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Opiniones de Springhill Suites by Marriott Richmond Northwest

2.5 out of 5
Springhill Suites by Marriott Richmond Northwest
9960 Independence Park Drive, Richmond, VA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 578 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 236 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 95 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 49 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 47 de 1005 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jenny Marcela

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo super
Se hospedó 1 noche en diciembre de 2023
Respuesta de Springhill Suites Richmond NW, el 5 ene. 2024
Thanks for staying with us Jenny! We're glad that we were able to satisfy your needs during your stay.

10/10 Excelente

Tatiana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo perfecto
Se hospedó 1 noche en diciembre de 2023
Respuesta de Springhill Suites Richmond NW, el 5 ene. 2024
We are delighted to hear you enjoyed your stay with us Tatiana! We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Gamadiel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
,
Se hospedó 1 noche en septiembre de 2023
Respuesta de Springhill Suites RIC NW, el 11 sept. 2023
We are delighted to hear you enjoyed your stay with us Gamadiel! your feedback is appreciated and we thank you for taking the time. We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Ada

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exelente la estancia
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Rudy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buenas opciones de desayuno, habitaciones y espacios limpios.
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Kenia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Estupendo
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en enero de 2021

8/10 Bueno

Gustavo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy lindo todo el desayuno la limpieza Conformes
Se hospedó 1 noche en diciembre de 2017

10/10 Excelente

Valerie

Le gustó: Servicio y personal
This was a great stay and comfortable stay.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Kathryn, Hillsborough

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic staff, spacious room, good breakfast choices. The lady in the breakfast room was exceptional - friendly, efficient and eager to help. She even provided a delicious gluten free muffin when asked if there were any gluten free choices!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Keshia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jared

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Hillary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
When we checked in, there was a mistake with our reservation but the person at the front desk solved it immediately. She was helpful and nice and the hotel was very clean and convenient.
Se hospedó 1 noche en mayo de 2024
Respuesta de Springhill Suites Richmond NW, el 6 may. 2024
We are delighted to hear you enjoyed your stay with us Hillary! We hope to welcome you back the next time you are in the Richmond area!

8/10 Bueno

Bun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a pleasant experience and the staff was exceptionally friendly
Se hospedó 4 noches en abril de 2024
Respuesta de Springhill Suites Richmond NW, el 6 may. 2024
Thank you for staying with us Bun! We're glad that we were able to satisfy your needs during your stay

10/10 Excelente

Aija

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Springhill Suites Richmond NW, el 4 may. 2024
Thank you for staying with us Aija! We're glad that we were able to satisfy your needs during your stay.

2/10 Terrible

Vanessa

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The room was dirty, they never sent a cleaning crew through, there was left over trash, mold on the tub, blue tape holding broken trim, elevators were out of order,
Respuesta de Springhill Suites Richmond NW, el 2 may. 2024
We appreciate you taking the time to submit your honest feedback Vanessa. We are disappointed to hear we failed to meet all of your expectations during your stay. We hope to welcome you again soon so we can deliver the guest service you deserve!

10/10 Excelente

sonia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice stay! Comfortable bed! Yummy breakfast!
Se hospedó 2 noches en abril de 2024
Respuesta de Springhill Suites Richmond NW, el 2 may. 2024
We are delighted to hear you enjoyed your stay with us Sonia! We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

pj

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not unique but clean, quiet, and spacious.
Se hospedó 1 noche en abril de 2024
Respuesta de Springhill Suites Richmond NW, el 27 abr. 2024
Thank you for staying with us PJ! We're glad that we were able to satisfy your needs during your stay.

10/10 Excelente

Bruce

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk staff was excellent. Well done!
Se hospedó 1 noche en abril de 2024
Respuesta de Springhill Suites Richmond NW, el 27 abr. 2024
We are so happy to hear you enjoyed your stay with us Bruce! We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Dre

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Springhill Suites Richmond NW, el 27 abr. 2024
We appreciate you taking the time to submit your review! On behalf of the entire team here at Springhill Suites Richmond NW, thanks for your stay Dre. We look forward to seeing you again!

10/10 Excelente

Luuh

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en abril de 2024
Respuesta de Springhill Suites Richmond NW, el 20 abr. 2024
Thank you for staying with us! We're glad that we were able to satisfy your needs during your stay.

10/10 Excelente

Theresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Springhill Suites Richmond NW, el 14 abr. 2024
Thank you for staying with us! We're glad that we were able to satisfy your needs during your stay.

8/10 Bueno

Shyren

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was very quick and easy. The lady was very nice at the front desk. When she saw us getting a coffee, she offered to make a fresh one. It was really nice of her, we really appreciate her thoughtfulness. We had a very long drive and she made us feel at ease and welcome. The property is clean and very convenient to everything. They also have a good variety for breakfast. Will stay again
Se hospedó 1 noche en marzo de 2024
Respuesta de Springhill Suites Richmond NW, el 29 mar. 2024
Thank you for staying with us Shyren! We're glad that we were able to satisfy your needs during your stay.

10/10 Excelente

Ahlam

Se hospedó 1 noche en febrero de 2024
Respuesta de Springhill Suites Richmond NW, el 11 mar. 2024
We are so happy to hear you enjoyed your stay with us Ahlam! We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Rose

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Fantastic staff ! Check in was a breeze. The room was perfect for our needs .
Se hospedó 1 noche en febrero de 2024
Respuesta de Springhill Suites Richmond NW, el 8 mar. 2024
Thanks for staying with us Rose! We're glad that we were able to satisfy your needs during your stay.

10/10 Excelente

Tracey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice
Se hospedó 2 noches en febrero de 2024
Respuesta de Springhill Suites Richmond NW, el 8 mar. 2024
We are so happy to hear you enjoyed your stay with us Tracey! We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay. My 4th time here.
Se hospedó 2 noches en febrero de 2024
Respuesta de Springhill Suites Richmond NW, el 8 mar. 2024
We are so happy to hear you enjoy staying with us Kenneth! We look forward to welcoming you again soon!

10/10 Excelente

Sierra

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect distance for where I needed to go.
Se hospedó 1 noche en febrero de 2024
Respuesta de Springhill Suites Richmond NW, el 23 feb. 2024
We are so happy to hear you enjoyed your stay with us Sierra! We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Melissa, Hollis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Only problem, there were no extra pillows in the closet and extra towels for five people!
Se hospedó 1 noche en febrero de 2024
Respuesta de Springhill Suites Richmond NW, el 23 feb. 2024
We appreciate you taking the time to provide feedback from your recent stay with us Melissa. We are sorry to hear that we were not able to met all of your expectations during your stay. We hope to see you again so we can WOW you!

10/10 Excelente

Lauren

Le gustó: Condiciones de la propiedad
The front desk attendant was extremely kind and personable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Springhill Suites Richmond NW, el 19 feb. 2024
We are so happy to hear you enjoyed your stay with us Lauren! We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Javod

Viaje en pareja
Le gustó: Servicios
It was great
Se hospedó 1 noche en febrero de 2024
Respuesta de Springhill Suites Richmond NW, el 14 feb. 2024
Thanks for staying with us Javod! We're glad that we were able to satisfy your needs during your stay.

10/10 Excelente

Edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No issue whatever
Se hospedó 1 noche en febrero de 2024
Respuesta de Springhill Suites Richmond NW, el 10 feb. 2024
We are so happy to hear you enjoyed your stay with us Edward! Your feedback is appreciated and has been shared with our entire Team. We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Shameek

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Springhill Suites Richmond, el 10 feb. 2024
Thanks for staying with us Shameek! We're glad that we were able to satisfy your needs during your stay.

8/10 Bueno

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good stay for the price. Comfy beds! Clean.
Room & beds very comfy, good shower, descent free breakfast. One elevator was broken which was inconvenient. Pool was smaller than appears in pictures, but my daughter still loved it. Staff very friendly & gave pretzels & water. Would return again!
Se hospedó 1 noche en febrero de 2024
Respuesta de Springhill Suites Richmond NW, el 6 feb. 2024
We are so happy to hear you enjoyed your stay with us Elizabeth! Your feedback is appreciated and has been shared with our entire Team. We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Shanease

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I would definitely come back.. over all great stay and the breakfast was amazing.
Se hospedó 1 noche en febrero de 2024
Respuesta de Springhill Suites Richmond NW, el 6 feb. 2024
We are so happy to hear you enjoyed your stay with us Shanease! We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Denise

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I appreciated the staff greeting me with a genuine smile and willingness to help get me checked in! The pool was fun! And the breakfast was delightful. Not to mention the complimentary coffee throughout the day! :-)
Se hospedó 1 noche en febrero de 2024
Respuesta de Springhill Suites Richmond NW, el 6 feb. 2024
We are so happy to hear you enjoyed your stay with us Denise! Your feedback is appreciated and has been shared with our entire Team. We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Tonya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Springhill Suites Richmond NW, el 6 feb. 2024
Thanks for staying with us Tonya! We're glad that we were able to satisfy your needs during your stay.

10/10 Excelente

Maria

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Springhill Suites Richmond NW, el 6 feb. 2024
Thanks for staying with us Maria! We're glad that we were able to satisfy your needs during your stay.

10/10 Excelente

Kassie

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Springhill Suites Richmond NW, el 1 feb. 2024
We are delighted to hear you enjoyed your stay with us Kassie! We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Sharon

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really enjoyed the property
Se hospedó 1 noche en enero de 2024
Respuesta de Springhill Suites Richmond NW, el 29 ene. 2024
We are delighted to hear you enjoyed your stay with us Sharon! We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Springhill Suites Richmond NW, el 29 ene. 2024
Thanks for staying with us Sandra! We're glad that we were able to satisfy your needs during your stay.

8/10 Bueno

Cherese

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pleasant stay, comfy beds, quiet, friendly staff.
Se hospedó 1 noche en enero de 2024
Respuesta de Springhill Suites Richmond NW, el 26 ene. 2024
We are so happy to hear you enjoyed your stay with us Cherese! Your feedback is appreciated and has been shared with our entire Team. We hope to welcome you back the next time you are in the Richmond area!

6/10 Aceptable

Fadi

Viaje familiar
Ok
Se hospedó 3 noches en diciembre de 2023
Respuesta de Springhill Suites Richmond NW, el 26 ene. 2024
We appreciate you taking the time to provide feedback from your recent stay with us Fadi. We are disappointed to hear you did not enjoy our recently renovated property and that we were not able to met all of your expectations during your stay. We hope to see you again so we can WOW you!

10/10 Excelente

Arthur

Se hospedó 1 noche en enero de 2024
Respuesta de Springhill Suites Richmond NW, el 26 ene. 2024
We are delighted to hear you enjoyed your stay with us! We hope to welcome you back the next time you are in the Richmond area!

8/10 Bueno

LuAnn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Springhill Suites Richmond NW, el 26 ene. 2024
We appreciate you taking the time to provide feedback from your recent stay with us and are disappointed to hear we were not able to meet all of your expectations during your stay. We hope to see you again soon so we can WOW you!

10/10 Excelente

Judith

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Springhill Suites Richmond NW, el 12 ene. 2024
We are so happy to hear you enjoyed your stay with us Judith! We hope to welcome you back the next time you are in the Richmond area!

8/10 Bueno

Patrick

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Springhill Suites Richmond NW, el 12 ene. 2024
Thanks for staying with us Patrick! We're glad that we were able to satisfy your needs during your stay.

10/10 Excelente

Bernard

Le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Springhill Suites Richmond NW, el 9 ene. 2024
We are so happy to hear you enjoyed your stay with us Bernard! We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Anania

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room is big and spacious and clean . It has been a very comfortable stay for all of us
Se hospedó 1 noche en enero de 2024
Respuesta de Springhill Suites Richmond NW, el 9 ene. 2024
We are so happy to hear you enjoyed your stay with us Anania! Your feedback is appreciated and has been shared with our entire Team. We hope to welcome you back the next time you are in the Richmond area!

10/10 Excelente

Rosemarie

Se hospedó 1 noche en enero de 2024
Respuesta de Springhill Suites Richmond NW, el 26 ene. 2024
We are delighted to hear you enjoyed your stay with us Rosemarie! We hope to welcome you back the next time you are in the Richmond area!