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Opiniones de South Hill Lodge

3 out of 5
South Hill Lodge
3245 2Nd Avenue West, Prince Albert, SK

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 63 de 607 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 159 de 607 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 145 de 607 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 104 de 607 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 136 de 607 opiniones" "

6.4/10

Limpieza

7.0/10

Servicio y personal

5.8/10

Servicios

5.6/10

Condiciones de la propiedad

5.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Darrell

No le gustó: Limpieza y condiciones de la propiedad
It was a pig sty and disgusting mess should be condemned
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

john

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Deryk

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
First impression when we walked in: sketchy. There was security in the lobby and for good reason. The hotel has a loud bar in it which we could hear clearly from our room. We could also hear the people passing gas in the bathroom below ours and doors slamming in the hallway all night long. (The doors are very noisy) Our room was very warm but turning down the thermostat did nothing. I think it was broken. When I called the front desk all they could suggest was to open the window. However, our window seemed to be directly above the bar entrance, so the loud music and various types of smoke just wafted in. We actually ended up running the air conditioner all night—in December!—just to battle the relentless heater. At shortly after 3am a loud knock at the door had me out of bed and when I poked my head out a security guard knocking at another door down the hall said “Sorry, wrong room.” But it wasn’t all bad: The bed, while initially seeming unimpressive, turned out to provide a relatively comfortable rest. When we weren’t being woken up of course. And whatever staff we dealt with directly were very friendly, if not always helpful. The “continental” breakfast, meanwhile, was actually a menu of full breakfasts. Good news if you’re a big breakfast eater like me, but you might be disappointed if you’re looking forward to something lighter.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Warren, Cumberland House

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Kim

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
I liked the location, staff were friendly But, the room was very dirty, the keylock on one access did not function because the doorframe was damaged, was unable to get facecloths for the entire stay, very noisy both from guests and the poor soundproofing in an older building.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

john

Viaje familiar
Le gustó: Servicios
Everything was fine
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Jessica, Regina

Viaje de negocios
Le gustó: Servicio y personal
I was at hotel on businesses . Average 3 star accommodation. Room furnishings were newer with LCD TV with good cable TV selection. Carpet had stains. Need carpet steamcleaner on call. Had undisturbed sleep can't say that will be everyones experience. Nearby access to multiple restaurants, pubs, stores, theater.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Murray

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay somewhere else if is an option
Check-in was difficult. Many people were standing at the entrance, loitering. They were not checking in. The staff behind the desk seemed to struggle with the English language; therefore, requests seemed to be challenging to understand. No quiet hours at this hotel. Clearly, they were not observed or enforced if they had quiet hours. Rooms were below average for cleanliness. The shower head leaked excessively, the linen was like using sandpaper, and the toilet paper was "paper" thin. Food was acceptable at the local establishment that is/was attached to the hotel. The fixtures were dirty in the main part of the room and in the bathroom. The beds were quite uncomfortable and I wonder if the pillows could be any smaller. The TV was ready to fall over as the bolts for securing it to the mount had fallen out, the lamps by the bed were clearly broken for some time with no attempt to repair. The deadbolt did not want to engage as the holes did not line up. Needed to lift up with great force on the door handle to get the deadbolt to engage. The curtains were dirty and literally hanging on by a thread. Had I known this is what I was paying for, I would have made arrangements to stay somewhere else. The only positive thing I have to say is that there are plenty of places well within walking distance to eat.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Clinton

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
The room was supposed to be non smoking but smelled like smoke.had to febreeze and burn candles to cover the smell. The sheets had blood stains on them. Didn’t notice until the morning or wouldn’t have stayed. The furniture was flimsy, coffee tables in suite room shook. The bathing towels were no bigger than hand towels. Will never stay here again. Was written up as a king size bed ended up a queen. Top 3 of the worst hotel rooms I have ever stayed in.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Is it too late to go somewhere else?
The first room was dirty. Toilet was running, sink was clogged with what looks like puke. Washed hands and it started to float up into the sink. Floor was sticky. Windowsill was full of dirt. Box spring mattress had dirt on the top under the main mattress. We went back to the front desk and were given another room. The second room was a lot better but had its issues as well. The shower curtain rod had screws missing from the top which allowed the rod to tilt down. Not a big deal unless you took a shower, you had to keep closing the curtain as it would slide open every 10 seconds. Toilet paper rod was missing, but there were toilet paper rolls there to use. Location of this Hotel was questionable. Had to keep looking out the window to check on our car because off all the bums in the area. When we checked in, the cops were just arriving to arrest a guy that was covered in blood with no shirt or shoes. Then another woman was being kicked out and making a huge spectacle as she was being escorted out of the building. The hotel can't do anything about the people in the area or the people that cause trouble in their building. I see now why they had 3 security guards on site. They do however have the responsibility to keep their room Maintenace up and clean. We won't be staying here again. We couldn't get out of there fast enough. I thought the Ramada had a standard to live up to, but I guess that's not the case in Prince Albert. Staff was great and helped out when we needed it.
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Wanda

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Was concerned about safety with the people hanging around parking lot day and night!
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Glenn

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
HOTEL FROM HELL
Se hospedó 5 noches en julio de 2023

2/10 Terrible

Kenneth

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Will not stay there again
Se hospedó 3 noches en julio de 2023

4/10 Malo

greg n

Se hospedó 1 noche en julio de 2023

2/10 Terrible

camay

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Do not book this hotel.
Do not book or stay at this hotel unless you smoke a pack a day and frankly don’t care if there is old rotting food on the carpet, and flies in your room, and zero screen on large parking lot window. This was the dirtiest hotel I have ever walked into. Thankfully the staff at the front asked me to view room before paying! Do not book this hotel.
Se hospedó 1 noche en julio de 2023
Respuesta de Bharat Gogna, el 12 jul. 2023
Dear Camay,Thank you for taking the time to write such a detailed review. I am sorry that your experience was not up-to par. All your comments are essential for us to improve our overall services. I hope you give us another chance to serve you better in the future and I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.Sincerely,Ramada Prince Albert

4/10 Malo

Sean

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 1 noche en junio de 2023
Respuesta de Bharat Gogna, el 6 jul. 2023
Dear Sean,Thank you for your feedback. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking appropriate measures to improve our services and provide our guests an experience they deserve. I hope you accept my sincere apologies and give us another chance to serve you better in the future.Sincerely,Ramada Prince Albert

6/10 Aceptable

Julie

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Bharat Gogna, el 3 jul. 2023
Dear Julie,Thank you for your review and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

8/10 Bueno

Janet F

Viaje familiar
Le gustó: Limpieza y servicio y personal
The pillars are in the way to park at disability parking limited parking spaces in the front parking
Se hospedó 1 noche en junio de 2023
Respuesta de Bharat Gogna, el 25 jun. 2023
Dear Janet,Thank you for taking time to provide your feedback on your stay at our hotel. I am happy that your overall experience was positive and I apologize for the inconveniences you had to face during your stay. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

2/10 Terrible

Clayton

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Filthy!
Se hospedó 1 noche en junio de 2023
Respuesta de Bharat Gogna, el 25 jun. 2023
Dear Clayton,I appreciate you taking time to provide such a candid feedback on your stay at Ramada Prince Albert. I am really sorry that your experience did not meet your expectations. Please rest assured that we are taking measures to rectify such issues and provide our guest with our improved services. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

2/10 Terrible

Kevin

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sketchy hotel
We arrived to a parking lot with several drug addicts in the corner of the parking lot. We left and found another hotel to stay at.
Se hospedó 1 noche en junio de 2023
Respuesta de Bharat Gogna, el 25 jun. 2023
Dear Kevin,Thank you for taking time and provide such a candid feedback about your experience at Ramada Prince Albert. I am disappointed that this was not a pleasant experience that you deserve. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future with our improved services.

2/10 Terrible

Daphne

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Do not recommend. Nonsmoking rm smells smoky, shower fixture broken, pouring out water and wouldn't stop. Called front desk and nothing done. Fixed ourselves to be able to shower. Did not feel safe in area.
Se hospedó 1 noche en junio de 2023
Respuesta de Bharat Gogna, el 25 jun. 2023
Dear Daphne,I appreciate you taking time to provide such a candid feedback on your stay at Ramada Prince Albert. I am really sorry that your experience did not meet your expectations. Please rest assured that we are taking measures to rectify such issues and provide our guest with our improved services. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

6/10 Aceptable

Roberta

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Staff was very friendly
Se hospedó 1 noche en junio de 2023
Respuesta de Bharat Gogna, el 25 jun. 2023
Dear Roberta,Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

4/10 Malo

Russell

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Bharat Gogna, el 25 jun. 2023
Dear Russell,I appreciate you taking time to provide such a detailed feedback on your stay at Ramada Prince Albert. I am really sorry that your experience did not meet your expectations. Please rest assured that we are taking measures to rectify such issues and provide our guest with our improved services. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

10/10 Excelente

Adele

Se hospedó 1 noche en junio de 2023
Respuesta de Bharat Gogna, el 25 jun. 2023
Dear Adele,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

6/10 Aceptable

Sonja

Viaje de negocios
No le gustó: Condiciones de la propiedad
The room has several damaged items: towel, chair, receptacles, door hanger in the room, very dirty floor, vacuum cleaner running at 8:30pm in the hallway. Bed appears to be clean.
Se hospedó 1 noche en mayo de 2023
Respuesta de Bharat Gogna, el 25 jun. 2023
Dear Sonja,I appreciate you taking time to provide such a detailed feedback on your stay at Ramada Prince Albert. I am really sorry that your experience did not meet your expectations. Please rest assured that we are taking measures to rectify such issues and provide our guest with our improved services. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

6/10 Aceptable

Jason

Viaje familiar
No le gustó: Limpieza y servicio y personal
Nothingness
Se hospedó 1 noche en mayo de 2023
Respuesta de Bharat Gogna, el 25 jun. 2023
Dear Jason,Thank you for taking time to provide your feedback on your stay at our hotel. I am happy that your overall experience was positive and I apologize for the inconveniences you had to face during your stay. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

2/10 Terrible

Sharon

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
We had problems with the plug ins,shorting out on us,we did not stay&t get said you'll give me my refund,I'm waiting for my refund for 2 nights,I felt so aweful there ,I will not ever stay there book there again
Se hospedó 2 noches en mayo de 2023
Respuesta de Bharat, el 15 may. 2023
Dear Sharon, Thank you for taking time to provide such a candid feedback about your stay. I am very disappointed to know that your experience was not upto mark. Please note that your concerns have been passed on to our management. I hope you accept my sincere apologies and give us another chance to serve you better in the future.

2/10 Terrible

Susan

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No heat, unsafe space heater provided. No breakfast. Staff not helpful. Room not ready for check in. Staff swearing at each other at front desk. Fire alarms pulled in middle of the night. People fighting in parking lot. Very very noisy place.
Se hospedó 5 noches en abril de 2023
Respuesta de Bharat, el 15 may. 2023
Dear Susan.Thank you for taking time to provide such a candid feedback about your stay. I am disappointed to know that you had to face several issues during your stay and our staff was unable to resolve them for you. Please accept my sincere apologies. Your feedback is very important to us for educating our staff about good and bad service. I hope you give us another chance to serve you better in the near future with our improved services.SincerelyRamada Prince Albert

2/10 Terrible

Edmund

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Dated furniture, sketchy reception area,room inadequately ready, staff seemed to not be doing their job,felt unsafe. Breakfast was the only positive….all this shortened our stay by five days.
Se hospedó 7 noches en abril de 2023
Respuesta de Bharat, el 2 may. 2023
Dear Edmund,Thank you for taking time to provide such a detailed feedback on your stay. I am saddened to know that your stay did not meet your expectations and our staff failed to provide you a better service. Your feedback is really important for us to educate our staff about good and bad service. Please accept my sincere apologies and I hope you give us another chance to serve you better in the future.Thank you,Ramada Prince Albert

6/10 Aceptable

Wayne

Viaje en pareja
No le gustó: Condiciones de la propiedad
The public area was not clean and showed wear and tear.
Se hospedó 2 noches en abril de 2023
Respuesta de Bharat, el 2 may. 2023
Dear Wayne,We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please rest assured that we are taking enough measures to rectify these issues and provide our guests a better experience. I hope you accept my sincere apologies and give us another chance to serve you better in the future.Thank you,Ramada Prince Albert

6/10 Aceptable

Donovan

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2023
Respuesta de Bharat, el 2 may. 2023
Dear Donovan,Thank you for taking time to provide a feedback about your stay. I am happy that overall your experience was positive. I hope you give us another chance so that we can improve our services and provide you a better experience on the next visit.Thank you!

4/10 Malo

Scott

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room had a bad smell ! And no heat
Se hospedó 1 noche en abril de 2023
Respuesta de Bharat, el 2 may. 2023
Dear Scott,We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. Please rest assured that we are taking enough measures to rectify these issues and provide our guests a better experience. I hope you accept my sincere apologies and give us another chance to serve you better in the future.Thank you,Ramada Prince Albert

4/10 Malo

Blair

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Place to sleep but not the cleanest
Se hospedó 2 noches en abril de 2023
Respuesta de Bharat, el 2 may. 2023
Dear Blair,Thank you for taking time to provide a feedback about your stay. I am saddened to know that your experience did not meet your expectations. I hope you accept my sincere apologies and give us another chance to serve you better in the future.Thank you,Ramada Prince Albert

6/10 Aceptable

Angel

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Budget
Very nice security guards on site. Hotel needs major remodel.
Se hospedó 1 noche en abril de 2023
Respuesta de Bharat, el 12 abr. 2023
Dear Angel, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Rodney

Viaje en grupo
No le gustó: Servicios y condiciones de la propiedad
The room door wasn’t working good, the room was very cold with no controller to turn it warm. The blankets were thin and none extra. The tv had only a little bit of Chanel’s, the bar was closed .
Se hospedó 1 noche en abril de 2023
Respuesta de Bharat, el 12 abr. 2023
Dear Rodney, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Andrew

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de Bharat, el 12 abr. 2023
Dear Andrew, Thank you for providing such candid feedback of your stay. I am saddened to know that your stay did not meet your expectations. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future.

8/10 Bueno

terry

Se hospedó 1 noche en marzo de 2023
Respuesta de Bharat, el 12 abr. 2023
Dear Terry, Thank you for providing such candid feedback of your stay. I am saddened to know that your stay did not meet your expectations. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future.

4/10 Malo

Tanya

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room stunk & floors dirty & gum on night stand!
Se hospedó 1 noche en marzo de 2023
Respuesta de Bharat, el 12 abr. 2023
Dear Helen, We appreciate you taking the time to provide us with such detailed feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Alex

Se hospedó 2 noches en marzo de 2023
Respuesta de Bharat, el 12 abr. 2023
Dear Alex, Thank you for providing this feedback of your stay. I am saddened to know that your stay did not meet your expectations. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Cory

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Never will I stay at that hotel again
Se hospedó 1 noche en marzo de 2023
Respuesta de Bharat, el 12 abr. 2023
Dear Helen, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. I hope you give us another chance to serve you better in the future.

4/10 Malo

helen

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Where to start. I booked a room for four expecting a sofa bed as it showed pictures of a suite and said room for 5 people, I got a two queen bed. I called the desk. No suites with two beds. Only a one bed and sofa so the pictures are false. I asked for a blanket for me mom and they brought me a mattress pad. I also asked for an extra pillow. They brought two pillow cases. The floor in the bathroom had ashes on it so it was not cleaned obviously and we were only given one bath towel l, when though I booked for four people. Blah. Too bad and I paid 106.00 after using 60 dollars in points.
Se hospedó 1 noche en marzo de 2023
Respuesta de Bharat, el 12 abr. 2023
Dear Helen, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Edward

Se hospedó 1 noche en marzo de 2023
Respuesta de Bharat, el 11 abr. 2023
Dear Edward, Thank you for taking time to leave a review. I am disappointed to know that your stay did not meet your expectations. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Marissa

No le gustó: Servicios y condiciones de la propiedad
Paid $150 for a terrible low quality room, and my truck was stolen from outside the hotel and never recovered. Negative zero out of 10 stars.
Respuesta de Bharat, el 11 abr. 2023
Dear Marissa, Thank you for taking the time to write such a detailed review. I am very disappointed to know that your stay did not meet your expectations. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future.

4/10 Malo

Corrina

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Very disappointing for a Ramada. The floor had not been cleaned at all in the room. There was smoke bits and dirt in the bathroom. The chair by the desk was duck taped together. The room looked like it was falling apart. Beds were clean and comfy which we appreciated but would not stay again. As the pub exists into the hotel lobby I do not suggest bringing kids. We wouldn’t let our teenagers move about on there own. The only positive as the restaurant Thst gave the breakfast in the morning. They were very friendly and the food was good.
Se hospedó 2 noches en febrero de 2023
Respuesta de Bharat, el 11 abr. 2023
Dear Corrina, Thank you for taking the time to write such a detailed review. I am very disappointed to know that your stay did not meet your expectations. Please accept my sincere apologies. I hope you give us another chance to serve you better in the future.

4/10 Malo

Darlene

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Coffee pot not working, smell of smoke, restaurant food was nasty. .workers were good and friendly. .place could use painting....its not a 3 star....no ice machine
Se hospedó 1 noche en febrero de 2023
Respuesta de Bharat, el 11 abr. 2023
Dear Darlene, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

2/10 Terrible

Tony

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is in chambles. It's dirty, falling apart. I will never stay at this hotel again or any other Ramada. It's rating is out of date. Expedia needs to be careful on who they recommend. They gave me a space heater to help heat my room. Check in was late and no face clothes in the bathroom. Sheets were dirty. If it wasn't -37 deg outside i would've left.
Se hospedó 1 noche en febrero de 2023
Respuesta de Bharat, el 11 abr. 2023
Dear Tony, Thank you for taking the time to write such a detailed review. I am disappointed to know that your stay did not meet your expectations. Please rest assured that we are working on improving our services in order to provide you a better experience next time you visit us. I hope you give us another chance to serve you better in the future.

2/10 Terrible

Gerard

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Our rooms heat did not work. "Suite" set up so you couldnt see tv. Very thin blanket and coffee maker didnt work. Wasnt expecting alot, but was very disappointed still
Se hospedó 1 noche en febrero de 2023
Respuesta de Bharat, el 11 abr. 2023
Dear guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

2/10 Terrible

denis

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The bar was open late and all the drunk people walking around!! The rooms stinks!
Se hospedó 1 noche en febrero de 2023
Respuesta de Bharat, el 11 abr. 2023
Dear Denis, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

2/10 Terrible

Dennis

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just a plain old dump. Photos on their website are misleading and do not adequately show the present day run down conditions. Was dirty, taps dripping, lack of working lights, duct taped furniture. Ramada should be embarrassed to be associated with this hotel.
Se hospedó 1 noche en febrero de 2023
Respuesta de Bharat, el 11 abr. 2023
Dear guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

6/10 Aceptable

Christina

Se hospedó 1 noche en enero de 2023