If you are an American tourist who doesn't speak fluent Italian, this is the hotel for you. All of the staff spoke very good English. The hotel is on the periphery of the city, so walking to the historic attractions is not a given, but the hotel will get a taxi to pick you up within five minutes of requesting one. The on-site restaurant has a varied menu, but staffing seemed to be a bit of an afterthought. There is a major road three blocks to the west if you want to catch a bus, but the shopping on that road is more for residents than tourists. Restaurant options are abundant, especially if you don't want to eat dinner until 7:00 or later. The rooftop pool is another plus.