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Opiniones de Hilton Salt Lake City Center

4 out of 5
Hilton Salt Lake City Center
255 S West Temple, Salt Lake City, UT

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 456 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 278 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 131 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 82 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 54 de 1001 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Leonardo

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Acogedor Limpio y seguro La cama tenía hundimiento en las zonas de dormir, lo q implica colchones viejos y deteriorados
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 19 feb. 2024
Dear Leonardo,Thank you for joining us at Hilton Salt Lake City Center and for taking the time to share your valuable feedback. While we are sorry you had a concern with the bed, we are happy you enjoyed your stay overall. We look forward to welcoming you back and impressing you even further.Sincerely,The Team at Hilton Salt Lake City

10/10 Excelente

Mariana

Le gustó: Servicio y personal y condiciones de la propiedad
I love this airport, it’s clean, organized, beautiful. Fast, with great lounge spaces. Very very nice airport
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 22 ene. 2024
Dear Mariana,While we appreciate the great rating, the review you left was for Hilton Salt Lake City Center. Hopefully, you also enjoyed a lovely experience with us during your trip. It was a pleasure to host you, and we hope to welcome you back in the future.Sincerely,The Team at Hilton Salt Lake City

8/10 Bueno

Alberto

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Richard Jesús

Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Mario

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Hilton Salt Lake City Center team, el 22 mar. 2023
Dear Mario:Thank you for being our guest and for completing a review regarding your stay. From your rating, we were pleased to learn that on the whole you were satisfied with your stay, and we hope you were comfortable and found our team friendly and helpful. We wanted to let you know that we appreciate having you as our guest, and if there is anything else you would like us to know about your stay, we invite you to contact the hotel directly. Otherwise, we wish you the best and hope to have the pleasure of welcoming you back to the hotel at some point in the future. – Kind regards, Hilton Salt Lake City Center team

8/10 Bueno

Noemi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Esta muy bien ubicado el hotel, las camas y almohadas muy agusto, lo único es que es un hotel ya viejito
Respuesta de Hilton Salt Lake City Center team, el 11 ene. 2023
Dear Noemi:Thank you for being our guest and for completing a review regarding your stay. We were glad to learn that the hotel’s location was convenient for you and the bed and pillows were comfortable. We also hope you found our team friendly and helpful and in all other respects enjoyed your time with us. We wanted to let you know that we appreciate having you as our guest, and if there is anything else you would like us to know about your stay, we invite you to contact the hotel directly. Otherwise, we wish you the best and hope to have the pleasure of welcoming you back to the hotel at some point in the future. – Kind regards, Hilton Salt Lake City Center team

10/10 Excelente

MAURICIO GARCIA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente pero falta hacerle un upgrade a la propiedad
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Libertad

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me encanta que todo está cerca, restaurantes, museos y pubs

10/10 Excelente

MAURICIO GARCIA

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Nos faltó que el restaurante estuviera abierto o algún servicio de alimentos
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Ruben, Miami

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Solo no me gusto que el drenaje de la bañadera tiene problemas para irse el agua rápidamente. El resto excelente
Se hospedó 5 noches en octubre de 2022

10/10 Excelente

IVANIA LETICIA

Se hospedó 3 noches en agosto de 2022
Respuesta de Hilton Salt Lake City Center team, el 2 sept. 2022
Dear Ivania Leticia:Thank you for being our guest and for completing a review regarding your stay. From your rating, we were pleased to learn that you were happy with your stay overall, and we hope you were comfortable and found our team friendly and helpful. We wanted to let you know that we appreciate having you as our guest, and if there is anything else you would like us to know about your stay, we invite you to contact the hotel directly. Otherwise, we wish you the best and hope to have the pleasure of welcoming you back to the hotel at some point in the future. – Kind regards, Hilton Salt Lake City Center team

10/10 Excelente

Luis

Se hospedó 1 noche en julio de 2022

4/10 Malo

Ivelisse

Se hospedó 7 noches en junio de 2022
Respuesta de Hilton Salt Lake City Center team, el 28 jun. 2022
Dear Ivelisse: Thank you for being our guest and for completing a review regarding your stay. It is always our goal to provide clean, comfortable accommodations and warm, friendly service for all our guests. From your rating, it appears that we fell short of meeting your expectations in one or more of those areas, and for that we apologize. If you would care to share additional details, we invite you to contact the hotel directly. Once again, thank you for being our guest, and we hope you will let us know if you have any questions or if we can be of service to you. – Kind regards, Hilton Salt Lake City Center team

10/10 Excelente

Agustin manuel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buen hotel las camas muy ricas
Se hospedó 1 noche en marzo de 2022
Respuesta de Hilton Salt Lake City Center team, el 30 mar. 2022
Dear Agustin Manuel: Thank you for being our guest earlier this month and for providing feedback regarding your stay. We were pleased to learn that you enjoyed your stay overall and found the beds comfortable. We just wanted to let you know that we appreciate having you as our guest, and we hope to have the pleasure of welcoming you back to the hotel at some point in the future. In the meantime, best wishes and we invite you to contact the hotel directly if you have any questions or if we can be further service to you. – Kind regards, Hilton Salt Lake City Center team

10/10 Excelente

Leonardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
el personal muy agradable la habitacion grande y comoda
Se hospedó 2 noches en febrero de 2022
Respuesta de Hilton Salt Lake City Center team, el 23 feb. 2022
Dear Leonardo: Thank you for being our guest and for completing a review regarding your stay. We were pleased to see that you enjoyed your stay, and found your room comfortable and our staff friendly. We just wanted to let you know that we appreciate having you as our guest, and we hope to have the pleasure of welcoming you back to the hotel at some point in the future. In the meantime, best wishes and please let us know if you have any questions or if we can be of assistance to you. - Kind regards, Hilton Salt Lake City Center team

8/10 Bueno

Jorge

Se hospedó 1 noche en diciembre de 2021
Respuesta de Hilton Salt Lake City Center, el 29 dic. 2021
Dear Jorge: Thank you for being our guest and for completing a review regarding your stay. From your rating, it appears that on the whole you enjoyed your stay with us. We wanted to let you know that we appreciate having you as our guest, and we hope to have the pleasure of welcoming you back to the hotel at some point in the future. In the meantime, best wishes and if there is anything else you would like us to know about your recent stay, we invite you to contact the hotel directly. – Kind regards, Hilton Salt Lake City Center team

10/10 Excelente

Marisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy acecínale a todo tiendas restaurantes
Se hospedó 4 noches en noviembre de 2021
Respuesta de Hilton Salt Lake City Center, el 8 dic. 2021
Dear Marisa: Thank you for being our guest, and for providing feedback regarding your stay. We are so pleased that you enjoyed your stay, particularly the nearby shops and restaurants. We just wanted to let you know that we appreciate having you as our guest, and we hope to have the pleasure of welcoming you back to the hotel at some point in the future. In the meantime, please let us know if we you have any questions or if we can be of assistance to you. – Kind regards, Hilton Salt Lake City Center

10/10 Excelente

Elias

Se hospedó 2 noches en julio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un edificio muy bonito me gusto!
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Miguel

Se hospedó 2 noches en marzo de 2020

8/10 Bueno

Velis, Utah

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encanto la vista que tenía la habitación, la rapidez de los ascensores y la amabilidad de el personal. No me agrado que en los baños del área de la piscina hay unos lockers digitales para guardar tus prendas y tube muy mal rato con ellos ya que no habrían ni con la llave de seguridad de el hotel. Mejor no los usen!
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Demecio

Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Marbella

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Veronica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien
Todo bien solo que reservamos habitación con vista a la strip y no nos la dieron
Se hospedó 1 noche en septiembre de 2018

2/10 Terrible

Melaney

No le gustó: Servicios
I recently had back surgery and base my stay on pool and hot tub for extra price. Your pool is cold and hot tub the temp of maybe what a pool would be.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Esperanza

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service, clean and comfortable rooms. Fantastic location and friendly staff.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Dear Esperanza,Thank you for the five-star review! We are so pleased you enjoyed our warm hospitality and comfortable, clean accommodations. We'll pass your compliments on to the team, and we hope you'll visit us again soon.Sincerely,The Team at Hilton Salt Lake City

10/10 Excelente

Jacob, Lehi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good sized rooms and affordable
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 11 abr. 2024
Dear Jacob,Thank you for taking the time to share your experience. Providing comfortable accommodations at a reasonable price is important to us, and we're glad that you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Sincerely,The Team at Hilton Salt Lake City

10/10 Excelente

Lindsay

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Construction
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 5 abr. 2024
Dear Lindsay,Thank you for your five-star rating. Our team works tirelessly to create a serene experience for our guests, and we're thrilled to see that your stay was exceptional despite the construction. We look forward to welcoming you back for another great stay.Sincerely,The Team at Hilton Salt Lake City

10/10 Excelente

Patrick

Viaje en grupo, Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Very good lodging experience
Se hospedó 4 noches en marzo de 2024
Respuesta de JNR, el 24 mar. 2024
Thank you Patrick! We hope to see you again when travel brings you back to Tulsa.

8/10 Bueno

Brian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is pretty central to all things Salt Lake City. Easy to walk to an abundance of bars, restaurants and other entertainment.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 20 mar. 2024
Dear Brian,Thank you for choosing Hilton Salt Lake City Center! We're glad our central location worked well for your trip, and we hope to see you again soon.Sincerely,The Team at Hilton Salt Lake City

10/10 Excelente

Kecia, Rock Springs

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed the fact that everything we needed was within walking distance!
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 8 mar. 2024
Dear Kecia,It's wonderful to hear that our convenient location contributed to a positive experience, making everything you needed easily accessible. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Sincerely,The Team at Hilton Salt Lake City

4/10 Malo

Seth

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Booked a Waldorf room and it was not the ones we have had in the past with the large free standing tub. This room is expensive and it felt like a regular room.i stay here multiple times a year but after this last stay i will be looking for my new go to place.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 20 mar. 2024
Dear Seth,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations this time around. We offer our sincere apologies for any miscommunication there was regarding the type of room you requested and for any inconvenience this may have caused you. Your feedback is appreciated, and we would love to connect with you so that we can continue to be your first choice in Salt Lake City. Please reach out to our Front Office Leadership team so we can make it right for you.Sincerely,The Team at Hilton Salt Lake City

4/10 Malo

Stephen

No le gustó: Condiciones de la propiedad
Submitted a maintenance request which was not addressed during my stay.
Se hospedó 4 noches en febrero de 2024
Respuesta de General Manager, el 6 mar. 2024
Dear Stephen,We appreciate your feedback and are disappointed to hear about the oversight regarding your maintenance request. Rest assured, we're committed to improving our responsiveness. Your comfort is paramount, and we look forward to ensuring a seamless stay for you in the future. Sincerely,The Team at Hilton Salt Lake City

10/10 Excelente

Charity

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Amanda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love staying at this property!
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 4 mar. 2024
Dear Amanda,We love having you here! Thank you for your kind review and perfect rating. It's always a pleasure welcoming you to Hilton Salt Lake City Center, and we look forward to your return!Sincerely,The Team at Hilton Salt Lake City

10/10 Excelente

Domonic

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Carli

Le gustó: Limpieza, servicio y personal, servicios
The only thing if you book a suite make sure it isn't by the elevator, it vibrates the floor and is super noisy.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 1 mar. 2024
Dear Carli,Thank you for your review. We appreciate your feedback and are concerned about the disturbance caused by the elevator. Rest assured, we'll look into addressing this matter to ensure a quieter and more comfortable experience for our guests in the future. We hope to have the opportunity to welcome you back for a more peaceful stay.Sincerely,The Team at Hilton Salt Lake City

10/10 Excelente

Joee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Magdelena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Layne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel itself was well maintained and the room was clean, had a large bathroom vanity, the beds were comfortable and had a fridge. The concierge was very friendly and it was close to nightlife and walkable. My only complaint was the person checking us in. He was short mannered, wouldn’t look at us while communicating and when I couldn’t understand him with his mask on, and asked to repeat himself he grunted and barked it back to me. Super rude.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 22 feb. 2024
Dear Layne,It's great that our spotless accommodations pleased you, and we thank you for highlighting our concierge's excellent hospitality. That said, we sincerely apologize that your interaction with a member of our front desk team affected your stay. We do not tolerate poor service, so rest assured we will speak with their team to ensure all our guests are treated with respect. We know we are capable of providing you with a five-star experience, so please consider revisiting us the next time you're in Salt Lake City.Sincerely,The Team at Hilton Salt Lake City

6/10 Aceptable

Rozita

Viaje familiar
Le gustó: Servicio y personal y servicios
This is supposed to be VIP, but it was not. Room was supper cold, We had to call yo come and fix it at 11pm. Shower was cold and we need to wait 10 min to get warm water. Sink was plugged and only cold water!! I even told front desk to fix it while we are out, but no change. Towel had stain and no proper cleaning , just changed towel and garbage. I will check other hotel next time.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 21 feb. 2024
Dear Rozita,Thank you for sharing your honest thoughts. We sincerely regret to learn of your disappointment with your experience. Your feedback will be shared with our maintenance department to ensure any necessary adjustments or repairs are made promptly. It was a pleasure having you as our guest, and we hope you enjoyed your time in Salt Lake City.Sincerely,The Team at Hilton Salt Lake City

10/10 Excelente

Sergio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Trista

Se hospedó 3 noches en febrero de 2024
Respuesta de JNR, el 24 mar. 2024
Thank you for your review! We hope to see you again soon.

8/10 Bueno

Lindsey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was just great for an overnight staycation.
Se hospedó 1 noche en enero de 2024
Respuesta de Xavier, el 2 feb. 2024
Lindsey, thanks for the feedback. We look forward to your next visit.

10/10 Excelente

Fatima, Lynnwood

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall a great stay, I stayed for two nights for work and would recommend. The property is dated, but it has all the essentials. The hotel is centralized well within downtown.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 2 feb. 2024
Dear Fatima,We're so happy to know that our amazing location left a positive impression on you. Your comments regarding the upkeep of our accommodations are much appreciated and will be kept in mind for the future. Thank you so much for the five-star rating, and we hope to see you again soon. Sincerely,The Team at Hilton Salt Lake City

6/10 Aceptable

Mark D, Rapid City

Viaje de negocios
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza
Housekeeping didn’t do a great job in my room. Another guest's room key was on the dresser, a dirty washcloth on the bathroom counter, and used bar soap in the soap tray. The hotel bar soap packaging still in the bathroom trash. Staff offered to change my room, but I was only staying one night. I made the best of it.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 2 feb. 2024
Dear Mark D,We appreciate your feedback and are concerned to hear about the housekeeping oversight during your stay. Our apologies for any inconvenience this may have caused, and we will address these concerns with our team to ensure such incidents are avoided in the future. We value your feedback as it helps us improve, and we hope to have the opportunity to provide you with a much better experience. Sincerely,The Team at Hilton Salt Lake City

10/10 Excelente

JAIME A

Se hospedó 1 noche en enero de 2024
Respuesta de JNR, el 24 mar. 2024
Thank you for the great review Jaime. I will share it with the team and know that it will have great impact. We hope you'll be back with us again soon.

10/10 Excelente

Theresa

Se hospedó 1 noche en enero de 2024
Respuesta de JNR, el 24 mar. 2024
Thank you for the great numbers Theresa. We will share your review with the team, and I'm sure it will be a highlight in their days. We hope to see you again soon.

10/10 Excelente

Erika

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Xavier, el 2 feb. 2024
Erika,Thanks for the review. We enjoyed having you stay with us.