Departamento, 2 habitaciones, cocina | Escritorio, wifi gratis y ropa de cama
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Opiniones de Relax Inn

2 out of 5
Relax Inn
2125 Empire Blvd., Webster, NY

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 76 de 293 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 97 de 293 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 63 de 293 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 293 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 293 opiniones" "

7.4/10

Limpieza

7.6/10

Servicio y personal

7.2/10

Servicios

6.8/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

amy

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Very quiet and a relaxing hide a way .. definitely will be coming back. Reasonable prices for what you get.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Randolph

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the overall cleanliness of my room, and i noticed a door skirt on the bottom of my door. Nice and tight no gap underneath.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Darrell

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Roxy, Rochester

Se hospedó 2 noches en enero de 2024

8/10 Bueno

Etheljean

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were coming in from out of town and just staying overnight, not looking for any amenities other than a decent room and a good night's sleep. this is a very sweet little place and served us right. Our only annoyance, which wasn't really, was that the tv rebooted itself every half hour!
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Brik

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice, clean, needed more pillows.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Sharon

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Most of the electrical plugs did not work. Overhead light in bathroom very dim and light over the sink didn't work. Exhaust fan in bathroom didn't work. The bed was comfortable.
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Victor P

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great price.
Se hospedó 6 noches en noviembre de 2023

8/10 Bueno

Victor

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
The bathroom was outdated. PayPal payment is not available.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Bernice

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They where very kind and helpful, we plan to to stay there again. Next time that we are in town.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Duane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All one floor is a bonus.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Sprinkle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and clean. Very friendly staff. I be definitely be staying here again while on vacation.

6/10 Aceptable

Kurt

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The room was well cleaned, but the condition was rough in places. The bathroom floor had multiple cracked tiles, and there was tape covering cracks/holes in the shower. The door had visible gaps at the bottom; it's likely very drafty and cold in the winter months. We were comfortable in our stay, but it felt like some maintenance is needed.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Marisol

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Sauber, gut gelegen, ruhig.
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Robert

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Labor Day trip.
How can you substitute a piece of wood for a towel rack bar and think that is OK? I'm not talking a varnished, laminated piece of wood. I'm talking a piece of 2X4 cut to fit between the two brackets! That's what I found in my bathroom, and I might add the smallest shower I have seen in any hotel bathroom bar none. And for $80 a night I would have expected more. I'd like to know which rooms the people who gave this hotel an overall rating of over 7 stayed in...certainly not number 8. Oh, and to add insult to injury, the remote only worked to change the channels and look at the guide. You could not power on, mute or adjust the volume on the remote. Oh and then there's the matter of the jacuzzi in the room that didn't work and from looking at it obviously hadn't been used in some time. A disappointing stay to say the least.
Se hospedó 3 noches en septiembre de 2023

4/10 Malo

Tara

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Mike

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Hi future guests. My intention with this review is to be factual and to help the owners make some much needed improvements. We won't stay again but we were only travelling through the area on our way to Niagara-on-the-Lake and looking for a cheaper priced motel. The room we were in really needed some extra care and attention. Please wash the blankets and bedspreads but especially the blankets. They appeared quite old and dirty. Remove the chair that is on wheels. It is stained and I would never sit on it. The carpets desperately need to be removed and replaced or at least steam cleaned. Please defrost the freezer in the mini fridge. Bugs have an easy entrance to the bathroom since there is no screen on the window and the window was open when we checked in. The shower curtain must be replaced; it is stained. The walls of the bathroom need to be wiped down with a good cleaner. The bathtub, toilet and sink were clean. Future guests make an informed decision as to whether to stay here or not. We paid $85 USD.
Se hospedó 1 noche en julio de 2023
Respuesta de Sisi, el 2 sept. 2023
Thank your feedback, we will address these.

8/10 Bueno

Timothy

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Daniel

Le gustó: Servicio y personal
It is a very dated motel. A lot of upgrades are needed. However, for a solo traveller for one night, it’s fine. The staff were extremely friendly and helpful. The bed was comfortable. It did the trick.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Thomas

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
We’re sorry to say the carpeting was very dirty and badly in need of cleaning or replacement.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Lydia

Le gustó: Servicio y personal
Very nice staff - they recently had their parking lot resurfaced and they made sure to call and text me to let me know there was an alternate parking area. Kitchen doesn’t have any supplies so best to bring those with you if you are hoping to make use of the mini-kitchen! It’s a dated motel but I enjoyed my stay, and felt safe travelling solo there.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Met our needs. Will stay again if we come back through
Se hospedó 1 noche en agosto de 2023

4/10 Malo

Duane

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Would not recommend
Terrible smell in the room of old tobacco smell, gave me headaches. Bathroom was dirty, towels smelled clean but had spots on them. Doors should have more secure locks. Would not recommend for females staying alone. Kitchen has no plates, utensils, silverware, pans etc. One bed was good the other was not, pillows were very small and only two provided per bed. Minimum plugs by the bedside tables, for charging phones, watches and hot spot. Bathroom plug ended up not working by the end of our stay. Good selection on the cable channels.
Se hospedó 4 noches en agosto de 2023

6/10 Aceptable

Joydeep

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

yann

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

WyEdna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our room was large and comfortable. Air conditioning worked well. 1 suggestion: Add safety hand rail next to toilet. 1 safety tip: have slip proof mats in the tub. We were very please with our experience at Relax Inn.
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the facility was great and the next time I am in the Rochester area I will stay here. I loved having a full kitchen and made full use of it.
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Godfrey

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Dawn

Se hospedó 2 noches en junio de 2023

8/10 Bueno

scott

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Michael

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Timothy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in was quick and the clerk kind.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Frederic

Viaje familiar
Le gustó: Limpieza y servicio y personal
Older motel, would need a little refresh but ok for one night.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Richard

Viaje en pareja
Le gustó: Limpieza y servicio y personal
While this was an older motel in need of some maintenance, it was comfortable and clean. The owner was very pleasant and accommodating. The price was reasonable and it's located in a convenient location. We would definitely stay there again!
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Maxx

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Thomas

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
No frills, clean 2 bedroom with kitchenette.
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Dana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good No-Frills place
While this is a no-frills place, it suited our purpose. It was one of the few places we stayed on that 18-day trip to the Rochester area (with two midweek side trips to some Canadian cities) that did not provide some form of breakfast to their guests. Those of the staff (owners?) we met were helpful and pleasant.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Mika, Miami Beach

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal
Reasonably priced hotel in an expensive area. The room was worn. Furnishing needs updating. Kept fairy clean except there was a dirty sock under the sink and coffee was left in the carafe but the previous guest.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Randolph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice, clean, quiet room. Check-in was very quick and smooth. Will visit again.
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Eric

Viaje en grupo
Good for the price!
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Michael

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 7 noches en mayo de 2023

6/10 Aceptable

James

Viaje familiar
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023

6/10 Aceptable

JOSEPH

Viaje en grupo
No le gustó: Servicio y personal y condiciones de la propiedad
Out of date property. No added value there is no vending machines.
Se hospedó 3 noches en mayo de 2023

2/10 Terrible

Angelo

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

paula

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice stay. Outdated room but very clean and the staff were awesome
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Michael

Se hospedó 1 noche en mayo de 2023

4/10 Malo

Joel

Viaje familiar
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023