Terraza o patio

Opiniones de Sonesta Simply Suites Salt Lake City Airport

2.5 out of 5
Sonesta Simply Suites Salt Lake City Airport
2170 W North Temple, Salt Lake City, UT

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 338 de 682 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 204 de 682 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 75 de 682 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 682 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 682 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service, el 24 ene. 2024
Luis, it's fantastic to know you enjoyed your stay at the Sonesta Simply Suites Salt Lake City Airport. We greatly appreciate your perfect rating on Expedia and hope to welcome you back very soon.

10/10 Excelente

Steven

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy tranquilo todo muy limpio y tiene una cocina con bastantes utencilios y ollas y sartenes me gusto mucho y puedo conectar la laptop al televisor y todo
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 18 oct. 2023
Steven, ¡gracias por tus encantadores comentarios! Nos alegra saber que encontró su estadía en Sonesta Simply Suites Salt Lake City Airport tranquila y limpia, con una cocina bien equipada. Es fantástico que nuestras comodidades tecnológicas satisfagan tus necesidades. Esperamos darle la bienvenida nuevamente en el futuro para otra estadía placentera.

8/10 Bueno

Aury

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena limpieza en la habitación
Se hospedó 1 noche en octubre de 2022
Respuesta de Justin H, el 9 oct. 2022
We strive to be a place to bring families to enjoy together. We're so glad that we were able to do that for yours. We can't wait to see you again

6/10 Aceptable

Miguel

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Lia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was helpful and friendly!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 2 may. 2024
Lia, it's fantastic to hear that you found our team at Sonesta Simply Suites Salt Lake City Airport to be helpful and amiable! We strive to provide excellent service, and your feedback reaffirms that we're on the right track. Thank you for choosing our hotel, and we hope to see you again soon!

6/10 Aceptable

Luc

Le gustó: Servicio y personal
No le gustó: Servicios
Il semble que quelques personne habite dans cette hotel de façon permanente donc plusieurs vas et viens. Dormir de jour est pratiquement impossible car trop de bruit.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 1 may. 2024
Luc, nous apprécions vos commentaires et prenons vos préoccupations au sérieux. Nous sommes désolés d'apprendre que le niveau sonore n'était pas à votre confort. Notre équipe est toujours prête à vous aider à trouver une chambre plus sereine lorsque cela est possible. Nous espérons avoir une autre occasion de vous offrir un séjour plus agréable à l'avenir.

10/10 Excelente

Ernest

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Na
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 1 may. 2024
Ernest, it seems like your written review was quite succinct so we can't quite gauge your experience at Sonesta Simply Suites Salt Lake City Airport. We would very much like to hear more details to ensure that we continue providing top-notch experiences. Looking forward to welcoming you again.

10/10 Excelente

Crystal, CEDAR CITY

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed for three nights. The staff was very kind, helpful and professional. My room was clean and very comfortable. The price was great. I enjoyed my stay.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
Crystal, it's fantastic to hear about your enjoyable experience at Sonesta Simply Suites Salt Lake City Airport. We're proud that our team members were able to provide you with wonderful service and that you found your room to your liking. It's great to know you found our rates satisfactory. We are looking forward to welcoming you back on your next visit.

10/10 Excelente

Sheryl

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 30 abr. 2024
Sheryl, thank you for sharing your experience with Sonesta Simply Suites Salt Lake City Airport. We're thrilled to see you had such a memorable stay. Should you return to our area, we would be delighted to host you again.

6/10 Aceptable

Andy

No le gustó: Servicio y personal y condiciones de la propiedad
Bad part of town. Limited parking.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 27 abr. 2024
Andy, we appreciate you taking the time to share your feedback. We're sorry to hear that the location and parking availability didn't meet your expectations. Rest assured that we constantly strive to provide a safe environment and ample parking for all our guests. Thank you and we hope for the opportunity to serve you better in the future.

8/10 Bueno

Matthew, St. Petersburg

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property lacks parking. Couldn't find a parking spot to save my life. Unsuccessfully circled parking lot a dozen times. Ended up parking on the street.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 26 abr. 2024
Matthew, thank you for sharing your experience. We understand the difficulties you faced in finding a suitable spot for your vehicle. It's regrettable that parking availability didn't meet your expectations during your stay. We constantly strive to explore ways to improve upon aspects like these, ensuring every guest's comfort. We do hope your other experiences with us were satisfactory and hope to have the chance to serve you better in the future.

10/10 Excelente

Vincent

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 26 abr. 2024
Vincent, thank you for your concise yet impactful review. We're thrilled to hear that you had a great experience at Sonesta Simply Suites Salt Lake City Airport. We look forward to your next visit!

2/10 Terrible

Justin

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 25 abr. 2024
Justin, it's unfortunate to hear that your stay did not meet your expectations. We value your feedback as it helps us identify the areas we can improve. We hope you will consider giving us another opportunity in the future to demonstrate our commitment to providing exceptional service.

10/10 Excelente

Scott

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice property and clean rooms. A few dining options nearby and close to freeways. I would stay here again.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 24 abr. 2024
Scott, thank you for taking the time to share your experience at Sonesta Simply Suites Salt Lake City Airport. We're delighted to hear that you appreciated the cleanliness of our rooms and the convenient location near dining options and freeways. It would be our pleasure to accommodate you on your next visit.

8/10 Bueno

Peter

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great budget hotel near the airport.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 21 abr. 2024
Peter, it's wonderful to hear you found the Sonesta Simply Suites Salt Lake City Airport to be a fantastic choice for your budget accommodations. We're glad our proximity to the airport served your requirements. We look forward to hosting you again in the future.

8/10 Bueno

andrew, Spring Branch

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I would stay again the only issue that I have with this.Can you see this in a lot of the smaller hotels?Interestingly, not in the bigger, like the Hyatt's and the Hiltons and the Marriott's.But they will hold on to your deposit 472 ten days and they don't need to. It is strictly a money.Grab and leverage holding on to your phones as if you think even a $25 deposit times a 1000 customers is $25000.They keep in their account instead of returning to you immediately.My recommendation give them a cash deposit
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 22 abr. 2024
Andrew, it's fantastic to learn that you'd choose to stay at Sonesta Simply Suites Salt Lake City Airport again. Your insights on the deposit policy are valued; it certainly wasn't our intent to make any guest feel inconvenienced. This practice is common, although timeframes can vary. Your feedback presents us with an opportunity to improve and rethink our approach. We'd be thrilled to welcome you back in the future.

8/10 Bueno

Steven, Prescott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
NIce place
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 19 abr. 2024
Steven, it's wonderful to hear you enjoyed your stay at Sonesta Simply Suites Salt Lake City Airport. We strive to provide our guests with a comfortable and pleasant experience. We're looking forward to welcoming you back next time you're in Salt Lake City. Safe travels!

10/10 Excelente

Colette, Spokane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to airport. Free shuttle for airport. Friendly staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 19 abr. 2024
Colette, it's terrific to hear that you found the proximity of Sonesta Simply Suites Salt Lake City Airport to the airport convenient, and that you made use of our complimentary shuttle service. We're glad to know our friendly team members made a great impression on you. Your kind words are appreciated and we look forward to welcoming you back on your next visit to Salt Lake City.

10/10 Excelente

Edwin, West Roxbury

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very close to the SLC airport.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 19 abr. 2024
Edwin, it's pleasing to hear that the Sonesta Simply Suites Salt Lake City Airport's convenient location met your travel needs. Our team is continuously dedicated to providing a comfortable and efficient experience for our guests. We appreciate your feedback and look forward to welcoming you back during your next trip.

8/10 Bueno

Terrence, Newport Beach

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
We appreciate your lovely rating, Terrence!The satisfaction of our guests is important to us so we can't wait to see you back again at Sonesta Simply Suites Salt Lake City Airport soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

4/10 Malo

Phebe

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 17 abr. 2024
Phebe, it seems your experience didn't meet your expectations. We appreciate the feedback, even when it is just a rating, as it helps us improve. We're committed to providing the highest level of accommodations and service, and we hope for an opportunity to restore your confidence in us.

10/10 Excelente

Dion

Le gustó: Servicio y personal y condiciones de la propiedad
Nice property
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Dion, thank you for sharing your experience at Sonesta Simply Suites Salt Lake City Airport. We're delighted to hear that you appreciated the property. Your positive feedback is greatly encouraging to all of us. We look forward to welcoming you back soon.

8/10 Bueno

Damir, Chicago

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very good price, clean and comfortable room
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Damir, thank you for taking the time to share your feedback. At Sonesta Simply Suites Salt Lake City Airport, we strive to offer excellent value with our clean, comfortable rooms. We're very glad that you appreciated this during your stay. Looking forward to welcoming you back in the future.

10/10 Excelente

Wanda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly and the entire building was super clean
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Wanda, we're thrilled you found our team members at Sonesta Simply Suites Salt Lake City Airport to be friendly and our premises extremely well-kept. We genuinely appreciate your kind review and look forward to making your next stay just as enjoyable.

2/10 Terrible

Anastasia

No le gustó: Servicios
Rooms looked better than overall hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Anastasia, we appreciate your feedback. While it's positive to hear that you found our rooms appealing, we understand that the overall appearance didn't meet your expectations. Kindly know that we continuously strive to improve all areas of our property for guest satisfaction. Thank you for staying with us.

4/10 Malo

Jerry

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When selecting a hotel, one criteria wss that it served breakfast. We were surprised to learn it did not serve breakfast. There was s small kitchenette with limited dishes. There were signs everywhere saying to just ask for more dishes. The front desk looked shocked when i asked for more dishes. The dishes in the room felt dirty. There was only one single serve coffee filter in the room. In the laundry room where there was coffee, i took the last paper cup. There was no charm to the hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 15 abr. 2024
Jerry, it's regrettable to hear your experience didn't meet your expectations. While our hospitality model includes an in-room kitchenette, we understand you had issues with the breakfast availability and the kitchenware. This serves as valuable feedback and will be duly noted. We apologize if the cleanliness of dishes and availability of coffee didn't match your standards. Regarding the ambience of our premises, we strive for an efficient, no-nonsense setting which may differ from traditional hotel vibes. Your observation inspires us to reevaluate how we can blend function and charm more optimally. Thank you for your feedback.

10/10 Excelente

Ciera

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 1 may. 2024
Ciera, thank you for choosing to stay at Sonesta Simply Suites Salt Lake City Airport and for taking the time to rate us. We're thrilled you enjoyed your visit and we hope to see you again soon!

10/10 Excelente

Carla

Viaje en grupo, Viaje familiar
Le gustó: Limpieza y servicios
Nice place
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 12 abr. 2024
Carla, we're delighted to hear that you found Sonesta Simply Suites Salt Lake City Airport to be a nice place. We strive to provide a welcoming and comfortable stay for all our guests. Looking forward to welcoming you back in the future!

10/10 Excelente

Kamaria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 11 abr. 2024
Kamaria, it's great to know that you had a wonderful experience at Sonesta Simply Suites Salt Lake City Airport. Your high rating is very appreciated and serves as a testimony of our continued commitment to deliver an exceptional stay. We hope to have the pleasure of welcoming you back on your future visits.

8/10 Bueno

Tracy, Buhl

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 10 abr. 2024
Tracy, thank you for taking the time to rate your recent stay at Sonesta Simply Suites Salt Lake City Airport. We value your feedback to improve guest experiences. Your return visit would be greatly anticipated.

10/10 Excelente

Jorge

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Clean and good price.
Se hospedó 6 noches en abril de 2024
Respuesta de Customer Service, el 10 abr. 2024
Jorge, it's brilliant to know you appreciated the cleanliness and affordability of Sonesta Simply Suites Salt Lake City Airport. Our goal is always to provide superior service, and your feedback underlines our commitment. We hope you'll stay with us again soon.

10/10 Excelente

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy check in. Very friendly staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Brian, it's wonderful to hear that you had a seamless check-in experience at Sonesta Simply Suites Salt Lake City Airport. We're delighted that our welcoming team members made your stay memorable. We look forward to your return in the near future!

8/10 Bueno

Dean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 10 abr. 2024
Dean, thank you for staying with us at Sonesta Simply Suites Salt Lake City Airport and providing your feedback. We are glad to see we have met your expectations, and hope we'll have the opportunity to exceed them during your next visit.

8/10 Bueno

Nicole

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Would definitely stay again. A few minor things that needed attention but nothing major.
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 8 abr. 2024
Nicole, it's wonderful to hear that you'd choose to stay at Sonesta Simply Suites Salt Lake City Airport again. We appreciate your constructive feedback about the minor matters. Rest assured, we're focused on delivering the best possible guest experience and we're committed to making necessary improvements. We hope to welcome you back soon.

8/10 Bueno

Danielle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was nice but the grill wasn’t working. Everything else was lovely
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 7 abr. 2024
Danielle, we appreciate you taking the time to share your experience at Sonesta Simply Suites Salt Lake City Airport. It's wonderful to hear you found everything to your liking, with the exception of our grill which is disappointing. We value your feedback and will certainly look into this aspect to ensure a more seamless experience for all our guests. Hoping to see you again soon.

8/10 Bueno

Tyler

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 27 abr. 2024
Thank you for the great rating, Tyler!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Sonesta Simply Suites Salt Lake City Airport. We'd like to share an even better experience with you soon.

10/10 Excelente

Traci, Elko

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly Staff, Close to Airport
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 4 abr. 2024
Traci, it's great to hear you enjoyed your time at Sonesta Simply Suites Salt Lake City Airport. Our location near the airport and the friendliness of our team members are points of pride for us. We look forward to welcoming you back the next time your travels bring you to Salt Lake City.

8/10 Bueno

Thomas

Se hospedó 7 noches en marzo de 2024
Respuesta de Customer Service, el 24 abr. 2024
Thank you for the 4-star rating, Thomas!We are delighted to see that you had a wonderful time at Sonesta Simply Suites Salt Lake City Airport. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 Excelente

Larisa, San Diego

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great price, full kitchen, very clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 27 mar. 2024
Larisa, thank you for sharing your wonderful experience at Sonesta Simply Suites Salt Lake City Airport. We're thrilled to know you found value in our competitively priced accommodation and appreciated our well-equipped, spotless kitchen. Your positive feedback serves as an inspiration to our team to continually deliver impeccable service to all our guests. We hope to host your stay again in the near future.

10/10 Excelente

Adriana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, friendly staff, great and quiet location.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
Adriana, thank you for taking the time to share your positive experience at Sonesta Simply Suites Salt Lake City Airport. It's fantastic to hear that you found our premises pristine and our location suiting your needs for tranquility. We're also glad that our welcoming team members made a lasting impression. We hope to serve you again in the future.

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel Was clean and close to the airport.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 25 mar. 2024
Karen, thank you for your superb review. We're thrilled to hear that Sonesta Simply Suites Salt Lake City Airport's cleanliness and proximity to the airport met your needs. We hope your travels bring you back soon. Safe journeys until then!

4/10 Malo

Tracy

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is dirty and in need of repair
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 24 mar. 2024
Tracy, we greatly appreciate your feedback. We regret to hear your stay did not meet expectations, particularly in regard to cleanliness and maintenance. Your comments are valuable and will guide us in making necessary improvements with our team members. Your satisfaction is our priority and we hope you'll consider giving us another opportunity to provide a more satisfactory experience.

6/10 Aceptable

John

No le gustó: Servicios
No shuttle to air port had to get us a Uber like said in the reservations
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 22 mar. 2024
John, we understand how crucial it is to get to the airport on time and the inconvenience that may arise without such services. While currently not available, reliable transportation alternatives are recommended to ensure needs are met. We believe it's essential to have clear information available and will look into this. Thank you for sharing your experience.

8/10 Bueno

Jeffery

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 22 mar. 2024
Jeffery, thank you for choosing Sonesta Simply Suites Salt Lake City Airport and taking the time to rate us. We're glad to note that we were able to deliver a satisfying experience. We hope to have the pleasure of serving you again in the near future.

8/10 Bueno

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient and budget friendly. Nice motel
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 21 mar. 2024
Charles, thank you for choosing Sonesta Simply Suites Salt Lake City Airport. It's pleasing to hear you found our establishment accommodating and suitable for your budget. We're thrilled that you had a pleasant experience and look forward to welcoming you back in the future.

10/10 Excelente

Cristian

Se hospedó 7 noches en marzo de 2024
Respuesta de Customer Service, el 20 mar. 2024
Thank you for the great rating, Cristian!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Sonesta Simply Suites Salt Lake City Airport! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excelente

Armani

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 18 mar. 2024
Armani, it's great to see your high rating for Sonesta Simply Suites Salt Lake City Airport! Your satisfaction makes all the hard work of our team members worthwhile. We're eagerly looking forward to your next visit with us. Thank you!

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfectly fine for the price.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 16 mar. 2024
Linda, we're thrilled to hear that you found value in your stay at Sonesta Simply Suites Salt Lake City Airport. Your satisfaction demonstrates what we strive for - to provide an affordable yet excellent experience. We appreciate your review and hope to welcome you back in the future.

6/10 Aceptable

Lisa

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
HVAC unit wasn’t really functioning properly. Had it set at 64° (heat) & it was too warm - meaning I don’t think it was reading the correct temperature. Refrigerator was noisy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 12 mar. 2024
Lisa, it's unfortunate to hear about your discomfort due to the heating unit not performing optimally and the noisy refrigerator. We strive to ensure our guest rooms provide a cozy and peaceful environment. Your feedback is crucial and will aid our ongoing efforts to enhance the guestroom experience. We hope you will consider staying with us again in the future, allowing us to better serve you.

6/10 Aceptable

Elizabeth

No le gustó: Condiciones de la propiedad
Air fresheners were very strong. Hotel very outdated and in poor condition.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 8 feb. 2024
Elizabeth, we appreciate your feedback regarding your recent stay. We regret to hear about your discomfort due to the scent in the hotel. Regarding the condition of the property, our team constantly strives to provide a comfortable atmosphere and we're actively making improvements. Your comments will be taken into consideration as we continue our efforts to enhance guest satisfaction.