Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 553 de 1001 opiniones" "
10 - Excelente
553
Puntuación de 8, es decir, Bueno. Basada en 291 de 1001 opiniones" "
8 - Bueno
291
Puntuación de 6, es decir, Aceptable. Basada en 73 de 1001 opiniones" "
6 - Aceptable
73
Puntuación de 4, es decir, Malo. Basada en 50 de 1001 opiniones" "
4 - Malo
50
Puntuación de 2, es decir, Terrible. Basada en 34 de 1001 opiniones" "
2 - Terrible
34
9.0/10
Limpieza
8.8/10
Servicio y personal
9.0/10
Servicios
9.0/10
Condiciones de la propiedad
8.8/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Tracy
Viaje en pareja, Viaje con mascota, Viaje familiar con niños
20 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Only complaint is the hard beds.
Tracy
Se hospedó 1 noche en mayo de 2024
4/10 Malo
Don
Viaje familiar
12 may. 2024
We do not think that when you spend $225 per night on a room that we should have to request housekeeping each day, and the low budget plastic drinking cups are a joke.
Don
Se hospedó 2 noches en mayo de 2024
Respuesta de Gail Canlas, el 12 may. 2024
Good morning Don,Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay.We understand the importance of a well-maintained room and the convenience of daily housekeeping. Your concerns regarding this matter have been duly noted, and we are actively reviewing our housekeeping procedures to ensure a more proactive approach in meeting our guests' expectations.We truly value your patronage and hope to have the opportunity to welcome you back in the future, providing an improved and more enjoyable experience.
10/10 Excelente
Teslin
Viaje en grupo
11 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I appreciate the fresh cookies at the front desk!
Teslin
Se hospedó 1 noche en mayo de 2024
Respuesta de Camille Ann, el 11 may. 2024
Hi Teslin,Thank you for your glowing review! We're delighted you enjoyed our fresh cookies at the front desk. Looking forward to welcoming you back soon!
10/10 Excelente
Connie-Lyn
10 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Connie-Lyn
Se hospedó 1 noche en mayo de 2024
Respuesta de Camille Ann, el 11 may. 2024
Hi Connie-Lyn,Thank you for the perfect rating! We are glad that you enjoyed your stay with us. We hope to see you again soon.
8/10 Bueno
Nikki
Viaje familiar
6 may. 2024
Le gustó: Servicios y condiciones de la propiedad
Pool and slides
Nikki
Se hospedó 1 noche en mayo de 2024
Respuesta de Gail Canlas, el 8 may. 2024
Hello Nikki,Thank you for your rating and feedback. We're glad that you had a good stay. We hope to see you again next time.
8/10 Bueno
Paul
Viaje en pareja
5 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great to be able to have our granddaughter come and join us and have some fun in the pool and the water slides. The staff was always friendly and willing to help with anything we needed.
Paul
Se hospedó 4 noches en abril de 2024
Respuesta de Gail Canlas, el 6 may. 2024
We're glad you and your granddaughter had a wonderful stay with us. We look forward to seeing you again soon.
10/10 Excelente
Adrienne
Viaje en pareja
1 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the pool!!
Adrienne
Se hospedó 1 noche en abril de 2024
Respuesta de Gail Canlas, el 1 may. 2024
Hello Adrienne,We're glad you enjoyed our pool facility. Thank you for staying with us and we hope to have the opportunity to welcome you back again soon.
8/10 Bueno
Daniel
Viaje de negocios
30 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios
No restaurant on property and limited breakfast. Overpriced
Daniel
Se hospedó 3 noches en abril de 2024
Respuesta de Camille Ann Rivera, el 30 abr. 2024
Hi Daniel,Thank you for your feedback. We appreciate your review and take your comments seriously. We apologize for any inconvenience regarding the lack of a restaurant on the property and the limited breakfast options. Your input helps us improve, and we hope to exceed your expectations in the future.
6/10 Aceptable
Carla
Viaje familiar
28 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza
The pool area is great for kids, but our room smelt terrible and various surfaces were in pretty rough shape (desk, chair). This hotel has pretty high price point compared to others and it isn't worth it. Hope we weren't given a crap room because it was an Expedia booking
Carla
Se hospedó 1 noche en abril de 2024
Respuesta de Gail Canlas, el 29 abr. 2024
Hello Carla,Thank you for sharing your recent experience with us. We are delighted to hear that you enjoyed the water park. However, we are truly sorry to hear about the issues you encountered in your room. This does not reflect the high standards of cleanliness and maintenance that we strive to uphold.Rest assured, we will address these concerns to rectify the issues you mentioned.We hope to have the opportunity to welcome you back in the future.
10/10 Excelente
Maxine
Viaje en pareja
28 abr. 2024
A feeling of calm arrives when you enter the lobby.
Maxine
Se hospedó 5 noches en abril de 2024
Respuesta de Camille Ann, el 28 abr. 2024
Hi Maxine,Thank you for your perfect rating. We're delighted to hear that our lobby provided you with a sense of tranquility. We look forward to welcoming you back soon.
10/10 Excelente
Annalise, North Vancouver
22 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly, clean and comfortable.
Annalise
Se hospedó 3 noches en abril de 2024
Respuesta de Gail Canlas, el 22 abr. 2024
Hello Annalise,We're delighted to hear that you had an amazing stay with us. Thank you for perfect rating. We hope to get the chance to welcoming you back again soon.
6/10 Aceptable
Sam
22 abr. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Sam
Se hospedó 1 noche en abril de 2024
Respuesta de Gail Canlas, el 23 abr. 2024
Hello Sam,Thank you for taking the time to rate your stay with us. While we're pleased to hear that you chose to stay with us, we're sorry to learn that your experience fell short of expectations. We strive to provide exceptional service and comfort to all our guests, and your feedback is essential in helping us achieve that goal.We hope to have the opportunity to welcome you back in the future.
8/10 Bueno
Robert
14 abr. 2024
Le gustó: Limpieza y condiciones de la propiedad
Very family friendly, the pool is a great way to occupy their time and the breakfast was great. The cleaning staff manager even let us borrow pool hotels to check out prince georges new pool center.
The check-in staff may have been overwhelmed or at the end of her shift, she was kind of rude. Overall a good experience
Robert
Se hospedó 3 noches en marzo de 2024
Respuesta de Gail Canlas, el 15 abr. 2024
Hello Robert,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a wonderful stay and that you enjoyed our pool facility and breakfast offerings.However, we sincerely apologize for any inconvenience or discomfort caused by the behavior of our front staff member. Please rest assured that we take your comments seriously, and we will address this matter internally to ensure that all our guests receive the exceptional service they deserve.We truly value your patronage and hope to have the opportunity to welcome you back for an even better experience in the future.
4/10 Malo
Clarissa
Viaje familiar con niños
11 abr. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
I mean normally I like this place, but I paid $250 so that the kids could play at the pool/waterpark and they had broken glass all in their pool area and I even got glass in my foot. Along with several other kids.
Clarissa
Se hospedó 1 noche en abril de 2024
Respuesta de Gail Canlas, el 11 abr. 2024
Hello Clarissa,We sincerely apologize for the unpleasant experience you and your family encountered during your recent visit. Ensuring the safety and satisfaction of our guests is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations on this occasion.We have conducted a thorough inspection and cleaning to ensure the area is safe for our guests to enjoy without any risk of injury.Please accept our sincerest apologies, and rest assured that we are committed to providing a safe and enjoyable experience for all our guests.
8/10 Bueno
kerri
Viaje en pareja
9 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Got beautiful gift in my room, from the hotel i believe. That was a nice surprise.
kerri
Se hospedó 4 noches en abril de 2024
Respuesta de Gail Canlas, el 9 abr. 2024
Hello Kerri,Thank you for taking the time to provide feedback and rating your stay. We're glad that you liked the gluten free snack options we sent to your room. We hope to welcome you back soon.
6/10 Aceptable
ATUL
Viaje familiar con niños
8 abr. 2024
Beds not comfortble for me got back muscle pain ...
May be others like it...
Not sure
ATUL
Se hospedó 2 noches en abril de 2024
Respuesta de Gail Canlas, el 8 abr. 2024
Hello Atul,Thank you for taking the time to provide us with your feedback regarding your recent experience. We sincerely apologize for any discomfort you experienced and the inconvenience it caused.Please know that we take your feedback seriously, and we will use it as an opportunity to reevaluate our product choices and selection to ensure that we provide the highest level of comfort and satisfaction to all our customers.We hope to be welcoming you back in the future.
8/10 Bueno
Carrie
3 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Carrie
Se hospedó 2 noches en marzo de 2024
Respuesta de Gail Canlas, el 3 abr. 2024
Thank you for the rating. We hope to have the opportunity to welcome you again soon!
8/10 Bueno
Cody
1 abr. 2024
Cody
Se hospedó 3 noches en marzo de 2024
Respuesta de Gail Canlas, el 2 abr. 2024
Hello Cody, Thank you for taking the time to rate your previous stay with us. We hope to have the opportunity to welcome you again!
10/10 Excelente
Ben
1 abr. 2024
Ben
Se hospedó 1 noche en marzo de 2024
Respuesta de Gail Canlas, el 22 abr. 2024
Hello Ben,We're glad that you had a wonderful stay with us at the Pomeroy Inn & Suites Prince George. We appreciate the perfect rating. We look forward to welcoming you again soon.
4/10 Malo
james, fort nelson
31 mar. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
james
Se hospedó 1 noche en marzo de 2024
Respuesta de Gail Canlas, el 1 abr. 2024
Hello James,We appreciate you taking the time to rate your recent stay with us. We apologize that your experience did not meet your expectations and for any inconvenience this may have caused.
8/10 Bueno
Colin
Viaje familiar
28 mar. 2024
Le gustó: Servicios
It was quite noisy kids running up and down the halls and walls are thin could hear people talking clearly through the wall
Colin
Se hospedó 1 noche en marzo de 2024
Respuesta de Gail Canlas, el 28 mar. 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by noise disturbances during your stay. We will address this matter with our team to ensure that all guests can enjoy a peaceful and comfortable experience. Your feedback is valuable to us, and we appreciate your understanding.
10/10 Excelente
Nadia
Viaje en pareja
26 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect for our stop on the way back to Washington, friendly staff, clean accommodations.
Nadia
Se hospedó 1 noche en marzo de 2024
Respuesta de Gail Canlas, el 26 mar. 2024
Thank you so much for your excellent review! We're thrilled to hear that your stay with us wonderful. Our team takes great pride in providing friendly service and maintaining clean accommodations. We hope to welcome you back again in the future. Safe travels to Washington!
8/10 Bueno
Muriel, Kitimat
24 mar. 2024
Le gustó: Limpieza y servicio y personal
Muriel
Se hospedó 1 noche en marzo de 2024
Respuesta de Gail Canlas, el 25 mar. 2024
Thank you for taking the time to rate us. We hope to see you again on your next visit to Prince George.
4/10 Malo
Alec
Viaje de negocios
15 mar. 2024
Le gustó: Limpieza y servicio y personal
Beds are horrible! Probably one of the worst hotel beds I’ve stayed in, and the pillows are unusable for sleeping on. I would expect more for a higher priced hotel. Amenities are not bad, hot tub was warm at best. General property and staff were good though.
Alec
Se hospedó 1 noche en marzo de 2024
Respuesta de Camille Ann Rivera, el 16 mar. 2024
Hi Alec,Thank you for sharing your feedback with us. We're sorry to hear that your experience with the beds and pillows fell short of your expectations. We value your input and will certainly address these concerns to ensure better comfort for our guests in the future. We're glad to hear that you found our amenities satisfactory and appreciated the efforts of our staff. We hope to have the opportunity to welcome you back and provide a more enjoyable stay.
8/10 Bueno
Nyree
Viaje en grupo, Viaje familiar
12 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really enjoy the decor of the building. Having the breakfast bar and water park was lovely. The beds could be upgraded.
Nyree
Se hospedó 1 noche en marzo de 2024
Respuesta de Gail Canlas, el 12 mar. 2024
We're glad you enjoyed your stay. We'll definitely take your feedback it into consideration for future improvements. We hope to see you again in the future.
8/10 Bueno
Hussain
11 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall the hotel is great. Staff were super friendly and the rooms were very clean and quiet. Unfortunately their pillows were super bulky and they did not have any other options.
Hussain
Se hospedó 2 noches en marzo de 2024
Respuesta de Camille Ann Rivera, el 11 mar. 2024
Hi Hussain,Good morning.Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel great overall, and we appreciate your kind words about our staff and clean and quiet rooms.We apologize for any inconvenience regarding the pillows. Your feedback is valuable to us, and we'll certainly look into providing more options for our guests in the future. We hope to welcome you back for an even more comfortable stay.
10/10 Excelente
Evan
10 mar. 2024
Evan
Se hospedó 1 noche en marzo de 2024
Respuesta de Gail Canlas, el 30 mar. 2024
Thank you so much for the wonderful feedback and the perfect rating! We're thrilled to hear that you had such a great experience.
10/10 Excelente
Marius
Viaje en grupo
4 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a repeat stay for us, love having a hot tub and a good breakfast in the morning!
Marius
Se hospedó 1 noche en marzo de 2024
Respuesta de Camille Ann Rivera, el 4 mar. 2024
Hi Marius,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay. Your feedback is incredibly motivating for our team, and we're delighted to have exceeded your expectations. We look forward to welcoming you back for another enjoyable stay in the future.
6/10 Aceptable
Alec
26 feb. 2024
Alec
Se hospedó 1 noche en febrero de 2024
Respuesta de Gail Canlas, el 27 feb. 2024
Thank you for taking the time to provide your feedback.While we appreciate your input, we are committed to continuously improving and providing the best service possible. If there are specific areas where you believe I can enhance my performance, we would greatly appreciate any constructive criticism or suggestions you may have.
8/10 Bueno
Taylor
Viaje familiar con niños
25 feb. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Love the convenient location, the rooms and hotel are well kept and nice. The check in staff was helpful and nice. The pool and waterslides are awesome, but there was no lifeguard or anyone monitoring the pool and there were a few kids who were very rowdy and being unsafe on the water slides. Also nobody was at the front desk to ask for extra towels. I would stay here again for sure.
Taylor
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk Team, el 26 feb. 2024
Thank you so much for taking the time to provide feedback about your recent stay with us!Despite the issues you mentioned, we're delighted to hear that you would stay with us again in the future. We truly appreciate your feedback, as it helps us to identify areas for improvement and ensure that we continue to provide exceptional experiences for our guests.
10/10 Excelente
Audrey
Viaje en pareja
23 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff. Great breakfast options
Audrey
Se hospedó 2 noches en febrero de 2024
Respuesta de Gail Canlas, el 23 feb. 2024
It's wonderful to know that you had a pleasurable stay. Your feedback is invaluable to us. We look forward to welcoming you again at the Pomeroy Prince George.
10/10 Excelente
Jaclyn
Viaje familiar, Viaje familiar con niños
20 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love staying at the Pomeroy every time we come to PG. Great location to get around PG easily and is conveniently close to Costco and the Pine Centre Mall. The pool is a big hit with the kids. Also love the main foyer area with the couches and tables to hang out and play board games.
Jaclyn
Se hospedó 3 noches en febrero de 2024
Respuesta de Gail Canlas, el 21 feb. 2024
It's wonderful to hear that you enjoy your stays at the Pomeroy! Thank you for sharing your feedback with us. We look forward to welcoming you back for more memorable visits in the future!
10/10 Excelente
Leah
Viaje en pareja, Viaje con mascota
19 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We brought our dog and are happy to be able to do so. We habitually pick up after our dog. I saw the hotel had bags and a disposal for the dog waste at the front of the building which is great! On the side of the hotel facing the Toyota dealer, there was a lot of dog waste on the ground.
I don't know if having some bags/disposal on that side of the building would encourage dog owners to pick up after their dogs even when no one is watching.
Leah
Se hospedó 1 noche en febrero de 2024
Respuesta de Gail Canlas, el 21 feb. 2024
Thank you for choosing to stay with us. Your feedback is invaluable to us and is duly noted, and we will certainly consider your suggestion to ensure a clean and enjoyable environment for all guests and their pets.
4/10 Malo
Samantha
19 feb. 2024
No le gustó: Limpieza y servicio y personal
Bed was not cleaned before our stay, visible blood on white sheets that has not been bleeched. Multiple hairs in the bed
Samantha
Se hospedó 3 noches en febrero de 2024
Respuesta de Camille, el 19 feb. 2024
Hi Samantha,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We have immediately addressed this issue with our housekeeping team to ensure such lapses do not occur in the future. We appreciate your feedback, and we are committed to making the necessary improvements to enhance the quality of our services. We are genuinely sorry for falling short in this instance. We hope to welcome you back again in the future.Thank you again for bringing this matter to our attention.
10/10 Excelente
Adrian
18 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Adrian
Se hospedó 1 noche en febrero de 2024
Respuesta de Gail Canlas, el 21 feb. 2024
Thank you for rating us. We look forward to welcoming you back for more memorable visits in the future!
8/10 Bueno
Camilla
Viaje familiar
1 feb. 2024
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Camilla
Se hospedó 2 noches en enero de 2024
Respuesta de Camille, el 1 feb. 2024
Hi Camilla,Thank you for taking the time to share your feedback and for giving us a rating of 8/10. Your feedback is important to us and if there's anything specific you'd like to highlight or suggest for improvement, please feel free to let us know. We look forward to welcoming you back.
8/10 Bueno
David
29 ene. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
David
Se hospedó 2 noches en enero de 2024
Respuesta de Gail Canlas, el 30 ene. 2024
We appreciate you rating us. We hope to see you again soon.
8/10 Bueno
Roger
Viaje familiar
29 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good
The grandkids LOVED the slide and pool, was a great experiance. The continental breakfast was very good with good selections for the grandkids and us.
Roger
Se hospedó 1 noche en enero de 2024
Respuesta de Camille, el 29 ene. 2024
Hi Roger,Thank you so much for your review! We're delighted to hear that your grandkids loved the slide and pool, making your stay a memorable experience and the continental breakfast met your expectations with its good selections for both the kids and yourselves. We appreciate your feedback and look forward to welcoming you back in the future.
6/10 Aceptable
Kurt
21 ene. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
Room stunk like puke and was masked with deodorizer, but they switched rooms immediately without a problem. Great pool and breakfast
Kurt
Se hospedó 1 noche en enero de 2024
Respuesta de Camille, el 21 ene. 2024
Hi Kurt,Thank you for taking the time to share your feedback with us. We sincerely apologize for the initial inconvenience you experienced with the room odor, but we're pleased to hear that our team promptly addressed the issue by switching your room without any hassle. Your input is invaluable to us, and we appreciate your understanding. We look forward to the opportunity to welcome you back for an even better experience in the future.
10/10 Excelente
John
Viaje familiar
15 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
John
Se hospedó 1 noche en enero de 2024
Respuesta de Gail Canlas, el 15 ene. 2024
We extend our heartfelt gratitude for your recent rating of our hotel. Your positive feedback is truly appreciated and serves as a source of motivation for our entire team.
8/10 Bueno
Christina
Viaje familiar
14 ene. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Christina
Se hospedó 1 noche en enero de 2024
Respuesta de Camille, el 29 ene. 2024
Hi Christina,We're thrilled to hear that you had a positive stay. Your 4/5 rating is greatly appreciated, and we're always eager to learn how we can make your next visit even better. If you have any specific feedback or suggestions, please feel free to share them with us. We look forward to welcoming you back in the future!
8/10 Bueno
Sreeshkanth
Viaje de negocios
13 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sreeshkanth
Se hospedó 2 noches en enero de 2024
Respuesta de Camille, el 14 ene. 2024
Hi SreeshkanthThank you so much for choosing to stay with us and for taking the time to share your feedback and giving us 8/10 score .We value your input and would love to know more about your experience so we can continue to improve. If there's anything specific you think we could enhance to make your next stay even better, please don't hesitate to share. We look forward to welcoming you back in the future.
10/10 Excelente
Cliente verificado
Viaje de negocios
7 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was good and clean, staff was friendly the only complaint was the sink was very slow to drain and leaked under the sink.
Cliente verificado
Se hospedó 1 noche en enero de 2024
Respuesta de Camille, el 8 ene. 2024
Hi,Thank you for taking the time to share your feedback! We're delighted to hear that you had an overall positive experience.Your feedback regarding the slow-draining sink and leak has been noted, and we apologize for any inconvenience caused. Rest assured, we will address these issues promptly to ensure a seamless experience for our future guests. We appreciate your valuable input and look forward to welcoming you back in the future.
10/10 Excelente
Rosemary, Burns Lake
5 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rosemary
Se hospedó 1 noche en enero de 2024
Respuesta de Camille, el 8 ene. 2024
Hi Rosemary,Thank you so much for your 5/5 review! We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.
8/10 Bueno
Carla
Viaje familiar
5 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Carla
Se hospedó 8 noches en diciembre de 2023
Respuesta de Camille, el 8 ene. 2024
Hi Carla,Thank you for choosing to stay with us and for taking the time to share your feedback. Your overall score of 4 out of 5 is greatly appreciated.We value your input and would love to know more about your experience so we can continue to improve. If there's anything specific you think we could enhance to make your next stay even better, please don't hesitate to share. We look forward to welcoming you back in the future.
8/10 Bueno
John
Viaje familiar con niños
3 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
John
Se hospedó 2 noches en diciembre de 2023
Respuesta de Camille, el 6 ene. 2024
Hi John,Thank you for choosing to stay with us and for taking the time to share your feedback. Your overall score of 4 out of 5 is greatly appreciated.We value your input and would love to know more about your experience so we can continue to improve. If there's anything specific you think we could enhance to make your next stay even better, please don't hesitate to share. We look forward to welcoming you back in the future.
6/10 Aceptable
don
1 ene. 2024
don
Se hospedó 5 noches en diciembre de 2023
Respuesta de Camille, el 6 ene. 2024
Hi Don,Thank you for taking the time to share your feedback with us. We appreciate your stay and value your review. If there are specific areas you feel we could enhance to make your next visit more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future.
10/10 Excelente
Shawn
Viaje familiar con niños
1 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the cleanliness of this hotel and also the continental breakfast. The water park is tons of fun as well. Beds are comfy and the bathtubs are deep.
Shawn
Se hospedó 1 noche en diciembre de 2023
Respuesta de Camille, el 6 ene. 2024
Hi Shawn,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay. Your feedback is incredibly motivating for our team, and we're delighted to have exceeded your expectations. We look forward to welcoming you back for another enjoyable stay in the future.
10/10 Excelente
Rosemary
29 dic. 2023
Le gustó: Limpieza, servicios, condiciones de la propiedad
Love the water park!!
Rosemary
Se hospedó 1 noche en diciembre de 2023
Respuesta de Gail, el 29 dic. 2023
We're glad you had a wonderful time with our water park. Hope to see you again soon.
6/10 Aceptable
cody
28 dic. 2023
cody
Se hospedó 1 noche en diciembre de 2023
Respuesta de Gail Canlas, el 18 ene. 2024
Hello Cody,Thank you for taking the time to provide feedback on your recent experience. We appreciate your honesty and value your input. It seems there might have been aspects of your experience that fell short of expectations.To better understand your perspective and improve our services, could you please share specific details or areas where we could enhance your experience? Your feedback is crucial to our ongoing efforts to provide the best possible service.We genuinely appreciate your business and look forward to the opportunity to address any concerns and make your future experiences with us more positive.Thank you again for your valuable feedback.