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Opiniones de Marianna Resort & Convention Tuktuk Samosir

4 out of 5
Marianna Resort & Convention Tuktuk Samosir
Jl. Lkr. Tuktuk, Samosir, Sumatera Utara

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 0 de 1 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 0 de 1 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 1 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 1 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 1 opiniones" "

8.0/10

Limpieza

6.0/10

Servicio y personal

8.0/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

THIERRY

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Samosir mid April 2024
Not yet at the level of a 5 star hotel. Many things could be improved: reception, rooms, service. The rooms are in particular quite small and more like a 3 star hotel. The overall layout is a bit weird and not well optimised. It’s a pity, keeping in mind the wonderful location of the hotel. Totally overpriced. For the same price, I could have a wonderful resort in Bali and exceptional service.
Se hospedó 3 noches en abril de 2024
Respuesta de Marianna Resort, el 24 abr. 2024
Dear Our Beloved Guest,Horas From A Truly Unique Experience-Thank you for your honestly feedback. I sincerely apologize for any inconvenience this may have caused you during your stay. It is our utmost priority to ensure that all our customers receive excellent service. I appreciate your understanding and I hope that you will continue to choose our services in the future. We strive to exceed your expectations and provide you with a seamless experience.Sincerely,Willy SUDERESGeneral Manager