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Opiniones de Best Western Plus Boomtown Casino Hotel

2.5 out of 5
Best Western Plus Boomtown Casino Hotel
2100 Garson Road, Verdi, NV

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 319 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 327 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 180 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 98 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 78 de 1002 opiniones" "

8.0/10

Limpieza

8.0/10

Servicio y personal

7.6/10

Servicios

7.6/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

ANDRES

Se hospedó 5 noches en junio de 2023
Respuesta de Haley, Hotel Assistant Manager, el 14 jul. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Bueno

Judith

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo estuvo muy bien solo que me dieron mi cuarto hasta las 5:15 pm
Se hospedó 1 noche en febrero de 2022
Respuesta de Milda, Hotel Supervisor , el 28 feb. 2022
We are glad to know that your experience with was enjoyable. We do hope to see you again real soon?

8/10 Bueno

luis

Se hospedó 1 noche en febrero de 2022
Respuesta de Haley, Hotel Supervisor, el 23 feb. 2022
Thank you for taking the time to share your experience with us, we are so happy to know that you had a wonderful time.

10/10 Excelente

carlos

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien, hay todo en un solo lugar
Se hospedó 1 noche en enero de 2022
Respuesta de Haley, Hotel Supervisor, el 3 feb. 2022
Thank you for taking time to share your feedback with us! We appreciate your business. Your comments help our continuous improvement. Thank you for choosing Best Western Plus Boomtown Casino & Hotel.

2/10 Terrible

Jose

No le gustó: Condiciones de la propiedad
Me tocó pagar $91 dlls de que sirvió que fuera gratis del sello acomunados me salió creo más caro
Se hospedó 1 noche en enero de 2022
Respuesta de Milda, Hotel Supervisor , el 25 ene. 2022
Thank you for taking time to share your feedback with us! We appreciate your business. Your comments help our continuous improvement. Thank you for choosing Best Western Plus Boomtown Casino & Hotel.

2/10 Terrible

Cliente verificado

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios
Me dieron mi habitación Roa horas después del horario de check in
Se hospedó 1 noche en marzo de 2021
Respuesta de Dave, Assistant Hotel Manager, el 23 mar. 2021
Thank you for taking time to share your feedback with us! We appreciate your business. Your comments help our continuous improvement. Thank you for choosing Best Western Plus Boomtown Casino & Hotel.

4/10 Malo

Eulalio

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2021
Respuesta de Milda, Hotel Supervisor , el 14 mar. 2021
Thank you for taking time to share your feedback with us! We appreciate your business. Your comments help our continuous improvement. Thank you for choosing Best Western Plus Boomtown Casino & Hotel.

2/10 Terrible

Moises

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Desagradable
Muy mal mal servicio no servia el baño avía chinches animales le picaron a mi hijo me quejé del cuarto y nos cambiarían media noche a otro cuarto pior con Chi queso no vuelvo a visitar ese hotel
Se hospedó 1 noche en febrero de 2021
Respuesta de Haley, Hotel Supervisor, el 24 feb. 2021
We are sorry to hear about your less than satisfactory stay with us. We hope you choose to stay with us again in the future. Thank you for choosing Best Western Plus Boomtown Casino & Hotel.

8/10 Bueno

claudia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Luz

Viaje en grupo
There’s nothing that I don’t like, it’s just that it’s kind a old hotel for me.
Se hospedó 1 noche en mayo de 2024
Respuesta de Haley, Hotel Assistant Manager, el 19 may. 2024
Thank you for completing the survey regarding your recent stay at our property. We are currently planning a renovation of our hotel. We are still a few months away from renovations, but we are very excited to get started! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Aaron

Viaje en pareja
No le gustó: Servicio y personal
Hotel did not honor my requestnfor a non smoking room.
Se hospedó 1 noche en mayo de 2024
Respuesta de Haley, Hotel Assistant Manager, el 19 may. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At the time of check-in, we did not have a non-smoking suite available. If we had a non-smoking room available, we would have happily placed you in this room instead. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bueno

KARLTON

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Haley, Hotel Assistant Manager, el 18 may. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Malo

Karisa

No le gustó: Condiciones de la propiedad
Low budget all around
Se hospedó 1 noche en abril de 2024
Respuesta de Haley, Hotel Assistant Manager, el 3 may. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Aceptable

crystal

Se hospedó 3 noches en abril de 2024
Respuesta de Haley, Hotel Assistant Manager, el 19 may. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Connie

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s not as busy as other casinos and it has a play area for the kids with very good deals.
Se hospedó 1 noche en abril de 2024
Respuesta de Haley, Hotel Assistant Manager, el 28 abr. 2024
Thank you for completing the survey regarding your recent stay at our property. We are so happy to hear you had such a pleasant experience with us! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bueno

Kirk

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Haley, Hotel Assistant Manager, el 24 abr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Javier C

Le gustó: Servicio y personal
No
Se hospedó 1 noche en abril de 2024
Respuesta de Haley, Hotel Assistant Manager, el 17 abr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bueno

William, Las Vegas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The discount coupons given at check-in were not redeemable. We checked in at about 5:45 pm and went to dinner at the steakhouse and were told the dinner coupon was only valid from 4 to 5:30 We arrived at the steakhouse at 6:30. I thought that this was a cheap come on. I was directed to parking which was not available. Parked some distance to the hotel. Staff as nice and always greeted us. Hotel and Casino were clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Haley, Hotel Assistant Manager, el 14 abr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. The steakhouse 'coupon' that was provided at check-in, is a flyer to inform you of the special. There is specialty pricing available from 4:30-5:30 pm. Once it is after 5:30, the pricing raises, but the special is still available to order. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Tracey

The greeter meet us in the parking lot , he was fabulous , walked us through the property.
Se hospedó 1 noche en abril de 2024
Respuesta de Haley, Hotel Assistant Manager, el 14 abr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Malo

Christine

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
The room assigned was faraway from the casino and restaurant. The furnitures were beat up and no end table at either side of the beds. No carpet on the floor and refused to change to a room with carpet.
Se hospedó 4 noches en abril de 2024
Respuesta de Haley, Hotel Assistant Manager, el 12 abr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to the appropriate departments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bueno

Mary

Le gustó: Limpieza
Se hospedó 3 noches en abril de 2024
Respuesta de Haley, Hotel Assistant Manager, el 10 abr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

Vassili

Le gustó: Servicio y personal
No le gustó: Limpieza
There were two boxes of left over food in the room when we checked in, which made the room smell terrible. The alarm clock went off at 5am in the morning and woke up us whole family, we were not able to fall back to sleep afterwards.
Se hospedó 1 noche en abril de 2024
Respuesta de Haley, Hotel Assistant Manager, el 10 abr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to our housekeeping team. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bueno

brian

Se hospedó 1 noche en abril de 2024
Respuesta de Haley, Hotel Assistant Manager, el 5 abr. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Malo

Brad

Le gustó: Servicios
Loved the place but the beds were extremely uncomfortable and i could here the neighboring room loud and clear. We had the two room double king room and thought by upgrading we would have had a better experience. Dang.
Se hospedó 1 noche en marzo de 2024
Respuesta de Haley, Hotel Assistant Manager, el 20 mar. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to the appropriate departments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Malo

Eric

Viaje familiar
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
Strange ventilation problem. Pete and Roy weren’t able resolve problem. Had to move once it was so noisy. The second room was fine for one day but also started making noise too but not as bad as the first room. It was a vibration rattling type of sound. I heard the noise from many areas . It seems to be only near the pool. Steakhouse was nice. Food and service was very good
Se hospedó 3 noches en marzo de 2024
Respuesta de Haley, Hotel Assistant Manager, el 20 mar. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to the appropriate departments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bueno

Catherine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location.
Se hospedó 3 noches en marzo de 2024
Respuesta de Haley, Hotel Assistant Manager, el 6 mar. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

yon, ninilchik

Le gustó: Servicios
enjoyable and easy
Se hospedó 1 noche en febrero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 1 mar. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

Jacob, Millbrae

Viaje en grupo
Le gustó: Servicio y personal
Staff was super nice. just your average hotel
Se hospedó 2 noches en febrero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 28 feb. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Logan

Se hospedó 3 noches en febrero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 20 mar. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

KImberly

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 21 feb. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Lee, Meridian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is exceptionally nice! Free drinks at table games is sweet. I didn't like our room with two connecting doors and one noisy neighbor, but I'll know next time to book through the hotel at a lower than Expedia room rate a better room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 21 feb. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

Jeffrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room decor is ok, mattress was a little janky could use an update. Some table games were closed. When I inquired about it they said they were short staffed. Wanted to go to the steakhouse but it is closed on Monday and Tuesday. Ended up going to the grill house, food was ok, staff was great but ambiance not so much.
Se hospedó 1 noche en febrero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 15 feb. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Aceptable

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
AC in the room working like a "Tractor" ,
Se hospedó 2 noches en febrero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 14 feb. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Edgar

Se hospedó 1 noche en febrero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 20 mar. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Malo

Heather

Viaje familiar
Le gustó: Servicio y personal
Smoking environment
Didnt sleep well due to smoke smell even in rooms. Near indoor pool and very loud. Hard to breathe if any resp issues or kiddos.
Se hospedó 1 noche en enero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 28 ene. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Gregory

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Peets coffee and milkshakes at Mel’s
Se hospedó 1 noche en diciembre de 2023
Respuesta de Haley, Hotel Assistant Manager, el 26 ene. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bueno

james

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 26 ene. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bueno

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 26 ene. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Malo

Robert

Viaje familiar con niños
No le gustó: Servicio y personal
The property smells like a kennel, had to let hotel managers know there was dog poop in hallway of suites. When we got there we were told they didn’t have the 2 rooms I reserved only 1, and there was a $100 refundable deposit for each room. So disappointed with this facility.
Se hospedó 1 noche en enero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 26 ene. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk agent was friendly. Room was ok. Toilet doesn't flush properly and the heater is loud but otherwise room was good. I stayed because of the snow. Cant get over the summit. Will be back to visit another day.
Se hospedó 1 noche en enero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 26 ene. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Haichao, Nashville

Se hospedó 1 noche en enero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 28 ene. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

ILIF

Se hospedó 1 noche en diciembre de 2023
Respuesta de Haley, Hotel Assistant Manager, el 26 ene. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

ching-yao

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Haley, Hotel Assistant Manager, el 26 ene. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bueno

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Tight squeeze
The stay there is very convenient and nice however it was a little to small for walking around and the bathroom was very tight. In our room the air conditioner wasnt working properly it jad toceither be off or on jigh. If it wasnt a loudvscreeching and banging noise radiiated the whole time.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Haley, Hotel Assistant Manager, el 26 ene. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Jennifer

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything horrible! Dont stay here you will regret it always
Se hospedó 2 noches en diciembre de 2023
Respuesta de Haley, Hotel Assistant Manager, el 28 dic. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

salena

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Love this place
The stay was wonderful very helful and friendly staff i will differently stay again my family and I love boomtown
Se hospedó 2 noches en diciembre de 2023
Respuesta de Haley, Hotel Assistant Manager, el 28 dic. 2023
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Aceptable

Yu

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Haley, Hotel Assistant Manager, el 28 dic. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Zhen, Fremont

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place, will definitely come back.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Haley, Hotel Assistant Manager, el 28 dic. 2023
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Xing

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Haley, Hotel Assistant Manager, el 28 dic. 2023
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Yolanda

Se hospedó 1 noche en diciembre de 2023
Respuesta de Haley, Hotel Assistant Manager, el 28 dic. 2023
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.