Restaurante

Opiniones de Platan

4 out of 5
Platan
Mironshokh Mirzo 13, Samarkand

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 31 de 45 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 10 de 45 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 45 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 45 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 45 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Alberte X

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2019
Respuesta de Guest Relations Department of the Platan Hotel, el 15 jun. 2019
Dear Mr. Rodriguez, First of and foremost, thank you very much for the choice of Platan Hotel and taking the time to review your recent experience at Platan Hotel! As according to the given overall rate of 6/10, we assume you've found, your stay with us, at an average level. Our sincere apologies for any occured inconveniences during your stay with us. And as our belowed guests' honest feedbacks help us to strive on improving our guest experiences and sometimes unvisible for us aspects of our service, amenities, we'd be glad to hear from You, if possible, more of details of your stay/experience with us, in order to take positive measures to prevent any shortcomings form occurring again in the future and to be able to provide beloved guests of Platan Hotel with the best experience which they deserve. We look forward for to welcome you and your guests back to Platan Hotel, in the near future, to provide you with the better service. Best regards, Guest Relations Department of the Platan Hotel.

6/10 Aceptable

CLAUDIA

Le gustó: Limpieza
Por debajo de las expectativas.
- A pesar de haber acordado desde España vía mail la recogida gratuita a la estación, no se presentó nadie y al llegar al hotel en taxi intentaron negar que hubiera sido confirmada y que fuera gratuita en lugar de disculparse, a pesar de mostrarle los mails que lo confirmaban. Además, a lo largo de la estancia no lo compensaron ni tuvieron el detalle de ofrecer el traslado a la estación el día del check-out, pidiéndonos un taxi. - Baño pequeño y con poca iluminación. - Al pedir cama de matrimonio, resultó que todas las habitaciones están equipadas con 2 camas individuales unidas a demanda. - Situado en una zona residencial, lo que te obliga a desplazarte siempre en taxi a las zonas turísticas (6.000 soms la carrera). - El desayuno no es buffet. Flojo y repetitivo (estuvimos 4 noches). - Lo mejor, el restaurante situado justo al lado. El mejor de la ciudad aunque tienes que reservar (máximo a las 22h).
Se hospedó 4 noches en mayo de 2018
Respuesta de Reservation Department of Platan Hotel, el 17 jun. 2018
Dear Ma'am, First foremost, we would like to thank you for your taking time on writing this feedback.We're truly regret that we didn't meet your expectations on your last stay in Platan Hotel, we'll certainly, share your comments with our governing body and staff. We very value your notes and comments, for they are help and motivation for us, to strive on improving our services, doing our best. And would like to add that we always try to do our utmost to provide our beloved guests with the most and qualified service. Dear Mrs. Jane, it would be pleasure for us to see you and your guests with us in the nearest future, to provide with a better service. Sincerely and with the best regards,

10/10 Excelente

Hotomi

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
とても丁寧で、部屋も綺麗でした。
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Sumit

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic property with very good service and courteous staff. The restaurant booking is a must -do.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
너무 좋았습니딘. 오래되긴 해도 식사가 끝내줍니다.
Se hospedó 4 noches en diciembre de 2021

8/10 Bueno

Andrei

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2021

10/10 Excelente

Marcel

Viaje en grupo
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Peggy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly recommended
A quiet and comfortable retreat at the end of each day of hot sightseeing! Clean with very comfy (firm, not hard) beds. The breakfast was fabulous. In fact, their farm-to-table restaurant was so good we found it difficult to eat elsewhere! Everyone was helpful and accommodating.
Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

SANGYONG

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
굿 서비스!
식사를 하지 못한 상태에서 늦게 도착했다. 룸서비스 시간도 끝났는데, 서비스를 제공하여 고맙게 잘 먹었다.
Se hospedó 1 noche en febrero de 2021
Respuesta de Guest Relations Department of Platan Hotel., el 11 feb. 2021
Dear Sir, First and foremost thank you very much for your preference of Platan Hotel and for taking the time to share your experience with other future guests online! It's a great pleasure to hear that you've enjoyed your stay with us and in particular that the service was able to meet your expectations. Once again thank you very much for being with us. We'll look forward to seeing you and your guests back again with us at Platan Hotel in the near future. Sincerely with warm regards, Guest Relations Department of Platan Hotel.

8/10 Bueno

Aaron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great Hotel and Restaurant with kind service
Great hotel with very solid food options if you aren't feeling super adventurous (nice restaurants don't get better in town). Service really nice and one they even drove us when taxis weren't super available. The one comment for change is that the bed was not great. The first night it was pretty terrible and they gladly swapped the mattress in the morning. Still not great, but this seems like a common shortfall in the country (although our place in Buhara was great!).
Se hospedó 3 noches en marzo de 2020

2/10 Terrible

Cliente verificado

Viaje en grupo
No le gustó: Servicios
コロナの影響で旅行に行けないのに、特別処置なしで規定通りの全額支払い。 行きたいのに行けない、泊まりたいのに泊まれない。 特別処置があってもいいのに。
Se hospedó 2 noches en marzo de 2020

10/10 Excelente

mihye

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Staffs, Great Service!
Gorgeous hotel! Thank you so much for your kindness and sincerity! At the last day it was raining all day long, and they even offered me late check-out free of charge. I could have a great time and beautiful memories with you, thanks to you. I'm satisfied with everything the hotel offered me including the clean and comfortable room and nice food, and moved especially by the friendly staffs. It was very lucky to have such a helpful staff! :) Without Firdavs's help, I couldn't have such a great time in Samarkand. And also thanks to Kemal, he was so considerate to help me to meet the Koreisky people, what I wished to do. I wish I can visit Samarkand again and stay at Platan again. :)
Se hospedó 2 noches en febrero de 2020
Respuesta de Guest Relations Department of Platan Hotel., el 10 feb. 2020
Dear Mihye, First of all, thank you very much for your choice of Platan Hotel during your visit to Samarkand and for taking your time to share your experience on Hotels.com! We're very glad to hear that you had an enjoyed your stay with us. That the cleanliness, the room and amenities, our restaurant and especially, the service provided by our staff, were all satisfiable and met your expectations. Your words of praise will certainly be shared with due departments of our hotel and members of our staff, for, words of appreciation from our guests is always to be a great motivation in doing our utmost to provide our guests with only best experience, which they so richly deserve. Thank you very much once again. We'll look forward to have another pleasure of welcoming you and your guests back to Platan Hotel, again, in the near future. Warm regards, Guest Relations Department of Platan Hotel.

10/10 Excelente

Sergey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Всё очень понравилось
Гостиница прекрасная! Очень дружелюбный персонал, безупречная чистота, хороший сервис, отличное расположение.
Se hospedó 2 noches en enero de 2020
Respuesta de Отдел по Работе с Клиентами Гостиницы ''Платан'', el 31 ene. 2020
Здравсуйте Уважаемый Сергей! В первую очередь благодарим Вас за выбор Нашей Гостиницы и за время уделённое Вами на данный отзыв на сайте Hotels.com! Мы весьма рады узнать что, во время Вашего проживания, чистота, предоставленный сервис и дружелюбие Нашего персонала, а также, расположение Нашей Гостиницы, смогли оправдать Ваши ожидания, что Вам у Нас понравилось. Мы будем непременно рады увидеть Вас и Ваших гостей в Наших имениях, снова, в ближайшем будущем. Искренне и с Уважением, Отдел по Работе с Клиентами Гостиницы ''Платан''.

8/10 Bueno

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place
Beautiful place in a quiet area of Samarkand but still walkable to the sights. Reception staff helpful, although we were only there one night I did ask for towels which didn't arrive. This maybe as it was New Year all so very quiet. Wi Fi was appallingly bad in the room that needs to be sorted as we all now expect it. Restaurant fabulous!
Se hospedó 1 noche en diciembre de 2019
Respuesta de Guest Relations Department of Platan Hotel., el 5 ene. 2020
Dear Mark, First of all, thank you very much for your choice of Platan Hotel and for taking your valuable time to review your recent stay at Platan Hotel! We're very glad to hear that you've enjoyed the location of our hotel and our restaurant and that the staff has been found helpful during your stay with us. With regard your request of towels which hasn't been carried on, we'd like to extend our deep apologies and for any other inconveniences that you've might experience during your stay with us. Our aim is to ensure that our guests are provided with the best hotel experience during their stay. And such true and honest comments from our guests are valuable, for these are help to improve our service and guest experiences. Please, rest assured that your thoughts will certainly be brought to the attention of our due departments and persons in charge, to prevent such moments from occurring again, in the future. Once again, thank you very much! We'll hope to have another pleasure of welcoming you and guests back to Platan Hotel, to provide you with a better experience. Warm regards, Guest Relations Department of Platan Hotel.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
宿泊客を大切にしてくれるホテルだと思います
家族旅行で初めて利用しました。ホテルの入り口はレストランの入り口から通りの角を曲がった別の通りに面しています。エレベーターが無いのが唯一の欠点ですが、荷物は全てスタッフが運んでくださったので、全く問題はありませんでした。朝食はオフシーズンだったためか、ブッフェではなく、コンチネンタルにアラカルトを加えた方式でした。アラカルト料理は時間がかかりますので、忙しい日程の方には向かないかもしれません。部屋のお茶、コーヒーは質の高いものがたっぷり用意されていて、キャンディまで用意されていました。フロントの方も毎朝、レストランまで丁寧に案内してくださって、宿泊客への心遣いが伝わってきました。シャワーもトイレも掃除が行き届いていて清潔です。レストランが満席の場合には、新しく併設されたカフェを試してみてください。料理の質も値段もレストランと同じで高級感がありますが、美味しかったので、違和感はありませんでした。
Se hospedó 2 noches en diciembre de 2019
Respuesta de Guest Relations Department of Platan Hotel., el 31 ene. 2020
Dear Guest, First and foremost, thank you very much for your choice of Platan Hotel during your trip to Samarkand and for taking your time to review your recent stay with us on Hotels.com! We're very delighted to hear that your first stay with us lived up to your expectations. That the cleanliness of the room and its' amenities, the service by the hotel staff and at the restaurant, the quality of the food at the restaurant were able to provide you an enjoyable experience. Thank you very much once again! We'll look froward for another pleasure of welcoming you and your guests back to Platan Hotel, again, in the near future. Sincerely and with best regards, Guest Relations Department of Platan Hotel.

10/10 Excelente

terete, 日本

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
朝食、部屋、スタッフ全ての面で非常に満足のいく内容でした。 朝食は最初から自分達のテーブルに用意されている品+オーダーバイキング形式です。2連泊しましたが最初に用意されている品は日替わりで、オーダーの方も品数はかなりあり、2日間で食べたものはどれも美味しいものでした。オーダーの方は写真より量が多いので1人2品頼むと食べ切れないほどです。1人7ドルとウズベキスタンの物価としては少々高めですがここのホテルに泊まるなら朝食をつけることをお勧めします。 また、スタッフの対応が特に素晴らしく、宿泊客の名前を覚えている点や、チェックアウト後、一時的にバックの預け&電車の時間に合わせてタクシーの手配をお願いしていたのですが、取りに戻った際の待ち時間にコーヒーを出して頂いた時は日本の旅館の対応かと思ったほどです。
Se hospedó 2 noches en diciembre de 2019
Respuesta de Guest Relations Department of Platan Hotel., el 28 ene. 2020
Dear Guest, First of all, thank you very much for your choice of Platan Hotel and for taking your valuable time to share your recent experience at Platan Hotel with other travellers on Expedia.com! It's a pleasure to hear that you had an enjoyable stay with us. That the room, the breakfast and in particular, the service by ours staff, all lived up to your expectations. Your words of praise will certainly be shared with our staff. Once again thank you very much! It was a pleasure for us to be of your service. We'll look forward to welcome you and your guests back to Platan Hotel, again, in the near future. Guest Relations Department of Platan Hotel.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2019
Respuesta de Guest Relations Department of Platan Hotel, el 6 dic. 2019
Dear Guest, First of all, thank you very much for your choice of Platan Hotel and for taking your time to review your recent stay at Platan Hotel on Expedia.com! Based on the rate you've given us 5 out of 5, We're very pleased to acknowledge that you had an enjoyable stay with us. Thank you very much once again! We look forward to welcome you and your guests back to Platan Hotel, again. Warm regards, Guest Relations Department of Platan Hotel.

10/10 Excelente

Kaj Igor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful Hotel!
Wolderful hotel... the pictures does not fully show how nice the hotel, and the rooms, are! Every detail is cared for! Will stay here again... for sure!
Se hospedó 3 noches en noviembre de 2019
Respuesta de Guest Relations Department of Platan Hotel., el 24 nov. 2019
Dear Kaj Igor, First of all, thank you very much for your preference of Platan Hotel and taking the time to review your stay at Platan Hotel on Hotels.com! We're very pleased to hear that you've enjoyed your stay with us, that you've enjoyed the room amenities and the hotel's in itself. Thank you very much for your compliments. It was a great pleasure to have you with us. We'll look froward to welcome you and your guests back to Platan Hotel, in the nearest future. Guest Relations Department of Platan Hotel. W

10/10 Excelente

Rika

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice helpful staff. Room was clean and comfortable.
Se hospedó 5 noches en noviembre de 2019
Respuesta de Guest Relations Department of Platan Hotel., el 24 nov. 2019
Dear Rika, First and foremost, thank you very much for your choice Platan Hotel and taking the time to share your recent experience at Platan Hotel with other travellers! We're very delighted to hear that you had an enjoyable stay with us, that the staff was found helpful and assistive, the room amenities and it's cleanliness lived to your expectations. We had a true pleasure in being of your service. With a hope to welcome you and your guests back to Platan Hotel, again in the near future. With warm regards, Guest Relations Department of Platan Hotel.

10/10 Excelente

yuka, 東京

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
ブハラから列車で到着。サマルカンドの駅に送迎をお願いしておきましたが、ちゃんと迎えに来てくれていました。またその手配のやり取りについても信頼、安心できる対応でした。 フロントの方がいつも親切で、タクシーの相場、近くの両替所など丁寧に説明してくれました。 レストランも美味しく、宿泊は1泊でしたが翌日も行きました。 お湯は連続して使用したら、途中で水になりました。バスルームにあるタンク?の目盛りが下がっていましたが、翌日朝にはそれも回復しお湯も出たので、時間をおけば大丈夫かと。
Se hospedó 1 noche en octubre de 2019
Respuesta de Guests Relations Department of Platan Hotel., el 22 nov. 2019
Dear Guest, First of all, thank you for your preference of Platan Hotel and taking your valuable time to share your recent experience at Platan Hotel with other travelers! We're so delighted to hear that you've enjoyed your stay with us. That the front desk staff was efficient and helpful, that the restaurant was also able to live up to your expectations. We were truly glad to be of your service and to have you with us was a great pleasure. With a hope for another pleasure of welcoming you and your guests back to Platan Hotel, again in the near future, With warm regards, Guests Relations Department of Platan Hotel.

10/10 Excelente

Fariba

Se hospedó 3 noches en noviembre de 2019

10/10 Excelente

Dr. Joachim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019
Respuesta de Guest Relations Department of Platan Hotel., el 5 nov. 2019
Dear Sir, First and foremost, thank you very much for your preference of Platan Hotel and for taking your valuable time to review your recent experience at Platan Hotel on Hotels.com! From the rate you've given us 10 out of 10, we're very delighted to acknowledge that you've enjoyed your stay with us. We're truly pleasured in being of your service. Thank you very much once again. We'll look forward to another pleasure of welcoming you and your guests back to Platan Hotel, in the nearest future. Sincerely and with warm regards, Guest Relations Department of Platan Hotel.

10/10 Excelente

Victoria

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was cozy and clean, breakfast was amazing, staff were helpful. Thank you for a wonderful stay.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Guest Relations Department of Platan Hotel., el 4 nov. 2019
Dear Ms. Merkel, First of all, thank you very much for you choice of Platan Hotel and taking the time to review your recent stay at Platan Hotel on Expedia.com! We're very glad to hear that you've enjoyed your stay with us. That the room and its' amenities, the breakfast and the service by our staff all lived up to your expectations. It was a true pleasure to have you with us and to be of your service! We'll look forward to welcome you and your guests back to Platan Hotel again, in the near future. With warm regards, Guest Relations Department of Platan Hotel.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2019
Respuesta de Guest Relations Department of Platan Hotel., el 27 oct. 2019
Dear Guest, First of all, thank you very much for the preference of Platan Hotel and for taking the time to review your recent stay with us on Expedia.com! Based on the rate of 5 out of 5 you've given us, we're very glad to acknowledge that you enjoyed your stay with us. We're truly pleasured in being of your service. With the hope to welcome you and your guests back to Platan Hotel in the near future, Sincerely, Guest Relations Department of Platan Hotel.

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en octubre de 2019
Respuesta de Guest Relations Department of Platan Hotel., el 14 oct. 2019
Dear Guest, First of all, thank you very much for your choice of Platan Hotel and taking your valuable time to review your recent stay at Platan Hotel on Expedia.com! By the rate you've given us - 4/5, We're glad to acknowledge that you've enjoyed your overall stay with us and we'll certainly look forward to welcome you and your guests back to Platan Hotel, in the near future, to provide your with a better experience. Sincerely and with best regards, Guest Relations Department of Platan Hotel.

10/10 Excelente

Cliente verificado

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
일층에 유명한 식당이 있습니다. 직원이 매우 친절해요. 주변에 아침식사할만한 맛있는 식당이 많아요.
Se hospedó 3 noches en septiembre de 2019
Respuesta de Guest Relations Department of Platan Hotel., el 14 oct. 2019
Dear Guest, First and foremost, thank you very much for the preference of Platan Hotel and for taking the time to review your recent stay at Platan Hotel on Expedia.com! We're pleased to know that you've enjoyed your stay with us. Especially, that the staff and the restaurant all lived up to your expectations. We'll look forward to have another pleasure of welcoming you and your guests back to Platan Hotel, again in the near future. Sincerely and with best regards, Guest Relations Department of Platan Hotel.

10/10 Excelente

Emina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Platan zazluzuje svaku pohvalu
U prvi mah mi se ucinilo da je losa lokacija hotela, 2,5 km od centra. Medjutim, hotel se nalazi na tihom mjestu ali samo 2 minuta od javnog prevoza, taxija... Vrlo lijep i uredan boutique hotel.
Se hospedó 3 noches en julio de 2019
Respuesta de Guest Relations Department of Platan Hotel., el 18 ago. 2019
First and foremost, thank you very much for your preference of Platan Hotel during trip to Samarkand and taking your valuable time to share with your recent experience at Platan Hotel with other travellers on Expedia.com! We're truly pleased to hear that your stay was with us enjoyable and that you had a good time. That the room and its' amenities, that our location in itself and the Front Desk stuff (upon your check-in and further) were all able to meet your expectations. It was a true pleasure for us to be of your service. Thank you once again! We look forward to another pleasure of welcoming you and your guests back to Platan Hotel again, in the near future. Sincerely and with best regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
추천!!
사진보다 훨~~~~씬 좋아요. 우즈베키스탄 다른호텔보다 신식 느낌입니다. 직원분들 친절하고 영어도 잘 통하고요~ 추천합니다!!
Se hospedó 2 noches en junio de 2019
Respuesta de Guest Relations Department of the Platan Hotel., el 14 jun. 2019
Dear Guest, First and foremost thank you for your preference of Platan Hotel and taking your valuable time to review your recent experience at Platan Hotel! Very glad to hear that you had an enjoyable your stay with us. That the hotel in itself and the service by our staff were able to live up to your expectations. We look forward to welcome you and your guests back to the Platan Hotel in the nearest future. Warm regards, Guest Relations Department of the Platan Hotel.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a modern spacious room (really big) occupied with all that is necessary and more. Big bathroom. Friendly staff, ready to help. The property also has a very good restaurant. Location is nice as well. Well worth the money.
Se hospedó 3 noches en mayo de 2019
Respuesta de Guest Relations Department of the Platan Hotel, el 8 jun. 2019
Dear Guest, First and foremost, thank you very much for the choice of Platan Hotel during your trip to Uzbekistan and for taking the time to share your recent experience at Platan Hotel with other travellers on Expedia.com! It's a real pleasure for us to hear that you had an enjoyable stay with us. That you've found our staff to be attentive an ready to help and that hotel room amenities, our on-site restaurant and the location lived up to your expectations. We were glad to be of your service. We look forward to welcome you and your guests back to Platan Hotel, again, in the near future. Sincerely and with the best regards, Guest Relations Department of the Platan Hotel.

10/10 Excelente

MINAMI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
また泊まりたいホテル☆
ホテルの人はとても親切で、 夜中にチェックアウトでも荷物を運ぶために来てくれたり、おすすめのレストランの予約や、いろんな手配をしてくれます☆ お部屋はとても素敵で居心地がよく、また泊まりたいホテルです。 Very good location, hotel man are kind and helpful, it was perfect stay in Samarkand!
Se hospedó 2 noches en mayo de 2019
Respuesta de Guest Relations Department of the Platan Hotel, el 29 may. 2019
Dear Ms. Yamasaki, First of all, thank you for the choice of the Platan Hotel and for taking your valuable time to share your recent experience at the Platan with other travellers! We're very delighted to hear that you've really enjoyed your stay with us and that the location of the hotel, service provided by our staff were able to live up to your expectations and that you had a good time. It was a real pleasure to be of your service. With a hope for another pleasure of welcoming you and guests back to Platan Hotel, in the near future, Sincerely, Guest Relations Department of the Platan Hotel.

8/10 Bueno

Toshihiko

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2019
Respuesta de Guest Relations Department of the Platan Hotel., el 13 jun. 2019
Dear Sir, First and foremost thank you for your the choice of the Platan Hotel and for taking the time to review your recent experience Platan experience! We are very delighted to know that you've enjoyed your stay with us. It was a pleasure for us to be of you service. We look forward to another pleasure of welcoming you and your guests back to the Platan Hotel again, in the near future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2019
Respuesta de Guest Relations Department of the Platan Hotel., el 3 may. 2019
Dear Guest, First of, thank you very much for your preference of the Platan Hotel during your trip to the beautiful and ancient Samarkand and for taking the valuable time to review your recent Platan experience! We are pleased to know that your stay was enjoyable, that you had a good time with us at the Platan. Thank you very much for being with us. We look forward to welcome you and your guests back to the Platan, again in the nearest future, to provide you with a better, splendid experience. Sincerely and with the best regards, Guest Relations Department of the Platan Hotel.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en abril de 2019
Respuesta de Guest Relations Department of the Platan Hotel., el 3 may. 2019
Dear Guest, First of, thank you very much for the choice of the Platan Hotel during your trip to Samarkand and for the positive feedback on your experience at the Platan Hotel! We are very delighted to know that you've enjoyed your stay with us and hope to have pleasure of welcoming you and your guests back to the Platan again, in the near future. Sincerely and with the best regards, Guest Relations Department of the Platan Hotel.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en abril de 2019
Respuesta de Guest relations Department of the Platan Hotel., el 3 may. 2019
Dear Guest, First of all, thank you for your choice of the Platan Hotel during your trip to Samarkand and taking the time to share your recent experience with other travelers! We're very delighted to know that you've enjoyed your stay with us. We were glad to be of your service. We look forward to welcome you and your guests back to the Platan Hotel again. Sincerely and with the best regards, Guest relations Department of the Platan Hotel.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
small hotel, but comfortable and quiet, the restaurant is also good.
Se hospedó 2 noches en marzo de 2019
Respuesta de Guest Relations Department of the Platan Hotel., el 24 mar. 2019
Dear Guest, First of all, many thanks for your preference of the Platan Hotel and taking your valuable time to review your recent Platan experience! It's a pleasure for us to hear that you've enjoyed your stay with us. Thank You for your compliments. We look forward for a pleasure of welcoming you and your guests in the near future, back to the Platan Hotel. Sincerely and with the best regards, Reservations and Guest Relations Department of the Platan Hotel.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2019
Respuesta de Guest Relations Department of the Platan Hotel., el 29 abr. 2019
Dear Guest, First of all, thank you for your preference of the Platan Hotel and taking your valuable time to share your recent experience at the Platan Hotel! We're very delighted to know that you had an enjoyable stay with us. We certainly were glad to be of your service. We look forward to welcome you and your guests back to the Platan in the nearest future. Warm regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2019
Respuesta de Guest Relations Department of the Platan Hotel., el 29 abr. 2019
Dear Guest, First of, thank you for your choice of the Platan Hotel and taking the time to share your experience with us! We're glad to know that you've enjoyed your stay at the Platan Hotel. We look forward to see you and your guests in the nearest future with us to provide with the a better Platan experience. With the Best Regards,

8/10 Bueno

Denis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2019
Respuesta de Отдел Бронирования Гостиницы ''Платан''., el 14 feb. 2019
Здравствуйте уважаемый Денис! В первую очередь Мы благодарим Вас за выбор Нашего отеля! Надеемся что время проведенное Вами в Нашем отеле было для Вас приятным и что Вам у нас понравилось. Мы неперменно будем рады приветсвовать Вас и Ваших гостей снова, в нашем отеле, в ближайщем будущем. С наилучшими пожеланиями,

10/10 Excelente

YONG SHENG

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly staff
The staff is very friendly. There was this young chap at the service desk who was extremely friendly and helpful when we needed some advice and support. Kudos to the great service especially to this young and friendly staff. The room was huge and comfortable as well.
Se hospedó 1 noche en diciembre de 2018
Respuesta de Guests Relations Department of The Platan Hotel., el 23 dic. 2018
Dear Mr. Sheng, First and foremost, thank you taking the time to review your recent experience in The Platan Hotel! We're very glad to hear that you've enjoyed your stay with us, the room amenities and especially the service by our staff at front desk.Thank you for your complements, we'll certainly share them with our staff. They'll be very glad to hear that they were able to meet your expectations during your stay, Sir. Such words stimulate each one of us to do our utmost on improving our service, to keep providing our guests with the best experience. It'll be a pleasure for us to welcome you and your guests back in the near future. Sincerely,

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
綺麗なホテル。フロントの場所は分かり難いので注意。
新市街に立地。周辺にはスーパーマーケット(酒類販売有)や複数の飲食店がある。フロント迄レストランの中を通っていかなければならない為、最初は分かり難い(レストランの係員にフロント迄案内して貰う必要がある)。チェックイン時間は14時からとなっているが、それ以前でもチェックイン可能。ホテルの客室が少ない、フロントに常に係員がいる訳ではないので注意が必要(不在の場合は探さなければならない)。エレベーターは無い。ロビーや客室は広くて綺麗。Wi-Fi(無料)は問題無く繋がる。ホテル近くのバス停から駅や旧市街に行くことが出来る(予め系統番号を調べておく必要はある)。
Se hospedó 2 noches en julio de 2018
Respuesta de Guest Relations Deaprtment of the Platan Hotel., el 12 sept. 2018
Dear Guest, First of all, thank you for your preference of the Platan Hotel and taking the time to post your recent experience on Expedia.com. We're regret to hear that on your arrival the restaurant staff just lead you through the restaurant without letting you know, that the main entrance to the hotel is from on the other side of the building. Our sincere apologies for this inconvenience. We'll certainly note and bring this matter to the attention of the Manager of the restaurant in order to prevent it from reoccurring in the future with other our guests. All in all, we're delighted to hear that you enjoyed the room, the location, that your stay was enjoyable. It'll be a certain pleasure for us to see you and your guests with us again in the near future. With the warmest regards,

10/10 Excelente

Garret, Loganville, GA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay in Samarkand. New, comfortable and clean rooms. Friendly and helpful staff.
Se hospedó 1 noche en julio de 2018
Respuesta de Reservation Department of Platan Hotel., el 20 jul. 2018
Dear Sir, First of all, we appreciate your preference of Platan Hotel and for your time to put this positive review on Expedia.com. We're very glad to know that your stay in Platan Hotel was pleasant and that you had a great time. We'll immediately share your positive comments with our staff, Sir. It'll be pleasure for us to see you and your guests in Platan hotel, again. Warm regards,

10/10 Excelente

Dmitry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Мило и комфортно.
Качественно отреставрированный трехэтажный особняк в центре Самарканда, недалеко от пешеходной улицы. Парковка непосредственно у парадного входа в отель. Дизайнерский интерьер с элементами восточного стиля. Есть небольшой внутренний дворик с беседкой. Кругом цветы, зелень. Ресторан отеля большой с хорошим обслуживанием, живой музыкой и широким выбором разнообразных блюд европейской и узбекской кухни. Приемлемые цены. Можно расплатиться банковскими картами. Персонал отеля работает профессионально, доброжелателен и внимателен к пожеланиям и просьбам гостей. Настоящее восточное гостеприимство, при этом деликатно, без всякой навязчивости. Единственное неудобство отеля - отсутствие лифта и наличие лестниц при входе и во внутренних помещениях здания, что может быть неудобно для гостей с ограниченными возможностями, тяжелым багажом или курильщиков, поскольку туда-обратно приходиться лазить по лестницам, но, если для вас это критично, можно попросить номер на первом этаже. Нам всё понравилось, однозначно рекомендуем всем гостям Самарканда. Приезжайте - не пожалеете.
Se hospedó 3 noches en mayo de 2018
Respuesta de Отдел бронировании Гостиницы ''Платан'', el 9 jun. 2018
Благодарим за проживание у нас. Благодарим за ваш отзыв!

10/10 Excelente

Alexander

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Один из лучших отелей в Узбекистане
Отель просто супер. По европейским меркам. А уж для Узбекистана - просто райское место. Чистота, тишина, свежий воздух. На полу плитка и ламинат - а не ужасающий ковролин, как в других местах. Отличный завтрак, вайфай и все 33 удовольствия. Из минусов - горячей воды хватает на одного человека, потом надо минут 30 подождать, пока бойлер нагреется.
Se hospedó 3 noches en marzo de 2018

8/10 Bueno

mohammed zakir, Qatar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel to stay near down town
It is nice small hotel with out swimming pool . Wi fi speed is slow but available in room and other areas . Break fast is included in day rate and very delicious.
Se hospedó 6 noches en agosto de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quiet location with extremely helpful staff.
The hotel restaurant is extremely good with a wide variety if dishes at very prices. Hotel is very comfortable and clean. No lift so be prepared for stairs but not an issue.
Se hospedó 3 noches en agosto de 2017