Servicio de la propiedad

Opiniones de TH Roma - Carpegna Palace

4 out of 5
TH Roma - Carpegna Palace
Via Aurelia 481, Rome

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 26 de 56 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 18 de 56 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 9 de 56 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 56 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 56 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maribel

Se hospedó 5 noches en julio de 2023
Respuesta de Marina , el 26 ago. 2023
Dear Guest,we would like to share with you your opinion Best Regards the staff of the Th Roma Carpegna Palace

8/10 Bueno

Samuel

Se hospedó 2 noches en agosto de 2022

10/10 Excelente

MARIA DEL CARMEN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en abril de 2022
Respuesta de marina, el 3 may. 2022
Dear Guest, thanks for time spent for our hotel and for your comment, we are happy that your stay was pleasant We hope to host you again in our hotel Best Regards The staff of Th Roma Carpegna Palace

2/10 Terrible

Santiago

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
El servicio del personal malo
Se hospedó 1 noche en marzo de 2022
Respuesta de Marina , el 30 mar. 2022
Dear Guest, thanks for the comment and the time spent for our hotel, we apologize for the inconvenience but our staff is always available for our guest and make the best to satisfy all clients request We hope to host you again in our hotel and to change your mind Best Regards The staff of the Th Roma carpegna Palace

6/10 Aceptable

Marco

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Gaetano

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marina , el 8 ene. 2024
Gentile Cliente,grazie per il tempo dedicato alla nostra struttura e per il punteggio siamo lieti che il suo soggiorno sia stato piacevole e speriamo averla nuovamente come nostro gradito ospiteGrazie lo staff del th roma carpegna palace

10/10 Excelente

Emelia

Se hospedó 2 noches en noviembre de 2023
Respuesta de marina, el 8 ene. 2024
Gentile Cliente,grazie per il tempo dedicato alla nostra struttura e per il punteggio siamo lieti che il suo soggiorno sia stato piacevole e speriamo averla nuovamente come nostro gradito ospiteGrazie lo staff del th roma carpegna palace

6/10 Aceptable

Carina

No le gustó: Servicio y personal
Not what I expected
Beautiful hotel from the outside, poor location with lots of dirty areas surrounding hotel. Staff not very friendly upon check in and not very helpful or forthcoming. Poor plumbing in our room. Toilet would not flush unless you flushed twice and shower would not drain. Only toiletries offered were a body wash that was used as your hand soap as well as shampoo. I expected a beautiful hotel corporation would be far much better and offer more for their guests. I will give a positive feedback on their breakfast that is offered in the dining hall. More offerings than your typical continental breakfast.
Se hospedó 2 noches en octubre de 2023
Respuesta de marina, el 18 oct. 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna Palace

8/10 Bueno

guenhael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Marina , el 18 oct. 2023
Dear Guest,thanks for he time spent for our hotel and for the score we are glad that your stay was pleasant and we hope to host you againBet Regards the staff of the Th roma Carpegna palace

6/10 Aceptable

Gloria, Tucson

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Not a great area of town. It seems as though they have special "Expedia" rooms. Our room was on the fourth floor, but the elevator only goes to the third floor. There was no one to take our bags up. The women at the front desk were very helpful, but out experience with a couple of the men was with their snooty attitude. The place was very noisy all night long with people moving furniture near our room into the early morning hours. The bed was like a piece of wood with some padding on it, not a real mattress. However, the food was outstanding! We dined in the dining room one night and it was fabulous, beautifully presented and amazing taste.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Manuela, el 17 oct. 2023
Dear Mrs. Gloria ,first of all thank you very much for your stay with us .Give me th opportunity to apologize for the "snooty "attitude of the reception staff . Let me clarify that you book an economy room that is the basic tipology . Expedia provide also other tipology of rooms .All the economy rooms are located on the fourh floor and they are reachable by the elevetor , maybe you used the wrong one that takes you only on the third floo r. I can assure you that all our rooms are equipped with real mattress , some of them maybe are not softer than other. However I apologize if these problem partial spoiled your stay , for this reason in case you will come in Rome I will take care of you personally in order to change your mind about Th Carpegna .Best Regards.Manuela fom

10/10 Excelente

Eswarie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room we got had a very low ceiling with an awkward beam that was not very safe. My husband hit his head a couple of times.
Se hospedó 3 noches en octubre de 2023
Respuesta de marina, el 14 oct. 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna Palace

10/10 Excelente

Enrico, Busto Arsizio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en agosto de 2023
Respuesta de Marina , el 10 oct. 2023
Dear Guest,thanks for the time spent for out hotel and for the score we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

6/10 Aceptable

Maria

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Not elevator to the room!!! You have to go by the stairs with your luggage and enter to your a room smelling bad! Not recommend at all.
Se hospedó 1 noche en octubre de 2023
Respuesta de marina, el 10 oct. 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna Palace

10/10 Excelente

jean-luc

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bon sejour
Tres bel hotel, sercice correct, propre et confortable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Marina , el 10 oct. 2023
Dear Guest,thanks for the time spent for our hotel and for the score we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

10/10 Excelente

Angelo

Se hospedó 3 noches en julio de 2023
Respuesta de marina, el 2 oct. 2023
Dear Guest,thanks for the time spent for our hotel and for the score we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma carpegna palace

10/10 Excelente

Walter

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I keep coming back to this one… my fav spot to stay in Rome.. easy to use my car rental… steps away from underground rail system! Bus stops also very close.
Se hospedó 5 noches en agosto de 2023
Respuesta de Marina , el 25 sept. 2023
Dear Guest,thanks for the time spent for our hotel and for the comment we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

8/10 Bueno

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2023
Respuesta de Marina , el 21 sept. 2023
Dear Guest,thanks for the time spent for our hotel and for the scorewe are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna palace

8/10 Bueno

Wolfgang

Le gustó: Servicio y personal
Zimmer, Dusche und Bad müssten renoviert werden
Se hospedó 3 noches en agosto de 2023
Respuesta de marina, el 28 ago. 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna Palace

8/10 Bueno

Michel

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Sehr gute Adresse ein bisschen ausserhalb von city
Platz ist wunderbar, ein bisschen ausserhalb city center aber Mitte in einem Park und super ruhig. Eine gute Adresse mit kostenlosem Parkplatz und sehr guter Frühstück. Schade dass die Eierspezialitäten nur gegen Aufpreis sind. Zimmer sind schön und komfortabel, Badzimmer sind sauber aber renovationsbedürftig. Preisleistung war für mich ganz ok.
Se hospedó 1 noche en agosto de 2023
Respuesta de Marina , el 26 ago. 2023
Dear Guest,thanks for the time spent for our hotel and for the comment we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

10/10 Excelente

Rafi Yacoub

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 11 noches en julio de 2023
Respuesta de Marina , el 7 ago. 2023
Dear Guest,thanks for the time spent for our hotel and for the score we are glad that your stay was pleasant and we hope to host you againBest Regardsthe staff of the Th Roma Carpegna Palace

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful experience
Great place to stay. Will definitely come back in the future! Highly recommend!
Se hospedó 1 noche en julio de 2023
Respuesta de Marina , el 1 ago. 2023
Dear Guest,thanks for the time spent for our hotel and for the score we are glad that you stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

4/10 Malo

PIOTR

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2023
Respuesta de marina, el 21 jul. 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna

6/10 Aceptable

Jane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is beautiful, although very expensive for bed and breakfast. It could do with installing a spa, pool, sauna etc. And, providing tea/coffee facilities in room for £200 per night.
Se hospedó 7 noches en mayo de 2023
Respuesta de marina, el 29 may. 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna Palace

6/10 Aceptable

Karl

Se hospedó 1 noche en abril de 2023
Respuesta de Marina , el 29 may. 2023
Dear Guest, thanks for the time spent for our hotel and for the comment, we apologize if the hotel did not respect your exepections we take care of our guests and ou staff is always ready to help our customers We hope to host you again in order to change your mind Best Regards the staff of the Th Roma Carpegna Palace

10/10 Excelente

GEMMA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall a good stay. Breakfast was lacking and staff aren’t overly friendly but nothing that would put me off staying again. The property is gorgeous and the room was well appointed. A little out of the city but very close to the metro.
Se hospedó 2 noches en octubre de 2022
Respuesta de Marina, el 27 oct. 2022
Dear Guest,thanks for the time spent for our hotel and for the comment we are glad that your stay was pleasant and we hope to host you againBest Regards the Staff of the Th Roma Carpegna Palace

8/10 Bueno

Stephane

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
1-4 nuits: ok !
Bel hôtel ! Chambre petite Bon petit déjeuner: woaw ! Un peu de gentillesse à la réception serait intéressant !
Se hospedó 3 noches en septiembre de 2022
Respuesta de marina, el 27 sept. 2022
Dear Guest,thanks for the time spent for our hotel and for the comment we are glad that your stay was pleasant and we hope to host you againBest RegardsMarina

6/10 Aceptable

Johanna

Le gustó: Servicio y personal
Max 3 star hotel
+ beautiful hotel on the outside. Nice staff. Easy to take the metro in to Rom. - dust in our room, big need for a renovation of the bathroom, the water pressure from the shower was terrible low, spotted some mold in the shower. The hotel has potiential to be a 4 star hotel or more with renovation in the rooms but it’s Max 3 star hotel.
Se hospedó 3 noches en septiembre de 2022
Respuesta de marina, el 17 sept. 2022
Dear Guest, thanks for the time spent for our hotel and for the comment, we regret that your stay did not respect your expectations, we are sorry for the inconvenience but our staff made the best to solve the problems, we hope to host you again in order to change your mind Best Regards The Staff of the Th carpegna Palace

8/10 Bueno

Anthony

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel , great staff , close to airport. Would come again . Loved the gated security and breakfast buffet
Se hospedó 1 noche en septiembre de 2022
Respuesta de Marina , el 27 sept. 2022
Dear Guest,thanks for the time spent for our hotel and for the comment we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

8/10 Bueno

RICHELLE, ANAHEIM

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staff, very helpful and friendly. Would stay here again.
Se hospedó 5 noches en agosto de 2022
Respuesta de marina, el 3 sept. 2022
Dear Guest,thanks for the comment and the time spent for our hotel we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

8/10 Bueno

Kar Chai

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2022
Respuesta de marina, el 3 sept. 2022
Dear Guest,thanks for the comment and the time spent for our hotel we are glad that your stay was pleasant and we hope to host you againBest Regards the staff of the Th Roma Carpegna Palace

10/10 Excelente

Yann

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en julio de 2022
Respuesta de marina, el 23 jul. 2022
Dear Guest, thanks for time spent for our hotel and for your comment, we are happy that your stay was pleasant We hope to host you again in our hotel Best Regards The staff of Th Roma Carpegna Palace

10/10 Excelente

Vincenzo, TERLIZZI

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Struttura tranquilla e immersa nel verde.
Se hospedó 1 noche en julio de 2022
Respuesta de Marina, el 23 jul. 2022
Gentile Sig.ra Sabrina, grazie per il Suo commento e per il tempo dedicato alla nostra struttura, siamo lieti che il Suo soggiorno sia stato piacevole speriamo riaverLa presto come nostro gradito ospite Grazie lo Staff del Th Roma Carpegna Palace

10/10 Excelente

Jarl

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect hotel
Realy nice hotel
Se hospedó 2 noches en julio de 2022
Respuesta de Marina , el 23 jul. 2022
Dear Guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasant we hope to host you again Best Regards the staff of the Th Roma Carpegna Palace

8/10 Bueno

Stacy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Average stay
When you arrive it’s a wow the reception bar and restaurant are amazing. The room we were in could have done with a bathroom upgrade. The tiles were damaged and the shower wasn’t great. The door to the shower was broken and didn’t close properly. The air con was great but was round the corner from the beds so had to have the fan higher for you to feel it. Bed really comfortable The area isn’t great, we didn’t feel 100% safe. The walk to the metro was a observe your surrounds and walk. There is a supermarket next door which is handy.
Se hospedó 3 noches en julio de 2022
Respuesta de marina, el 19 jul. 2022
Dear Guest, thanks for time spent for our hotel and for your comment, we are happy that your stay was pleasant We hope to host you again in our hotel Best Regards The staff of Th Roma Carpegna Palace

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022
Respuesta de marina, el 19 jul. 2022
Dear Guest, thanks for time spent for our hotel and for your comment, we are happy that your stay was pleasant We hope to host you again in our hotel Best Regards The staff of Th Roma Carpegna Palace

8/10 Bueno

Tommaso, ST-Leonard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love this place for the quietness,location and wonderful environment it's situated.
Se hospedó 1 noche en julio de 2022
Respuesta de Marina, el 15 jul. 2022
Dear Guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasant we hope to host you again Best Regards The staff of the Th Roma Carpegna Palace

8/10 Bueno

Cheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful property. Unique rooms. Mattresses need to be updated. Not very comfortable. I would stay here again. Staff were friendly and helpful.
Se hospedó 1 noche en julio de 2022
Respuesta de Marina , el 5 jul. 2022
Dear Guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasant we hope to host you again Best Regards

10/10 Excelente

Rada

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great!
The hotel was great, more than expected. Environment and staff 10/10. Would highly recommend.
Se hospedó 4 noches en junio de 2022
Respuesta de Marina , el 2 jul. 2022
Dear guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasant, we hope to host you again Best Regards

10/10 Excelente

Marcos Aurelio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay at the property and would definetely come back. I was particularly impressed by two members of staff Cinzia and Andrea. They were very friendly and welcoming. The proximity to the metro is also a plus, good restaurants nearby too. The property is stunning and we would definetely come back.
Se hospedó 4 noches en junio de 2022
Respuesta de Marina, el 2 jul. 2022
Dear guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasant, we hope to host you again Best Regards

6/10 Aceptable

Tessa

Viaje en pareja
Le gustó: Servicios
Er was geen toiletpapier en zeep bij aankomst, tevens was het ontbijt slecht geregeld. Ze vulden nauwelijks iets aan en de warme zaken waren verbrand of juist niet gaar genoeg
Se hospedó 3 noches en junio de 2022
Respuesta de Marina , el 2 jul. 2022
Dear guest, thanks for the time spent for our hotel and for the comment we are sorry that the hotel did not respect your exepections we hope to host you again in order to change your mind Best Regards

10/10 Excelente

Thomas

Se hospedó 5 noches en junio de 2022
Respuesta de Marina , el 13 jun. 2022
Dear Guest, thanks for the score and the time spent for our hotel we are happy that your stay was pleasant we hope to host you again Best Regards The Staff of the Th Roma Carpegna Palace

10/10 Excelente

Logan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2022
Respuesta de Marina , el 30 may. 2022
Dear Guest, thanks for the score and the time spent for our hotel we are happy that your stay was pleasant, we hope to host you again Best Regards the Staff of Th Roma Carpegna Palace

10/10 Excelente

Robbie

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service at this peaceful property was exceptional. Beautiful buffet breakfast and quiet natural surroundings.
Se hospedó 1 noche en mayo de 2022
Respuesta de Marina , el 27 may. 2022
Dear Guest, thanks for the score and the time spent for our hotel we are happy that your stay was pleasant and we hope to host you again Best Regards Th Staff of the Th Roma Carpegna Palace

8/10 Bueno

Alain

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en abril de 2022

6/10 Aceptable

Cliente verificado

Viaje de negocios
Se hospedó 2 noches en marzo de 2022
Respuesta de Marina , el 30 mar. 2022
Dear Guest, thanks for the time spent for our hotel and the comment we appreciate to share with you your opinion Best Regards The Staff of Th Roma carpegna palace

8/10 Bueno

Lucie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Splendide
Super séjour, joli hôtel, bon emplacement pour les visites.
Se hospedó 2 noches en marzo de 2022
Respuesta de Marina, el 30 mar. 2022
Dear Guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasanr we hope to host you again in our hotel Best Regards The staff of the Th Roma carpegna palace

10/10 Excelente

Trung Kiet

Se hospedó 5 noches en enero de 2022
Respuesta de Marina , el 30 mar. 2022
Dear Guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasanr we hope to host you again in our hotel Best Regards The staff of the Th Roma carpegna palace

10/10 Excelente

Reyna C

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2021

8/10 Bueno

MANOELA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing staff. Front desk was VERY helpful!
Se hospedó 1 noche en enero de 2022
Respuesta de Marina, el 30 mar. 2022
Dear Guest, thanks for the time spent for our hotel and for the comment we are happy that your stay was pleasanr we hope to host you again in our hotel Best Regards The staff of the Th Roma carpegna palace

4/10 Malo

Matilda

Se hospedó 3 noches en diciembre de 2021