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Opiniones de Inn & Suites at Fort Gregg-Adams

2.5 out of 5
Inn & Suites at Fort Gregg-Adams
5380 Oaklawn Blvd, Building A, Prince George, VA

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 291 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 274 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 164 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 132 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 139 de 1000 opiniones" "

7.4/10

Limpieza

7.6/10

Servicio y personal

6.4/10

Servicios

7.0/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Graciela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bien
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 21 feb. 2024
Dear Graciela, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

10/10 Excelente

Jackelyne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Manager., el 4 nov. 2023
Dear Guest,Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our customers have a great experience, so it's always nice to hear that we're meeting those goals. Thank you once again for your review, and I hope to see you again.Sincerely,Hotel Manager.

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza y servicios
Muy bueno
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 28 oct. 2023
Dear Guest, Thanks for your recent stay at our property.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival.It is our privilege to serve guests like you. Sincerely, Hotel Manager.

6/10 Aceptable

Pamela

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en marzo de 2023
Respuesta de Hotel Manager, el 29 mar. 2023
Dear Guest,Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 Excelente

Belen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Manager, el 15 mar. 2023
Dear Belen,Thank you so much for your review! We are so glad to hear that you enjoyed your time at our hotel and that you found it to be a 10/10. We hope that your next stay with us is as comfortable and enjoyable.Sincerely,Hotel Manager

10/10 Excelente

Lilibeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Manager, el 2 mar. 2023
Dear Guest,We appreciate that you took the time to rate the hotel and its employees. We work hard to give our guests the finest service we can, and we're pleased that you were satisfied with our hospitality. We look forward to your return visit.Sincerely,Hotel Manager

10/10 Excelente

Lilibeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023
Respuesta de Hotel Manager, el 5 ene. 2023
Dear Guest,Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

10/10 Excelente

Lilibeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check in y Check out rápido, desayunos excelentes, aunque se terminaban muy rapido y habia que esperar que volvieran a poner más. Los cuartos comodos..Deberian hacer el check out a las 12 en vez de las 11. Muy amables los empleados y muy limpias las areas. Si regreso a Virginia vuelvo y me quedo en el hotel nuevamente.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Hotel Manager, el 23 dic. 2022
Dear Guest,Thanks for the recent stay and feedback.Our aim is to deliver a great experience for every guest as well as provide value to you.It would be our pleasure to serve you better in the future and to welcome you to the hotel.I feel privileged to be of service to guests like you.Sincerely,Hotel Manager.

10/10 Excelente

Yomar

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se pasa bien
Se hospedó 4 noches en noviembre de 2022
Respuesta de Hotel Manager, el 28 nov. 2022
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

10/10 Excelente

YOMAR

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo súper y el desayuno espectacular la pasamos de maravilla y el personal muy atento.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Hotel Manager, el 19 sept. 2022
Dear Guest,Thank you for taking the time to offer positive comments about our hotel. I'm glad you like our great hospitality. It's a true pleasure to serve you, and we look forward to providing total satisfaction to you again in the future. When you need us, we'll be here for you. Sincerely, Hotel Manager

6/10 Aceptable

Josue

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No muy limpia habitación
Se hospedó 1 noche en agosto de 2022
Respuesta de Hotel Manager, el 22 ago. 2022
Dear Guest, Thanks for the recent stay at our property.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 Excelente

Eugenio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Un placer hospedarme en baymont
Se hospedó 2 noches en mayo de 2022
Respuesta de Hotel Manager, el 16 jun. 2022
Dear Guest, Thank you for your great review! I'm so glad you had a great time at our hotel. Our goal is an excellent experience for every guest, and I'm pleased we completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

10/10 Excelente

William A

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 1 noche en abril de 2022
Respuesta de VD, el 2 may. 2022
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Prince George at Fort Lee. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Jailine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelent
Se hospedó 2 noches en abril de 2022
Respuesta de VD, el 11 abr. 2022
Thank you for taking the time to let us know how your recent stay was. We appreciate it very much. Stay safe.

8/10 Bueno

EVELYN

Viaje familiar
Hotel accesible a mi destino, Fort Lee, muy cerca todo. El desayuno muy poco, ya a horas tempranas en la mañana, no quedaba desayuno suficiente para el resto de los huéspedes.
Se hospedó 3 noches en octubre de 2019

8/10 Bueno

Sheila, Puerto Rico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Área tranquila y todo queda accesible.
Se hospedó 3 noches en julio de 2018

10/10 Excelente

Ovi, Puerto Rico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Excelente y céntrico a mis necesidades. Cómo tienda, farmacias, cine, etc.
Se hospedó 3 noches en febrero de 2018

4/10 Malo

Lashonda

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
This property has a lot of residential guest that are a bit sketchy all hours of the night children are running and jumping. Loud music playing This place needs to be renovated immediately and maybe keep the guest who live there on different sides from the people who are visiting. I thought this would be a good hotel with being so close to the military base but I was wrong. It was not worth my money at all
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager, el 18 abr. 2024
Dear Lashonda,We apologize for the inconvenience you experienced during your stay. Maintaining a peaceful and comfortable environment for all guests is our priority, and we regret that we fell short of meeting your expectations. Your feedback regarding the noise disturbance and residential guests will be addressed with our team, and we will explore ways to improve the guest experience, including renovations and potential segregation of long-term residents from short-term guests. We appreciate your feedback and apologize for any inconvenience caused. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Bueno

Edward

Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager, el 17 abr. 2024
Dear Edward, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

2/10 Terrible

Mary

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Didn't like anything but the price, mattress Didn't fit inside rail, which was unsafe for the kids, it was too much wrong to name, will not recommend to anyone
Respuesta de Hotel Manager, el 13 abr. 2024
Dear Mary,We're deeply sorry to hear about your disappointing experience during your stay. Ensuring the safety and comfort of our guests, especially families, is paramount to us, and we regret any inconvenience or discomfort you encounter. Your feedback regarding the mattress and other issues is concerning, and we will address these immediately to prevent similar incidents in the future. We apologize for falling short of your expectations, and we appreciate your honesty. Sincerely, Hotel Manager

10/10 Excelente

Tiffany

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved everything, no complaints
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 12 abr. 2024
Dear Tiffany,Thank you for your glowing feedback! We're thrilled to hear that you loved everything about your stay. Providing a seamless and enjoyable experience for our guests is our top priority, and we're delighted that we succeeded in exceeding your expectations. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

8/10 Bueno

Aubrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was renovated and clean. I liked that there was a different breakfast entree every day.
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Manager, el 8 abr. 2024
Dear Guest,Thank you for your review! We're thrilled to hear that you enjoyed your stay with us and found our renovated rooms to your liking. Providing a variety of breakfast options is important to us, and we're glad you appreciated the different entrees each day. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

2/10 Terrible

LuAnne, Circle Pines

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It smelled so bad. I got physically sick and a headache. We only were there an hour and had to check out.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 27 mar. 2024
Dear LuAnne,Thank you for the stay at our hotel. We are sorry to learn we were not able to meet up with your standard, we do perform regular housekeeping at our property, but we are sorry this happened. We have informed housekeeping to investigate the issue and ensure it does not repeat again.We hope you give us a chance to earn your trust back in our hospitality.SincerelyHotel Manager

10/10 Excelente

Barbara

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 26 mar. 2024
Dear Barbara, Thanks so much for your 5 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

6/10 Aceptable

Lisa

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
Although very accommodating, don't get a room next to elevator. Staff was very friendly and willing to help with anything. Continental breakfast was good, but would have enjoyed some OJ. Bed was surprisingly comfortable. Loved Jimmy's pizza next door. Very nice people. Good food.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 15 mar. 2024
Dear Lisa,Thanks for your valuable feedback. I’m so pleased you had a completely positive experience with us and enjoyed our services. We focus on providing a great guest experience, and I hope you will soon be able to stay with us again. Nothing means more to us than completely satisfying our guests. Please visit us again.Sincerely,Hotel Manager.

4/10 Malo

Darren

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Over charged me and I felt like I was scammed
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 27 feb. 2024
Dear Darren,Thank you for posting your comments about your stay. I have personally taken action based on your comments to investigate these claims, as we have never come across such incidence in past. This is something we take very seriously and if necessary we will take immediate action. Sincerely,Hotel Manager

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager., el 24 feb. 2024
Dear Jessica,Thank you for the review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to serving you again soon.Sincerely,Hotel Manager.

6/10 Aceptable

Cliente verificado

Viaje familiar
The hotel smelled really old. The breakfast was just coffee and bread. We did not get clean towels or our beds made. They came into the room to get dirty towels and did not replace the towels.
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Manager, el 19 feb. 2024
Dear Guest,We apologize for the disappointing experience you had during your stay. Providing a clean and comfortable environment, along with attentive service, is our priority, and we regret that we fell short of meeting your expectations in this regard. Your feedback regarding the cleanliness of the hotel, the limited breakfast options, and the lack of towel replacement will be addressed with our housekeeping and breakfast service teams to ensure that immediate improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience during your next visit. Sincerely, Hotel Manager

2/10 Terrible

Terrance

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Horrible horrible experience the only up side was the front desk clerk, not both but one of them the guy with dreads, the maids had their kids everyday while cleaning and it smelled like they used a dirty mop, the building is dirty and smells like cigarettes and weed and dogs, the police was at the property twice the WiFi stopped working completely and they were waiting on someone to come fix it the breakfast is a joke just bread and cereal the hotel smelled really really bad almost every night I couldn't sleep do to the loud banging above me I called and complained multiple times and was told they had kids upstairs but this was daily and all night until about 2 am please if you're staying more than 1 days DO NOT STAY HERE! I was there 29 days unfortunately after booking you can't cancel worst hotel experience in my life
Se hospedó 28 noches en enero de 2024
Respuesta de Hotel Manager, el 31 ene. 2024
Dear Guest,Thank you for your review! We're sorry to hear that you didn't receive the level of service we strive to provide to all of our guests. Please know that we are taking this feedback very seriously, and we will be addressing it with our team. We hope you will give us another chance in the future!Sincerely,Hotel Manager

8/10 Bueno

Rosemary

Very clean room, I don’t like those high beds, too hard to get in and out. Asked for a room close to the elevator. Because of difficulty walking and still had to walk almost the entire length of the corridor.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 24 ene. 2024
Dear Guest,We're pleased to hear you found your room very clean. We apologize for the inconvenience with the bed height and the proximity to the elevator. Your feedback is important, and we'll use it to improve our services. Please let us know your preferences in advance for a more comfortable stay next time.Sincerely, Hotel Manager

6/10 Aceptable

Kelly

Viaje de negocios, Viaje familiar
Le gustó: Limpieza
Thete is new owners so they didn't have any reservations in the system, the building was painted a horrible gray, no sign. When we finally got into the room, there was no toilet tissue and had to wait 10 minutes for someone to showup at front desk!! No bar on property
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 12 ene. 2024
Dear Guest,We sincerely apologize for the inconveniences you faced during your stay. Your feedback is invaluable, and we are actively addressing these issues to enhance our services. We appreciate your patience and hope to have the opportunity to provide a more seamless experience in the future.Sincerely,Hotel Manager

8/10 Bueno

Doretha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service, easy check in, and great location
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 12 ene. 2024
Dear Guest, Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our customers have a great experience, so it's always nice to hear that we're meeting those goals.Sincerely,Hotel Manager

8/10 Bueno

Veronica

Viaje familiar
Le gustó: Servicio y personal
We stayed during Christmas so there was reduced staff. Didn't have any problems. Close to the base which is the reason for the visit. I would stay here again as it was very convenient.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Hotel Manager, el 29 dic. 2023
Dear Guest, Thank you for your kind comments. I'm so pleased that you enjoyed your stay and found our hotel to be a good value. We take pride in our accommodations and amenities, and I hope you'll have the opportunity to experience them again soon. It's always nice to know that we've met or exceeded your expectations. Thanks again for sharing your feedback with us; it is greatly appreciated. Sincerely, Hotel Manager.

8/10 Bueno

Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 27 dic. 2023
Dear Guest,We're so glad you enjoyed your stay with us. We're always working to make your stay as smooth and enjoyable as possible.Thank you for taking the time to leave us this glowing review. We hope to see you again soon!Sincerely,Hotel Manager.

4/10 Malo

Jessica

Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Manager, el 12 ene. 2024
Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to express your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Hotel Manager

8/10 Bueno

Erik

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Need to let people know it’s a 100 dollar
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 22 dic. 2023
Dear Guest, Thanks for your recent stay at our property.Your feedback is important to us, and we will review our communication to ensure clarity for our guests. If you have any specific concerns or suggestions, please feel free to share them with us. We appreciate your understanding and hope to provide an improved experience during your next visit.Sincerely, Hotel Manager

10/10 Excelente

Tiffany, Hazard

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was extremely nice. It was very clean.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 21 dic. 2023
Dear Guest,Thank you for your kind words! We're thrilled to hear that everyone was extremely nice and that you found the place very clean. Providing a welcoming and clean environment is our goal, and we appreciate your positive feedback. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager.

10/10 Excelente

Heather

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 20 dic. 2023
Dear Heather,We're so glad you enjoyed your stay with us. We're always working to make your stay as smooth and enjoyable as possible.Thank you for taking the time to leave us this glowing review. We hope to see you again soon!Sincerely,Hotel Manager

8/10 Bueno

Heather

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had a bumpy start. But they fixed it. After we got nasty with them.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 20 dic. 2023
Dear Guest, Thanks for your recent stay at our property.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival.It is our privilege to serve guests like you.Sincerely, Hotel Manager

2/10 Terrible

Dayshawn

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The assistant manger was rude and disrespectful was away from the desk for an hour I was waiting an hour to check in then the manger change
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager, el 20 dic. 2023
Dear Guest,Thank you for staying at our hotel during your last visit to our area. We welcome your review and comments. We apologize for the staff's rude behavior. Hotel staff has been given special training for communication improvement with guests. We have also taken all steps to ensure that our guests get the best services and hospitality during their stay. We invite you once again to choose our hotel and feel the new experience of hospitality. Sincerely,Hotel Manager

10/10 Excelente

Jean

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager, el 20 dic. 2023
Dear Guest,We're so glad you enjoyed your stay with us. We're always working to make your stay as smooth and enjoyable as possible.Thank you for taking the time to leave us this glowing review. We hope to see you again soon!Sincerely,Hotel Manager

10/10 Excelente

Erick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 20 dic. 2023
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your support means a lot to us, and we're grateful for your feedback. We look forward to serving you again in the future and providing you with more exceptional experiences.Sincerely,Hotel Manager

8/10 Bueno

Brenda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was very nice, good value. Only issue was my room key stopped working before 11:00 checkout and I had to make an extra trip to get that fixed. Very nice breakfast. Friendly staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 20 dic. 2023
Dear Guest,Thank you so much for your feedback!We are so glad that you had a positive experience with our hotel and its staff. It's always great to hear when guests feel welcomed, comfortable, and taken care of.We look forward to welcoming you back again soon!Sincerely,Hotel Manager

2/10 Terrible

Kim, Crystal River F

No le gustó: Servicio y personal y condiciones de la propiedad
Room was not clean, bugs present - it was disgusting!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager, el 21 dic. 2023
Dear Guest,I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you.Sincerely,Hotel Manager.

10/10 Excelente

Melissa

Viaje en pareja
Le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager., el 20 dic. 2023
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your support means a lot to us, and we're grateful for your feedback. We look forward to serving you again in the future and providing you with more exceptional experiences.Sincerely,Hotel Manager

10/10 Excelente

Alisha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For the price per night this was a great stay. The breakfast was good and the staff was super sweet.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager., el 20 dic. 2023
Dear Guest,Thank you so much for your feedback!We are so glad that you had a positive experience with our hotel and its staff. It's always great to hear when guests feel welcomed, comfortable, and taken care of.We look forward to welcoming you back again soon!Sincerely,Hotel Manager.

10/10 Excelente

Jesus, Dallas

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 31 ene. 2024
Dear Guest,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

8/10 Bueno

Hyacinthe E

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 20 dic. 2023
Dear Guest,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

2/10 Terrible

Senordor

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Manager, el 20 dic. 2023
Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to express your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again. Sincerely, Hotel Manager

2/10 Terrible

Charles

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 20 dic. 2023
Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to express your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again. Sincerely, Hotel Manager