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Opiniones de La Quinta Inn & Suites by Wyndham Rapid City

2.5 out of 5
La Quinta Inn & Suites by Wyndham Rapid City
1416 North Elk Vale Road, Rapid City, SD

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 533 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 244 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 119 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 59 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 48 de 1003 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza y servicios
Buenas facilidades buen parque de agua
Se hospedó 3 noches en mayo de 2024
Respuesta de Carlos - AGM, el 20 may. 2024
Thank you for the feedback and review! We look forward to your next visit.

2/10 Terrible

Juan

Se hospedó 1 noche en enero de 2024
Respuesta de Marina Mikkelsen, el 22 mar. 2024
We appreciate the feedback as it helps us see what we are doing right and where we can improve. We will share your scores and comments with our staff members to ensure we provide great service and amenities to all of our guests. Our guest’s comfort is at the forefront of our practices, and we sincerely apologize if we fell short of our valued guests’ expectations. It would be our pleasure to have you stay with us again so that we can remedy this experience, and wish you the safest of travels.

10/10 Excelente

Rodolfo

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Liz Lanphear, GM, el 17 feb. 2024
Hi Rodolfo,Thank you so much for your positive feedback! We hope to see you again soon!

10/10 Excelente

Jazmin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo super agradable, la atención fue excelente en especial al manager de la noche que hablaba español , el aqua park super bonito, la comida del Slider increible, solo agregaría papa al buffet
Se hospedó 3 noches en diciembre de 2023
Respuesta de Liz Lanphear, GM, el 18 feb. 2024
Hola Jazmin, Muchas gracias, amamos a Carlos aquí en La Quinta. Nos alegra que haya disfrutado de su estadía y consideraremos agregar papas al desayuno en el futuro. Esperamos volver a verte pronto!

10/10 Excelente

ISRAEL DE JESUS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buen servicio
Se hospedó 1 noche en julio de 2023
Respuesta de Victoria Johnson AGM, el 11 ago. 2023
Thank you for your review! We look forward to seeing you again!

8/10 Bueno

Judith V

Se hospedó 1 noche en marzo de 2023
Respuesta de Jake, el 19 abr. 2023
Thank you for staying with us! We look forward to seeing you again.

2/10 Terrible

ZULEIKA

Viaje familiar
Nunca pude llegar. Aun en aeropuerto
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo
Se hospedó 1 noche en septiembre de 2021
Respuesta de WB, el 10 sept. 2021
Thank you for taking the time to share your recent experience with us! I am so glad that you enjoyed your stay! We value all feedback as we are always working to improve and exceed expectations.

10/10 Excelente

Evelyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo repetiremos
Nos encantó, ideal para viajar con niños, restaurantes cercanos.
Se hospedó 2 noches en junio de 2021
Respuesta de WB, el 18 jun. 2021
Thank you for taking the time to share your recent experience with us! I am so glad to see that you enjoyed yourself and our amenities! We value all feedback as we are always working to improve and exceed expectations!

8/10 Bueno

David

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2021
Respuesta de WB, el 14 abr. 2021
Thank you for taking the time to share your recent experience with us! We value all feedback as we are always working to improve and exceed expectations.

10/10 Excelente

Cliente verificado

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo muy bien el servicio ecepto en el area de las piscinas muy pocas toallas
Se hospedó 1 noche en marzo de 2021
Respuesta de WB, el 15 mar. 2021
Thank you for taking the time to share your recent experience with us! I am so glad to see that you enjoyed your stay! We value all feedback as we are always working to improve based on the feedback that we receive!

10/10 Excelente

Ezequiel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2020
Respuesta de WB, el 16 oct. 2020
Thank you for sharing your experience with us! We appreciate your feedback!

10/10 Excelente

Darrell

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Marselle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Karla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Bertha

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Property is a resort so there is a lot of people coming and going. It was very noisy even into the night. I suggest older adults not be assigned a second floor room where kids run in the hallway a good part of the day/night.
Se hospedó 3 noches en mayo de 2024
Respuesta de Carlos - AGM, el 20 may. 2024
Thank you for the feedback and review! We look forward to your next visit.

10/10 Excelente

Kyle

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel! Price, comfort, cleanliness, staff, food, all wonderful. Priced cheap too! The ammenities were perfect too! Each floor has a washer and dryer unit on it too! We enjoyed the waterpark and did our launry at the same time!
Se hospedó 3 noches en mayo de 2024
Respuesta de Carlos - AGM, el 20 may. 2024
Thank you for the feedback and review! We look forward to your next visit.

10/10 Excelente

Ruth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was beautiful, very clean and comfortable. I loved the seating area with the sofa.
Se hospedó 2 noches en mayo de 2024
Respuesta de Carlos - AGM, el 18 may. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your stay. We hope to see you again!

8/10 Bueno

Jill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Marina, el 16 may. 2024
Thank you for the feedback and review. We are so glad you had a great stay, please stop by the next time that you are in Rapid City.

10/10 Excelente

Caryn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was clean, everything smelled fresh. It was just what we were looking for.
Se hospedó 1 noche en mayo de 2024
Respuesta de Carlos - AGM, el 11 may. 2024
Thank you for the feedback and review. We are so glad you had a great stay, please stop by the next time that you are in Rapid City.

8/10 Bueno

Darrel

Viaje en pareja
Le gustó: Limpieza y servicios
The people in the room above us were very noisy they did not quiet down until around midnight it sounded like they were running in the room
Se hospedó 2 noches en mayo de 2024
Respuesta de Carlos - AGM, el 11 may. 2024
We are so sorry that you had kids running all night. We try to keep them quiet.

8/10 Bueno

Oliver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Marina, el 16 may. 2024
Thank you for the feedback and review. We are so glad you had a great stay, please stop by the next time that you are in Rapid City.

10/10 Excelente

kristine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Carlos - AGM, el 11 may. 2024
Thank you for the score!

8/10 Bueno

Andréanne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stop!
Se hospedó 1 noche en mayo de 2024
Respuesta de Carlos - AGM, el 11 may. 2024
Thank you for the feedback!

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All around nice.
Se hospedó 1 noche en mayo de 2024
Respuesta de Marina M, el 6 may. 2024
We are glad you enjoyed your stay with us! Hope you have safe travels to your destination.

8/10 Bueno

Brandy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Marina M, el 6 may. 2024
We are glad you enjoyed your stay with us! Hope to see you again. Safe travels!

8/10 Bueno

Douglas, Mosinee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Marina M, el 5 may. 2024
Thank you for the great review! We look forward to having you stay with us again in the future. Safe travels!

10/10 Excelente

Erica

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Doing a cross country trip. This facility was wonderful! The staff was very friendly! There is a big waterpark attached but we did not use it.
Se hospedó 1 noche en abril de 2024
Respuesta de Carlos - AGM, el 3 may. 2024
Thank you fso much for the amazing feedback and review. We are thrilled that you enjoyed your recent stay with us. We look forward to your next trip to South Dakota!

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Carlos - AGM, el 3 may. 2024
Thank you for the feedback!

6/10 Aceptable

Amy, Casper

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicios, condiciones de la propiedad
I like the price. Checkin was easy. I was overcharged and didn't realize it until 2 days after my stay. I have sent the property 2 messages and have not heard back from them. I'm very disappointed about this.
Se hospedó 1 noche en abril de 2024
Respuesta de Marina M, el 1 may. 2024
Hello! We have issued the 25 refund for your pet. We sincerely apologize about the delay in response and the inconvenience. You should see that refund within 3-5 business days as it was processed on 4/28 from our system. Thank you for reaching out to us. We hope to see you again!

6/10 Aceptable

LeAnn

Viaje en pareja, Viaje familiar
Pool area was closed very early.
Se hospedó 1 noche en abril de 2024
Respuesta de Marina M, el 1 may. 2024
We do apologize that the pool closed early during your stay. We hope you will give us another chance and that the weather will cooperate during your stay enabling us to keep it open until its normal designated closing time of 9pm. Safe travels!

10/10 Excelente

Todd

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was nice and breakfast was good as well. Lots of kids for Saturday night birthday parties but room was quiet so we all slept well! Thank you!
Se hospedó 1 noche en abril de 2024
Respuesta de Marina M, el 1 may. 2024
We are delighted you enjoyed your stay! We hope to see you again and wish you safe travels to your destination!

6/10 Aceptable

Kelly, Watertown

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
Short in the light fixtures only one worked in the room. Shower in evening was cold hair on back of bathroom door pool is disgusting and not clean
Se hospedó 2 noches en abril de 2024
Respuesta de Marina M, el 1 may. 2024
We appreciate the feedback as it helps us see what we are doing right and where we can improve. Our guests' comfort is at the forefront of our practices, and I sincerely apologize if we fell short of our valued guests’ expectations. I encourage that if you ever encounter any kind of service, cleanliness, or maintenance issue, you let us know before leaving. We will do our best to try to make things right if we have fallen short.We hope you have safe travels to your destination!

10/10 Excelente

Lisa

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Marina M, el 1 may. 2024
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

10/10 Excelente

Alexandra

Se hospedó 2 noches en abril de 2024
Respuesta de Carlos - AGM, el 18 may. 2024
Thank you!

10/10 Excelente

Ronald

Viaje en pareja, Viaje con mascota
Le gustó: Condiciones de la propiedad
Every nice I give a high grade. Will stay here again
Se hospedó 1 noche en abril de 2024
Respuesta de Carlos - AGM, el 25 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your stay, please come back to visit the next time that you are in Rapid City.

10/10 Excelente

Fred

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property was easily accessible for any travelers coming from the east and turning south at Rapid City. This was the best seating for a free breakfast I have ever experienced.
Se hospedó 1 noche en abril de 2024
Respuesta de Marina, el 23 abr. 2024
Thank you so much for the great review! We are delighted you enjoyed your stay and hope to see you again soon! Safe travels to your destination.

10/10 Excelente

Harry, Huntington Beach

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was convenient as it was close to the highway and shopping malls.
Se hospedó 3 noches en abril de 2024
Respuesta de Carlos - AGM, el 18 abr. 2024
Thank you for the review and feedback, we are thrilled you enjoyed your recent stay with us, we look forward to your next visit.

6/10 Aceptable

Jena

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
In the past we were provided with a day wristband for our kids to swim. This time we had to pay seperate to swim at the waterpark. It really does not make sense to stay here if that is the case.
Se hospedó 2 noches en abril de 2024
Respuesta de Marina Mikkelsen, el 18 abr. 2024
On behalf of the entire staff at the LaQuinta, I wanted to reach out and thank you for your feedback. Your comments help us to see what we are doing right and where we can improve. We hope that you will reconsider and give us another opportunity. We wish you safe travels to your destination.

10/10 Excelente

Jessica

Se hospedó 1 noche en abril de 2024
Respuesta de Carlos - AGM, el 3 may. 2024
Thank you for the review!

6/10 Aceptable

H. Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only complaint I have is that the refrigerator did not work and there was no freezer. May not seem like much but I have medication that needs to be kept refrigerated.
Se hospedó 1 noche en abril de 2024
Respuesta de Marina, el 6 abr. 2024
I am so sorry to hear about the issues you had during your stay. I encourage that if you ever encounter any kind of service, cleanliness, or maintenance issue, you let us know before leaving. We will do our best to try to make things right if we have fallen short. We would be honored to have you here with us again and are more than happy to hold your items in our fridge at the front desk to ease your worries. Hope you had safe travels to your destination!

10/10 Excelente

Gerd

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice big room
Se hospedó 1 noche en abril de 2024
Respuesta de Carlos, el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Excelente

Rocky

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Manager and all her staff were so wonderful to us . We def would recommend to anyone
Se hospedó 3 noches en marzo de 2024
Respuesta de Carlos, el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

8/10 Bueno

Neil

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal
Very noisy and associated restaurant Sliders very expensive and just ok
Se hospedó 1 noche en abril de 2024
Respuesta de Carlos, el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Excelente

Angela

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love staying here, the kids would move in if they could!
Se hospedó 2 noches en marzo de 2024
Respuesta de Carlos, el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Excelente

Monica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean with friendly staff and nice amenities
Se hospedó 2 noches en marzo de 2024
Respuesta de Carlos, el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Excelente

Savannah

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We liked we had fun as a family hopefully visit again soon
Se hospedó 1 noche en marzo de 2024
Respuesta de Carlos, el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Excelente

Susana, Rapid City

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Carlos, el 5 abr. 2024
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 Excelente

Christine A

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My granddaughters & I stayed one night on the 2nd floor. The accommodations were very good. The only complaint we had was the noise level, even after 10:00-11:00 PM. The staff was very friendly & helpful. Next time I am in South Dakota, I'm from Washington State, would definitely stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carlos, el 31 mar. 2024
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!

10/10 Excelente

Clifford

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Carlos, el 31 mar. 2024
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!