIGHT not just mere customer satisfaction. Dining and views of the river from the room yielded many ideas of what we ended up doing: OMSI, submarine, tram, etc. EXCELSIOR !!!
Se hospedó 3 noches en abril de 2024
Respuesta de Director of Hotel Room Operations, el 17 abr. 2024
Dear Henri, Thank you for your review regarding your stay at Portland Marriott Downtown Waterfront. We are pleased you enjoyed the courteous service provided by our associates and the excellent views from your room. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Portland.Best Regards, Keake WoodsDirector of Hotel Room Operations

8/10 Bueno

Ziad

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Initially the place smells nice. The staff are very supportive and have a good attitude when dealing with concerns I had. The lobby was alive and I really enjoy hotels that aren't dead and feel empty. The hotel is in downtown which means you're near most of the places of interests (cafes, restaurants, etc). The river is in front and the walk is truly nice if you need a quick place to exercise or talk while walking). Downtown has a level of risk you take when walking around especially at night. (most cities do) In terms of safety in the building, I felt safe and relaxed. The elevator requires a room key to get around so that adds an extra measure of security. My room smelt good and contained everything I needed. The view was nice but the only issue I had was that a portion of my rooms carpets smelt awful. I noticed this when kneeling near my floor to pick a few things up. Regardless, I had a great opportunity with the $25 credit they give you to spend in the restaurant or café. I think this is a great place to come back to if I'm ever in Portland, they treated me like family.
Se hospedó 2 noches en abril de 2024
Respuesta de Director of Hotel Room Operations, el 9 abr. 2024
Dear Ziad, Thank you for reviewing Portland Marriott Downtown Waterfront. We are happy to read your compliments about our caring associates and our riverfront location. That said, we apologize for the concern you encountered in your room. We will address this appropriately. We appreciate your patience and look forward to your next visit. Best Regards, Keake Woods,Director of Hotel Room Operations

8/10 Bueno

Laureen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel. Centrally located. Clean. Friendly and helpful staff. Would definitely stay here again.
Se hospedó 5 noches en marzo de 2024
Respuesta de Director of Hotel Room Operations, el 6 abr. 2024
Dear Laureen, Thank you for being our guest at Portland Marriott Downtown Waterfront and sharing your experience. We are delighted to know you were pleased with our well-maintained property, ideal location, and courteous associates. It was a pleasure to host you, and we look forward to your return visit.Best Regards, Keake Woods,Director of Hotel Room Operations

10/10 Excelente

Michelle

Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Hotel Room Operations, el 24 abr. 2024
Dear Michelle, We are thrilled you had an excellent stay at Portland Marriott Downtown Waterfront, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, Keake Woods,Director of Hotel Room Operations

10/10 Excelente

Juanita

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff and service professional and customer driven. Well staffed.
Se hospedó 3 noches en marzo de 2024
Respuesta de Director of Hotel Room Operations, el 2 abr. 2024
Dear Juanita, Thank you for your review regarding your stay at Portland Marriott Downtown Waterfront. It is a pleasure to know we were able to exceed your expectations. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Portland.Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Radim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stayed in Marriott for conference. I admit did not ventured too much around hotel, I would admit it is not really walkable area
Se hospedó 3 noches en marzo de 2024
Respuesta de Director of Hotel Room Operations, el 30 mar. 2024
Dear Radim, Thank you for sharing your experience at Portland Marriott Downtown Waterfront while attending the conference. We are glad to know you overall had a pleasant time with us. That said, we regret not meeting all of your expectations and the disappointment this caused. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We are grateful for your feedback and look forward to welcoming you again.Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Tanya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, great food!
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Hotel Room Operations, el 29 mar. 2024
Dear Tanya, Thank you for your review regarding your stay at Portland Marriott Downtown Waterfront. It is a pleasure to know we were able to exceed your expectations. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. We appreciate you mentioning the delicious food we serve, and we look forward to welcoming you back on your next visit to Portland.Best Regards, Keake Woods,Director of Hotel Room Operations

10/10 Excelente

Farinah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent food and drinks
Respuesta de Director of Hotel Room Operations, el 27 mar. 2024
Dear Farinah, Thank you for sharing your review of the Portland Marriott Downtown Waterfront. We are happy to know you had a great stay and that you particularly enjoyed the delectable food and drinks we serve. It was a pleasure hosting your visit, and we hope to welcome you back soon. Best Regards, Keake Woods,Director of Hotel Room Operations

6/10 Aceptable

Annick

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I booked a room with "City views". My city view was room 420 with direct access from the window (which could opened) to a roof with a few pieces of garbage on it. The worst part is that since the window was at the level of the roof, anyone could have access to my room through the window which was extremely unsafe. I warn every woman wanting to stay at the Marriot Downtown Waterfront to make sure she is not in that room or the one next to it which is probably accessible too. I tried to ask for a change of room because of the beautiful garbage city view but was told that was not possible by soemone at the front desk who could not care less (and did not do anything about the garbage) I did not realize the possible danger until after I asked for a change of room so I did not try again.
Se hospedó 4 noches en marzo de 2024
Respuesta de Director of Hotel Room Operations, el 27 mar. 2024
Dear Annick, Thank you for sharing your thoughts with us. It is always our goal to provide a seamless stay to our guests; therefore, we are sorry for not meeting your expectations with the room assigned to you and for the frustrations this caused. We will share your comments appropriately to ensure we focus on providing excellent hospitality and accommodations to our guests. We are grateful for your feedback and we hope you will consider us again so we can provide you room with a better view. Best Regards, Keake Woods,Director of Hotel Room Operations

10/10 Excelente

Colleen, Redmond

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gorgeous view, everything was easy & low key on a gorgeous, well-kept property.
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Hotel Rooms Operations, el 18 mar. 2024
Dear Colleen, Thank you for sharing that your stay at Portland Marriott Downtown Waterfront was perfect in every way. We appreciate you mentioning how much you enjoyed the fantastic views, along with our well-maintained property, and we look forward to being your home whenever you are in the area.Best Regards, Keake WoodsDirector of Hotel Room Operations

8/10 Bueno

Jilleian, Littleton

Se hospedó 3 noches en febrero de 2024
Respuesta de Director of Hotel Room Operations, el 14 mar. 2024
Dear Jilleian, Thank you for choosing Portland Marriott Downtown Waterfront. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Keake Woods,Director of Hotel Room Operations

8/10 Bueno

Jerry

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was very nice and clean. Ice machime on floor was out of service, and initially we were given incorrect room but it was resolved with a trip back down to the desk.
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Hotel Room Operations, el 13 mar. 2024
Dear Jerry, Thank you for staying at Portland Marriott Downtown Waterfront. We are pleased you enjoyed our spotless accommodations; however, we apologize for the confusion regarding the room. While we are glad this was resolved, we understand that every detail matters and assure you that we will address this to ensure such concerns are not repeated. We have also noted your comments regarding the ice machine. It was a pleasure hosting you, and we hope to see you again soon. Best Regards, Keake Woods,Director of Hotel Room Operations

10/10 Excelente

Aditi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Hotel Room Operations, el 12 mar. 2024
Dear Aditi, Thank you for your outstanding rating. We are glad that we could exceed your expectations and that you loved your time at our hotel. We look forward to many more visits to the Portland Marriott Downtown Waterfront.Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Brandon, Rialto

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was amazing. Easy check-in, clean rooms, amazing views. Everything was wonderful.
Se hospedó 3 noches en marzo de 2024
Respuesta de Director of Hotel Rooms Operations, el 8 mar. 2024
Dear Brandon, Thank you for your review regarding your stay at Portland Marriott Downtown Waterfront. It is a pleasure to know we were able to exceed your expectations with our spotless accommodations and fantastic views. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our dedicated associates. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Portland.Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Jean, pdx

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Hotel Rooms Operations, el 7 mar. 2024
Dear Jean, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Portland Marriott Downtown Waterfront.Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Brandon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All of the staff were friendly and helpful to us. The room was clean And beautiful. The food on the restaurant was decent, but so were the recommendations for other options. Would definitely stay here again and use more of their amenities.
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Room Operations, el 4 mar. 2024
Dear Brandon, Thank you for allowing us to host your recent visit to Portland. Your kind words are most appreciated, particularly those noting the gracious hospitality provided by our associates. We are thrilled to read that you felt so at home with us and that our that our spotless accommodations was perfect for your time here. We also appreciate you mentioning how our delicious dining options enhanced your time with us. On behalf of all of us at Portland Marriott Downtown Waterfront, we want to say that the pleasure was ours, and we look forward to you joining us again soon.Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Chris

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All hotel staff from front desk to restaurant staff were extremely welcoming, friendly, and positive. River view was great and highly recommended if you are staying here.
Se hospedó 2 noches en febrero de 2024
Respuesta de Director of Hotel Room Operations, el 27 feb. 2024
Dear Chris, Thank you for choosing Portland Marriott Downtown Waterfront and sharing your feedback. We are delighted to hear that you enjoyed our stunning views. Our team takes immense pride in delivering exceptional service, and we are also thrilled to know that you found it to your liking. Your recommendation means a lot to us, and we look forward to welcoming you back the next time you are in the area.Best Regards, Keake Woods,Director of Hotel Room Operations

10/10 Excelente

Luat

Respuesta de Director of Hotel Room Operations, el 18 feb. 2024
Dear Luat, We appreciate you choosing Portland Marriott Downtown Waterfront and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. Best Regards, Keake Woods,Director of Hotel Room Operations

10/10 Excelente

Danae

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Director of Hotel Room Operations, el 12 feb. 2024
Dear Danae, On behalf of our team at Portland Marriott Downtown Waterfront, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Portland.Best Regards, Keake Woods,Director of Hotel Room Operations

10/10 Excelente

Monica, Kennewick

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check-in. Hotel worked with Expedia to accommodate last minute schedule changes due to weather which was awesome.
Se hospedó 1 noche en enero de 2024
Respuesta de Director of Hotel Room Operations, el 5 feb. 2024
Dear Monica, Thank you for being our guest at Portland Marriott Downtown Waterfront and sharing your experience. We are delighted to know you were pleased with our excellent check-in service and thoughtful hospitality. It was a pleasure to host you, and we look forward to your return visit. Best Regards, Keake Woods,Director of Hotel Room Operations

10/10 Excelente

Vinca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Hotel Room Operations, el 4 feb. 2024
Dear Vinca, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Portland Marriott Downtown Waterfront.Best Regards, Keake WoodsDirector of Hotel Room Operations

4/10 Malo

DOUGLAS

Se hospedó 2 noches en enero de 2024
Respuesta de Director of Hotel Room Operations, el 26 ene. 2024
Dear Douglas, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Christian

Se hospedó 1 noche en enero de 2024
Respuesta de GENERAL MANAGER, el 21 ene. 2024
Dear Christian, Thank you for sharing that your stay at Portland Marriott Downtown Waterfront was perfect in every way. We appreciate your kind rating, and we look forward to being your home whenever you are in the area.Best Regards, Keake Woods,Director of Hotel Room Operations

10/10 Excelente

Cheryl

Le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Director of Hotel Room Operations, el 17 ene. 2024
Dear Cheryl, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Portland Marriott Downtown Waterfront, and we look forward to welcoming you back soon. Best Regards, Keake WoodsDirector of Hotel Room Operations

4/10 Malo

Scott

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Discrimination much?
The hotel was very nice and for the most part served by friendly staff. However, we were treated very poorly by the restaurant staff who refused us service, saying they were at capacity for the evening. We were advised to find a restaurant within walking distance…in 12 degree weather with freezing rain with my 9 and 6 years old daughters. We went and sat down not 30 feet away to order from door dash and saw that they the very next group that went up to the hostess was told there would be a lengthy wait, but they could place a to-go order and wait in their room until it was done. I immediately walked back up to the hostess to inquire about such a deal and she walked away, and waited me out for 7 minutes, just talking to the waiter and making glances over at me. We returned to the restaurant for breakfast with a new set of staff and were greeted with amazing staff and service. We were told on the phone that we could self park in their parking garage but when we got there we were informed that they had no self parking (only valet) and that no other parking garage nearby was was really safe. I don’t mind valet (and would have done so already, just don’t appreciate being lied to.) Overall, it’s a beautiful property in the heart of a vibrant city. I’m sure we just caught people on a bad day.
Se hospedó 1 noche en enero de 2024
Respuesta de Director of Hotel Room Operations, el 17 ene. 2024
Dear Scott, Thank you for staying with us and for sharing your review. Although you had an overall enjoyable stay, we are very sorry for the negative experience you had with one of our associates at the restaurant and for the frustration this caused. Portland Marriott Downtown Waterfront stands firmly on inclusion, regardless of race, religion, or gender, so we appreciate your recent feedback. It has been shared with our team for evaluation. Moreover, we apologize for the concern you outlined with regard to the parking at our hotel. Your patience in this matter is much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels. Best Regards, Keake Woods,Director of Hotel Room Operations

10/10 Excelente

Barbara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Watching the winter wonderland from our room.
Se hospedó 2 noches en enero de 2024
Respuesta de Director of Hotel Room Operations , el 15 ene. 2024
Dear Barbara, Thank you for sharing that your stay at Portland Marriott Downtown Waterfront was perfect in every way. We appreciate you mentioning how much you enjoyed the views, and we look forward to being your home whenever you are in the area.Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Alaina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Director of Hotel Room Operations , el 15 ene. 2024
Dear Alaina, Thank you for rating your stay at Portland Marriott Downtown Waterfront. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Lee Ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Difficult to find coffee maker; it was not very satisfying with the amount that was available. Thermostat was difficult to find and shower wand was difficult to use. Menu to order room service was not available. Was brought by staff member. Staff was extremely friendly and service was excellent.
Se hospedó 2 noches en enero de 2024
Respuesta de Director of Hotel Room Operations , el 15 ene. 2024
Dear M. Ann, Thank you for your review regarding your stay at Portland Marriott Downtown Waterfront. We are glad to read that you loved our associates and we will be sure to pass along your compliments with our team. However, we regret not meeting all your expectations. Thank you again; we look forward to your next visit.Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Sean

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel but they do have lots of extra fees. The fees do come with some perks so it’s wash it you use the perks. Vallet parking is $54 per night and was mandatory for my stay!!!
Se hospedó 1 noche en enero de 2024
Respuesta de Director of Hotel Room Operations, el 14 ene. 2024
Dear Sean, Thank you for sharing your comments with fellow travelers regarding your stay at Portland Marriott Downtown Waterfront. We appreciate your perfect rating and are glad you enjoyed our beautiful property. Additionally, we value your remarks regarding the extra fees. Thank you again, and we look forward to you choosing us the next time you visit the area. Best Regards, Keake Woods Director of Hotel Room Operations

8/10 Bueno

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Director of Hotel Room Operations, el 22 dic. 2023
Dear Mary, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Portland Marriott Downtown Waterfront. We look forward to welcoming you back on your next visit!Best Regards, Keake Woods

10/10 Excelente

Alvaro

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Director of Hotel Room Operations, el 20 dic. 2023
Dear Alvaro, Thank you for the perfect rating. We are glad you had a wonderful time at Portland Marriott Downtown Waterfront. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have stayed here a number of times and have always enjoyed my visits. The front desk staff is welcoming and helpful. The restaurant has excellent offerings (the staff at Proof Reader--Chris, Rebecca, Pete always provide excellent service). The riverfront view is amazing.
Respuesta de Director of Hotel Room Operations, el 16 dic. 2023
Dear Deborah, Thank you for choosing Portland Marriott Downtown Waterfront for your stay once again. There is nothing greater than to learn that a guest returns to our hotel because they love our staff and everything our hotel has to offer. We are very proud of the exceptional service our associates provide to our guests every day. Thank you for appreciating their efforts. They will be happy to know that they are being recognized for their hard work. Your kind compliments will be shared with Chris, Rebecca, and Pete. We look forward to welcoming you back soon.Best Regards, Keake WoodsDirector of Hotel Room Operations

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay Downtown
The restaurant bar was a great place to hang out. My room was very spacious and comfortable.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Director of Hotel Room Operations, el 5 dic. 2023
Dear Rachel, Thank you for choosing Portland Marriott Downtown Waterfront for your recent stay. We are pleased to know that your experience was wonderful. We are glad that you enjoyed our well-maintained accommodations as well as our in-house restaurants. Thank you again for the fantastic review, and we look forward to welcoming you back soon.Best Regards, Keake Woods

10/10 Excelente

Anita

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Jonathan at check in was amazing.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Director of Hotel Room Operations, el 6 nov. 2023
Dear Anita, Thank you for reviewing your stay at Portland Marriott Downtown Waterfront. We are delighted to read that Jonathan helped to make your stay even more comfortable. Your compliments will surely be shared with him. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Best Regards, Keake Woods, Director of Hotel Room Operations

8/10 Bueno

Dim

Le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023
Respuesta de Director of Hotel Room Operations, el 27 oct. 2023
Dear Dim, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding stay. We appreciate your recognition and look forward to welcoming you back to Portland Marriott Downtown Waterfront soon!Best Regards, Keake Woods,Director of Hotel Room Operations

10/10 Excelente

Marc

Y
Se hospedó 1 noche en octubre de 2023
Respuesta de Director of Hotel Room Operations, el 23 oct. 2023
Dear Marc, Thank you for choosing Portland Marriott Downtown Waterfront and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you, and we look forward to welcoming you back soon.Best Regards, Keake WoodsDirector of Hotel Room Operations