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Opiniones de Hostal Venus de Valdivia

3 out of 5
Hostal Venus de Valdivia
Quito-Yaruqui; Antonio Jose de Sucre, N1-305 & Juan Montalvo, Yaruqui, Pichincha

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 18 de 26 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 26 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 26 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 26 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 26 opiniones" "

9.0/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

8.6/10

Condiciones de la propiedad

10/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Saskia

Se hospedó 1 noche en diciembre de 2023
Respuesta de Saskia, el 5 ene. 2024
We are very sorry for your displeasure, although you never visited our hotel since you canceled your reservation. Even so, we are very sorry for all the inconvenience.

10/10 Excelente

Hannah

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hannah, el 5 ene. 2024
Thank you very much for your generous rating. It was a pleasure hosting you.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2019
Respuesta de Tania, el 26 jun. 2019
Thank you for your review! It was a pleasure to host you at Venus de Valdivia!

8/10 Bueno

Sapu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
La atención de todos fue muy buena. No está en una zona turística.
Se hospedó 3 noches en junio de 2019

10/10 Excelente

Carolina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great experience
Lovely employees. Thank you very much for your kindness :)
Se hospedó 1 noche en junio de 2019
Respuesta de Tania, el 10 jun. 2019
Thank you Carolina! We hope to have you back soon.

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me encantó el servicio personalizado, el desayuno, los jardines y que tenga piscina, (eso no me lo esperaba)... yo que tengo problemas de espalda, me hizo muy bien relajarme en la piscina.
Se hospedó 1 noche en enero de 2019
Respuesta de Carina, el 7 feb. 2019
Muchas gracias por visitarnos! Nos alegra mucho saber que disfrutó de los servicios que ofrecemos. Esperamos poder contar con su visita nuevamente en el futuro cercano.

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
very cozy and quiet, the facilities are very clean and tidy, the attention is excellent, I recommend it when you visit Ecuador
Se hospedó 1 noche en diciembre de 2023
Respuesta de Robert, el 5 ene. 2024
Thank you Roberto for your comment. I hope that you enjoy your our country.

10/10 Excelente

C

Se hospedó 1 noche en abril de 2023
Respuesta de C, el 5 abr. 2023
Thank you so much for your review. We hope you can come back any time soon.

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a beautiful facility with very friendly staff. There’s plenty of space to relax and enjoy your time there. The management provided excellent before and after our stay communication. Our room had a deck with a hammock and a view of the city, which was lovely at night. Two little issues: 1. The smoke alarm in our room chirped every hour or so. We sent a WhatsApp message about 11pm, but no one ever responded. Luckily we got a good night’s sleep despite that. 2. There was an enticing-looking hot tub on property, but it was empty. However, I don’t think the hot tub was listed as an amenity, so we can’t really complain. The pool was listed as an amenity, and it was heated and clean. I plan to return next time I’m in the area.
Se hospedó 1 noche en marzo de 2023
Respuesta de David, el 5 abr. 2023
Hello David, thanks for your kind review, it help us improve our service. You are very welcome to come back next time to make sure you have an outstanding service. We fixed the smoke alarm problem and our hot tub will be ready for all our guests at the end of this month due to maintenance. Hope you had a safe flight back home and we expect to have you here again. Kind regardsVenus de Valdivia

10/10 Excelente

Anjali

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023
Respuesta de Anjali, el 5 abr. 2023
Thanks Anjali for your review. Hope to see you soon.

10/10 Excelente

Bryan

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This hotel is amazing!! It is absolutely beautiful! Each room has a patio with a hammock and it overlooks the city. It also has a swimming pool and two amazingly sweet dogs. The room is quite spacious and the bathroom has these quality eco friendly products (shampoo, conditioner, body wash, and hand soap). There is no tv but that wasn’t a big deal to me because we would be out during the day and we come back to sleep at night. I also felt really safe being here because they have this big gate that they close and lock every night. The staff are also amazingly warm and helpful people. My fiancé forgot his bag in the taxi and they sprung to action and did everything they could to help us. We also got really hungry at night and they tried to dons places that could deliver food to us. It’s not exactly safe to walk around at night. Overall, I highly highly recommend this place for your stay.
Apa and Chavez ❤️. Apa is the one rolling over on the floor. They’re such sweet dogs that just want to be loved and give you all their love.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Carina, el 4 dic. 2022
Thank you so much for choosing to stay with us, it was wonderful to have you! Also, thank you so much for your review and feedback. We hope to have you back with us soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s quiet and peaceful. Staff are friendly. Dogs are are adorable if you love dogs.
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Karen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic Place to stay!
Our stay here was amazing. From start to finish, we could not have asked for more. The rooms and grounds were beautiful, the staff helpful and friendly, and their 2 dogs Chavez and Baco delightful. They arranged everything for us, including transportation from the airport very early in the morning, and went out of their way to make our stay perfect. Thank you. If we ever are in Quito again, we will be back.
Se hospedó 2 noches en noviembre de 2019
Respuesta de Tania, el 17 dic. 2019
Thanks Karen. It is important for us that the stay of our guests is without comparison. We hope to see you very soon. Tania

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Small little hostal, very good value for the price. Great views.
Se hospedó 2 noches en octubre de 2019
Respuesta de Hostal Venus Valdivia, el 28 nov. 2019
Thanks for your comment. we hope to have you back sometime.

2/10 Terrible

Elisa, Canadá

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
I could never reach the hotel, when I called to ask for information nobody answered, I had to look for a hotel somewhere else.
Se hospedó 7 noches en septiembre de 2019
Respuesta de Venus Valdivia Team, el 28 nov. 2019
We are really sorry to hear that, we hope you can give us a new chance when you come back to Ecuador. Contact us through our email adress: hostalvenusvaldivia@gmail.com

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
귀엽고 순한 멍뭉이가 반겨주는 정원이 있는 호스텔 방도 넓다 귤나무에 아보카도 나무도 있어서 따먹음
Se hospedó 1 noche en junio de 2019
Respuesta de Carina, el 18 jul. 2019
Thank you for you visit! Please visit us again soon!

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We had a confirmed booking but when we arrived we were told we did not and that they were out of rooms. They then told us they would pick us up from the airport and bring us to a close by hotel they recommended and they never showed.
Se hospedó 1 noche en junio de 2019
Respuesta de Carina, el 18 jul. 2019
Thank you for your feedback. We are committed to providing excellent servicies to our guests and understand that your trust is extremely important. We are very sorry for the situation you have described. It is absolutely unacceptable. Considering we never received a notice about such a situation occurring at our Hotel, I kindly ask you to please get in touch with me (the hotel owner) in order to better understand what occurred and take actions to prevent this from ever occurring again. Thank you again!

10/10 Excelente

Ilana, Washigton, DC

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is very nice property with great view on Quito, very close to airport. Staff is friendly and extremely helpful.
Se hospedó 1 noche en junio de 2019
Respuesta de Tania, el 3 jul. 2019
Thank you for your review Ilana! We hope to see you again soon. Happy travels!

10/10 Excelente

elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value
Perfection!
Se hospedó 1 noche en junio de 2019
Respuesta de Tania, el 26 jun. 2019
Thank you Elizabeth! We hope you return soon!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenience. Minutes to the airport. Front desk clerk ver friendly
Se hospedó 1 noche en junio de 2019
Respuesta de Tania, el 26 jun. 2019
Thank you for your visit! We hope you return soon!

10/10 Excelente

Osvaldo

Le gustó: Limpieza y servicio y personal
Great and clean place just to stop before my destination. I got there at 1:30 am after my fly was delayed and they waited for me to check me in. Also they schedule a ride that waited for me at the airport for $10, while Uber was about $12. The staff is nice and friendly. My only suggestion is to have more fruits options for vegan and gluten allergies. They only had papaya for breakfast.
Se hospedó 1 noche en junio de 2019
Respuesta de Tania, el 10 jun. 2019
Thank you for your feedback Osvaldo! We will take it into aaccount. It was a pleasure to have you!

10/10 Excelente

Rosie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely relaxing stay!
Really lovely stay! We booked to stay here for 2 nights after being in the jungle for 4 days, and before leaving Quito. The hotel is so relaxed and we felt completely at home here. Great size room and balcony, lovely pool and jacuzzi. The family that own the hotel are so helpful and welcoming, they have 2 gorgeous friendly dogs as well which we loved! Also couldn’t believe they got up to cook us breakfast at 5:30am on the day we left! The little village centre next to the hotel is lovely too, really nice family run cafes and restaurants.
Se hospedó 2 noches en mayo de 2019
Respuesta de Tania, el 26 jun. 2019
Thank you very much Rosie! We are very happy you enjoyed your stay and hope to have you stay with us again!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a perfect gem of a place especially if you are looking for a country setting conveniently located near the city. Trees and flowering bushes everywhere, fruit trees heavily laden, green grass, birds flying about and chirping, the sounds of roosters in the morning. The staff is courteous, friendly and very helpful. The on-the-premise restaurant offers delicious fresh fare artistically served. The swimming pool is well maintained and the simple but elegant rooms are immaculate. Ample hot water for the shower and I mean hot! There are a surprsing number of nooks and crannies in this gated space, communal or private depending on your mood. Two friendlky but not bothersome dogs. All in all a great experience and I certainly intend on staying there again when going in and our of Quito.
Se hospedó 2 noches en abril de 2019
Respuesta de Tania, el 26 jun. 2019
Thank you very much for your review! We hopw you visit us again soon!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hostal Venus de Valdivia is a charming little complex with friendly, helpful hosts. The location is close to the airport yet quiet. We also had a delicious meal at the restaurant. The beds were comfortable and everything was spotlessly clean. They also arranged our transport to and from the airport. Overall a great experience. We will be back.
Se hospedó 1 noche en abril de 2019

8/10 Bueno

julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
The staff here are friendly and caring. The property is unique, with history, yet updated. The location is perfect, in a smaller community, with broad view of the Quito area and beautiful landscape. It is 15 minutes from the airport, which was our main reason for choice. Though not used during our stay, there is a nice pool, a game room, exercise room, sitting area, TV lounge, etc. There is a nice dining area, and the grounds are beautiful too.
Se hospedó 1 noche en marzo de 2019
Respuesta de Carina, el 13 mar. 2019
Thank you for having stayed with us and having shared your comment! We hope to have you again in the near future.