Dear guests, thank you for choosing Grand Mercure Qingdao Airlines. It's a pity that we didn't get your satisfaction . Thanks for your valuable opinions, we have improved rental process, organize staff training to avoid the recurrence of such incidents, sincerely look forward to your coming again, witness our growth and progress, wish you a happy life!

Dear guest, thank you for staying in Grand Merle Qingdao Nanshan Resort.Generally guest will charge part of the deposit when checking in,thank you for your understanding and cooperation. We sincerely look forward to seeing you again.

Dear Guest, Thank you for staying with us . We sincerely apologize for the unpleasant experience during the stay,.We will do a communication with the relevant departments for further improvement in future. We do apologize again and looking forward to welcoming your back for serve you again soon.

Dear Guest, Thank you for staying with us and taking your time to post valuable comments to us. We sincerely apologize for the unpleasant experience you encounter about the buffet and shower during the stay, your opinion is very important to us for further improvement. We will do a communication with the relevant departments for further improvement in future. We do apologize again and looking forward to welcoming your back for serve you again soon.

Dear guests, thank you for your praise. I'm glad you had a wonderful and an enjoyable day in the hotel, thank you for your support and give us the power of keeping improving and pursuing of excellence. Look forward to your next visit!