Overall I enjoyed my stay. The property did switch owners between the time I booked and the time I arrived, however the impact was negligible. Having essentially a full kitchen was a huge plus. The mattress leaves much to be desired - it is hard to imagine two adults sleeping on it due to its smaller size, let alone being comfortable. Even though it is a Murphy bed, I would recommend a new memory foam type mattress - it would go a long way for ROI. I did not use the washer or dryer, however the washer machine had a very musty smell - a common issue for front-loading washing machines that may not get opened very often. And the front door know seems like it is about to fall off. Overall minor things and again I would stay here again if they got a new mattress.
I actually loved the view directly from the balcony into the Kauai rainforest - very tranquil and peaceful, especially when it was raining. There are double glass slider doors to the balcony and it was great to open them both up, which really extended the living area and brought the outside in if that makes sense. Also screens of course to keep bugs out if you need to do so.
No fault of this unit, however, the resort does not have a full time restaurant - so plan accordingly for breakfast. I recommend getting groceries and coffee for your stay. They have a pseudo-restaurant open from 3pm-9pm I believe, that is in the resort but not part of the resort. They do serve food, however, again, they do not open until 3pm.
The overall area is VERY quiet. Your mileage will vary on this one. I mean, really, really quiet. After dark, there is not a whole lot going on - and be careful driving into Hanalei at night if it is your 1st time - the roads are narrow, it is pitch black, and there is one "one-lane" bridge just after a blind corner heading into Hanalei (tons of them after Hanalei). However, the views of the Na Pali ridge, the rainforest, and the surrounding beaches, especially Hanalei Bay are amazing. Queen's bath is also within minutes.