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Opiniones de TGI STAR Holidays Yercaud

3.5 out of 5
TGI STAR Holidays Yercaud
Opp. Union Office, Near Yercaud Lake, Salem Main Road, Salem

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 1 de 8 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 8 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 8 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 8 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 8 opiniones" "

7.2/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

7.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

S.N.Balamurugan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Sanjana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The stay was good
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Shirish

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exllent
Good to stay...
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Muthuraman, Gurgaon

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff; good south indian breakfast buffet; good activities in the evening for kids and families to be engaged.
Se hospedó 1 noche en abril de 2022

6/10 Aceptable

George

TGI Star Holidays Review...
The approach road is very bad. No Proper signage to locate the hotel from main road. Reception is like an average lodge. Rooms are not that great. Restaurant take too long to give food when ordered for dinner - as if they never expected people. Breakfast is OK. Invoice not given and when asked they told that it will come through email and nothing happened till now. It looks like, business to too low at Yercadu hotels due to too many options now a days...
Se hospedó 1 noche en septiembre de 2019

4/10 Malo

Teny, Chicago IL

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nothing like in the picture
To start with the first room that was provided was having some kind of foul smell, which turned me off...!!! But the staff were really nice to switch me to another room. The kitchen staff were really good but the food was awful, stale, no flavor at all, did not look like they had a professional kitchen. The access to the hotel is so bad it will screw up any car with low ground clearance I did continue my stay there because it was just for one night.
Se hospedó 1 noche en septiembre de 2017
Respuesta de TGI STAR Holidays Yercaud, el 6 nov. 2023
Dear Teny,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the initial room and we're glad that our staff was able to assist you with a room switch. We're sorry to hear that the food did not meet your expectations. We appreciate your feedback and will share it with our kitchen staff to ensure an improvement in the quality of our meals. Regarding the access to the hotel, we understand your concern and will take it into consideration for future enhancements. We appreciate your patience during your stay and hope to have the opportunity to provide you with a better experience in the future.Regards,Vinoth, Resort Manager.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
Good infrastructure.
Need to understand human physcology and design things, for example keeping a TV view perpendicular is not sensible. It need to be parallel. Provide shower not a bucket for bathing. When a customer pay 3k plus management need to look at this particulars. Appreciate the bed setup but not the quality of items used for bedding. I was happy with the customer service and the breakfast service. Keep up and improve on the human needs. Thanks.
Respuesta de TGI STAR Holidays Yercaud, el 6 nov. 2023
Dear Guest,Thank you for your feedback! We appreciate your thoughtful suggestions on the design aspects. We will definitely consider your inputs on the TV placement and bathroom amenities when planning future renovations. We are glad to hear that you enjoyed our customer service and breakfast. Your encouragement will motivate us to continue striving for excellence. Thank you for your support!Regards,Vinoth, Resort Manager.

8/10 Bueno

Sumit, Bangalore

Le gustó: Limpieza y comodidad de las habitaciones
Enjoyable Family Stay in Yercaud
Nice property for a family stay for sight seeing in Yercaud. The terrain is very inviting and reaching rooms is like a hike though pleasant for the energetic and adventurous. However Yercaud is no longer cool especially in peak summers and the lack of air conditioning does irk a little bit. Overall a pleasant and recommended stay for a sensible budget.