Recepción

Opiniones de Motel 6 West Sacramento, CA

2 out of 5
Motel 6 West Sacramento, CA
1254 Halyard Dr, West Sacramento, CA

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 371 de 1004 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 246 de 1004 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 124 de 1004 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 87 de 1004 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 176 de 1004 opiniones" "

7.4/10

Limpieza

7.6/10

Servicio y personal

6.6/10

Servicios

7.2/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No comentarios
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 28 jun. 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Gustavo Armando

Se hospedó 1 noche en abril de 2023
Respuesta de Sophia CSR, el 8 may. 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Aceptable

Willians

Se hospedó 1 noche en marzo de 2023
Respuesta de Sophia CSR, el 6 abr. 2023
Dear Guest,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to earn your business in future travels.

6/10 Aceptable

veronica

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
La ubicación es conveniente, céntrico
Respuesta de Sophia CSR, el 27 dic. 2022
Dear Guest,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

8/10 Bueno

Edgar

Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Agustin Alberto

Bien acogedor
Se hospedó 3 noches en septiembre de 2022
Respuesta de Sophia CSR, el 7 sept. 2022
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback. We will always ensure that we keep delighting you with our facilities and services. We hope to hear more from you on your next visit.

10/10 Excelente

Claudia S

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2021

6/10 Aceptable

Cliente verificado

Viaje de negocios
En general todo bien para el precio que se paga, el único problema fue que mi reservación fue para una habitación de no fumar y cuando llegue solo tenían de fumar así que el olor no era nada bueno
Se hospedó 1 noche en abril de 2021
Respuesta de Nancy Y., el 15 abr. 2021
Gracias por brindarnos sus comentarios. Su experiencia es importante para nosotros y le agradecemos que nos informe sobre sus inquietudes. Nancy Y. # Team6

8/10 Bueno

Bernardo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen estancia por el precio
En general agradable
Se hospedó 2 noches en octubre de 2020
Respuesta de Nancy Y., el 3 dic. 2020
Nos complace que haya tenido una gran experiencia y agradecemos sus comentarios. Esperamos poder brindarle todas sus futuras necesidades de alojamiento. Nancy Y. # Team6

2/10 Terrible

Felipe

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
MANAGER LIER AND FALSE
I'm mad because the manager is lier. I don't like because I make my reservation on line and it is more cheap but the guy stay on the office he erase my reservation and try to charge me more money. I try to help the motel about the roach, I have pictures but the manager don't rent me the room because he say I'm sleeping on the parking lot but i can explain he is lier because I see my history and when I check on the motel some dates don't show on my activity
Se hospedó 1 noche en enero de 2020
Respuesta de Sophia,CSR, el 21 feb. 2020
Mr.Felipe, Thank you for sharing your review. We apologize for the inappropriate behaviour shown by our staff. We never want our guests to go back like this without hosting them. We are actively investigating your feedback with our management for prompt action and will reach out to you for further information.

10/10 Excelente

Mario, Fontana CA

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen servicio en general, pocas toallas, buena limpieza
Se hospedó 1 noche en enero de 2020
Respuesta de Sophia,CSR, el 21 ene. 2020
Mr. Mario, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services.

10/10 Excelente

Felipe

Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio
Excelente servicio
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio
Excelente servicio y las habitaciones muy limpias
Se hospedó 2 noches en febrero de 2019

2/10 Terrible

Jose

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fue lo peor
Este hotel fue el peor reservación que hice y donde nunca voy a volver a ir nunca más
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

Jorge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2018

6/10 Aceptable

Sarah

Viaje con mascota
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
For the area, reasonable, affordable, very basic
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 23 may. 2024
Hi Sarah,Thank you for your feedback. We are glad you found our hotel to be reasonably priced for the area. We strive to provide affordable accommodations while still ensuring a comfortable stay. If there's anything specific you feel we could improve upon to enhance your experience, please let us know.

10/10 Excelente

RICK, Susanville

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet. Friendly.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 23 may. 2024
Hi Rick,We are delighted to hear you enjoyed a quiet and friendly stay with us. Thank you for choosing our hotel, and we hope to welcome you back for another peaceful visit soon.

8/10 Bueno

Henry, Minneapolis

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
The exterior is dated, but the room was good and clean and modern.
Se hospedó 2 noches en mayo de 2024
Respuesta de Sophia CSR, el 21 may. 2024
Hi Henry,We are pleased to hear that you found the room to be good, clean, and modern. Your comfort and satisfaction are important to us, and we're glad we could provide you with a positive experience despite any exterior appearances. Thank you for your feedback, and we hope to welcome you back for another enjoyable stay in the future!

8/10 Bueno

Dr. Martin McLaughlin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed several nights at the West Sac location. I enjoyed my stay.
Se hospedó 5 noches en mayo de 2024
Respuesta de Sophia CSR, el 16 may. 2024
Dear Guest,We are delighted to hear that you enjoyed your stay. It was a pleasure having you with us, and we look forward to welcoming you back in the future.

10/10 Excelente

Gong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 15 may. 2024
Hi Gong,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 Excelente

Gong

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is very welcoming
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 15 may. 2024
Hi Gong,Our team deeply values your recognition of their dedication to providing exceptional hospitality. Your positive feedback regarding their courteous service is truly appreciated and motivates us to continue delivering excellence. We look forward to the privilege of welcoming you back in the future.

4/10 Malo

kery

Viaje familiar
Le gustó: Limpieza y servicio y personal
I reserved an 2 queen bed wheelchair accessible room on your website but when I got to the hotel they did not have a 2 bed accessible at all. Their only accessible rooms were one bed and all reserved. I am a below the knee amputee and use a wheelchair at night to go to the bathroom and need grab bars, shower seat and hand held shower head to shower. I brought my own shower seat thankfully and made it work. It was scary and I could have fallen, thankfully I didn’t. Please make sure your website is accurate, I was able to accommodate but others who are completely wheelchair dependent would have had to go find another room.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 13 may. 2024
Hi Kery,Guest satisfaction is our primary aim and it is disheartening to hear that this is not the impression we left you with. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. We are actively investigating your feedback with our management for prompt action.

10/10 Excelente

Giannina falcon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 13 may. 2024
Dear Guest,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 Excelente

Brenda

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 13 may. 2024
Hi Brenda,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excelente

Brenda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The stay was nice and quiet.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 13 may. 2024
Hi Brenda,I am delighted to hear that you enjoyed a nice and quiet stay with us! Providing a peaceful environment for our guests is one of our top priorities. Thank you for your kind words, and we look forward to welcoming you back for another relaxing visit in the future!

2/10 Terrible

Sara

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ROACHES!!! We weren't the only people who jad this issue and the people refused to do anything. One persone tried checking out immediately after check in and they refused to give them a refund. Dont stay here unless the conditions change.
Respuesta de Sophia CSR, el 13 may. 2024
Hi Sara,We are deeply sorry to hear about your experience with roaches during your stay. This is certainly not the standard we aim to uphold. Please accept our sincere apologies for any inconvenience caused. Rest assured, we take reports of pests very seriously, and we'll address this issue promptly to ensure a more comfortable and hygienic environment for our guests.

10/10 Excelente

Shayvone

Se hospedó 7 noches en abril de 2024
Respuesta de Sophia CSR, el 23 may. 2024
Dear Guest,Thank you immensely for your outstanding 5-star rating! Your appreciation fuels our passion for excellence, and we are delighted to have met your expectations during your stay. Your satisfaction is paramount to us, and we eagerly anticipate the opportunity to welcome you back for another exceptional experience.

10/10 Excelente

Shayvone

Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I am so grateful for this hotel! I can say I stayed there on and off for 2 months. The staff is excellent. They came to my room everyday to clean or give towels cups tp soap or trash bags. I appreciate 7 clean towels everyday. The only thing I would change is a microwave in the room. Going to the microwave worked and did I mention they have a washer and dryer that you can use. Thank you for having my family for so long.
Se hospedó 10 noches en abril de 2024
Respuesta de Sophia CSR, el 3 may. 2024
Dear Guest,We're deeply touched by your kind words and grateful for your extended stay with us! It's fantastic to hear that our staff provided excellent service throughout your time here and that you appreciated the daily room cleaning and amenities provided. Thank you for your suggestion regarding the microwave; we'll certainly consider it for future improvements.

10/10 Excelente

Jon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Served my purposes
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 1 may. 2024
Hi Jon, We are thrilled to hear that we met your expectations. Thank you for giving us a perfect rating. We can't wait to welcome you back again!

8/10 Bueno

Trevor

Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 15 may. 2024
Hi Trevor,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excelente

Louise

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff quiet area
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 18 abr. 2024
Hi Louise,We're delighted you enjoyed the friendliness of our staff and the tranquillity of our surroundings. Providing a peaceful atmosphere and excellent service are top priorities for us. Thank you for choosing to stay with us, and we look forward to hosting you again in the future.

10/10 Excelente

Tina

Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 24 abr. 2024
Hi Tina,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

2/10 Terrible

Nick

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 29 mar. 2024
Hi Nick,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

10/10 Excelente

Nick

Le gustó: Limpieza y condiciones de la propiedad
The best in CA
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 27 mar. 2024
Hi Nick,Thank you for the high praise. We are honored to be considered the best in California. Your satisfaction is our top priority, and we look forward to exceeding your expectations on your next visit.

4/10 Malo

Caitlin

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They took forever to get to the desk for me to check in. There was construction and i was standing out in the rain wjth a baby for about 10 mins
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 26 mar. 2024
Hi Caitlin,We apologize for the delay during your check-in and any inconvenience caused. Your feedback is valuable, and we'll take immediate steps to improve our check-in process for a smoother experience in the future. Thank you for bringing this to our attention.

8/10 Bueno

Catherine

Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 8 abr. 2024
Hi Catherine,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excelente

Nidal

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and calm and cost effective
Se hospedó 6 noches en marzo de 2024
Respuesta de Sophia CSR, el 9 mar. 2024
Hi Nidal,We strive to maintain a serene and immaculate environment while offering competitive rates to ensure our guests enjoy a peaceful and economical stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another relaxing and budget-friendly experience.

10/10 Excelente

Gong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
很不错还会再次到来
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 27 feb. 2024
Hi Gong,It's wonderful to hear that you had such a positive experience during your stay with us! We're thrilled that you're considering coming back. Your satisfaction is our top priority, and we can't wait to have the opportunity to host you again.

2/10 Terrible

Jesus

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People walking around vehicles in the parking lot at 2 in the morning
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 14 mar. 2024
Hi Jesus,Thank you for sharing your valuable feedback. We apologize for the inconvenience and dissatisfaction you experienced during your stay. We take your feedback seriously, and we will investigate this matter further to identify any areas where security measures may need improvement. We value your feedback and hope to have the opportunity to regain your trust in the future.

10/10 Excelente

Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy to check in and check out
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 23 feb. 2024
Hi Francisco,We're pleased to hear that your check-in and check-out experiences were seamless. Providing convenience and efficiency is always our goal. Thank you for choosing to stay with us, and we hope to welcome you back in the future!

10/10 Excelente

Gong

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
员工很负责的态度
Respuesta de Sophia CSR, el 20 feb. 2024
Hi Gong,Delighted to hear that you found our staff to be very responsible. Providing excellent service is our priority, and we're pleased that our team made a positive impression on you. Thank you for recognizing their efforts, and we look forward to welcoming you back for another enjoyable stay in the future!

8/10 Bueno

Andrew

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Solid
Overall pretty good place to stay inexpensive to the trick!
Se hospedó 2 noches en febrero de 2024
Respuesta de Sophia CSR, el 21 feb. 2024
Hi Andrew,Thank you for your positive feedback! We're glad you found our hotel to be a good value for your stay. We appreciate your support and hope to welcome you back again soon!

10/10 Excelente

Gong

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
服务态度很好
Respuesta de Sophia CSR, el 18 feb. 2024
Hi Gong,We're thrilled to receive your positive feedback about our service. Providing exceptional service is what we strive for, and we're delighted to hear that we met your expectations. Thank you for your kind words, and we look forward to serving you again soon.

4/10 Malo

Gail

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 17 feb. 2024
Hi Gail,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. Hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

8/10 Bueno

Akil

Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 21 mar. 2024
Hi Akil,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

10/10 Excelente

Samantha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 12 feb. 2024
Hi Samantha,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 Excelente

Jaime

Se hospedó 3 noches en enero de 2024
Respuesta de Sophia CSR, el 20 mar. 2024
Hi Jaime,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

8/10 Bueno

Manuel

Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 15 ene. 2024
Hi Manuel,Thank you for taking the time to rate your experience with us. We appreciate your feedback and are glad to know that you had a positive stay overall. If you have any specific suggestions or areas where you feel we can do better, please feel free to share them with us. We hope to have the pleasure of hosting you again in the future and earning an even higher rating from you.

8/10 Bueno

Mac

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
It was just an overnight.
Other than in not having a microwave or any way to cook food inside the motel room. It was a fine stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 11 ene. 2024
Hi Mac,Glad to know that you had a nice stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business.