Recepción

Opiniones de Motel 6 West Sacramento, CA

2 out of 5
Motel 6 West Sacramento, CA
1254 Halyard Dr, West Sacramento, CA

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 366 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 246 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 125 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 89 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 176 de 1002 opiniones" "

7.4/10

Limpieza

7.6/10

Servicio y personal

6.6/10

Servicios

7.2/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No comentarios
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 28 jun. 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Gustavo Armando

Se hospedó 1 noche en abril de 2023
Respuesta de Sophia CSR, el 8 may. 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Aceptable

Willians

Se hospedó 1 noche en marzo de 2023
Respuesta de Sophia CSR, el 6 abr. 2023
Dear Guest,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to earn your business in future travels.

6/10 Aceptable

veronica

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
La ubicación es conveniente, céntrico
Respuesta de Sophia CSR, el 27 dic. 2022
Dear Guest,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

8/10 Bueno

Edgar

Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Agustin Alberto

Bien acogedor
Se hospedó 3 noches en septiembre de 2022
Respuesta de Sophia CSR, el 7 sept. 2022
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback. We will always ensure that we keep delighting you with our facilities and services. We hope to hear more from you on your next visit.

10/10 Excelente

Claudia S

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2021

6/10 Aceptable

Cliente verificado

Viaje de negocios
En general todo bien para el precio que se paga, el único problema fue que mi reservación fue para una habitación de no fumar y cuando llegue solo tenían de fumar así que el olor no era nada bueno
Se hospedó 1 noche en abril de 2021
Respuesta de Nancy Y., el 15 abr. 2021
Gracias por brindarnos sus comentarios. Su experiencia es importante para nosotros y le agradecemos que nos informe sobre sus inquietudes. Nancy Y. # Team6

8/10 Bueno

Bernardo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen estancia por el precio
En general agradable
Se hospedó 2 noches en octubre de 2020
Respuesta de Nancy Y., el 3 dic. 2020
Nos complace que haya tenido una gran experiencia y agradecemos sus comentarios. Esperamos poder brindarle todas sus futuras necesidades de alojamiento. Nancy Y. # Team6

2/10 Terrible

Felipe

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
MANAGER LIER AND FALSE
I'm mad because the manager is lier. I don't like because I make my reservation on line and it is more cheap but the guy stay on the office he erase my reservation and try to charge me more money. I try to help the motel about the roach, I have pictures but the manager don't rent me the room because he say I'm sleeping on the parking lot but i can explain he is lier because I see my history and when I check on the motel some dates don't show on my activity
Se hospedó 1 noche en enero de 2020
Respuesta de Sophia,CSR, el 21 feb. 2020
Mr.Felipe, Thank you for sharing your review. We apologize for the inappropriate behaviour shown by our staff. We never want our guests to go back like this without hosting them. We are actively investigating your feedback with our management for prompt action and will reach out to you for further information.

10/10 Excelente

Mario, Fontana CA

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen servicio en general, pocas toallas, buena limpieza
Se hospedó 1 noche en enero de 2020
Respuesta de Sophia,CSR, el 21 ene. 2020
Mr. Mario, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services.

10/10 Excelente

Felipe

Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio
Excelente servicio
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio
Excelente servicio y las habitaciones muy limpias
Se hospedó 2 noches en febrero de 2019

2/10 Terrible

Jose

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fue lo peor
Este hotel fue el peor reservación que hice y donde nunca voy a volver a ir nunca más
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

Jorge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

Shayvone

Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I am so grateful for this hotel! I can say I stayed there on and off for 2 months. The staff is excellent. They came to my room everyday to clean or give towels cups tp soap or trash bags. I appreciate 7 clean towels everyday. The only thing I would change is a microwave in the room. Going to the microwave worked and did I mention they have a washer and dryer that you can use. Thank you for having my family for so long.
Se hospedó 10 noches en abril de 2024
Respuesta de Sophia CSR, el 3 may. 2024
Dear Guest,We're deeply touched by your kind words and grateful for your extended stay with us! It's fantastic to hear that our staff provided excellent service throughout your time here and that you appreciated the daily room cleaning and amenities provided. Thank you for your suggestion regarding the microwave; we'll certainly consider it for future improvements.

10/10 Excelente

Jon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Served my purposes
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 1 may. 2024
Hi Jon, We are thrilled to hear that we met your expectations. Thank you for giving us a perfect rating. We can't wait to welcome you back again!

10/10 Excelente

Louise

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff quiet area
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 18 abr. 2024
Hi Louise,We're delighted you enjoyed the friendliness of our staff and the tranquillity of our surroundings. Providing a peaceful atmosphere and excellent service are top priorities for us. Thank you for choosing to stay with us, and we look forward to hosting you again in the future.

10/10 Excelente

Tina

Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 24 abr. 2024
Hi Tina,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

2/10 Terrible

Nick

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 29 mar. 2024
Hi Nick,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

10/10 Excelente

Nick

Le gustó: Limpieza y condiciones de la propiedad
The best in CA
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 27 mar. 2024
Hi Nick,Thank you for the high praise. We are honored to be considered the best in California. Your satisfaction is our top priority, and we look forward to exceeding your expectations on your next visit.

4/10 Malo

Caitlin

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They took forever to get to the desk for me to check in. There was construction and i was standing out in the rain wjth a baby for about 10 mins
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 26 mar. 2024
Hi Caitlin,We apologize for the delay during your check-in and any inconvenience caused. Your feedback is valuable, and we'll take immediate steps to improve our check-in process for a smoother experience in the future. Thank you for bringing this to our attention.

8/10 Bueno

Catherine

Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 8 abr. 2024
Hi Catherine,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excelente

Nidal

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and calm and cost effective
Se hospedó 6 noches en marzo de 2024
Respuesta de Sophia CSR, el 9 mar. 2024
Hi Nidal,We strive to maintain a serene and immaculate environment while offering competitive rates to ensure our guests enjoy a peaceful and economical stay. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another relaxing and budget-friendly experience.

10/10 Excelente

Gong

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
很不错还会再次到来
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 27 feb. 2024
Hi Gong,It's wonderful to hear that you had such a positive experience during your stay with us! We're thrilled that you're considering coming back. Your satisfaction is our top priority, and we can't wait to have the opportunity to host you again.

2/10 Terrible

Jesus

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People walking around vehicles in the parking lot at 2 in the morning
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 14 mar. 2024
Hi Jesus,Thank you for sharing your valuable feedback. We apologize for the inconvenience and dissatisfaction you experienced during your stay. We take your feedback seriously, and we will investigate this matter further to identify any areas where security measures may need improvement. We value your feedback and hope to have the opportunity to regain your trust in the future.

10/10 Excelente

Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy to check in and check out
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 23 feb. 2024
Hi Francisco,We're pleased to hear that your check-in and check-out experiences were seamless. Providing convenience and efficiency is always our goal. Thank you for choosing to stay with us, and we hope to welcome you back in the future!

10/10 Excelente

Gong

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
员工很负责的态度
Respuesta de Sophia CSR, el 20 feb. 2024
Hi Gong,Delighted to hear that you found our staff to be very responsible. Providing excellent service is our priority, and we're pleased that our team made a positive impression on you. Thank you for recognizing their efforts, and we look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excelente

Gong

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
服务态度很好
Respuesta de Sophia CSR, el 18 feb. 2024
Hi Gong,We're thrilled to receive your positive feedback about our service. Providing exceptional service is what we strive for, and we're delighted to hear that we met your expectations. Thank you for your kind words, and we look forward to serving you again soon.

4/10 Malo

Gail

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 17 feb. 2024
Hi Gail,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. Hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

8/10 Bueno

Akil

Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 21 mar. 2024
Hi Akil,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

10/10 Excelente

Samantha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 12 feb. 2024
Hi Samantha,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 Excelente

Jaime

Se hospedó 3 noches en enero de 2024
Respuesta de Sophia CSR, el 20 mar. 2024
Hi Jaime,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

8/10 Bueno

Manuel

Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 15 ene. 2024
Hi Manuel,Thank you for taking the time to rate your experience with us. We appreciate your feedback and are glad to know that you had a positive stay overall. If you have any specific suggestions or areas where you feel we can do better, please feel free to share them with us. We hope to have the pleasure of hosting you again in the future and earning an even higher rating from you.

8/10 Bueno

Mac

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
It was just an overnight.
Other than in not having a microwave or any way to cook food inside the motel room. It was a fine stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 11 ene. 2024
Hi Mac,Glad to know that you had a nice stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 9 ene. 2024
Dear Guest,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 10-star experience.

8/10 Bueno

Kamal

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 22 ene. 2024
Hi Kamal,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 Aceptable

Karen

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very friendly. At first look of room it seem pretty clean. It was a little small for four people with 2 dogs, but it was fine for only one night. We did find couple of bugs crawling on the bathroom.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 30 dic. 2023
Hi Karen,We're pleased to hear our staff left a positive impression and that you found the room generally clean. However, we regret any inconvenience caused by these issues. Your feedback is valuable, and we'll address it promptly. We hope to welcome you back for a more comfortable stay in the future.

10/10 Excelente

Victoria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing customer service. Easy check in. Definitely will be back.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sophia CSR, el 30 dic. 2023
Hi Victoria,Thank you for your kind words! We're delighted that you appreciated our top-notch customer service and smooth check-in service. It was a pleasure having you as our guest, and we hope to see you again soon.

10/10 Excelente

José

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 31 ene. 2024
Hi José,I am beyond pleased to hear that you enjoyed everything about your stay! Thank you so much for the awesome feedback! I love to tell our staff how they are doing! We look forward to you returning in the future!

10/10 Excelente

Firas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The 250
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 27 dic. 2023
Hi Firas,A hearty thanks for your rating and review. We would be incredibly grateful if you could take a couple of minutes to write your detailed review of our hotel. We use our guests' reviews to improve our services for our guests' future visits. Our team hopes to have the chance to serve you again on your next visit.

2/10 Terrible

Allen

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 14 ene. 2024
Hi Allen,I sincerely apologize for any issues you experienced during your stay. We are disappointed that we were not able to meet your expectations. We would appreciate it if you could share with us how we can make your next visit more pleasant. We hope for the opportunity to make things right and regain your trust in our services and hospitality.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best Motel 6 stayed in last several years.
This Motel 6 was much better than other ones that I have stayed in over the past several years. The employees were friendlier, the property seemed safer, the price was much lower and the location was convenient to shopping and freeway access and the room was clean and in good condition. Only negative was no shampoo and shower water temperature/pressure was a little lower than my prefererence. Overall it was a good value and we would definitely stay here again. Way to go staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 31 ene. 2024
Hi Robert,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

10/10 Excelente

Herbert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice property. Good lighting, marble-like countertop and bath surround, several usb ports and electrical outlets, a really upscale Motel 6. Will look forward to staying there another time.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 31 ene. 2024
Hi Herbert,We express our sincere gratitude for your review. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. Our team is committed to providing you with exceptional service consistently.

10/10 Excelente

Sepuloni

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Like the new and updated room innovations
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 20 dic. 2023
Dear Guest,It's wonderful to know that our remodeled rooms have exceeded your expectations. Your satisfaction is our top priority, and your positive feedback serves as a great motivation for our team.

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Newly remodeled and nice and clean
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 14 dic. 2023
Hi Michael,We would like to express our gratitude for your review. Our Team is always pleased to hear that our guests enjoyed their time with us so much. We all look forward to welcoming you back again soon.

8/10 Bueno

Alex

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
They were renovating so there a lot of mess every where.
Respuesta de Sophia CSR, el 8 feb. 2024
Hi Alex,We apologize for any inconvenience caused by our ongoing renovations. We strive to improve our facilities for our guests, and we regret if this impacted your stay negatively. Your feedback is valuable, and we appreciate your understanding during this time.

10/10 Excelente

Andrew

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 7 dic. 2023
Dear Guest,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!

6/10 Aceptable

christian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The rooms were nice and remodeled the only thing was the room smelled like smoke but other then that the staff was nice and the room was pretty clean
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR, el 19 nov. 2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.