Interior

Opiniones de Hilton Garden Inn Raleigh-Cary

3 out of 5
Hilton Garden Inn Raleigh-Cary
131 Columbus Ave, Cary, NC

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 672 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 222 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 57 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 1001 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Gustavo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Kevin, el 2 abr. 2024
Hello Gustavo,We appreciate your time in rating your stay with us. We hope to see you back again!

10/10 Excelente

Sergio

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020

10/10 Excelente

Carlo Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien pero pueden mejorar
Excelente trato, un poco limitado en el desayuno que todos los días invariablemente era lo mismo.- si sales en el 1 er vuelo no alcanzas desayuno y no tienes opción de travel packet
Se hospedó 3 noches en octubre de 2019

8/10 Bueno

lorena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
espectacular
espectacular estuvimos solo una noche pero todo estuvo muy bien nos gusto mucho
Se hospedó 1 noche en octubre de 2017

10/10 Excelente

Tony, Ciudad de México, D.F., México

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ideal para todos
Excelente hotel, muy limpio, cómodo y gran servicio.

10/10 Excelente

Haley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Team HGI, el 1 may. 2024
Hello, thank you for taking the time to post your rating. Your review is very important to us. Kind regards!

10/10 Excelente

anaisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Na
Se hospedó 2 noches en abril de 2024
Respuesta de Team HGI, el 24 abr. 2024
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are pleased to hear that you had a positive experience with us at Hilton Garden Inn Raleigh-Cary. Kind regards!

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in, friendly staff, very clean room, great beds…so comfortable. All of us slept well. Excellent stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Kevin, el 23 abr. 2024
Hello Karen,We truly appreicate your feedback and are so happy to hear that you all were able to enjoy your time with us! We hope to see you again soon!

10/10 Excelente

Qwestta

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great accommodations and clean with friendly staff! Will stay there again!
Se hospedó 3 noches en abril de 2024
Respuesta de Team HGI, el 19 abr. 2024
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us!

8/10 Bueno

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place, good beds
Se hospedó 2 noches en abril de 2024
Respuesta de Team HGI, el 19 abr. 2024
Thank you for taking the time to leave us a review! We are happy to hear that you enjoyed your stay with us.

10/10 Excelente

Essence

Se hospedó 3 noches en abril de 2024
Respuesta de Team HGI, el 1 may. 2024
Hello, thank you for taking the time to post your rating. Your review is very important to us. Kind regards!

6/10 Aceptable

Lisa

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
Nothing spectacular just a hotel for as much as I paid would have been nice to have breakfast included.
Se hospedó 2 noches en abril de 2024
Respuesta de Kevin, el 10 abr. 2024
Hello Lisa,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed that we did not provide a complimentary breakfast. The Hilton Garden Inn brand offers a fully cooked to order, hot breakfast at a cost instead of a basic continental breakfast other brands may offer. If there is anything else I can do for you at this time, please contact us. We hope you will consider staying with us again in the future.

10/10 Excelente

Alexis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was in a great location. Having a restaurant on site was a plus and the room was clean and comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de Team HGI, el 7 abr. 2024
Hello, thank you for taking the time to post your rating. Your review is very important to us, at Hilton Garden Inn Raleigh-Cary. Kind regards!

8/10 Bueno

Patrick

Viaje familiar
Le gustó: Condiciones de la propiedad
Hotel was nice. Furniture in room was worn out.
Se hospedó 2 noches en marzo de 2024
Respuesta de Kevin, el 2 abr. 2024
Hello Patrick,Thank you for taking the time to review your stay with us. We appreciate the feedback, and we are excited to say that later this year we do have a full room renovation scheduled. We hope to welcome you back again!

10/10 Excelente

Joey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Propety was very clean and the Staff were very nice!
Se hospedó 2 noches en marzo de 2024
Respuesta de HGI Raleigh-Cary, el 27 mar. 2024
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are pleased to hear that you had a positive experience with us at Hilton Garden Inn Raleigh-Cary. Kind regards!

4/10 Malo

yiwen

Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Allana

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Francisco

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, safe, and comfortable.
Se hospedó 2 noches en marzo de 2024
Respuesta de Team HGI, el 12 mar. 2024
Francisco, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hilton Garden Inn Raleigh-Cary

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very friendly!
Se hospedó 2 noches en marzo de 2024
Respuesta de Team HGI, el 10 mar. 2024
Kimberly, We are pleased that you enjoyed your stay with us and think out staff is friendly. Let us know if there is anything we can do for you. Have a great day.

10/10 Excelente

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My stay at this facility was grand in every respect. The room was spacious and luxurious. I highly recommend Hilton Garden Inn Raleigh-Cary NC. It was a 5-star experience for me.
Se hospedó 2 noches en febrero de 2024
Respuesta de Team HGI, el 2 mar. 2024
George, We appreciate you taking the time to share your experience with us. We are glad to see that we exceeded your expectations. Please consider us for your next travels to the area!

10/10 Excelente

Kathleen, Granite Falls

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very pleasant front desk staff. Easy parking
Se hospedó 2 noches en febrero de 2024
Respuesta de Team HGI, el 2 mar. 2024
Kathleen,We are thrilled to read this great review about your stay with us and are glad you enjoyed our amazing guest service! We hope you stay with us again soon.

10/10 Excelente

Tina

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay if you need a small meeting area to get the day started.
Se hospedó 3 noches en febrero de 2024
Respuesta de Team HGI, el 17 feb. 2024
Tina, thank you for taking the time to post your rating. Your review is very important to us, and we are pleased to hear that you had a positive experience with us at Hilton Garden Inn Raleigh-Cary. Kind regards!

10/10 Excelente

Samantha

Se hospedó 2 noches en enero de 2024
Respuesta de Team HGI, el 27 mar. 2024
Samantha, thanks for leaving a rating! We hope to see you again soon!

10/10 Excelente

Allen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Team HGI, el 27 ene. 2024
Allen, We appreciate you taking the time to leave a rating! Have a great day!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
Nice hotel in Cary
It's a nice hotel with excellent location. Unfortunately, I had problems with the heat and the shower. Both were addressed reasonably quickly, but the heat failed a second time. The staff was great, but the systems seem to be a bit dated.
Se hospedó 2 noches en enero de 2024
Respuesta de Team HGI, el 20 ene. 2024
Hello, Thank you for your honest feedback! We appreciate your thoughts on our property and will use your comments to better our practices.

10/10 Excelente

Fangio

Viaje de negocios
Le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Team HGI, el 13 ene. 2024
Thank you for your amazing rating!

10/10 Excelente

barry

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff could not have been nicer or more helpful 111
Se hospedó 2 noches en enero de 2024
Respuesta de Team HGI, el 27 ene. 2024
Barry, Thank you for the kind words about our staff. We go above and beyond for all of our guests. We hope to host you again!

8/10 Bueno

Stephen

Se hospedó 2 noches en diciembre de 2023
Respuesta de Team HGI, el 27 ene. 2024
Thank you for the rating, Stephen! We hope to be of service to you again soon!

10/10 Excelente

Julie

Se hospedó 1 noche en diciembre de 2023
Respuesta de Team HGI, el 6 ene. 2024
We are so happy to receive a great rating for Hilton Garden Inn Raleigh-Cary! Thank you so much for taking the time! We hope to welcome you back in the near future!

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Team HGI, el 30 dic. 2023
James, Thanks for this amazing rating! We are glad we exceeded your expectations. Have a good day!

10/10 Excelente

Aldo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Team HGI, el 30 dic. 2023
Thanks for your 5-star rating!

8/10 Bueno

Rasheedah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff, Tomica was great and attentive
Se hospedó 2 noches en diciembre de 2023
Respuesta de Team HGI, el 23 dic. 2023
Rasheedah, Thanks for your review. We are happy to hear that you experienced our amazing guest service! We hope to host you again in near future.

10/10 Excelente

Lance

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Team HGI, el 16 dic. 2023
Lance, Thanks for rating us! We are looking forward to your next stay!

8/10 Bueno

Lawanda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decent enough, though over priced.
The room was a junior suite and of a good size. The bed was quite firm and the blanket and sheet were thin and rough. The room also was remarkably dim and the few over head lights took several moments to turn on once flipped. The room was clean enough, but there was some debris under the bathroom sink area. There is no complimentary breakfast which for the price is unusual. The only thing complimentary is some of the worst coffee I have ever had by the front desk. The front desk staff are friendly, there’s ample parking, and the location has several nice restaurants nearby. I stayed here as my coworkers were booked here as well, but left to my own decision I may find another option.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Team HGI, el 16 dic. 2023
Lawanda, Thank you for taking the time to review your stay with us. We love your honest feedback and will use take it into consideration when reviewing our operations. The HGI brand does not offer a complimentary breakfast, but fresh, made to order options, as well as a upgraded buffet. We hope you consider us for a future stay!

10/10 Excelente

Stanley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All around excellent
Se hospedó 1 noche en diciembre de 2023
Respuesta de Team HGI, el 16 dic. 2023
Stanley, We appreciate you taking the time to review your experience with us. Please consider us for your next travels to the area!

10/10 Excelente

Anthony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Team HGI, el 16 dic. 2023
Anthony, Thanks for the 10 out of 10 rating! We hope to be able to serve you again.

10/10 Excelente

Tamara

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stayed here on a girls’ weekend for a little Christmas shopping. Was a repeat of a stay from several years ago. Just like last time, it was perfect!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Team HGI, el 16 dic. 2023
Tamara, We are so happy to read that you had a perfect experience with us again! Thanks for taking the time to leave a review and we hope to see you again soon!

10/10 Excelente

Dhruvkumar, Lorena

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Team HGI, el 10 dic. 2023
Dhruvkumar, Thank you for your rating! We are pleased to read that you had an exceptional stay.

10/10 Excelente

Christopher, Goose Creek

Viaje familiar
Le gustó: Servicios
Great location , friendly staff , clean & comfortable room
Se hospedó 1 noche en noviembre de 2023
Respuesta de Team HGI, el 3 dic. 2023
Christopher,Thank you for taking the time to post your rating. Your review is very important to us, and we are pleased to hear that you enjoyed the staff and room. Kind regards!

10/10 Excelente

Twanda

Se hospedó 1 noche en noviembre de 2023
Respuesta de Team HGI, el 30 dic. 2023
Thanks for your 5-star rating!

10/10 Excelente

Salvador

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and well kept property. Convenient location close to many attractions.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Team HGI, el 25 nov. 2023
Salvador, We are so happy to read such a great review about Hilton Garden Inn Raleigh-Cary! Thank you so much for taking the time! We hope to welcome you back in the near future!

10/10 Excelente

Richard

Se hospedó 3 noches en noviembre de 2023
Respuesta de Team HGI, el 10 dic. 2023
Richard, We appreciate you taking the time to leave a rating, if there is anything else we can do for you, please let us know!

6/10 Aceptable

Leandra

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
The bed had dust bunnies on the side and the room smelled like smoke covered up by air freshener. The lobby and staff are nice but no one asked about my stay. The front desk seemed to know it was not a great room and checked if she should still give it to me. She did. It was late when I checked in and I had already ordered food to the room and did not want to change rooms. The wallpaper was peeling in the bathroom.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Team HGI, el 19 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact us. We hope you will consider staying with us again in the future.

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Team HGI, el 6 nov. 2023
Linda, thank you for your wonderful rating! We hope to be of service to you again in the future. Best wishes, Hilton Garden Inn Raleigh-Cary

8/10 Bueno

MICHELLE

Se hospedó 2 noches en octubre de 2023
Respuesta de Team HGI, el 6 nov. 2023
Hello Michelle, thank you for taking the time to post your rating. Your review is very important to us, and we are pleased to hear that you had a positive experience with us at Hilton Garden Inn Raleigh-Cary. Kind regards!

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Team HGI, el 28 oct. 2023
Linda,Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are pleased to hear that you had a positive experience with us at Hilton Garden Inn Raleigh-Cary. Kind regards!

10/10 Excelente

Pat

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y servicios
Everything!
Se hospedó 4 noches en octubre de 2023
Respuesta de Team HGI, el 28 oct. 2023
We are so happy to read such a great review about Hilton Garden Inn Raleigh-Cary! Thank you so much for taking the time! We hope to welcome you back in the near future!

10/10 Excelente

Jeffery

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great
Se hospedó 1 noche en octubre de 2023
Respuesta de Team HGI, el 22 oct. 2023
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are pleased to hear that you had a positive experience with us at Hilton Garden Inn Raleigh-Cary. Kind regards!

8/10 Bueno

Cameron

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
nice hotel and in a ' good location
Se hospedó 1 noche en octubre de 2023
Respuesta de Team HGI, el 22 oct. 2023
Cameron, We appreciate you taking the time to review us. We are thrilled to hear that you had a great stay with us and enjoy our convenient location.