Recepción

Opiniones de Holiday Inn Express Redding North, an IHG Hotel

2.5 out of 5
Holiday Inn Express Redding North, an IHG Hotel
1286 Twin View Blvd, Redding, CA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 25 de 43 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 9 de 43 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 43 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 43 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 43 opiniones" "

9.2/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Elena

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room had ants in it. We asked for extra pillows & ended up falling asleep a hr later waiting for them to come. Never came.
Se hospedó 1 noche en mayo de 2024
Respuesta de Shirley Tillman/General Manager, el 10 may. 2024
Thank you for your feedback, we have directed your issues to the appropriate departments. We do apologize for the inconvenience and thank you for staying with us.

4/10 Malo

Marianne

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Smells cigarettes.
Se hospedó 1 noche en abril de 2024
Respuesta de Shirley Tillman/General Manager, el 29 abr. 2024
We are sorry to hear that you had a negativity experience with your room. Thank you for the feedback, we will follow up on this right away.

10/10 Excelente

David

Viaje familiar
Property is clean and new
Se hospedó 1 noche en abril de 2024
Respuesta de Shirley Tillman/General Manager, el 29 abr. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay.

10/10 Excelente

Janie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So clean and fresh!
Se hospedó 1 noche en abril de 2024
Respuesta de Shirley Tillman/General Manager, el 29 abr. 2024
Thank you so very much!!! We hope to see you again.

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Great breakfast, friendly staff, only negative was the sink wasn’t draining as the stopper would not stay open.
Se hospedó 1 noche en abril de 2024
Respuesta de Shirley Tillman/General Manager, el 29 abr. 2024
Thank you for your feedback, we are happy to hear that you enjoyed your stay with us.

8/10 Bueno

Kul

Se hospedó 1 noche en abril de 2024
Respuesta de Shirley Tillman/General Manager, el 29 abr. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us.

8/10 Bueno

joann, Graham

Le gustó: Servicio y personal y condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024
Respuesta de ShirleyTillman , el 8 abr. 2024
Thank you for your response, we hope to see you again.

10/10 Excelente

Jazmine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Shirley Tillman/General Manager, el 4 abr. 2024
Thank you for your response to our survey, we are happy you enjoyed your stay with us. We hope to see you again soon.

6/10 Aceptable

Robert, Abbotsford

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Noisy ac
Se hospedó 1 noche en marzo de 2024
Respuesta de Shirley Tillman/General Manager, el 4 abr. 2024
Thank you for taking the time to fill out this survey, we appreciate your business and thank you for staying with us.

10/10 Excelente

Loretta, Tualatin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and updated property. It was noisy due to the proximity to the freeway.
Se hospedó 1 noche en marzo de 2024
Respuesta de Shirley Tillman/General Manager, el 1 abr. 2024
Thank you for leaving a review. We are happy to hear that you enjoyed your stay with us, with the exception of the noisy freeway. We hope to see you again soon.

8/10 Bueno

Samuel R

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff service
Se hospedó 1 noche en marzo de 2024
Respuesta de Shirley Tillman/General Manager, el 27 mar. 2024
Thank you for taking the time to review our survey, we are happy to hear that you enjoyed your stay.

2/10 Terrible

Joanne

Viaje con mascota, Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Booked online with Expedia for pet friendly hotel, walked in to check in and the staff presented like they had no idea that anyone would be checking in as well as saying they are not a pet friendly hotel. The staff was not inviting or friendly at all, if anything it looked like a very unprofessional lovey. Hardly looks like a hotel at all, no sign outside. Glad we walked away from this place.
Se hospedó 1 noche en marzo de 2024
Respuesta de Shirley Tillman/General Manager, el 27 mar. 2024
We would like to apologize for the "no pet policy" we have in place, however we do accept service animals, as stated on the website. Thank you for your time to reply to the survey.

10/10 Excelente

Sharon, Clarksville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff went out of the way to ensure my stay was pleasant.
Se hospedó 5 noches en marzo de 2024
Respuesta de Shirley Tillman/General Manager, el 27 mar. 2024
We are happy to hear that you enjoyed your stay with us and that our staff was very helpful. My staff is doing a great job.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place was welcoming and the rooms were excellent!
Se hospedó 1 noche en marzo de 2024
Respuesta de Shirley Tillman/General Manager, el 19 mar. 2024
We are happy you stayed with us an enjoyed your stay, hope to see you again soonl

8/10 Bueno

Raynald

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was very good
Se hospedó 1 noche en marzo de 2024
Respuesta de Shirley Tillman/General Manager, el 18 mar. 2024
Thank you, we are happy you enjoyed your stay with us and hope to see you again.

10/10 Excelente

Karen, stockton

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Shirley Tillman/General Manager, el 19 mar. 2024
Thank you for taking our survey, we are happy to hear that you enjoyed your stay. Hope to see you again.

10/10 Excelente

Lisa

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was friendly and helpful. The room was clean and well appointed. Very convenient location to the Bethel Conference we were attending. We appreciate the breakfast and would be happy to stay there again.
Se hospedó 4 noches en marzo de 2024
Respuesta de Shirley Tillman/General Manager, el 18 mar. 2024
Thank you for the nice review, we are working hard to to keep all our guests happy and comfortable. We will see you again, soon.

10/10 Excelente

Stephen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was excellent. Very helpful. And the property super clean.
Se hospedó 4 noches en febrero de 2024
Respuesta de General Manager Shirley Tillman, el 4 mar. 2024
Thank you for your response. We are glad you enjoyed your stay with us. Hope to see you again soon.

10/10 Excelente

Tyson

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 26 feb. 2024
Thank you for your response Tyson. We are happy you enjoyed your stay with us.

10/10 Excelente

Tiffney

Viaje familiar
Yes yes yes!
Brand new ownership. ABSOLUTELY BEAUTIFUL!!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 26 feb. 2024
Thank you for your response. We are so happy to hear that you enjoyed your stay with us. Hope to see you again soon.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I wished the pool was a little bit more heated and I thought there would be a heated spa also. The breakfast was ok, they could have done it better. It was a clean hotel in fairness.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 26 feb. 2024
Thank you for your response. We are glad you liked our clean hotel. We do apologize for the inconvenience of not having a spa any longer. We do hope to see you again soon.