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Opiniones de Super 8 by Wyndham Raleigh North East

2 out of 5
Super 8 by Wyndham Raleigh North East
3801 Capital Blvd, Raleigh, NC

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 141 de 580 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 142 de 580 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 125 de 580 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 66 de 580 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 106 de 580 opiniones" "

7.0/10

Limpieza

7.2/10

Servicio y personal

5.8/10

Servicios

6.4/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Edgar

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
We are sorry you did not have a pleasant stay with us but look forward to having the opportunity to improve your experience with us next time. Thanks.

2/10 Terrible

Guillermo

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sucio, mucho ruido, insectos en el cuarto, inseguro, los cuartos huelen a vomito y orina
Se hospedó 1 noche en abril de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
We are sorry for your experience and have looked into this feedback more closely with our team. We are working to address the issues to enhance your stay next time. Thanks.

10/10 Excelente

berlizt francisco

Se hospedó 1 noche en abril de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
Thank you, Mr. Francisco. Your feedback is greatly appreciated and invaluable to our team's success. Please come back and stay with us.

2/10 Terrible

Daniela

No le gustó: Limpieza y condiciones de la propiedad
OMG this is the worse place I ever have stayed the floor dirty plenty of cockroaches and bed bugs and l pay for a room in a non smoker zone and The smell of cigarette didn't even let me breathe, I couldn't even sleep in that place. I Did an early check out and found other place to stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Super 8 Raleigh, el 7 abr. 2024
We are sorry for your unpleasant stay and appreciate the feedback. We strive for excellent customer service and a fantastic stay. We are looking into these items and will address quickly.

2/10 Terrible

Yomel

Se hospedó 3 noches en marzo de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
We apologize for any unpleasant experience you encountered during your stay and look forward to having the opportunity to improve your next stay with us!

10/10 Excelente

Julio cesar

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Flaco

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No lo recomiendo la verdad a garre cuarto para no fumadores y apesta mucho a cigarro y te dicen que el desayuno incluido pero la verdad que no ay ningún desayuno 👎 no volvería a este lugar

10/10 Excelente

lorena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Roberto

Le gustó: Limpieza y servicios
Buen hotel tranquilo
Se hospedó 2 noches en mayo de 2023

6/10 Aceptable

Linda

Viaje familiar
No le gustó: Limpieza
Tiene muy buena ubicación.lo malo es que está muy sucio polvo por todos lados . En la habitación muy sucio el piso y los muebles con mucho polvo .
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Sofi

Se hospedó 1 noche en abril de 2023

8/10 Bueno

MARCO

Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Javier

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es muy tranquilo i varias restaurantes sercas
Se hospedó 3 noches en septiembre de 2022

8/10 Bueno

Alberto

Se hospedó 2 noches en junio de 2021
Respuesta de kristy, el 18 jun. 2021
Dear Valued Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en agosto de 2020
Respuesta de kristy, el 14 sept. 2020
Dear Valued Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM

8/10 Bueno

Jose Jesus

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel , buen precio comodidad y buen servicio
Se hospedó 3 noches en abril de 2020
Respuesta de kristy, el 20 abr. 2020
Dear Valued Guest ¡Gracias por tomarse el tiempo para completar nuestra encuesta en línea con comentarios tan positivos! He compartido sus comentarios con mi personal, y se unen a mí para agradecerle sus amables palabras. Nos enorgullece nuestro hotel y los servicios que brindamos, y nos alegra que haya disfrutado de su estadía. Esperamos brindarle el mismo alojamiento y servicio agradable la próxima vez que visite la ciudad. Saludos cordiales, GM

10/10 Excelente

Jose Jesus

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2020
Respuesta de kristy, el 31 mar. 2020
Dear Valued Guest Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, GM

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
La chica de recepción el último día muy poco muy poco amigable. Poco educada. El lugar donde uno se pudiera sentar lo cerraban con una banda señal de que estaba prohibido. Al preguntar si uno se podría sentar ahí. Le te respondían: Por cuánto tiempo!!?? No tienen consierge para dejar encargado el equipaje Poca actitud de servicio de la chica de recepción
Se hospedó 1 noche en junio de 2019
Respuesta de k, el 28 jun. 2019
Dear Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, GM

6/10 Aceptable

FELIPE ARTURO

Le gustó: Limpieza y comodidad de las habitaciones
CALIFICACION GENERAL DE 8
CALIFICACION GENERAL DE 8
Respuesta de General Manager, el 24 oct. 2016
Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM

6/10 Aceptable

JOSE MANUEL

Le gustó: Limpieza y comodidad de las habitaciones
CALIFICACION GENERAL DE 8
CALIFICACION GENERAL DE 8
Respuesta de General Manager, el 2 nov. 2016
Dear Valued Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM

6/10 Aceptable

FELIPE ARTURO

Le gustó: Limpieza
CALIFICACION GENERAL DE 8
CALIFICACION GENERAL DE 8
Respuesta de General Manager, el 2 nov. 2016
Dear Valued Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM

8/10 Bueno

Suzann, Wonewoc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly and quiet.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

lilian

Le gustó: Limpieza, servicio y personal, servicios
Easy checking in and organized room However the stairs area and outside stinks
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Eduardo

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Super 8 Raleigh, el 8 may. 2024
Thank you, Eduard - we look forward to having a chance to make this a 5 star review next time.

4/10 Malo

Tonya

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Elevator was out and im handicap with 2 knee replacement and had to walk the stairs & still pay full price with a 40 cash deposit.
Se hospedó 1 noche en abril de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
We are sorry for the inconvenience you experienced with your stay. Our elevator is currently being replaced and should be brand new soon! First floor rooms are subject to availability but hope to have one available next time you are here.

8/10 Bueno

William

Viaje de negocios
Le gustó: Servicio y personal
No elevator had to climb three flights of steps
Se hospedó 1 noche en abril de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
Thanks, William. We are sorry for the inconvenience caused by our elevator replacement, but rest assured a new elevator is underway and will be up and running shortly! Thanks.

2/10 Terrible

Janet

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
We apologize for any inconveniences you experienced during your stay and look forward to having the opportunity to make your next experience a better one.

2/10 Terrible

Janet

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They have mold in the rooms and my children got sick from it. They where informed and did nothing about it.
Se hospedó 4 noches en abril de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
We are sorry you did not have a positive stay with us but rest assured our housekeeping team thoroughly inspects each room to ensure a high quality, clean and safe room. Thanks.

8/10 Bueno

Jocelyn

Le gustó: Limpieza y servicio y personal
Had a wonderful stay
Se hospedó 2 noches en abril de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
Thank you for the great feedback, Jocelyn. We enjoyed having you with us and look forward to seeing you again. Hopefully we can make it a 5 out of 5 next time!

2/10 Terrible

Demetrius

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Terrible! Hallways were filthy, elevator was broke. I walked in my bathroom and there were roaches running across the floor. I didn’t even stay ten minutes, I left immediately after i saw the bugs. I’m still waiting on my refund.
Se hospedó 3 noches en abril de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
We apologize for the unpleasant experience you encountered at our hotel. We have looked into this and have addressed the issues. Elevator will be brand new soon enough.

2/10 Terrible

Shonta

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The first room she put us in smelled like someone had a urinating contest on who could urinate the most on the floor. We asked for a different room hoping it would be much better than the last. Thankfully it was another room available and they switched our room to the smokers room. The cigarette smell was in the sheets, the walls, and the air. There was no shower curtain and I’m sure they didn’t do much cleaning. Don’t book unless it’s your last choice.
Se hospedó 2 noches en abril de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
We appreciate the feedback, Shonta, and apologize for the inconveniences you experienced. Please know that this feedback is not the experience we strive to deliver and have looked into this in order to address the issues. We look forward to improving your stay next time.

10/10 Excelente

Juaquadah

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It served my purpose. Saw a few roaches in the bathroom (babies only) but no bedbugs! Lol
Se hospedó 3 noches en abril de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
Thank you, Juaquadah - we have gotten pest control, maintenance, and housekeeper involved to address this issue! We look forward to seeing you next time.

10/10 Excelente

Brittany

Le gustó: Servicio y personal y condiciones de la propiedad
I just wish the elevator wasn’t getting replaced it was a long walk to the forth floor. lol I needed the exercise
Se hospedó 3 noches en abril de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
Thank you, Brittany - we appreciate the great feedback. Rest assured that our elevator is in process of being replaced and will be brand new soon!

2/10 Terrible

Olivia

Se hospedó 1 noche en marzo de 2024
Respuesta de Super 8 Raleigh, el 8 may. 2024
Olivia - we are sorry you did not experience a fantastic stay. We look forward to getting a chance to serve you better next time. Thanks.

10/10 Excelente

Melissa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I frequently travel and have stayed here many times. The staff, namely Steven, has always provided outstanding customer service. His professional, accommodating, and kind approach is a primary reason I continue to give them my business.
Se hospedó 1 noche en marzo de 2024
Respuesta de Super 8 Raleigh, el 28 mar. 2024
Thank you very much for your feedback. We look forward to seeing you again.

10/10 Excelente

Naszier

Se hospedó 1 noche en marzo de 2024
Respuesta de Super 8 Raleigh, el 25 abr. 2024
Thank you very much for your excellent feedback, Naszier. We appreciate your trust in us and we look forward to seeing you next time.

10/10 Excelente

Calvin, Raleigh

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was fine
Se hospedó 2 noches en marzo de 2024
Respuesta de Super 8 Raleigh, el 28 mar. 2024
Thank you very much for your feedback. We look forward to seeing you again.

8/10 Bueno

Calvin, Raleigh

Le gustó: Limpieza
Free breakfast
Se hospedó 7 noches en marzo de 2024
Respuesta de Super 8 Raleigh, el 28 mar. 2024
Thank you very much for your feedback. We look forward to seeing you again.

4/10 Malo

Helga

Se hospedó 1 noche en marzo de 2024
Respuesta de Super 8 Raleigh, el 28 mar. 2024
Thank you for staying with us - we look forward to improving your stay next time.

2/10 Terrible

Elicia

Viaje en pareja
No le gustó: Servicios
They gave my room away in had to pay more when I got here not happy at all with the service
Se hospedó 1 noche en marzo de 2024
Respuesta de Super 8 Raleigh, el 2 mar. 2024
We are sorry for the inconvenience you encountered with your room type but we did upgrade you free of charge to a two double bed room. Thank you and we hope you enjoy your stay.

10/10 Excelente

sara

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was awesome
Se hospedó 1 noche en febrero de 2024
Respuesta de Super 8 Raleigh, el 26 feb. 2024
Thank you for staying with us. We look forward to seeing you next time.

8/10 Bueno

Eric

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
The oripr t y and staff were great .. the area c as n be a little ruff but gry this is raliegh.
Se hospedó 1 noche en enero de 2024
Respuesta de Super 8 Raleigh, el 26 feb. 2024
Thank you for staying with us. We look forward to seeing you next time.

2/10 Terrible

Ann

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Elevador was broken Blood on the bathroom door The bed had mold on the bed sheets and protector cover Dead bug on the wall I was very upset with my room but it’s to late to move to another hotel
Se hospedó 1 noche en enero de 2024
Respuesta de Super 8 Raleigh, el 26 feb. 2024
Thank you for staying with us - we have addressed this with our housekeeping / maintenance team and are elevator is in process of being replaced. We look forward to seeing you next time.

2/10 Terrible

Dequan

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
never again
Se hospedó 1 noche en enero de 2024
Respuesta de Super 8 Raleigh, el 26 feb. 2024
Thank you for staying with us - we apologize for any inconvenience for your stay. We look forward to making your next stay more pleasant.

10/10 Excelente

Rolando

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Super 8 Raleigh, el 26 feb. 2024
Thank you for staying with us. We look forward to seeing you next time.

10/10 Excelente

Joshua, KNIGHTDALE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Super 8 Raleigh, el 26 feb. 2024
Thank you for staying with us. We look forward to seeing you next time.

10/10 Excelente

Freda

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quick and easy check in. Room was clean. Staff was very friendly and helpful.
Se hospedó 1 noche en enero de 2024
Respuesta de Super 8 Raleigh, el 26 feb. 2024
Thank you for staying with us. We look forward to seeing you next time.

2/10 Terrible

Keyshawn

Se hospedó 1 noche en diciembre de 2023
Respuesta de Super 8 Raleigh, el 26 feb. 2024
Thank you for staying with us - we apologize for any inconvenience during your stay. We look forward to seeing you next time and making it a more pleasant experience.

2/10 Terrible

Haizhen

Se hospedó 1 noche en diciembre de 2023
Respuesta de Super 8 Raleigh, el 26 feb. 2024
Thank you for staying with us. We look forward to seeing you next time.

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Super 8 Raleigh, el 27 feb. 2024
Thank you so much for staying with us - we look forward to seeing you next time.