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Opiniones de Howard Johnson by Wyndham Roseburg

2 out of 5
Howard Johnson by Wyndham Roseburg
978 NE Stephens St, Garden Valley Blvd / Stephens, Roseburg, OR

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 154 de 748 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 278 de 748 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 157 de 748 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 83 de 748 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 76 de 748 opiniones" "

7.4/10

Limpieza

8.0/10

Servicio y personal

5.8/10

Servicios

6.8/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Samuel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fácil acceso
Se hospedó 1 noche en febrero de 2022
Respuesta de management , el 10 feb. 2022
Thank you for your review. We are glad you enjoyed your stay and hope to see you in the future.

4/10 Malo

Cliente verificado

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2019
Respuesta de Managers- Hojo Roseburg, el 23 abr. 2019
I'm sorry you did not enjoy your stay with us.

8/10 Bueno

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2018
Respuesta de Owner, el 7 jun. 2018
Thanks for staying with us. We appreciate your review. Hope to see you again.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2018
Respuesta de Owner, el 3 jun. 2018
Thank you for the review. Hope to see you again

8/10 Bueno

Ken

Viaje en pareja, Viaje con mascota
Great check in
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

jill, Delta

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Martel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was fine
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Amelia

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy stay. Helpful kind front desk
Se hospedó 1 noche en enero de 2024

4/10 Malo

Heidi

Viaje familiar
Trash & bags all around Took a walk and felt unsafe
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Kassidy

Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 7 feb. 2024
We are sorry that your experience was not 100%. We don't even see that you stayed with us. There was a reservation which came however it was overbooked by expedia/3rd party website you used. So we cancelled it without any penalty. Not sure what else we could had done. Regards GM

10/10 Excelente

Susan

Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Shana

Viaje familiar con niños
The property is a motel; I had thought I was booking a hotel. The reason I booked this establishment was because I was wanting a restful, peaceful night, but that didn’t happen as the road next to the business is as busy as the freeway all night. One thing, I absolutely must complain about is the lack of security once in the room: they had removed the door latch from the top of the door, and the only “security” system was the deadbolt that my 3 year old found interesting enough to play with…we slept with a chair in front of the door incase she had wanted to “play” with it while we were sleeping. The mattresses were soft…too soft. They kept the Wi-Fi password “under lock and key” which you had to call the front desk for… we opted to use data. Nothing against this business, but we expected more for the price we paid and we won’t be back.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tim, el 8 dic. 2023
Thank you for letting us know we have taken care of the latch issue as needed. Sorry about the inconvenience with your stay as well as internet issues. We hope you have a happy holiday and a merry Christmas

8/10 Bueno

Norman

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Surprisingly nice
Se hospedó 1 noche en octubre de 2023
Respuesta de Management , el 18 oct. 2023
Thank you for the review, look forward to the next visit.

2/10 Terrible

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Avoid at all costs
Most disgusting room. Furniture wasn’t fit for Goodwill. Will be demanding a refund. $200 for this room was an obscenity.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management, el 18 oct. 2023
Thank you for the review.

8/10 Bueno

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management, el 13 sept. 2023
Thank you for the review and look forward to seeing you the next time.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
bathroom broken
Room was nice and comfortable but the toilet had a major leak and we had to turn it off when not in use. Could have warned us or not used that room until it was fixed.
Se hospedó 1 noche en agosto de 2023
Respuesta de Management, el 13 sept. 2023
I am sorry to hear about the issues you had with the toilet, we have made maintenance aware of the issue and have corrected it.

10/10 Excelente

Ann

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great service & very clean w/nice decour inside!
Se hospedó 1 noche en agosto de 2023
Respuesta de Management, el 22 ago. 2023
Thank you so much for the review. We are glad you enjoyed your stay with us.

8/10 Bueno

Rick

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good, friendly staff
Se hospedó 1 noche en agosto de 2023
Respuesta de Management, el 7 ago. 2023
Thank you for the review. look forward to your next stay.

10/10 Excelente

ERIC

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Very convenient location and staff is polite and helpful.
Se hospedó 1 noche en julio de 2023
Respuesta de Management, el 5 ago. 2023
thank you for the review.

10/10 Excelente

Shana

Se hospedó 7 noches en julio de 2023
Respuesta de Management, el 21 ago. 2023
Thank you for the review.

4/10 Malo

Crystal

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was nice but the room was gross it stunk of idk what. The bathroom was old and rusty. The walls so ceiling had unpainted plaster touch ups the bedding stunk i don’t think i slept a wink if you can go somewhere else i would
Respuesta de Management, el 5 ago. 2023
Sorry to hear about your stay we are looking into this.

8/10 Bueno

LeAnn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pictures are deceiving. There is no breakfast and the covered bridge is 45 miles away. The rooms were older but clean. The front desk and housekeeping staff were very friendly. Very affordable. We enjoyed our stay and would stay here again.
Se hospedó 4 noches en julio de 2023
Respuesta de Management, el 5 ago. 2023
Thank you for the review and look forward to the next time.

8/10 Bueno

Catalina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great customer service
We made a last minute reservation while on the road We checked in about 3AM just to get a few hours sleep and shower before continuing our trip. Impressed with the easy ck in, cleanliness and pet policy. Only downside is if you’re towing or have non standard size vehicle you have to park off site. Luckily the restaurant next door had space for us. The gentleman that checked us in let us know before we started our cl in process. Great customer service….especially since I’m sure we woke him up and he had the observation skills to let us know!
Se hospedó 1 noche en julio de 2023
Respuesta de Management, el 25 jul. 2023
Thank you for the review and for staying with us, we look forward to the next time

8/10 Bueno

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Management, el 25 jul. 2023
Thank you for the review

10/10 Excelente

Geneva

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I would stay again.
The property and room were clean. The Staff was respectful and friendly.
Se hospedó 1 noche en julio de 2023
Respuesta de Management, el 25 jul. 2023
Thank you for staying with us and the review. Look forward to the next time.

8/10 Bueno

LEO

Se hospedó 1 noche en julio de 2023
Respuesta de Management, el 5 ago. 2023
thank you for the review.

10/10 Excelente

Robert

Viaje en grupo
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
people were very nice condition or building needs help
Se hospedó 1 noche en julio de 2023
Respuesta de Management, el 11 jul. 2023
Thanks for the review.

8/10 Bueno

Jeffery

Le gustó: Limpieza y servicio y personal
Older motel, have done a good job bring it to a more modern look. Parking is a bit tedious for motorcycles. But was priced right, and comfortable.
Se hospedó 1 noche en junio de 2023
Respuesta de Management, el 3 jul. 2023
Thank you for the review and kind words. Look forward to seeing in the future.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel for an overnight stay..
Se hospedó 1 noche en junio de 2023
Respuesta de Management, el 3 jul. 2023
Thank you for a review, look forward to the next stay.

10/10 Excelente

Jessica

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Surprisingly great. Longtime local and needed space for company. Rooms were large and overall stay was much better than anticipated! Will book again!
Se hospedó 2 noches en junio de 2023
Respuesta de Management, el 3 jul. 2023
Thank you for the review and look forward to seeing you on the next stay.

4/10 Malo

Teddi L

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sheets and pillow cases were stained, asked for fresh and they came while we were out and threw the clean ones ine the table. Microwave, fridge and coffee pot were all filthy. TV screen has a black line halfway down the center of the screen. Hotel backs up to a hill that in coming down and caution tape up. We would have happily ate the cost of the one night to stay somewhere else for the night but couldn't find any available rooms near by. I was also told they put a hold on my credit card until room was inspected by cleaning lady after we check out in case there was any damage. I took pictures if everything. They better not charge me.
Se hospedó 1 noche en junio de 2023
Respuesta de Management, el 20 jun. 2023
Sorry to hear about the stay, will investigate and take proper action.

10/10 Excelente

Alice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The price was reasonable we only needed a bed to sleep on.
Se hospedó 1 noche en junio de 2023
Respuesta de Management, el 20 jun. 2023
Thanks for the review

8/10 Bueno

Jack

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Management, el 20 jun. 2023
Thank you for the review.

8/10 Bueno

Mary

Viaje en grupo
Le gustó: Servicio y personal
The staff was friendly and rooms were clean and comfortable, although it is an old motel and somewhat data. Carpets could have used a good shampoo, or possibly need replacing, but it was reasonable, basic accommodation.
Se hospedó 1 noche en mayo de 2023
Respuesta de Management, el 31 may. 2023
Thank you for the review.

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Management, el 24 may. 2023
Thanks for the review

8/10 Bueno

Ilene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property and room where just fine. Only problem was the toilet plugging up
Se hospedó 1 noche en mayo de 2023
Respuesta de Management , el 22 may. 2023
Glad your overall stay was pleasant, sorry to hear about the toilet issue. We have made sure maintenance looks into it.

8/10 Bueno

Carl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Management , el 17 may. 2023
Thank you for the review.

2/10 Terrible

SHALAE

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I booked two rooms and we were put on different floors. Our guest's room had old dried up soap and hair in the shower. His faucet came off the wall while he was showering. Our coffee pot still had coffee in it. Mismatched paint on the walls, bent door jams. They did not at least take our garbage out or freshen the room between nights, said they don't do that. Just very disappointed for a Howard Johnson property. Would never recommend this property to anyone and will never stay there again.
Se hospedó 2 noches en mayo de 2023
Respuesta de Travis H, el 17 may. 2023
I am sorry to hear your stay wasn't Pleasant. When your friend lock himself out of his room by karate chopping the security latch and I had to stick my arm in there and unscrew the screws to get it open no one mention anything to me about the other issues. No one asked for any stayover service or we would of provided it. I hope on your next adventure you will communicate better to Front desk about any issues you have.

8/10 Bueno

Harry

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable stay
Se hospedó 1 noche en abril de 2023
Respuesta de Management , el 29 abr. 2023
Thank you for your review and we hope to see you in the future.

2/10 Terrible

Kelly

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking is terrible. No hot water in the shower.
Se hospedó 2 noches en enero de 2023
Respuesta de Management , el 4 feb. 2023
Sorry to hear that your stay was not satisfactory, we have mad the maintenance team aware of the issues.

4/10 Malo

Tamecca

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Our room key stopped working before checkout time. No one answered at the front desk. We had to call the number posted on the door of the office. The bed was too soft and uncomfortable. I liked that we were offered snacks upon arrival.
Se hospedó 1 noche en enero de 2023
Respuesta de Management , el 31 ene. 2023
Sorry to hear that the key card stopped working before check out, sometimes the magnet strip gets effective and we just have to re-swipe it. Its unfortunate but sometimes things happen. Also sorry to hear you didn't enjoy the bed as it was to soft and not comfortable as you would of preferred. Glad to hear everything else was to your liking, look forward to seeing you in the future.

10/10 Excelente

David

Le gustó: Limpieza y servicio y personal
I was impressed with the helpfulness and attention regarding my concerns.
Se hospedó 1 noche en enero de 2023
Respuesta de Management , el 9 ene. 2023
Thank you for the review, glad we were able to take care of you and look forward to the next time.

8/10 Bueno

Cindy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Basic, clean, friendly
Se hospedó 1 noche en diciembre de 2022
Respuesta de Management , el 9 ene. 2023
Thank you for the review, hope to see you the next time

10/10 Excelente

david

Se hospedó 3 noches en diciembre de 2022
Respuesta de Management , el 16 dic. 2022
Thank you for the review

8/10 Bueno

Chun Keung

Le gustó: Servicio y personal
Se hospedó 1 noche en noviembre de 2022
Respuesta de Management , el 14 nov. 2022
Thank you for the review.

8/10 Bueno

Sunitha

Le gustó: Limpieza, servicio y personal, servicios
Stayed overnight, parking near room, not sure about the neighborhood at night but was fine during the day, had all the basics.
Respuesta de Management , el 9 nov. 2022
Thank you for the review, glad to hear that your stay was overall good.

4/10 Malo

Christine

Viaje en pareja
Le gustó: Servicio y personal
We were in a non smoking room and the man next door smoked outside his door which was right next to ours also not well insulated I was awakened by a shower and banging at 1:20 am kept going for a while
Se hospedó 1 noche en octubre de 2022
Respuesta de Management , el 31 oct. 2022
Sorry Christine to hear about your stay. We will look into these matters and address accordingly.