We have discussed your concerns with our front Desk staff to ensure a superior check in experience for all of our guests. We hope for another opportunity to serve you better.

Thank You for rating us!

Thank You for rating us 5/5!

Thank You for rating us 5/5!

We are making Improvements to our Property to ensure a superior stay for all of our guests. We hope for another opportunity to serve you better.

Thank You for your Rating! We hope to seeing you again soon!

Thank You for Rating us 5/5!

Thank You for your Rating!

Thank You for your Valuable Feedback! We hope to welcome you again soon!

We are sorry about the inconvenience and are glad to hear overall you were happy with your stay and the breakfast. We are investigating into your concerns to ensure a superior stay for all of our future guests. We hope for another opportunity to serve you better.

On behalf of my team I apologize for being unable to exceed your expectations. We are in the process of Renovating our Property to ensure a superior experience for all of our Future Guests. We hope you will provide us another opportunity to offer a superior stay.

On behalf of my team I'd like to apologize for this. We have taken care of the AC Issue in the room you were in to avoid any future inconvenience.

We are under new Management and are in the process of renovating the property to ensure a superior stay for all of our guests.We hope for another opportunity to serve you better

We are in the process of Renovating the property to ensure a superior experience to all of our future guests. We encourage you to check out after the Renovations and you will not be disappointed.

We are very sorry as well as surprised to hear about your experience! We have discussed your concern with our team and we hope for another opportunity to serve you better.

Dear Grant,Thank You for taking time to share your experience with us. You are right! We are remodeling our facility to ensure a superior experience for all our future guests. We hope to welcome you again soon and exceed your expectations.

I do sincerely apologize about the rooms and the alarm. We are in the middle of remodeling so I am hoping that any and all issues with these rooms will be addressed and taken care of. I appreciate you letting us know!

I do apologize about the smell in the hallway and I am sure that person was charged a smoking fee. We do apprecaite the compliment on the rest of the hotel! We hope to see you again! Have a wonderful day!

Thank you very much for the wonderful review! We hope to see you again!

I do apolgoize your stay was not what you had expected! If there is anything we can do to make your next stay even better please reach out!

Thank you very much for the wonderful review! I hope you have a great day and we do hope to see you again!

I do sincerely apologize about the chaoz in maham that was going on in the atrium! I hope you have a wonderful day and we do hope to see you again. As far as the pool goes we are working on getting a new heater for the room!

If there is anything that we can do to make your stay better please let us know! Thank you very much for your review of us and we hope to see you again to hopefully make a more enjoyable stay!

That is wonderful to hear! Thank you very much for the amazing review! I hope you have an amazing day! We hope to see you again!

That is wonderful to hear! We are very happy know you were pleased with your stay and I am very happy to hear our staff was very helpful and accomidating to you! We do hope to see you again soon!

Thank you very much for the wonderful review! We hope to see you again!

I am very pleased to hear you enjoyed the breakfast and our staff was very helpful and inviting for you! I do want to apologize about the door as that needs to be securely locked to prevent any issues! I will speak with managment to get that fixed so that our guests feel much more safe while staying with us! Thank you for the feedback and I hope you have a wonderful day!

We are so glad you enjoyed your stay! We hope to see you again soon! Please dont hesitate to let us know if there is anything we can do to improve or make your next stay with us better!

That is wonderful to hear! Thank you very much for the amazing review and we are very pleased to know that you enjoyed staying with us! I hope you choose to stay with us again! Have a wondeful day!! Thanks for choosing Best Western plus Steeplegate Inn!!

I apologize about the TV not working but very pleased to know we tried the best we could to help you out! We apprecaite you taking the time to give us feedback about how your stay went with us! We hope to see you again on your next trip!

Thank you for the feedback! We really do apprecaite you taking the time to let us know how your stay was! We are happy to hear you enjoyed the pool and the breakfast! We do hope to see you again for your next trip! Thank you for choosing the Bestwestern Plus Steeplegate Inn! Have an amazing day!

That is absolutely wonderful to hear! We are so pleased to know you enjoyed your stay with us! We do hope to see you again! Call us again whenever your ready for your next trip!! Thanks again for the great review! Have an amazing day!

I sincerely apologize for the stay that you previously had with us! I apologize that it was not exceeding your standards! We do hope you'll give us again chance at a much better and more enjoyable stay! We are remodeling and updating the place so its gives more of a modern feel so hopfully you'll give us another try once that is all done and we can provide you with a much more comfortable and enjoyable stay! Have a great day and thank you for the feedback. We do appreciate it!

Thank you very much for the great review! If you feel there is anything we can do to provide our guests with a much more enjoyable stay please feel free to reach out!

We are very sorry to hear you didnt enjoy the room! We are an old hotel and its starting to show the age, Hopefully your next stay we will have some things updated! Thank you for the feed back and hopefully we can make your next stay a 5/5!

Thank you very much for very helpful review!! We really do appreciate it. Thank you for pointing out the good and the bad, as we love to know the things we can do to improve our guests stays! I also have good news because although it is a nice hotel, we really could use some updating. That will be starting here soon! We hope all of our guests will love it when it is done! Again Thank you for the great review! We really hope to see you again! Have an amazing night and thank you for the loyaltly you have to us and our brand!!

Thank you very much for taking the time out of your day to give us such a wonderful review! We do appreciate it immensely! We do hope that you choose to stay with us again! I hope you have a wonderful day!

I apologize that we did not exceed your needs! Please feel free to reach out if you have any suggestions for us on how to improve our guests stays I would love to hear them!

That is wonderful to hear! Thank you for the great review. We hope to see you again!! Have a great night!

That is wonderful to hear! Thank you for the great feedback. We love hearing the things our guests enjoyed or did not enjoy during their stays so we know how to better improve our hotel! Thank you and have a great day! We hope to see you again for your next trip!

That is amazing to hear! I would have to most definately agree with you. The hotel could use some TLC. We are slowly trying to update and remodel so our hotel is more modern but I appreciate the great compliment reguardless of the hotel needing the improvements! We hope we see you again! Have a wonderful day Tanya!! Thank you again for choosing us!

Thank you for the amazing review! We hope you choose us for your next trip! Have a wonderful day!