Recepción

Opiniones de Pride Ananya Resort Puri

4 out of 5
Pride Ananya Resort Puri
12/411 Bankimuhan, Puri

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 6 de 22 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 7 de 22 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 22 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 22 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 22 opiniones" "

6.6/10

Limpieza

6.8/10

Servicio y personal

7.4/10

Servicios

6.6/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Vaibhav

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
POOR SERVICE
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Garima

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Anup kumar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed in this hotel for the first time and everyone really liked it. The service was really good. The rooms and bathrooms are also great. They provide free bottle of water at any given time. The place is amazing and being near by golden beach makes it a very reasonable place for your stay. You can get auto rickshaws easily at cheaper rates to visit Lord Jagannath’s temple as well. I would recommend anyone to stay here.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Chandreshkumar

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The money I spent could not get good service.
Always having an issue with Door Opening Card. Every single time I have to request attendant to open the door. It’s so crazy that when you leave your room Air Condition is turned off because you have to take your key out. Air conditioning was not working properly, I requested to look at but nothing happened. Balcony area left dirty, I don’t think cleaning crew looking for it..
Se hospedó 3 noches en febrero de 2024

4/10 Malo

Ajay

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Bathroom weas not having a separation in between bathing and dressing area. Once you take a bath complete floor is wet followed by slippery in main room. Air Conditioning fan was too noisy in the room, difficult to sleep. Internet is damn slow.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Vatsal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No suggestions
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Rinku

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff behaviors are excellent.
Se hospedó 5 noches en agosto de 2023
Respuesta de Smruti, el 3 sept. 2023
Dear Guest,Namaskar !!Thank you so much for your kind comments and feedback.We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests.Your appreciation gives us a boost to keep the brand name higher.Thank you for your kind patronage and look forward to meeting you on your next visit.Kind RegardsSmruti MohapatraFront Office Manager

10/10 Excelente

Sanjay

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was super nice, room was good & the entire hotel had very pleasant aroma! Will definitely stay again
Se hospedó 1 noche en julio de 2023
Respuesta de smruti, el 3 sept. 2023
Dear Guest,Namaskar !!Thank you so much for your kind comments and feedback.We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests.Your appreciation gives us a boost to keep the brand name higher.Thank you for your kind patronage and look forward to meeting you on your next visit.Kind RegardsSmruti Mohapatra

8/10 Bueno

PRIYABRATA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Smruti, el 3 sept. 2023
Dear Guest,Namaskar !!Thank you so much for your kind comments and feedback.We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests.Your appreciation gives us a boost to keep the brand name higher.Thank you for your kind patronage and look forward to meeting you on your next visit.Kind Regardssmruti Mohapatra

8/10 Bueno

Suvendu

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023
Respuesta de Smruti, el 3 sept. 2023
Dear Guest,Namaskar !!Thank you so much for your kind comments and feedback.We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests.Your appreciation gives us a boost to keep the brand name higher.Thank you for your kind patronage and look forward to meeting you on your next visit.Kind RegardsSmruti Mohapatra

10/10 Excelente

Michelle

Se hospedó 2 noches en enero de 2023
Respuesta de Smruti, el 3 sept. 2023
Dear Guest,Namaskar !!Thank you so much for your kind comments and feedback.We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests.Your appreciation gives us a boost to keep the brand name higher.Thank you for your kind patronage and look forward to meeting you on your next visit.Kind RegardsSmruti Mohapatra

4/10 Malo

Srinivasan K

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Shivraj

Le gustó: Limpieza y servicio y personal
It was good stay overall but not a 4 star level infrastructure and ambience. It's 3 star max to max when I see price to facility comparison with other hotels with similar amenities.
Respuesta de Mohapatra, el 3 sept. 2023
Dear Guest,Namaskar !!Thank you so much for your kind comments and feedback.We are very pleased to note that you have enjoyed our services and hotel facility. This has been shared with all our colleagues who are further motivated to keep striving towards delighting our guests.Your appreciation gives us a boost to keep the brand name higher.Thank you for your kind patronage and look forward to meeting you on your next visit.Kind Regardssmruti Mohapatra

8/10 Bueno

Himalay

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en abril de 2022

6/10 Aceptable

Apurba Kumar

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
good comfortable stay
good neat rooms.
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Sandeep

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice for Family travel
Good resort in Puri. very night restaurant serving good food
Se hospedó 3 noches en noviembre de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good, clean hotel with a good restaurant
Good, clean hotel with very good service. Also check out their multi-cuisine restaurant, very nice!
Se hospedó 1 noche en diciembre de 2019

4/10 Malo

Sidd, Boulder, CO

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
They have a no-onion, no-garlic veg restaurant which we liked but service was terrible. When we complained, attitude towards us became unfriendly though not hostile. Room wasn't clean enough, one of the bed sheet and blanket wasn't laundered before giving us. Daily cleaning has been pretty poor, they charge by hour if not checked out on time, which is pretty annoying.
Se hospedó 2 noches en diciembre de 2019

6/10 Aceptable

Subhadeep

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Checkin-Checkout
They need to spped up the check in and check out time.Someone cant wait 30min for checkin and 30 min for checkout.
Se hospedó 1 noche en junio de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Piece of Garbage
Not sure how this hotel can be rated a 4 star. We had trouble every step of the way: 1. Check-in Experience Found the rooms to be extremely dirty and unhygienic. Bathrooms reeked like a public restrooms. Sheets and linens were not changed. Pillows had hair strands from prior guests. Sheets were stained and not changed. Some had blood stains. I have uploaded the pictures to the review. Unfortunately, we were 5 of us and were unable to get 3 rooms at Mayfair at the last minute so had to spend the night in this dumpster. We asked the house keeping guy to change all the sheets and pillows covers in all the rooms. At some point during this, he decided to throw a tantrum and left. The owner of the hotel had to request him to come back and complete the change. The checkin process took 3 hours. We had booked the room for two days but ran the next day. 2. Dining Experience When we ordered in-room dining, we got used, unwashed cutlery. 3. No Hot Water in the room. 4. Checkout Experience The hotel does not accept international cards.
Se hospedó 2 noches en marzo de 2018
Respuesta de Pride Ananya Resort Manager, el 14 mar. 2018
Dear Guest, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your feedback, and would like to address your concerns as quickly as possible. I understand your frustration, and I sincerely apologize for inconvenience caused. Please know that I will personally be handling your case, and it is my goal to restore your confidence in our company by solving this problem and preventing it from happening again. Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.

8/10 Bueno

Federico, Rome, Italy

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Good deal
Rather new hotel not too far from Puri beach. Rooms are clean (at least for Indian standards) and spacy. Breakfast is ok. Staff is helpful. Overall a good solution to stay in Puri.
Se hospedó 2 noches en enero de 2018
Respuesta de Pride Ananya Resort, Puri- Manager, el 24 ene. 2018
Dear Guest, Thank you for taking the time to share your review. Your positive comments are very much appreciated. My team and I are glad to know that you were happy with our product and services and that your stay with us was memorable. We have noted your suggestion regarding the breakfast and we will defiantly work on this. We sincerely look forward to welcoming you back to our property. Warm regards,